Andaz London Liverpool Street, By Hyatt
40 Liverpool Street, London
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Good
879 reviews
8.7
Luxurious Accommodation
The five-star Andaz London Liverpool Street offers 267 stylish guest rooms and suites with modern amenities like flat-screen TVs, Yukata bathrobes, and complimentary minibars.
Diverse Dining Options
Guests can indulge in a culinary journey at the hotel's 7 restaurants and bars, ranging from casual dining at Eastway brasserie to authentic Japanese cuisine at Miyako, ensuring a delightful dining experience for every palate.
Convenient Location
Situated next to Liverpool Street Station and near vibrant Shoreditch, the hotel provides easy access to top attractions like The Tower of London and St Paul's Cathedral, as well as the trendy boutiques and nightlife hotspots of Shoreditch. Book now for a luxurious stay in the heart of London!
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1 Room, 2 Travellers
Guest Reviews
Overall
8.7(879)10/10 Very nice hotel
Very nice and classy hotel in busy London area. We booked a 1 bedroom large suite using (A LOT OF) points and this hotel exceeded our expectations.
We enjoyed the welcome drinks at check in and I really appreciated the message letting me know our room was ready (prior to 3pm!) The happy hour from 6-7 is great, and the stocked mini bar in the room is ever so helpful whilst traveling.
The size of the room exceeded our expectations; we had a full-on apartment! Complete with a separate twin bed setup which was already made, a separate bedroom and bathroom which was nice that it wasn’t attached to the bedroom for added privacy.
The bathroom had a shower and a full size extra big tub that was lovely to soak in after a long weekend of walking around London.
The bath toiletries were also lovely and I may be buying some to take home with me:)
My only complaint was the Saturday night we were there, loud music started playing around 7pm and by 11pm, had no signs of stopping. I’m a light sleeper and wear earplugs and the bass was ringing in my ears. I finally had to call the front desk at 11pm and the music was turned down (apparently there was some sort of event?). We were on the 3rd floor so I can’t imagine we were the only ones hearing it, but for a 5 star hotel and the price of our room, this seemed completely unacceptable. I do appreciate how quickly they addressed the issue, but the fact that I even had to listen to it for 4 hours and call so late, was a bit frustrating.
All that aside, we really enjoyed our stay here and enjoyed a meal at 1701 for breakfast buffet and at their Lady Abercorns pub, all very good.
The hotel met all of our needs and then some! We would return again.
kelbel5552Mar 18, 2025
10/10 Great local Hyatt with amazing staff
Such a great Hyatt. The location was so convenient, I was a 5 minute block away from our London Bishops Gate office. There were also endless shops and restaurants very close not to mention London Bridge and the train stations being great.
But what made this Hyatt really stand out to was the hotel staff. From the front desk to room service to house keeping it was fantastic.
The lobby is so fun and there are always snacks and beverages available. In your room you also have a fridge with little snacks and a few drinks for your pleasure.
Tip : you can access the restaurant without leaven the hotel but only from the second and third floors.
Would 100% stay again for business or vacation!
maniy2017Mar 20, 2025
10/10 Stylish hotel in a great location.
The hotel was located perfectly, just a 2 minute walk to the stations.
The rooms were modern, clean and comfortable.
The hotel staff were very welcoming, particularly Ryan, who went the extra mile to ensure we had local restaurant recommendations, the best deals possible, were comfortable and even greeted us with Welsh.
The welcome drinks, The 6-7pm drinks hour and the choice of restaurants within the hotel was great.
Thanks for a great stay.
RachaelMar 23, 2025
4/10 Not a five star hotel... wrongly labelled.
I was disappointed by the hotel. It's very dated, and I think across the street, The Pan Pacific is much nicer. The restaurants are not great here - not exciting, the service is really mediocre, for a five-star hotel...Id say its more of a four to be honest. Its not the worst stay but not the best either, and it definitely needs an uplift.
JaceDowoMar 11, 2025
10/10 Incredible Experience!
I love this hotel, I have run a number of Events here but this was my first time staying over. The whole process was amazing, from checking in, to the room and the gift of chocolates arranged by Willow was a really lovely touch. The bed was so comfy and the pillows were incredible.
I can't wait to come back! Thank you Andaz Team!
Voyage16661685744Mar 22, 2025
7/10 Fine not exceptional like last time
Great location, comfortable
JessicaDec 1, 2024
9/10 Central location, lovely design and lovely people
First an utmost I like the atmosphere and design of the property, the central location right next to Liverpool underground and station. People are friendly and accommodating, the look and feel is great, the fitness fabulous with great equipment and a 24/7 usability.
CkhospitalityJan 15, 2025
10/10 Fantastic Stay
Absolutely fantastic hotel. Great location, close to wherever we needed to go - shows, restaurants, etc and a 10min walk to London Bridge and the river. Breakfast is probably the best I've had at a hotel and the staff are amazing. Nothings too much of an ask.
iainr730Mar 11, 2025
8/10 Very good
The hotel is in close vicinity to a tube station. The view from the room was awesome as it was towards the City.
TzvetankaApr 18, 2025
10/10 Exceptional
PaulApr 24, 2025
10/10 Exceptional
KeithApr 20, 2025
5/10 don’t waste your money booking the King room
Great location, staff are very friendly
SuetDec 23, 2024
5/10 Not worth the price paid which was above average rates compared to all other dates for this hotel.
The location is very convenient. Close to main train station.
ElvanDec 13, 2024
7/10 Don’t stay here if you want a decent night sleep or a drink after 10.30 pm
Convenient for transport links
LouiseDec 13, 2024
10/10 fabulous! we loved our stay from start to finish. Amazing hotel we will definitely be back and recommend. staff were imp
the location was great!
the staff were extremely friendly, welcoming and helpful
MichelleDec 22, 2024
9/10 Superb
Wonderful location, near Liverpool Street station for a Tottenham match.
Easy check-in, welcoming staff, very helpful.
A hotel reasonably priced and very comfortable .
We'll be back!
BerkeleyJan 7, 2025
9/10 Great place but shame about the staff serving breakfast
Very clean nice room, big and very comfortable bed and great convenient location
OlgaJan 19, 2025
10/10 Exceptional
Location was perfect right next to the underground station , also was near all locations we were going to visit
JohalFeb 7, 2025
10/10 Exceptional
Staff, room, location
AmyFeb 17, 2025
10/10 Exceptional
AlvaroMar 11, 2025
10/10 Exceptional
The Staff in particular Harry at the front Desy was great help It was such a change to me someone so helpful from the usual “ computer says no “ brigade
Gold Star Other staff were also helpful
The Hotel itself is a lovely spot
JohnDec 2, 2024
10/10 Just loved the Hotel .
Everything .. we loved the hotel. The location, ambience and helpful staff. Will definitely stay again
AjayDec 17, 2024
10/10 Great people, great stay, cosy and clean rooms, great architecture, close to everything downtown, overall, it was perfec
SaschaDec 17, 2024
10/10 We will be back
Larger room and bathroom
Spotless modern
Comfy bed lovely linen
HeidiDec 19, 2024
10/10 Exceptional
LloydFeb 15, 2025
6/10 Pleasant
VictorMar 30, 2025
9/10 Superb
HelierApr 21, 2025
7/10 Good
The bed was very comfortable, there are a selection of free non alcoholic drinks in the room and a coffee machine. Front desk was friendly and professional. An expensive but amazing breakfast that I'd come back for
SebastianDec 29, 2024
10/10 Amazing stay in London!
Very close to Mc Donald for the kids. The hotel itself was very wonderfully located and the hotel staff was helpful, friendly, and welcoming. The onsite pub was awesome! Very conveinient after a long day of traveling. We had such a wonderful stay!
ThereseDec 28, 2024
9/10 Superb
Nothing not to like. Room was not quite ready as we arrived a little early, but an email was received when it was ready as promised. Clean, lots of extras, lovely room.
AndrewJan 14, 2025
10/10 Exceptional
How close it is to Liverpool street and how friendly the staff were
CraigJan 11, 2025
8/10 Very good
Accessibility, well connected to public transport.
MichaelJan 2, 2025
7/10 Nice hotel , great location
Lovely helpful staff
JaneDec 2, 2024
8/10 Amazing Andaz!
Everything!
GlenJan 10, 2025
10/10 Exceptional
FelipeJan 26, 2025
10/10 Exceptional
FelipeJan 26, 2025
9/10 5 stars for the smiles but room for improvement overall
The staff in the lobby at check in and the happy hour were so welcoming and had lovely smiles.
Breakfast had healthy juices
I like the interior design, loved the bathroom!
The bed was so comfy
Perfect stress free location for the train
I really enjoyed the red wine and pumpkin pie!
I loved the body wash and shampoo
EmmaOct 22, 2024
9/10 Would recommend, it was great
Location, lovely room
LisaNov 18, 2024
10/10 Exceptional
AnnaDec 29, 2024
10/10 Exceptional
SummerDec 24, 2024
8/10 Very good
JohnFeb 14, 2025
9/10 Superb
KingsleyApr 11, 2025
9/10 I would definitely stay again when in London.
A good evening meal in the restaurant next door. Breakfast next morning was also good, although I did expect fried eggs and tomatoes to be on the servery. Gluten free cereal was also available but bread had to be asked for.
The bedroom was fine but we did ask for sheets and blankets not a duvet. I got over it by removing the duvet from its bag. I would expect the bathroom to have a bidet as you are aiming for international clients. The reception at 18.00 hrs was very pleasant and started the evening off well.
BarrieOct 28, 2024
10/10 Simply perfect
We stayed at the Andaz ahead of and for our wedding. We'd booked a large suite months ago and arrived to learn that we'd been upgraded to the Conrad suite, which is the biggest in the hotel - and VERY COOL TOO! We had a truly incredible stay and everyone was extraordinarily generous. I hope to be able to afford to stay in the same suite again one day - it was magical. Thank you so much for your generosity, Andaz Liverpool Street team!
HollyOct 21, 2024
10/10 Exceptional
I chose the Andaz Hotel London for its convenient location, and I wasn’t disappointed. Just a short walk, and I was right inside. The hotel has a fabulous, funky, and hip vibe, but it's still welcoming for those of us who are a little older. And hot funky or hip. My room was spacious, with a comfortable bed and a lovely sitting chair. The complimentary mini-bar was a great touch, and the staff were truly excellent. I had breakfast included, which offered a good buffet selection, and once again, the service was again outstanding.
Lmf2244Sep 23, 2024
6/10 Pleasant
If this hotel is a 5 star hotel I didn't like anything about it.
It should be evaluated as a 4 star hotel.
MujdatNov 3, 2024
7/10 enforced and undisclosed "discretionary tip" added to your bill after you leave.
location and lobby
LucyNov 8, 2024
10/10 Exceptional
ChristopherDec 21, 2024
10/10 Exceptional
KaldeepDec 9, 2024
10/10 Exceptional
AnnikDec 1, 2024
10/10 Exceptional
JunnDec 1, 2024
8/10 Very good
SteveJan 5, 2025
6/10 Lovely location, but wouldn’t return.
Location
SandraNov 3, 2024
8/10 Very good
PenelopeNov 26, 2024
8/10 Very good
TugayNov 23, 2024
9/10 Superb
EliteDec 15, 2024
9/10 Superb
KerryDec 1, 2024
10/10 Overall a very comfortable enjoyable stay with a delicious breakfast- I would like him to teach me how to cook delicious
Very warm welcome by friendly helpful receptionist. Hotel very clean. Lifts working and you didn’t wait long for them. Twin room clean with comfortable beds and a shower as requested one.
SuzanneSep 2, 2024
9/10 Great one night stay after a wedding
Great location a few minutes walk from Liverpool Street station. Very clean, helpful friendly staff.
WendyAug 15, 2024
10/10 Exceptional
Trendy and beautifull hotel, very nicely mixing the beauty of tje classical building with a hip àd trensy deco style. Our room was very confortable although a little dark due to backside window (yet not unusual for a City Hotel). The room was highly comfortable. Excellent bedding. We also enjoyed the several bars and restaurants that are part of the Andaz hotel. Staff was very friendly and helpfull. We would return.
KarenJul 10, 2024
10/10 Great show( Sister Act) ,great hotel 👌 👍
The whole experience was excellent. Breakfast was delicious, catering to all tastes and more!
The staff were helpful, efficient, and friendly. Nothing was too much trouble.
A special mention to Lucia and Laila, who made such an effort to make us feel welcome and helped us on several occasions. They are a credit to the business. 😀
KiddywinAug 14, 2024
9/10 Superb
The staff were very welcoming upon our visit and during our stay. The room was great very big for size and the bed was really comfy. Loved the location of the place close to transport just a few steps away. The bathroom and room were kept well clean upon our arrival and during our stay
JarradAug 17, 2024
5/10 Passable
Location was great as it was very accessible. Breakfast was good. Room was okay.
GladysAug 17, 2024
9/10 Superb
The hotel is perfectly placed near a major London train station. Easy access too as you exit the station. The room was a good size and the hotel had several places to eat/drink. Finally, breakfast was provided, an unusual occurrence for an hotel in London.
JonathanJul 10, 2024
9/10 Gem of a hotel in great location
Excellent a la carte breakfast. The staff are genuinely excellent. Pleasantly surprised. Super area close to Spitalfields. 😄
ThomasJul 14, 2024
10/10 Great location, amazing hotel and staff
Location is great, amazing welcome on arrival, set up nicely with great facilities, very clean and well sign posted as very large hotel
StephenAug 5, 2024
8/10 Fantastic
The staff were super friendly and the facilities were great. Location is also another huge bonus.
DonnaJul 8, 2024
10/10 Perfect. I wish we could have stayed longer.
Everything! In a great location; 5 excellent restaurants; so comfortable and pristinely clean.
RobertJul 26, 2024
10/10 Exceptional
Everything was great, the location was excellent. The room was pretty good compared with others we have stayed in.
AntonyAug 5, 2024
8/10 Very good
The hotel and the breakfast were very good, the only issue was a lack of view from the window facing the wall of anther building (2nd floor).
AmirSep 2, 2024
9/10 Great stay
Great location and having pub and restaurants in the hotel were a plus
MichaelAug 22, 2024
8/10 As above
Central location.
PhilipOct 6, 2024
10/10 Perfect location great food and comfortable bed
Location, vibe, variety of settings for drinks and dinner
EmiliaSep 29, 2024
10/10 Exceptional
Slight plumbing noise when in use was the single only "negative" comment we could make.
WarrenAug 7, 2024
2/10 Money was taken from my account three times by booking .com and then Andaz!
Didn’t have it
AdamSep 23, 2024
10/10 Highly recommend
Stay was great , location, convenience of restaurant and the staff all great
MichaelAug 23, 2024
10/10 Exceptional
Great place, clean and comfy. People were nice and helpful.
AnitaAug 26, 2024
8/10 I’ll be back!!
Great location. Very quiet room. Staff were excellent.
MarkSep 26, 2024
8/10 Very good
AlanNov 2, 2024
10/10 Exceptional
ŽanNov 18, 2024
8/10 Very comfortable
The Location
ChristopherSep 13, 2024
10/10 Exceptional
TraceyOct 24, 2024
9/10 It was an excellent experience
Staff - Location - breakfast - Service
TugayAug 20, 2024
10/10 Exceptional
StylianiOct 13, 2024
10/10 Exceptional
EfyOct 2, 2024
10/10 Exceptional
SophieSep 27, 2024
9/10 Superb
PatrickNov 10, 2024
9/10 Superb
EmilyNov 4, 2024
9/10 Lovely staff, comfortable, but corporate style room decor
Staff amazing, could check in earlier than anticipated, lovely bathrooms, comfortable bed, foyer has lovely decor, pub and restaurant connected to hotel, ideal location
AmyJul 9, 2024
7/10 Nice place. Wouldn't stay there unless i was going to London City airport
Loved the area
PeterJul 25, 2024
10/10 Exceptional
MatthewAug 11, 2024
10/10 Exceptional
RichardAug 11, 2024
10/10 Exceptional
AudJul 23, 2024
8/10 Very good
MrSep 1, 2024
9/10 Superb
ClairOct 28, 2024
10/10 Exceptional
DaveJul 29, 2024
9/10 Superb
KhaledAug 4, 2024
9/10 Superb
RoslynJul 13, 2024
9/10 Superb
SaraJul 8, 2024
1/10 Bad
MatthewJul 27, 2024
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Amenities
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
Facilities for disabled guests
Ironing service
Massage services
Currency exchange
Non-smoking throughout
Private check-in/check-out
Concierge service
Public transport tickets
Evening entertainment
Fruits
Pet bowls
Steam room
Beauty Services
Pet basket
Personal trainer
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
Hand sanitizer in guest room and key areas
Cashless payment available
Fire extinguishers
First aid kit available
Sanitized tableware & silverware
Contactless check-in/check-out
Invoice provided
Guests can opt-out any cleaning services during stay
Smoke alarms
Shared stationery like menus, pens are removed
Guest room sealed after cleaning
Property cleaned by professional cleaning companies
Physical distancing in dining areas
Key access
Food delivered to guest room
CCTV outside property
Process in place to check health of guests
Access to health care professionals
Screens / Barriers between staff and guests for safety
Face masks for guests available
24-hour security
Delivered food - securely covered
Security alarm
Thermometers for guests provided by property
Key card access
Supervised childcare/activities
Television in common areas
Front desk (limited hours)
Express check-in
Free wired internet
Beach yoga on site
Fitness facilities (surcharge)
Internet access
Housekeeping on request
Wine release events
Reception hall
Bicycle-friendly property
Vegetarian menu options available
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House rules
Check-in
03:00 PM
Check-out
11:00 AM
Cancellation policy
Cancellation and prepayment policies vary according to accommodation type. Please check what conditions may apply to each option when making your selection.