4-Star hotel

The Arista Hotel

Jl. Kapt. A. Rivai, Palembang, South Sumatra, 30129See map

Stay highlights

Gateway to Palembang

Nestled in the vibrant heart of Palembang, The Arista Hotel offers easy access to iconic landmarks like the Ampera Bridge and the bustling Palembang Trade Center.

Unforgettable guest experiences

Indulge in exceptional hospitality with personalized services, from curated city tours to relaxing spa treatments, ensuring a memorable stay.

Luxurious amenities await

Enjoy a stunning rooftop pool, an exquisite restaurant serving local delicacies, and state-of-the-art fitness facilities for a truly rejuvenating experience.

Popular amenities

Free WiFi

24-hour front desk

Luggage storage

Sauna

Designated smoking area

Concierge service

Elevator

Fitness facilities

Conference space

Safe-deposit box at front desk

Free newspapers in lobby

Porter/bellhop

Full-service spa

Tours/ticket assistance

Wheelchair accessible parking

Snack bar/deli

Free self parking

Airport transportation - pickup (surcharge)

Choose your room

Sep 8th – 9th 2026

1 Room, 2 Travellers

8.6

20 reviews

Marcellis

Partner · August 2024

10/10

Heard this was the nicest hotel in Indonesia and it certainly didn't disappoint. The people there are so nice and professional. Heard this was the nicest hotel in Indonesia and it certainly didn't disappoint. The people there are so nice and professional.

Andery

May 2024

10/10

Very pleasant, very clean, I will definitely comeback in the future. Very pleasant, very clean, I will definitely comeback in the future.

Andrew

January 2024

10/10

Arista Hotel in Palembang exceeded my expectations in every aspect. The lobby welcomes you with grandeur, the room offers ample space and a convenient work table. The cozy bed ensures a comfortable st...Arista Hotel in Palembang exceeded my expectations in every aspect. The lobby welcomes you with grandeur, the room offers ample space and a convenient work table. The cozy bed ensures a comfortable stay, complemented by a rejuvenating rainwater shower in the impressive bathroom. Fast and efficient check-in/check-out processes streamline the experience. One standout feature is the delightful breakfast spread, featuring a variety of local delicacies. The proximity to ICON mall adds to its appeal, but caution is advised when crossing due to the lack of traffic lights. Overall, Arista Hotel has my highest recommendation as the best choice in Palembang.Show More

Verified traveler

October 2022

2/10

I paid for the express service to wash my clothes, it indicates to get them back in 3 hours. I checked out two days later and did not manage to get them back. The hotel staff: `Eka from the Front Offi...I paid for the express service to wash my clothes, it indicates to get them back in 3 hours. I checked out two days later and did not manage to get them back. The hotel staff: `Eka from the Front Office Department`` reached out afterward, send me a picture of the package, and was going to charge me to send them back to my home address. It has been a month now, the clothes still did not arrive and the WhatsApp number got silent. VERY POOR CUSTOMER SERVICE!! Show More

Amenities

General

Free newspapers in lobby

Designated smoking area

Front Desk Services

Porter/bellhop

Tours/ticket assistance

24-hour front desk

Luggage storage

Concierge service

Accessibility

Elevator

Wheelchair accessible parking

Wheelchair-accessible van parking

Internet

Free WiFi

Transport & Parking

Free self parking

Airport transportation - pickup (surcharge)

Fitness & Gym

Fitness facilities

Pool Facilities

Pool sun loungers

Restaurant & Bars

Snack bar/deli

Spa

Full-service spa

Sauna

Business & Work

Conference space

Ballroom

Safety & Security

Safe-deposit box at front desk

FAQs

Check-in starts at 02:00 PM, while you're expected to check out by 12:00 PM.

The Arista Hotel's cancellation policy depends on the room type and the dates it’s booked around. Make sure to select your preferred cancellation policy when selecting your rooms.

No. This hotel does not provide breakfast with its rooms.

Yes. This hotel provides free wifi connectivity along with your rooms.

Need more than 8 rooms?

Property description

Luxury Spa and Recreational Amenities
Indulge in rejuvenating massages at our full-service spa or unwind in the outdoor pool and sauna. Keep fit at the modern fitness center.
Gourmet Dining and Entertainment
Savor delectable Indonesian cuisine at 1000 Rasa Coffee Shop and enjoy drinks at the stylish bar/lounge. Have meals delivered with 24-hour room service.
Comfortable Rooms and Prime Location
Relax in one of our 142 air-conditioned rooms with free Wi-Fi and LED TVs. Experience convenience with our strategic location near top attractions.
Immerse yourself in luxury and comfort at The Arista Hotel. Book now for an unforgettable stay in Palembang's vibrant business district.

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Fine print

No pets and no service animals are allowed at this property.
Cashless payment methods are available for all transactions.
At check-in, guests must provide a negative Antigen COVID-19 test result.
The negative COVID-19 test result requirement applies to all guests aged 6 and up, and the test must have been administered no more than 48 hours prior to check-in.

A deposit may be required at the property.

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8.6