Axel Hotel Madrid - Adults Only
Atocha, 49, Madrid
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Good
3982 reviews
8.4
Luxurious Accommodation
Set in Madrid city centre, Axel Hotel Madrid - Adults Only offers stylish rooms with modern amenities including air conditioning, TV, and private bathrooms with free toiletries. The hotel caters to a diverse clientele and ensures a comfortable stay for all guests.
Gastronomic Delights
Indulge in a culinary journey at the hotel's restaurant, offering a modern twist to local cuisine. Unwind at the roof-top terrace's sky bar with panoramic city views or take a refreshing dip in the pool. Additionally, a trendy Cocktail bar awaits to elevate your evening experience.
Prime Location
Conveniently located within walking distance to Chueca and major attractions like Plaza Mayor, Axel Hotel Madrid is the perfect choice for travelers seeking a vibrant and inclusive atmosphere in the heart of the city.
Book your stay at Axel Hotel Madrid - Adults Only for an unforgettable experience in Madrid.
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Popular Amenities
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Air conditioning
Swimming pool
Luggage storage
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1 Room, 2 Travellers
Guest Reviews
Overall
8.4(3982)10/10 Exceptional
We had the most wonderful experience celebrating our wedding anniversary! From the moment we arrived, the customer service was absolutely outstanding. The staff went above and beyond, calling us as soon as we got to our room to ensure everything was perfect.
To top it off, we were greeted with the most thoughtful touch—a beautiful rose, a handwritten card, and a bottle of wine to celebrate our special day. It made our anniversary even more memorable and showed how much the staff cares about making guests feel welcome and appreciated.
We also had carefully crafted cocktails at the Skybar, paired with outstanding service and attention from Fran. Fran ensured the cocktails were made to our exact expectations, making the experience even more memorable.
The room itself was everything you could hope for—elegant, cozy, and comfortable, with every detail thoughtfully curated. We genuinely couldn’t have asked for a better experience, and we’re already looking forward to our next stay in Madrid. Highly recommend!
IzaskunMar 14, 2025
7/10 Money for value was way off. Cold rooms, bad lobby, bad breakfast area.
Great location, nice staff, but rest not so good.
SherminFeb 17, 2025
8/10 Your go to spot for a Madrid break!
Love the general vibe and feel of all the Axel properties and this one was no exception. Super friendly team and they even left me a cute birthday note and treats ☺️
ThomasMar 10, 2025
8/10 Very good
I like the location and tidiness of the place.
BalboaMar 7, 2025
10/10 Exceptional
Great service! Amazing breakfast! The best capuccino and the best eggs ! Love also the juices especially the detox one! And the breakfast was so cheap!the room was really nice and always clean! The location amazing in the centrum and the price was really good ! Definetely coming back!❤️
RăuApr 22, 2025
10/10 I'm booking again with then and the desk staff was amazing
The hotel is def under rated . The design the separation of the shower and tub and the window gives it exclusive over other hotels def not small and has lots of plugs
SummerApr 6, 2025
7/10 Good
Location is very central even though not the nicest area in Madrid, personnel is very courteous and helpful , gym is nice, breakfast is decent
DaniloMar 26, 2025
6/10 For once it.was ok but not to go back again
Very disappointing room compared to the pictures. Breakfast had cold eggs. Strange hand on the door of the room hurt my shoulder. The hotel has no appeal at all.
RodrigoApr 11, 2025
10/10 You are welcomed with a smile, the location is top, the rooms have nice surprises
You are welcomed with a smile, the location is top, the rooms have nice surprises
SimoneMar 5, 2025
10/10 Exceptional
reception was very kind and the room was wonderful. i enjoyed everyone in the hotel being friendly
MichaelApr 24, 2025
10/10 Elegant, central and welcoming
Beautifully renovated building in a great central location, so you can walk to most places.
Great views from the roof bar.
Thanks for the early check in :)
AndrewMar 22, 2025
10/10 Exceptional
The only thing there is a bit of noise from the patio. Otherwise great. The door needs to be lifted a bit for smooth opening
YuvalApr 12, 2025
10/10 Highly recommended ! Amazing service
Amazing service, best ever check-in at the reception. Thanks again for an excellent stay!
MrbudgieApr 21, 2025
9/10 Superb
Lovely staff members.
Superb location.
I revived a hand written card signed by the staff for my birthday - loved it
TomerMar 15, 2025
10/10 Exceptional
Perfect Location, Friendly Staff, and Great Room Accommodations
BillieMar 24, 2025
8/10 Was good. I would recommend it to other's
Friendly Personel
GijsMar 1, 2025
9/10 Excellent
Very comfortable bed and super efficient staff
LorenzoMar 10, 2025
6/10 Good location not hard beds
VivienneApr 1, 2025
4/10 Disappointing
RogerMar 13, 2025
9/10 Superb
Friendly, clean, great local, super easy
JohnsonApr 23, 2025
9/10 Wonderful
It was perfect for my stay
AnnaApr 17, 2025
10/10 Exceptional
LeanneApr 11, 2025
10/10 Exceptional
ChristopherApr 9, 2025
10/10 Exceptional
JamesApr 7, 2025
10/10 Exceptional
JamesApr 7, 2025
10/10 Exceptional
HousaniApr 3, 2025
10/10 Exceptional
SebastianMar 31, 2025
10/10 Exceptional
FilipMar 31, 2025
10/10 Exceptional
AhmedMar 23, 2025
10/10 Exceptional
JacquelineMar 23, 2025
10/10 Exceptional
MollyMar 21, 2025
10/10 Exceptional
HectorMar 18, 2025
10/10 Exceptional
BartMar 16, 2025
10/10 Exceptional
PavlosMar 7, 2025
8/10 Very good
YounessApr 18, 2025
8/10 Very good
LawrenceApr 17, 2025
8/10 Very good
MartinApr 9, 2025
8/10 Very good
KivishMar 14, 2025
8/10 Very good
JessicaMar 9, 2025
8/10 Very good
StephenMar 2, 2025
9/10 Superb
LubnaApr 10, 2025
9/10 Superb
SerapApr 8, 2025
9/10 Superb
SariApr 3, 2025
9/10 Superb
MarcosMar 7, 2025
7/10 Good
YvonneMar 23, 2025
7/10 Good
SharonMar 17, 2025
10/10 Hotel Axel best option in Madrid =)
Staying at Hotel Axel was one of the best decisions we made. The hotel is super nice, the service is special and very personalized, there was very good communication with the staff from the moment we made the reservation. We were greeted by Roger who personally made sure our check-in process was incredible with a couple of surprises that made our arrival even more special. Additionally, we opted for the buffet breakfast service and we did not regret it, excellent breakfast options and at a very good price. In addition, Yoanne, who is in charge of customer service at the buffet, made each breakfast a special moment with her attention and charisma. As for the hotel, the rooms are incredible, they have everything you need, super comfortable and quiet, the terrace is incredible! In addition, it is super well connected to the metro stations and centrally located to walk anywhere. I would definitely recommend it a thousand times!
davidmJ1803NHNov 15, 2024
6/10 Loved Madrid not so much the hotel.
The rooms are nice, the building is beautiful and located in a wonderful area of Madrid. It is close to many nice locations and restaurants. Some of the staff was not too friendly. While others were really nice.
AndreaJan 14, 2025
9/10 Excellent location, welcoming staff
Axel Hotel Madrid is centrally located, one can walk anywhere in the old part of town (Madrid de los Austrias) and it's a stone's throw away from the Museum Area (Triángulo del Arte), just up Atocha street from Museo Reina Sofia (MNCARS) and Atocha High Speed Train station. Plaza de Santa Ana, Plaza del Ángel and Huertas Street, all known for being a tapas area are literally behind the hotel. The staff was extremely professional and friendly. We arrived before check-in time and they made sure there was a room ready for us. The room was spotless.
IñakiDec 30, 2024
10/10 Axel Madrid lives up to the chain’s inclusive and welcoming brand
I’ve stayed at numerous Axel Hotel properties, and I was delighted to count on Axel Madrid as my home base during my recent travels to Madrid. The concept of the Axel chain means that I know I’ll be welcomed and comfortable at any location, and I felt that in Madrid. The property is chic and stylish, and the rooms are extremely comfortable. The rooftop bar is a great addition. Above all, the staff was exceptionally welcoming and friendly. They got to know me during my stay and made me feel at home. I look forward to coming back to Axel Madrid and exploring other Axel properties around the world.
mcastellanoDec 24, 2024
10/10 Enjoyed my stay, great city and a lovely staff! Thank you!
Staff was incredible super friendly very patient and accommodating.
Central super easy to get around everywhere
They provide different moisturiser and shampoos
IgorFeb 1, 2025
10/10 Everything about our stay was wonderful! We highly recommend this hotel!
Everything about our stay here was amazing! The rooms were comfortable and generously sized. The breakfast was always fresh, delicious, and offered many choices, making it a good deal to purchase/add to your stay. The roof bar was nice and had a great view of parts of the city. We were there in winter so couldn't take advantage of the pool, but it looked clean and I would recommend when in season. The staff were always very helpful, friendly, courteous and eager to assist in any way needed, which added to the pleasure of our stay.
W6451CNamykJan 8, 2025
10/10 Different Type of Adult Only Hotel ;)
The ‘We’re heterosexual friendly’ sign was the first indication this was a different type of ‘Adult Only Hotel’. All the staff being men, well dressed and well moisturised was another. It wasn’t what we thought but we had a great time. We even attended a show in the basement club, which mightn’t be for the faint hearted. The roof top pool also not for the faint hearted in February.
williampH3501PLFeb 9, 2025
9/10 Unique experience;)
Axel Hotel made my very first stay in Madrid unforgettable- friendly, helpful (and cute) staff, great location- everything was a stone’s throw away (Gran Vía, Chueca, Parque del Retiro for running!). Room and decorations are unique and heterofriendly which made us feel welcome;)
RadekJan 19, 2025
8/10 Great hotel in perfect location, attentive staff. But too many straight people
The hotel is stunning, great character in the features, and the staff simply adorable.
Too many straight people though for being a gay hotel. Even the club downstairs works as outside-of-the-box place for heterosexual where gay show is considered “kinky”.
ClaudioFeb 25, 2025
7/10 Very fun, very gay and absolutely a place I’d come back to.
The property was very central, and I was positively surprised about all the humour and thoughtfullness behind the designs
ZuzannaJan 9, 2025
10/10 Friendly staff, clean hotel and great location!
The hotel is located in the the center of Madrid and you can easily reach everything by foot from there. Small but clean and neat hotel! The staff was what made this experience memorable, they are the sweetest and SO kind!! Thank you!
ChiaraFeb 22, 2025
6/10 Meh!
Location, location, location besides that… 😒
Rooms were very dark, staff was ok, rooftop bar…😒
The ones in Barcelona and Miami were sooo much better. Avoid thinking a room with a small balcony. The rooms facing the backyard are much better.
LoveYourLifeFeb 22, 2025
7/10 Good
great location, friendly staff, rooms well equipped with comfortable beds
InesFeb 22, 2025
10/10 Magical hotel with friendly staff in a great location
We had the most wonderful stay. My partner and I had just got engaged and the lovely staff upgraded our room and left the most lovely note and little treats. The staff were so accommodating and friendly - location was also incredible for exploring Madrid!
JessDec 19, 2024
9/10 Superb
The staff were super helpful and friendly. The room was quiet. The rooftop view was nice, though the pool was really a bit too small to swim in.
NswxzdryDec 16, 2024
8/10 ONLY 2 NIGHTS AND 1 DAY TO EXPLORE THE CIRT...WE WERE BLOWN AWAY HOW COOL AND BEAUTIFUL THE CITY WAS
Hotel had a great vibe to it...only issue was a really hard bed...ask the front desk and they will add a memory foam topper to make it more comfortable.
RichDec 14, 2024
7/10 Nice inconvenient for the centre and the station is literally a 20 minute walk
Strange set up walk in a tunnel reception one side lifts on the other side.
AlbyJan 11, 2025
10/10 Exceptional
Excellent hotel! Very close to the center and you can walk anywhere. The room is fantastic with many amenities, comfortable bed and many facilities. Excellent reception led by Mr. Dani Fernando!
NikolaosJan 28, 2025
6/10 Pleasant
The staff were very friendly and helpful.
SamJan 29, 2025
10/10 Amazing place.
Daniel, very kind receptionist gave us excellent room and we enjoyed the time very much.
SvetlanaJan 12, 2025
9/10 Superb
Great location , good breakfast, comfortable rooms.!
MilosDec 30, 2024
10/10 Great value for money, great location
Great location, nice rooftop, good rooms, nice and quiet.
GideonFeb 5, 2025
9/10 Superb
BrankoJan 2, 2025
8/10 Mostly enjoyable
Polite and helpful staff
RoyFeb 20, 2025
7/10 Good
Good location
Giuseppe-matteoFeb 13, 2025
6/10 Good
In the city
MahmoudFeb 27, 2025
8/10 Good for short stay
Location
BrianFeb 3, 2025
10/10 Exceptional
AlenFeb 27, 2025
10/10 Exceptional
NurtenFeb 19, 2025
9/10 Excellent
I was awarded with a better room which I appreciate. The room was spotless. Very quiet. The staff was very welcoming, friendly and polite.
VladislavDec 21, 2024
10/10 Exceptional
MichealaFeb 17, 2025
10/10 excellent hotel
all was very good
AnkaDec 18, 2024
10/10 Exceptional
PeterFeb 16, 2025
10/10 Exceptional
EusebiuFeb 11, 2025
10/10 Exceptional
GustavoFeb 11, 2025
10/10 Exceptional
BenFeb 8, 2025
10/10 Exceptional
CharleneFeb 6, 2025
10/10 Exceptional
LeytonFeb 4, 2025
10/10 Exceptional
NansFeb 3, 2025
10/10 Exceptional
PaulJan 11, 2025
8/10 Very good
DavidFeb 28, 2025
10/10 Exceptional
DeianDec 22, 2024
8/10 Very good
DriniFeb 12, 2025
8/10 Very good
RebeccaFeb 3, 2025
8/10 Very good
YousifJan 1, 2025
6/10 Pleasant
MichielFeb 15, 2025
9/10 Superb
ClaraFeb 24, 2025
8/10 Very good
SoonDec 24, 2024
9/10 Superb
GeorgeFeb 22, 2025
9/10 Superb
JavierFeb 13, 2025
8/10 Very good
EmmanuelleDec 14, 2024
9/10 Superb
RaynaldJan 15, 2025
7/10 Good
AuroraFeb 24, 2025
9/10 Superb
OlgaDec 19, 2024
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Amenities
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Room service
Terrace
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Tour desk
Facilities for disabled guests
Massage services
Packed lunches
Solarium
Non-smoking throughout
Private check-in/check-out
Grocery deliveries
Wheelchair accessible
Allergy-free room
Heated pool
Evening entertainment
Adult only
Lower bathroom sink
Salt-water pool
Emergency cord in bathroom
Outdoor furniture
Coffee Shop on site
Fruits
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
Hand sanitizer in guest room and key areas
Cashless payment available
Fire extinguishers
First aid kit available
Sanitized tableware & silverware
Contactless check-in/check-out
Invoice provided
Guests can opt-out any cleaning services during stay
Smoke alarms
Shared stationery like menus, pens are removed
Guest room sealed after cleaning
Property cleaned by professional cleaning companies
Physical distancing in dining areas
Key access
Food delivered to guest room
Process in place to check health of guests
Screens / Barriers between staff and guests for safety
Face masks for guests available
Delivered food - securely covered
Security alarm
Television in common areas
Front desk (limited hours)
Free wired internet
Snack bar/deli
Self parking (surcharge)
Beach umbrellas
Free pool cabanas
Pool sun loungers
Fitness facilities (surcharge)
Spa tub (surcharge)
Internet access
Housekeeping on request
Wine release events
Reception hall
Exercise/lap pool
Japanese garden
Covered parking
Garage
Swimming nearby
Rooftop garden
Bulk dispenser for toiletries
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House rules
Check-in
03:00 PM
Check-out
11:00 AM
Cancellation policy
Cancellation and prepayment policies vary according to accommodation type. Please check what conditions may apply to each option when making your selection.