4-Star hotel

The BCC Hotel & Residence

Jl. Bunga Mawar, Baloi Kusuma, Batam, Batam Island, 29432See map

Good

100 reviews

7.4/10

Stay highlights

Gateway to Batam adventures

Nestled in the heart of Batam, The BCC Hotel & Residence offers easy access to local attractions like Nagoya Hill Shopping Mall and the vibrant waterfront.

Unforgettable guest experiences

Indulge in personalized service and a warm atmosphere, where every guest is treated like family, ensuring a memorable stay.

Luxury amenities await

Enjoy a rooftop pool, fully-equipped fitness center, and exquisite dining options, all designed to elevate your relaxation and comfort.

Popular amenities

Free WiFi

24-hour front desk

Terrace

Garden

Luggage storage

Sauna

Concierge service

Steam room

Elevator

Fitness facilities

ATM/banking

Conference space

Breakfast available (surcharge)

Free newspapers in lobby

Meeting rooms

Smoke-free property

Free self parking

Airport transportation - pickup (surcharge)

Choose your room

Sep 25th – 26th 2026

1 Room, 2 Travellers

7.4

100 reviews

SandyChua

Family · January 2020

6/10

This hotel desperately needs an update. The toilet cleanliness is horrible. I have booked this hotel because I need a 3 bedroom suite to fit my family needs. This hotel use to be good and I have staye...This hotel desperately needs an update. The toilet cleanliness is horrible. I have booked this hotel because I need a 3 bedroom suite to fit my family needs. This hotel use to be good and I have stayed there everytime time I am in batem .. but this time I am quite surprised that broken (I assumed) tampered glass was removed from the toilet but it was never replaced hence my whole toilet gets really wet after every shower. The tiles were never cleaned and you can see mould build up at the seams and between the tiles. Smoking room without any ashtray.. why ? Oh well the good thing is there are so many other brand new hotels with attached shopping malls which makes it even more convient for travellers. I would give this hotel a miss in the future. Never again BCC.Show More

Verified traveler

Family · March 2020

4/10

Out of the 4 lift, only 2 working. Take very long for the lift to come down to your level. Facilities are old. Variety of dishes for breakfast are the same daily. Only 1 meat. Not palatable:Out of the 4 lift, only 2 working. Take very long for the lift to come down to your level. Facilities are old. Variety of dishes for breakfast are the same daily. Only 1 meat. Not palatable:

Raymond

March 2020

8/10

Room was clean and comfortable however, The air-condition was not very good. It seems to be O.K. but then it stops and does not maintain the set temperature. Room was clean and comfortable however, The air-condition was not very good. It seems to be O.K. but then it stops and does not maintain the set temperature.

Lip Chee

November 2019

2/10

Super lousy service...The one and only hotel i stayed in that ended up me having to go nearby to buy towers and toiletries. went for a 2D1N trip, booked 3-bedroom unit for 6 pax. Upon arriving only 1 ...Super lousy service...The one and only hotel i stayed in that ended up me having to go nearby to buy towers and toiletries. went for a 2D1N trip, booked 3-bedroom unit for 6 pax. Upon arriving only 1 set of Toileties provided in common toilet. Nothing was given in the master room toilet. For 6 pax staying there, only 4 towels were provided. Requested immediately for additional two towels and another set of toiletries to be provided in master bedroom toilet at least twice. All in all we waited for 2hrs for them to delivered it but no one shows up. We gave up waiting and chasing them for it and ended up having to go to the nearby shop to buy the toiletries and 2 towels so that we all can shower 1st before meeting our tour guide for the pre-arranged shopping trip. When we got back to the hotel around 10:30pm, we realised that nothing was being done, no additional towels or toiletries provided despite repeated request. Am glad we purchased it in the afternoon when they did not show up, else at least two of us will not get to shower and rest for the night. What kind of hotel is this? not able to even provided sufficient basic amenities to paying customers. really disappointed and will not stay there again.Show More

Amenities

General

Free newspapers in lobby

Smoke-free property

Terrace

Front Desk Services

24-hour front desk

Luggage storage

Concierge service

Accessibility

Elevator

Internet

Free WiFi

Transport & Parking

Free self parking

Airport transportation - pickup (surcharge)

Free long-term parking

Fitness & Gym

Fitness facilities

Restaurant & Bars

Breakfast available (surcharge)

Spa

Sauna

Steam room

Business & Work

ATM/banking

Conference space

Meeting rooms

Outdoor Activities

Garden

FAQs

Check-in starts at 02:00 PM, while you're expected to check out by 12:00 PM.

The BCC Hotel & Residence's cancellation policy depends on the room type and the dates it’s booked around. Make sure to select your preferred cancellation policy when selecting your rooms.

No. This hotel does not provide breakfast with its rooms.

Yes. This hotel provides free wifi connectivity along with your rooms.

Need more than 8 rooms?