apricefinance
None · August 202510/10
WOW! this location is great, with proximity to historical landmarks, the North End, great tours, water activities, and subway lines.
John Wilmoth, what an amazing set of staff you have here! We ...WOW! this location is great, with proximity to historical landmarks, the North End, great tours, water activities, and subway lines.
John Wilmoth, what an amazing set of staff you have here! We have been wowed over and over during our stay. From the initial contact with the exceptional service provided by Lisa Young, to get a feel for what we would like to plan, to the customer service approach of the bellmen, and the check-in desk. They seemed to be anticipating our arrival, even at 9:00 PM at night!
We felt housekeeping did just the right amount, even though we declined service a few days.
With us staying almost a week, we used the M Lounge almost daily for breakfast. Solid offerings, lattes and espressos, as well as fresh honeycomb was great. Dave and Janice in the M Lounge knew us by face and seemed to enjoy their jobs. They were warm, smiling and welcoming each day. Please thank them for us! Even if it's not every day, some of the other Marriott locations we have been to will offer omelets and eggs to order within the Club Lounge. This would be a welcomed upgrade from the standard buffet, but is certainly not a deal breaker for the experience or the price.
I do think the commercial lobster boat experience that Lisa set up with Two Bouys Lobster Tours was the highlight! Frank & Tim were friendly, welcoming, educational and funny! Marc and Finn were also extremely professional and a great contact to have. Again, please extend our most sincere thanks for their efforts.
In the days where renting a condo in a city is an alternative to a hotel, people often forget the benefits that come with a team of staff at a lovely hotel like the Boston Marriott Long Wharf. Their value here could not be over-stated.show more
