8/10 App is a great ideaMy first time staying here and we chose it cause it's connected to CentralWorld. Huge entrance but the check-in lobby is at Level 23. Got a Family Premium Room thinking it's a 2 bedroom layout but when we got in, then we realized it's just 1 room with 2 queen beds. The bathroom area is huge though, with a large dressing / wardrobe area before the basins, toilet, bathtub and standing shower. But for a family of 3 adults and 3 kids, one toilet/shower is challenging.
Turns out the room type we should have gotten is the Executive Room. Anyway it was too late to even make an onsite upgrade as they were fully booked for the category. Thankfully we were just here for a night.
The beds are pretty high here for the average Asian and a little too soft for my liking. Location wise, while it sounds ideal to be connected to CentralWorld, it's actually a very big mall, and the connection is closer the Zone F side where the cinema is (which is the opposite end of the mall that connects to BigC and BTS). So I'm not sure this connection is truly a value add, or rather this should not be the only reason to choose this hotel.
Service is impeccable, from the bell boys taking over our luggage at the driveway to the front desk staff to housekeeping and the restaurant staff. Our stay also came with Welcome Drinks at their bar - Uno Mas (for those with kids) and Red Sky (rooftop bar for adults only).
The pool is not very big, can't do proper lap swims but good enough for kids to play around. I also like their service app, where you can request for additional amenities directly, order in room dining and even chat with the staff for any other requests. I did dread the thought of downloading another app but the convenience after makes it worthwhile.
dyhxMar 23, 2025
10/10 Great experience at Club Lounge 51 level.It was our first time staying at Centara Grand Hotel and we stayed in the executive suite room. We went to the Club Lounge at 51 level every day, for breakfast, high tea and post dinner service as well. We were served by the team, Muk, Chi, Len, Patt, Fah, Bank and Bam. They took care of our needs and accommodated us really well. Always checking in on us and even asking if there is anything they can improve on. We felt so welcome and comfortable here with their warm hospitality, and will be back here again for our next trip.
O7959JSserenatMar 23, 2025
9/10 I hope to see improvement in the service from level one staffs when I revisit the hotel.Good location.
Clean & comfortable room.
Friendly staffs
TamMar 10, 2025
5/10 Passableonly the location. staffs were friendly and polite.
HooiApr 2, 2025
9/10 Great hotel in an excellent locationFriendly staff, great breakfast, nice pool, very clean room and a spacious bathroom with a great walk in shower. This is a very good place to stay in Bangkok, close to the Skytrain and near good shopping and many excellent restaurants
MarkMar 17, 2025
10/10 A great place to stay! See you again soon!Always staying here and never disappointed! First class hotel and service adjacent to the great CentraWorld mall! So convenient! The rooms are large and nicely designed, very comfortable. The swiming pool and spa are fantastic and the swiming pool stuff are so very nice and service aware.
YakigMar 23, 2025
10/10 An excellent, well located hotelVery well located with direct access to Central World shopping centre and relatively short walk to Chit Lom BTS. The views from the room are wonderful and the pool, facilities and restaurants are excellent. Super friendly and efficient staff. Thoroughly recommended.
JamesMar 14, 2025
10/10 ExceptionalLocation is excellent! Staff were nice. We didn't take hotel breakfast, so, don't know how to comment on that. Room service food and other foot outlets were very good!
HussainApr 5, 2025
10/10 Grand and awesome stay!Stay was wonderful at Centara Grand. Our room is at the club floor and they have whole day complimentary breakfast, afternoon tea a cocktails and late night snacks at the Club Lounge. Service is top notch! very nice staff Thank you Chi, Len, Pat, Bank, Noey Fah and Am. Thank you!
annamelissad2025Mar 23, 2025
10/10 ExceptionalThe check in process was smooth. This trip was a surprise for my hub birthday. Told hotel to help prepare a small cake. Cake was prepared without any surcharge. Hub was very pleased with the stay in this hotel, and said is his must to stay in near future if he ever back to bkk for short trip.
WunApr 10, 2025
10/10 Great services2nd time visit. Khun Patt and Khun Dear were so helpful. They helped our daughter with her food and play. The staff was joyful and welcoming. Great services from The Club Lounge at 51st Floor. The floor manager was also smiling and offering all the help we need.
Connector37612073339Mar 23, 2025
10/10 Fabulous stay!It had everything! It was our anniversary and the hotel made it special with flowers, wine, chocolates and complimentary drinks in their sky bar. The pool area was really nice and the restaurants and bars were amazing and the staff very attentive and friendly :)
DeionneMar 1, 2025
10/10 I had a wonderful experience at the hotel.The room was clean and very comfortable.The staff were incredibly welcoming and helpful. The hotel is conveniently located and is easily found.The hotel has top-notch amenities, and a serene pool area and gym facility.
NuntanaMar 8, 2025
10/10 Excellent hotel.Everything was great.
The location is excellent. The staff is professional and friendly. The room is nice, clean and has a great view.
Special thanks for the work of the management during the earthquake that occurred during my stay here.
OleksiiMar 31, 2025
9/10 Very comfortable and pleasant to stayNice and clean hotel with a good location, right above Central Mall. The room is big and the hot water pressure is very good
JannyMar 29, 2025
9/10 Would def come againGreat spanish restaurant and spectacular roof top bar. The french restaurant was good but not quite as good as the indoor spanish one it topped a very comfortable stay with a great massage
EdApr 15, 2025
8/10 Great location, comfortable hotelCentara is very conveniently located above Central World mall, with easy access. The rooms are practical and comfortable.. the breakfast spread was lavish.. we enjoyed our stay
ManishApr 19, 2025
7/10 GoodComfortable rooms and very clean
CindyApr 12, 2025
9/10 Lovely stay in a good locationBeautiful hotel with nice facilities including well equipped gym
PhoebeMar 9, 2025
9/10 Excellent locationExcellent location, slightly pricey but for the location. Breakfast was fantastic with a lot of choices both local and international. Service was excellent.
YuApr 3, 2025
10/10 A great place to stay in BangkokLovely room and bathroom
Staff were very friendly and helpful
Reasonable cost
Lovely bars overlooking the city
Good breakfast choice
DeborahMar 9, 2025
5/10 Disappointing experience. Rooftop bar overpriced; Nama japanese buffet was not good / overpricedBuffet breakfast was good but we ended up with gastro after eating there
VanessaMar 11, 2025
10/10 Very nice hotelVery nice location near the big shopping malls . The breakfast is perfect and the rooms are big and clean . I highly recommend it for families.
HananApr 8, 2025
10/10 Overall is good.Location
NaphakApr 18, 2025
10/10 Great hotel and staff. Excellent breakfast.Location, rooms, breakfast.
IsabelApr 5, 2025
10/10 Great family roomSpacious room, amazing dressing room, nice breakfast! Perfectly located within CentralwOrld mall which was a plus.
ManalApr 5, 2025
8/10 Great stay, central location and excellent service.Great location, comfortable rooms, professional staff and very good infrastructure.
PauloApr 8, 2025
10/10 Wonderful stayConvenience. Next to central world and walkable to every other mall nearby.
CarolineMar 24, 2025
10/10 ExceptionalLovely stay. Right above the shopping mall.
Friendly staff, large rooms, and a great breakfast
BenApr 21, 2025
10/10 ExceptionalEverything, the best hotel I have stayed in Bangkok in 9 years of being there 4 times a year
HannahMar 30, 2025
8/10 Great hotelWe chose the hotel for its location, the rooms were beautiful and the staff were lovely
JoanneApr 3, 2025
10/10 Will come back for sureThe central location and the service of the hotel staff~
XueMar 20, 2025
10/10 Best hotel in BangkokSuper service , quality of room decoration, connection to a very big mall
IyadApr 13, 2025
8/10 goodFantastic location
KwaiMar 25, 2025
8/10 Fantastic views of Bangkok, centralClub lounge, room amenities
AndrewMar 23, 2025
10/10 I'm a regular customer !!The food is very good, it's worth paying
SaeedMar 18, 2025
10/10 ExceptionalAmazing staff. Comfiest bed I've ever slept on.
JulieMar 6, 2025
10/10 Central and spectacularPerfect location and the night city view was amazing.
VickyMar 3, 2025
9/10 SuperbNice hotel good location amazing breakfast friendly staff clean rooms
AbdulkaderFeb 28, 2025
8/10 Very goodThe location
MohammedMar 3, 2025
10/10 Every thing was great, the staff , the breakfast, the location
EhsanMar 11, 2025
8/10 Very goodlocation nearby to mall, dept store and supermarket
DjiauwMar 23, 2025
8/10 Very goodClean room, great service from hotel staff.
PiyanatMar 16, 2025
10/10 ExceptionalLocation and helpful staff
IyadMar 20, 2025
10/10 Exceptional
AliApr 22, 2025
10/10 Exceptional
AbdullaApr 20, 2025
10/10 Exceptional
PatrickApr 20, 2025
10/10 Exceptional
RomaniApr 16, 2025
10/10 Exceptional
KwangApr 15, 2025
10/10 Exceptional
PavinaApr 15, 2025
10/10 Exceptional
YolaApr 11, 2025
10/10 Exceptional
MarkApr 11, 2025
10/10 Exceptional
AndrewApr 9, 2025
10/10 Exceptional
YasserApr 8, 2025
10/10 Exceptional
NicoleApr 8, 2025
10/10 Exceptional
PritiApr 8, 2025
10/10 Exceptional
AmroApr 6, 2025
10/10 Exceptional
SatyeApr 6, 2025
10/10 Exceptional
VeronicaApr 2, 2025
10/10 Exceptional
DaveMar 29, 2025
10/10 Exceptional
ReginaldMar 29, 2025
10/10 Exceptional
CorlissaMar 28, 2025
10/10 Exceptional
JanetMar 27, 2025
10/10 Exceptional
EdwinMar 27, 2025
10/10 Exceptional
AdecwcMar 26, 2025
10/10 Exceptional
NayMar 25, 2025
10/10 Exceptional
CatherineMar 22, 2025
10/10 Exceptional
YousefMar 15, 2025
10/10 Exceptional
ChristineMar 14, 2025
10/10 Exceptional
KevinMar 13, 2025
10/10 Exceptional
JanMar 10, 2025
10/10 Exceptional
MajdMar 8, 2025
10/10 Exceptional
MaijuMar 4, 2025
10/10 Exceptional
IoannisMar 4, 2025
10/10 Exceptional
SaoleangFeb 28, 2025
8/10 Very good
MohammadaliApr 21, 2025
8/10 Very good
MatthewApr 14, 2025
8/10 Very good
FrancescaApr 11, 2025
8/10 Very good
MarcusApr 6, 2025
8/10 Very good
ThomasApr 5, 2025
8/10 Very good
PohApr 4, 2025
8/10 Very good
PaulApr 4, 2025
8/10 Very good
ChanakaMar 16, 2025
9/10 Superb
OrapanApr 19, 2025
9/10 Superb
AndreApr 11, 2025
9/10 Superb
VictorApr 11, 2025
9/10 Superb
ZoltanApr 9, 2025
9/10 Superb
ZoltanApr 9, 2025
9/10 Superb
ChangApr 8, 2025
9/10 Superb
SanApr 1, 2025
9/10 Superb
SharonApr 1, 2025
9/10 Superb
AdamMar 29, 2025
9/10 Superb
JoanneMar 24, 2025
9/10 Superb
JoMar 18, 2025
9/10 Superb
CindyMar 13, 2025
9/10 Superb
MunaMar 13, 2025
9/10 Superb
ChristineMar 10, 2025
9/10 Superb
AliMar 8, 2025
9/10 Superb
AlyahMar 4, 2025
9/10 Superb
KwangMar 4, 2025