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Chicago Marriott Downtown Magnificent Mile

540 North Michigan Avenue, Chicago

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Good

592 reviews

8.3/10

Prime Location on Magnificent Mile
Located in the heart of downtown Chicago, our hotel offers unparalleled access to the city's finest shopping, dining, and entertainment options on the iconic Magnificent Mile.
Luxurious Amenities for Your Comfort
Indulge in our state-of-the-art fitness center, enjoy chef-crafted cuisine at Rush Street Pantry, and unwind with craft cocktails at Reviver – Bar. Our contemporary guest rooms feature premium amenities such as a flat-screen TV, ergonomic work desk, and complimentary WiFi.
Versatile Event Spaces and Dining Options
With over 68,000 square feet of event space, we are the perfect venue for your meetings and gatherings. Start your day with classic Chicago-style cuisine at Harvest – Restaurant and grab your favorite Starbucks coffee from our lobby.
Experience the best of Chicago at Chicago Marriott Downtown Magnificent Mile. Book now for an unforgettable stay!

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Popular Amenities

Air conditioning

Luggage storage

Choose rooms

Jun 2nd – 3rd 2026

1 Room, 2 Travellers

8.3

592 reviews

U3596RBjohns

Business · October 2025

6/10

The hotel itself was in a good area. The staff was attentive and helpful. The hotel had a very nice lobby/lower level when you entered. While the room appeared to have been updated, it had several ...The hotel itself was in a good area. The staff was attentive and helpful. The hotel had a very nice lobby/lower level when you entered. While the room appeared to have been updated, it had several problems. Though I understand there will be noise with a hotel right on the magnificent mile, it seemed more excessive than other hotels I’ve stayed at in the area. The old windows are likely part of the problem. The biggest issue (which I failed to notice in other reviews) is you are NOT able to control the temperature. Everything is locked into AUTO mode. The thermostats “allow” you to adjust the temperature up/down, but it doesn’t do anything. There also is not an option to set the fan to on/constant. This would have been nice to not only muffle the noise from outside, but also the noise from the bathroom. Unfortunately, someone thought it would be a good idea to have a sliding door separating the bathroom from the rest of the room. There is also not an option to turn some sort of fan on in the bathroom either. If you are not traveling alone, you will hear every sound coming from the bathroom as if you were sitting right next to them. My biggest issue was the thermostat though. The temperature outside was in the fifties. The room never got colder than 72 (often higher) unless you cracked a window open. Of course when you do that, you might as well give up all hopes of sleeping with the added noise. Hopefully management can figure out something with the temperature control in the rooms. I can honestly say I’ve never stayed in a room (including at budget hotels/motels) where you couldn’t adjust the temperature and also turn on the fan. I’d also suggest using bathroom doors next time. I’m guessing this was done because the bathrooms are pretty narrow/small and there wouldn’t be enough space to open/close a traditional door.Show More

LightPacker802712

Couples · November 2025

10/10

Arrived after a lot of travelling from the UK. Huge lines at immigration at O’Hare and terrible traffic to the hotel, but it was marathon weekend. The check in was smooth and we confirmed our late ch...Arrived after a lot of travelling from the UK. Huge lines at immigration at O’Hare and terrible traffic to the hotel, but it was marathon weekend. The check in was smooth and we confirmed our late check out (my wife was running the marathon and knew that on the Monday she would want nothing more than to rest in the room until we traveled to the airport). The room, on the 12th floor was good. Simple but clean and a reasonable size. Everything worked and as well as a fair number of electrical sockets there were also good number of usb sockets on lamps etc. Complimentary coffee and tea, but don’t touch the water bottle was the advice of one of the staff and we listened. In fact whenever we interacted with staff they were all helpful. Those at the desk, the Rush street pantry where we got food a couple of times and housekeeping. The temperature in the room was easy to control (other than me and my wife have different ideas on what is a comfortable setting) and the water was of a good pressure and hot. We stayed four nights and have no criticisms. The view out of the window was ok rather than spectacular but heh. Would happily stay again if we ever return to Chicago.Show More

BK-1K

Business · September 2025

4/10

Super disappointed in the Chicago Marriott downtown magnificent mile. In 2025, working internet connections should not be 'optional.' From the moment I checked in, my room had poor/intermittent inte...Super disappointed in the Chicago Marriott downtown magnificent mile. In 2025, working internet connections should not be 'optional.' From the moment I checked in, my room had poor/intermittent internet access. I did all the right things - calling tech support, logging the complaint with the on-duty manager - but throughout my 3 night stay, it never worked consistently. I had client zoom calls drop out because the internet failed! Not a pleasant experience to explain to clients! Poor internet was not just experienced by me - others at the conference I was attending had similar issues. Aside from that, the hotel was fine - on the positive side - room was clean and gym was large. On the negative side, the M club had limited hours on the weekend (sorry, Marriott - Covid ended several years ago), the bed was just 'meh' and the overall hotel felt dated/tired. I would not book again.Show More

DamoCary_NC

Business · October 2025

4/10

In 2018, Kristin L aired (pun intended), on her review, my same concern with respect to an absent in room A/C system. My room temp after a tasty Chicago steak - 82 degrees 🥵 My plan - turn it down ...In 2018, Kristin L aired (pun intended), on her review, my same concern with respect to an absent in room A/C system. My room temp after a tasty Chicago steak - 82 degrees 🥵 My plan - turn it down to 65 for 2 hours and recheck. Now 83 degrees - hmmm. A call to the hotel operator led me to understand that due to the cold mid October weather, ALL the rooms have the HEAT turned on and that there are only 2 settings (for all rooms) HEAT or COOL. So how do I get cool ma’am? “Turn OFF the heat and then crack the window”. Pretty suboptimal for a rack-room rate of over $400. Their website says A/C in the room, but sadly fails to mention that it’s inoperable. 🤷🏼‍♂️ Given that this flaw was raised over SEVEN years ago, this troubling aberration is likely permanent, so one & done here for me I’m afraid.Show More

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Amenities

General

Non-smoking rooms

Air conditioning

Terrace

Non-smoking throughout

Guest education on local ecosystems and culture

Front Desk Services

Luggage storage

Express check-in/check-out

Currency exchange

Concierge service

Cashless payment available

Contactless check-in/check-out

Front desk (limited hours)

Express check-in

Accessibility

Lift / Elevator

Facilities for disabled guests

Wheelchair accessible

Lower bathroom sink

Visual aids: Braille

Auditory guidance

Internet

Paid WiFi

Internet access

Transport & Parking

Electric bicycle charging station

Car hire

Covered parking

Electric bicycle charging station

hygiene

Guest rooms disinfected between stays

Cleaning standards that are effective against Coronavirus

Physical distancing rules followed

Hand sanitizer in guest room and key areas

Sanitized tableware & silverware

Guest room sealed after cleaning

Property cleaned by professional cleaning companies

Bulk dispenser for toiletries

Fitness & Gym

Fitness facilities (surcharge)

Squash

Fitness facilities (surcharge)

Restaurant & Bars

Restaurant

Room service

Coffee Shop on site

Food delivered to guest room

Delivered food - securely covered

Mobile app for room service

Snack bar/deli

Hosted evening meal (reserve)

Vegetarian menu options available

Games, Entertainment & Media

Shared lounge/TV area

Broadcast Live sport events

Stand-up comedy

Television in common areas

Concerts/live shows

Cleaning Services

Ironing service

Guests can opt-out any cleaning services during stay

Business & Work

Fax/photocopying

ATM/banking

Reception hall

Outdoor Activities

Cooking class

Beach yoga on site

Japanese garden

Fishing nearby

Beach toys

Family Friendly

Kid meals

Safety & Security

Safety deposit box

Staff adhere to local safety protocols

Fire extinguishers

Smoke alarms

CCTV outside property

24-hour security

Key card access

Golfing

Golf cart

Additional Amenities

Guest education on local ecosystems and culture

Shopping on site

Art gallery on site

Wine release events

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House rules

Check-in

N/A

Check-out

11:00 AM

Cancellation policy

Cancellation and prepayment policies vary according to accommodation type. Please check what conditions may apply to each option when making your selection.

FAQ

Chicago Marriott Downtown Magnificent Mile doesn't provide a hotel-wide check in time, and you're expected to check out by 11:00 AM.

Chicago Marriott Downtown Magnificent Mile's cancellation policy depends on the room type and the dates it’s booked around. Make sure to select your preferred cancellation policy when selecting your rooms.

Yes, breakfast is included with some of the rooms. However, some rooms include breakfast with an extra charge. Make sure to select your preferred meal option when selecting your room. Subject to availability.

Yes. This hotel provides free wifi connectivity along with your rooms.

Yes, parking is available at this hotel. Charges may apply depending on the room type or parking option. Please check parking availability and pricing during room selection.

No, pets may not be allowed at this hotel. Contact the hotel for more details.

Yes, children can stay at this hotel. Family-friendly rooms and amenities may be available. Some extra charges may apply depending on room configuration and the age of the children.

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Chicago Marriott Downtown Magnificent Mile

Good

592 reviews

Show More

Popular Amenities

Choose rooms

Jun 2nd – 3rd 2026

1 Room, 2 Travellers

592 reviews

U3596RBjohns

6.css-xp6yv9{margin:0;font-size:14px;font-weight:400;line-height:140%;font-family:Futura;color:#453C37;font-size:10px;font-weight:350;color:#7C7068;margin-left:4px;}/10

LightPacker802712

10/10

BK-1K

4/10

DamoCary_NC

4/10

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Hampton Inn Chicago Downtown/Magnificent Mile, Chicago

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Sonder - The Western, Chicago

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Park Hyatt Chicago, Chicago

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151 East Wacker Dr

Good

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Amenities

General

Front Desk Services

Accessibility

Internet

Transport & Parking

hygiene

Fitness & Gym

Restaurant & Bars

Games, Entertainment & Media

Cleaning Services

Business & Work

Outdoor Activities

Family Friendly

Safety & Security

Golfing

Additional Amenities

Show More

House rules

FAQ

592 reviews

U3596RBjohns

6.css-xp6yv9{margin:0;font-size:14px;font-weight:400;line-height:140%;font-family:Futura;color:#453C37;font-size:10px;font-weight:350;color:#7C7068;margin-left:4px;}/10

LightPacker802712

10/10

BK-1K

4/10

DamoCary_NC

4/10

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