8/10 A fine location, good large room, with some reservationsWe hadn't understood exactly what Citidines Hotels are, so we didn't know what to expect. The lobby is large, there's a great front desk staff with lots of information, although they did not recommend specific restaurants. The room was very large with a kitchen that had equipment, but no supplies like salt or sugar. The room had adequate storage and chairs. The location, on the Seine, very close to the Pont Neuf, the Louvre, Notre Dame, the Mint, Luxembourg Gardens and all the Left Bank, was excellent. Many fine restaurants nearby. Also near Metro stops.
AndreaApr 11, 2025
10/10 This is our second trip to Paris and highly recommend this hotel.Excellent location, coffee available 24/7, room was clean and comfortable. Staff was exceptionally helpful. Hotel was in a great location and located between Notre Dame and the Lourve, both in short walking distance. The first time we came to Paris we stayed by the Eiffel Tower, we were very disappointed and did not enjoy Paris due to our location and considered Paris a one an done city to visit. We decided to come back to Paris because Notre Dame was open again. Our trip this time gave us a whole new perspective and we fell in love with Paris. We credit our new love for Paris as a result of this hotel. We would highly recommend staying at this hotel. We are two women who are retired law enforcement officers from New York City and rate this hotel and area of Paris as very safe for women traveling alone and a nice area for families. The only thing as with every tourist area, be conscious of pick pockets, they are around. If we ever visit Paris in the future we agreed we would stay at this hotel again.
LisaMar 24, 2025
10/10 ExceptionalExceptional location and a very comfortable stay. I stayed for two nights and had a truly pleasant experience. The location is fantastic — just a short walk (about 7 minutes) to Notre-Dame and 10 minutes to the Louvre. The residence is right in the heart of Paris, with many cafés nearby and a beautiful view of the Seine from the window.
The bed was very comfortable, and I especially appreciated the pillows — I slept really well. The apartment was well-equipped with everything I needed: cutlery, plates, microwave, Nespresso machine, kettle, small stove, fridge, pots, and pans.
There’s also a coffee and tea machine in the lobby on the ground floor, available for guests at no extra cost — a very thoughtful and convenient feature.
I only stayed for two nights, but I will definitely choose this place again for my next visit to Paris.
VictoriaApr 3, 2025
10/10 A great visit to Paris in a prime location for tourist.Very comfortable room for two adults and two teenage boys. Lots of space for everyone to spread out. Having a kitchen area was a nice bonus. This is an excellent spot for visiting Paris. It is located between Notre Dame and the Louvre and is right next to a beautiful bridge with a great view of the Eiffel Tower. There are a lot of great restaurants and stores nearby and it is close the metro.
AmyApr 6, 2025
4/10 extremely costly for 1 night Paris.location , was good
but that make the price high for the service ............we are in center Paris
DirkApr 1, 2025
3/10 Will not stay heere again.Room was not ready on time : Delayed one hour due to cleaning problems. Carpet was dingy and needs replacement. Drapes were broken. The bed was poor and mattress too lumpy and soft. Ventilation system ineffective. Street and river boat noise continuous until midnight. Staff though was helpful. Hotel location is good but area was overwhelmed with tourists.
RichardApr 15, 2025
9/10 Very well-located hotel. Great for Uber pickups as it is right by a main road.Location
Practice of allowing guests to replenish towels at will
JocelynApr 15, 2025
9/10 Perfect for a familyExcellent location near metro stop, tourist sites, and easy walk to many food options. I appreciated the security of having front desk reception. We used the small kitchenette and appreciated the ability to replenish towels as we needed.
TheresaApr 1, 2025
10/10 I felt safe and enjoyed the location with easy access walking to various attractions.Excellent location! Very friendly staff. Breakfast available by 730am with a variety of side options like yogurt, cereal, salmon, cheeses, breads, juices, scrambled eggs and bacon. Rooms were clean.
NormaApr 17, 2025
7/10 Reasonable price for spacious room and amazing locationGreat location and super helpful staff.
NicolaApr 7, 2025
9/10 SuperbWe love the location and the small apt. style lets us relax and not have to dine out for every meal. The recent and ongoing renovations and repairs are appreciated. The staff were most knowledgeable and helpful, making the stay very smooth.
DonaldMar 24, 2025
9/10 Incredible location, comfortable and affordable - all round positive experience.Location was amazing - close to great cafes, many iconic landmarks and shopping areas. Fantastic atmosphere. Really comfortable bed.
MaryMar 31, 2025
8/10 Lovely locationThe apartment doesn't look as great as the one in the photos. Carpet was old and triggered my daughters asthma so maybe the have people with dog's stay in apartments. Otherwise great location and helpful staff.
DavidApr 13, 2025
10/10 Exceptionalwe were staying at Citadines St. Germain not for the first time. Location is excellent. Hotel is very comfortable providing comfortable rooms and good breakfast. Than you very much!
ValentinaApr 12, 2025
9/10 SuperbGreat location, right along the river Seine and easy access to Notre Dame. Room was spacious and clean.
EthanApr 8, 2025
7/10 GoodLocation
Safe entrance
Coffee facilities
HilaryApr 19, 2025
7/10 Would go again…..convenientLocation, size of room, having efficiency
GloriaApr 22, 2025
9/10 Superblocation, location and location
GongApr 22, 2025
2/10 Good location but that is where the “good” endsThe one good and only redeeming feature of Citadines Saint Germaine des Pres is the location. That is where the good ends. We arrived to be told by the receptionist the lifts do not work and we would need to carry our luggage (and there was a lot) up four flights of stairs to the room. The only option was to leave the bags in storage downstairs. There was no one to help; it was up to us. We were told it would be fixed the following day and we were summarily dismissed by the receptionist. And it never was for our entire stay. So after getting to the room on the fourth floor, the room smelled as though they were trying to cover something up. Very unpleasant. The rooms were not at all like the photos - they were very dated. The lights did not work properly (and felt unsafe due to the flickering), the toilet was no where near the bathroom (weird), and the walls are paper-thin (be aware - you hear everything!). When they say they have a laundry, be prepared to pay $5 each time you use it and do not be fooled into thinking the “fitness Centre” is indeed a fitness centre. It is not.
Our initial reaction to the way the stay started meant it was not a good experience from the start, but the location and the area around Citadines is wonderful.
846stujFeb 3, 2025
8/10 Great LocationCitadines St. Germain is brilliantly located. Literally across from the Seine and the Pont Neuf Bridge - easy walking distance to Notre Dame and Musee D’Orsay and Place Michael. Surrounding neighborhoods full of shops and restaurants - much to see and do. We stayed in an apartment (1123) - no view of the Seine but a view of the front desk and overlooking the Courtyard. It was quiet which we appreciated. Comfortable bed and good lighting. The apartment itself could do with a new coat of paint and a new rug - it was pretty grungy. We were paying well over $400 Cdn a night - while it was great to have the extra space as someone said where are the rooms/apartments shown in the pictures when you are booking. Staff was very pleasant and helpful and a wealth of information. Would definitely stay here again. There is a free coffee machine downstairs where you can get your espresso. Breakfast was located down the hall from our room - a nice choice of food from cold cuts, cheeses, smoked salmon, fresh fruit and fresh veggies, good breads, etc. Scrambled eggs, hard boiled eggs and limp (but cooked) bacon rounded out the hot items.
skychaserCalgaryJan 18, 2025
2/10 Deceitful Pricing! Beware Huge Hidden FeesI write this review with a profound sense of disappointment to highlight what I feel is an extremely unethical and deceptive pricing practice.
On the hotel’s website it advertises a studio with a view of the Seine for €335 per night (about $350) including fees and taxes. I booked the room for four nights and authorized a charge to my credit card. Expecting to see a charge of about $1400, I was surprised to see the actual charge was $1913.
Digging deeper, I saw that on the invoice I was indeed charged $1419 but then an additional $494 was added on for “Tax Recovery Charges and Service Fees “, bringing the total for four nights to $1913, or nearly $500 per night. We immediately cancelled and booked a different hotel that did not add on extra fees.
I noted my disappointment with having to write this review. We stayed at the property five years ago and loved it. But apparently management now feels it can use deceitful pricing. What a shame. Caveat emptor. These are not honorable people
gof48Mar 13, 2025
10/10 The perfect place to stay in Paris - I can't wait to come back!There's nothing not to like here! The reception was friendly and helpful. There is free coffee, a great value vending machine and laundry facilities on site. The room was spacious, bed was comfortable and the bathroom and kitchenette were the perfect size.
The location is fantastic, right on the river between Pont Neuf and Notre Dame. There are plenty of restaurants, shops, supermarkets and boulangeries nearby. The nearest metro is an easy 350m away.
MonicaApr 22, 2025
8/10 Great experienceDidn’t eat the breakfast
StephanieMar 28, 2025
10/10 Everything super niceFirst what I liked more was the staffs…. All staffs are kind and nice!! The place is beautiful, clean and near to everything. The breakfast was really nice as well.
NaiaraApr 15, 2025
8/10 Top location. Quiet, semi-self-service place. Helpful staff. Comfortable reception.Location. Staff. Facilities.
RobertMar 24, 2025
9/10 SuperbIt’s a little bit older and darker but overall very good business hotel in a very good location. Would come back if it’s for work!
AndrewApr 10, 2025
9/10 Great.Great 3 nights. Location at the Seine very close to the Notre Dame. Very good value for money. We had a great upgrade in rooms.
JohannusMar 30, 2025
9/10 Great value when we stayed, fantastic location.Location is fantastic and I would stay here again.
JanetMar 26, 2025
9/10 Great locationExcellent location within walking distance to all attractions
GailApr 13, 2025
7/10 It served our needs - short visit to see/spend time at restored Notre Dame.
KathleenApr 3, 2025
10/10 Exceptional
TiffanyApr 13, 2025
10/10 Exceptional
BridgetApr 1, 2025
10/10 Exceptional
GemmaMar 23, 2025
8/10 Very good
JolieApr 23, 2025
8/10 Very good
JimApr 23, 2025
8/10 Very good
CharlotteApr 21, 2025
8/10 Very good
JuanApr 21, 2025
8/10 Very good
ElizabethApr 19, 2025
8/10 Very good
OnurApr 9, 2025
8/10 Very good
LauraApr 5, 2025
8/10 Very good
CraigApr 2, 2025
8/10 Very good
KimApr 1, 2025
9/10 Superb
Dai-diApr 13, 2025
9/10 Superb
YuriMar 30, 2025
7/10 Good
JayaApr 19, 2025
7/10 Good
BoyongApr 13, 2025
7/10 Good
Wei-hanApr 7, 2025
9/10 Very good valued-for-money hotel! Will stay there again if we go back to ParisLocation was superb! Walking distance to Notre-Dame and nice morning walk to the Lourve areas and 1st ed. Close enough to main train stations like Saint-Michel Notre-Dame, Pont Neuf and Chatelet.
The room was significantly bigger compared to Paris standard at this price. We've got a small kitchen and bathtub which helped a lot with long trip.
We were on the 1st floor so no river view but we've got a courtyard view with privacy which we were totally good with it.
The hotel provides free coffee from the machine which was pretty good. Saved us a lot of morning and afternoon coffee! It is a serviced apartment so you only get the cleaning service after 7 days of stay but we can pick up new towels/bath mat anytime which was great.
GiftJan 27, 2025
5/10 Could have been so much better.Position was fantastic
Room was very quiet in terms of Street noise
Room was a large studio with a full kitchen.
Good black out curtains.
AvrilMar 21, 2025
4/10 Disappointing SelectionThe location is wonderful. The lobby is nice. After these things, our stay was disappointing. We needed a room for three people, and indeed there was space. But the room was nothing like the photos we have seen, it was old, outdated, bleak. There was a huge room with an entire kitchen which was unnecessary. The bedroom was tiny and grungy, the bathroom minute. We realized too late that we were staying 5 nights with no maid service, and taking out our trash and getting clean towels doesn't sound bad, but after 5 nights, it was a chore. Maybe they should leave cleaning supplies for the bathroom, it needed a good scrubbing after a couple of nights. The price did not reflect the state of the room and the fact that we did our own housekeeping.
RichardW536Jan 15, 2025
5/10 Passable
AtkinsonFeb 28, 2025
10/10 Perfect hotel in a great location Arrived for a couple of days with my 2 daughters and this was a fabulous hotel. Perfect location for sightseeing! All the staff were kind and helpful. The rooms are a great size, hairdryer in room. Ironing board and iron, umbrellas, dressing gown and slippers, shampoo, hand wash and body lotion in rooms. Kitchen has everything you need! Will definitely stay again
ninatS5887DPJan 23, 2025
1/10 Without any explanation they took 85 euros from me for some city tax, and this was not indicated during registration, giWithout any explanation they took 85 euros from me for some city tax, and this was not indicated during registration, give me my money back
FuadMar 12, 2025
8/10 Great location in Paris and a good stay for families.The location is amazing. The beds were good and the room was clean. There were coffee machines downstairs, and a luggage room was easy to use after check out.
LauraMar 9, 2025
10/10 Perfect location, great facilities, excellent stay! Would definitely recommend!!The location was amazing! Perfect for exploring the city especially with young children. Facilities were brilliant. Family rooms were great size and had everything we needed and more. Staff were helpful, efficient, knowledgeable and friendly.
PennieFeb 21, 2025
10/10 I highly recommend this hotel to anyone travelling to Paris.Great location, spacious apartment with kitchen. Possibility of making tea at the room and coffee at the lobby. Breakfast was also very good and various.
AndreaMar 17, 2025
7/10 Pleasant..Loved the location
MarilynFeb 23, 2025
8/10 Very goodExcellent location, neat, clean hotel, cute lobby, right opposite the Seine river. Good ,comfortable beds.
AdnanFeb 24, 2025
8/10 Overall, we enjoyed the hotel and its location. Despite a few minor things, we'd stay here again.Excellent location. Friendly and helpful staff. Very clean. Free coffee!
DavidMar 17, 2025
10/10 ExceptionalThe location is very good and the hotel is very clean.
GrahamFeb 10, 2025
10/10 ExceptionalThe couch bed was amazing. Two separate single beds came out of the couch. Loads of room for 4 people in the room
GraceMar 6, 2025
3/10 I was extremely disappointed, embarbecause I booked this for myself and colleagues, and would not recommend unless you aLocation
LauraJan 20, 2025
10/10 great staff, fabulous location and the 24/7 coffee machine was a treatFrom the first contact with Estelle we knew this was going to be a great experience
ChristopherMar 10, 2025
9/10 SuperbGreat location. Comfortable for family with two children. Close to the metro and the Louver.
EyalMar 8, 2025
8/10 Very goodThe location is very good. The room was a bit old with smelly carpet. Otherwise all the facilities were good.
VarunJan 25, 2025
6/10 PleasantCitidines is in a great location, and the hotel offers family value
MartinMar 8, 2025
10/10 Loved our stay in this hotelVery clean and spacious. Hot drinks available in the lobby 24/7
DeirdreFeb 6, 2025
9/10 SuperbLocation and rooms
JosephMar 18, 2025
7/10 GoodGreat location. Comfy beds. Would stay again. Family of 4.
LynchFeb 25, 2025
10/10 Excellent residential hotel in a beautiful and convenient area
SusannaJan 30, 2025
10/10 Exceptional
AnneMar 20, 2025
9/10 SuperbLocation
ChristineJan 17, 2025
10/10 Exceptional
IsabellaMar 10, 2025
10/10 Exceptional
XhFeb 25, 2025
10/10 Exceptional
MaryamFeb 23, 2025
10/10 Exceptional
JessicaFeb 10, 2025
10/10 Exceptional
JuFeb 9, 2025
10/10 Exceptional
MichelleFeb 2, 2025
10/10 Exceptional
MarlosFeb 2, 2025
8/10 Very good
MichaelMar 10, 2025
8/10 Very good
BruceMar 3, 2025
8/10 Very good
AbelFeb 28, 2025
8/10 Very good
JohnFeb 23, 2025
8/10 Very good
SandraFeb 23, 2025
8/10 Very good
MasoodFeb 13, 2025
8/10 Very good
AngeleFeb 10, 2025
8/10 Very good
SheilaFeb 7, 2025
8/10 Very good
JosephFeb 7, 2025
8/10 Very good
EduardoFeb 5, 2025
8/10 Very good
SylJan 28, 2025
8/10 Very good
VarunJan 25, 2025
6/10 Pleasant
MaurizioJan 26, 2025
9/10 Superb
SilviaMar 7, 2025
9/10 Superb
MariaMar 6, 2025
9/10 Superb
KittyFeb 28, 2025
9/10 Superb
RosanneJan 26, 2025
7/10 Good
BethMar 23, 2025
9/10 Superb
ThaliaJan 19, 2025
7/10 Good
TomoyaJan 21, 2025
1/10 Bad
PhilippeMar 15, 2025