5-Star hotel

Conrad Tokyo

Minato-ku, Higashi-Shinbashi 1-9-1, TokyoSee map

Excellent

416 reviews

9.4/10

Stay highlights

Ginza lights at reach

Stay in the heart of Tokyo near Ginza, Yurakucho, and Tokyo Station for easy city access. Enjoy a quick stroll to shopping, dining, theaters, and iconic viewpoints across Marunouchi and beyond. Convenient transport makes day trips effortless from downtown.

Conrad service moments

Experience warm, polished hospitality with thoughtful concierge support from check-in to nights in. Unwind in serene rooms designed for restful sleep after exploring Tokyo’s neighborhoods. From tailored recommendations to seamless care, every detail feels effortlessly personal.

Panoramic city elegance

Savor elevated dining with stunning city views and signature flavors crafted for Tokyo tastes. Rejuvenate with premium wellness facilities and a refined atmosphere for quiet downtime. Enjoy elevated skyline ambience that turns every evening into a memorable ritual.

Popular amenities

WiFi available

Parking

Non-smoking rooms

Air conditioning

Fitness center

Swimming pool

24-hour front desk

Restaurant

Room service

Business center

Heating

Lift / Elevator

Laundry

Luggage storage

Express check-in/check-out

Airport shuttle

Safety deposit box

Bar

Choose your room

Oct 25th – 26th 2026

1 Room, 2 Travellers

9.4

416 reviews

Cleanliness

9.85

Services

9.85

Comfort

9.35

Amenities

9.35

Value

9.35

Location

8.35

Food

9.35

TheShis

Family · October 2025

6/10

We spent 5 nights at the hotel as a family, celebrating a special occasion, in 2 separate rooms. The hotel is located next to Shiodome, which is a 10-minute stroll in a lovely underpass from Shimbash...We spent 5 nights at the hotel as a family, celebrating a special occasion, in 2 separate rooms. The hotel is located next to Shiodome, which is a 10-minute stroll in a lovely underpass from Shimbashi station, which means you can take a 1-hour train from Narita airport to Shimbashi and walk to the hotel quite easily. When entering the hotel's building, you are met with a lovely red sculpture and staff direct you to the elevators, which take you to the hotel's lobby on the 28th floor. We arrived around noon, but since our rooms were not ready, we had to wait almost 4 hours in the Club Lounge on the 37th floor. Finally, around 4PM, our rooms were ready. We booked regular rooms using points and as Diamond were upgraded to a regular room with a view (3405) and to a suite with a view (3433). The regular room was lovely with a view to the nearby Hamarikyu garden. It featured 2 soft beds, a TV, a large safe, a minibar, a long couch stretched along the window, a desk and chair and a small coffee table. The large bathroom featured a big tub, 2 sinks, a shower with a powerful water pressure and a simple Toto toilet. During the first day of our stay, there were no hot water in the shower, until a technician came and took care of that. The bathroom amenities were the lovely Mojave Ghost by Byredo. The suite was surprisingly small, with a living room with a couch, TV, table and guest's toilets. The bedroom was somehow cramped with a king size bed, a chaise longue, a TV, a large safe and a minibar. There was a large walk-in closet that could be accessed from the living room and the bathroom. The bathroom featured 2 sinks, a shower and bath tub, a simple Toto toilet and a small TV. There was also a nice note and cake from the hotel's management for our special occasion. The hotel featured a lovely pool and also a nice Onsen. We had 4 out of 5 of our breakfasts at Cerise, on the 28th floor, and they were truly disappointing. I've written a separate review about it. The Club Lounge was disappointing, as it was always cramped and full. During the weekend, you actually need to reserve a time slot for the evening cocktails, but it was very busy during weekdays, too. The lounge is spread across 2 sides of the building, one facing the gardens and bay and the other facing the nearby buildings. It featured all day cold and hot drinks and some nuts. Breakfast at the lounge was minimal and could be compared to a classic continental one. Afternoon tea between 3PM and 5PM featured tiny cookies and sandwiches. But the biggest disappointment came during the evening cocktails. Scheduled between 6PM and 8PM, it was a constant battle to get near the small buffet to grab something to eat, as the place was literally swarming with other guests, trying to do the same. The small buffet featured 2-3 hot dishes, some salads and local treats. There was also some fruits, alcohol, but no cocktails. Everything was self service. Most of the staff at the lounge seemed constantly stressed and overwhelmed by the amount of guests. The only one that made us feel really comfortable was Peter. Bottom line - this is an OK hotel, but we never managed to get the real Conrad experience, due to most of the services not fitting the amount of guests and some serious understaffing at breakfast and at the Club lounge. Such a high-end hotel (with high prices to match) should've done much better.Show More

ArtevD

Couples · October 2025

10/10

Last October 2024 we found ourselves captivated by the Conrad Tokyo. Those are the exact words we used in our review last year. Well, one year later we returned for only three days, and if a superla...Last October 2024 we found ourselves captivated by the Conrad Tokyo. Those are the exact words we used in our review last year. Well, one year later we returned for only three days, and if a superlative to “captivated” exists, we’d use it. Going back to Japan, specifically the Conrad Tokyo, honestly felt as if we were returning home — to a good, caring home. The joyous greetings and outstanding service are to be commended. We were impressed that even after one year, we were remembered by so many at the Conrad Tokyo. We did reach out to the Conrad Tokyo about our return, and they took note of our booking. The attention to personalized detail was amazing. We’d gasp at finding our names on notecards, initials on washcloths, handwritten welcome notes with treats. There were everyday instances that we reinforced the feeling we were well looked after. Our meals, along with service at Cerise, Kazahana, and the lounge, were exquisite. We are sad our stay was brief, but that is outweighed by the excellence we encountered from literally everyone the moment we stepped in to the last second we said our goodbyes to the general manager and director of operations. The Conrad Tokyo is conveniently located near the Ginza shopping area, Tsukiji Fish Market, Kabukiza Theatre, and Hamarikyu Gardens, and is perfectly situated for exploration. The concierge staff are incredibly helpful, ready to guide you or book your adventures. As a Hilton Diamond member, we were pleasantly surprised to yet again receive an upgrade. If you have the chance to become a Diamond Member. Ways to get there are with stays, Amex Aspire, and Hilton Grand Vacations Elite Premier status to name a few. During our previous visit we had the chance to met Neil McInnes, the Regional General Manager for East Japan and General Manager of Conrad Tokyo. This trip, we had coffee with him and shared our appreciation for the remarkable service and the gem that this hotel represents in one of the world's largest cities. As with any stay, if something is amiss, ask the hotel to address the situation. We’re fortunate that our stays have been delightful. The Conrad Tokyo is a destination in itself that should not be missed— we never wanted to leave. This is our fourth trip to Tokyo and second stay at this property. The Conrad Tokyo will be our number one choice when we come back.Show More

Happiness29299706683

Friends Getaway · October 2025

10/10

We have stayed here several times over past few years, so we knew what to expect (excellent service, comfort, cleanliness, and value). Booked 3 nts, have Hilton AMEX Aspire, used free night and points...We have stayed here several times over past few years, so we knew what to expect (excellent service, comfort, cleanliness, and value). Booked 3 nts, have Hilton AMEX Aspire, used free night and points. Concierge efficiently merged separate res's. Location is outside of busy areas of Tokyo, but view of Tokyo Bay, if can get it, are excellent, and location (close to trains, incl Metro Oedo line) makes it easy to get around Tokyo. Shiodome Station is a covered/underground, and relatively short walk, and contains many shops and restaurants, including good ramen shops(concierge has a "Hilton list"). Conrad is also a relatively early(3rd?) stop of Limousine Bus from Narita. Hilton Diamond status allowed us to check in/out in Lounge. Check in was efficient, although it was a busy time in Lounge. We were offered drinks and snacks while waiting (<15 min) in the Lounge. Upgraded(no charge presumably due to status and AMEX booking) from basic room to Executive Floor, which was very convenient for Lounge access. Diamond status includes Lounge access, with breakfast either in Lounge or Cerise buffet, both excellent venues. Evening bites also available with Lounge access, with heavy hors d'oeuvres good for light dinner if don't want to go out, or tired after touring Tokyo all day. All rooms are modern, spacious (by Tokyo, even US, standards) and very clean(by any standard), even basic room. As in all Hiltons these days, must request (cheerfully acknowledged in Japan, unlike US) daily sheets changing. Room tips left on the bed were refused (moved to the bedside table). 2 bottles of water in room daily, but didn't really need, as water/ soft drinks/ juice available in Lounge when open. Staff service is uniformly excellent, with every effort to help, when possible. Concierge services in Lounge especially helpful (directions, ride arrangement, meal res, etc). Checkout possible by TV, but we like in-person, and Lounge checkout is as good as it gets (no line, comfortable chairs, drinks and snacks). We were offered free late checkout until 1 pm. We were moving to another hotel (unfortunately) to meet friends, so we were offered to hang out in the lounge after checkout, if we wanted (not common in many hotels). Overall, another excellent, comfortable, enjoyable, and stress-free stay.Show More

timaC5194UP

Family · November 2025

10/10

I spent ten nights at the Conrad Tokyo with my wife and son during our 30th Anniversary trip (ten nights in Tokyo, then five in Osaka/Kyoto). I booked on points — excellent value. From the start, the...I spent ten nights at the Conrad Tokyo with my wife and son during our 30th Anniversary trip (ten nights in Tokyo, then five in Osaka/Kyoto). I booked on points — excellent value. From the start, the service made this hotel feel truly special. Almost everyone we interacted with spoke excellent English (I’d say ~95%), which really eased my nerves about the language barrier. The location was great — very metro-friendly and worked perfectly as our base for all our Tokyo day trips. I’m Diamond status and was upgraded to a suite for our anniversary. We were checked in via the Executive Lounge until our room was ready — and this is where we first met Peter from Guest Relations. He was energetic, charming, and incredibly helpful. He is honestly one of the main reasons we would return to this Conrad. Our upgraded suite was spacious and very comfortable. I loved the Mojave Ghost amenities, and the heated bathroom floors were a treat. They provided a complimentary rollaway for my son — a big savings. Beds were a bit firmer than we’re used to, but that seems common in Japan. We never saw housekeeping, yet the room was always spotless — like magic. They also surprised us with an anniversary cake, and Peter sent a personal note that I kept as a memento. The Executive Lounge was excellent — Peter makes a great highball. We enjoyed stopping in daily for snacks and drinks. Breakfast was very good as well — Arielle Yates greeted us every morning by name, and she made breakfast something to look forward to. The concierge also helped with directions and several dinner reservations, which we appreciated since we don’t speak Japanese. We have Korea and Italy trips already planned — but we are seriously talking about planning a return just to see Peter instead. That’s how special this stay was.Show More

Things to do near Conrad Tokyo

Caretta Shiodome Sky View

4.4

Ad Museum Tokyo

4.4

Nettle Tower in Shiodome

2 min walk

(1)

The Old Shimbashi Station Railway History Exhibition Hall

4 min walk

(853)

Places to eat near Conrad Tokyo

Sky Bar SPADE (スカイバースペード) 汐留シティセンター

3.1

Ogami Shabu Shabu

4.8

Kushiage Su

ANNAM Indian Restaurant Ginza Tokyo (アナム本格インド料理銀座東京) Halal, Veg, Non-Veg, late night restaurant, Jain, and Gluten-Free

6 min walk

4.2

(2.6k)

Amenities

General

Non-smoking rooms

Air conditioning

Heating

Non-smoking throughout

Designated smoking area

Allergy-free room

Front Desk Services

24-hour front desk

Luggage storage

Express check-in/check-out

Currency exchange

Concierge service

Cashless payment available

Accessibility

Lift / Elevator

Facilities for disabled guests

Internet

WiFi available

Paid WiFi

Transport & Parking

Parking

Airport shuttle

Car hire

Airport shuttle (additional charge)

Electric vehicle charging station

Shuttle service

hygiene

Physical distancing rules followed

Hand sanitizer in guest room and key areas

Fitness & Gym

Fitness facilities

Fitness center

Fitness/spa locker rooms

Pool Facilities

Swimming pool

Indoor pool

Restaurant & Bars

Restaurant

Room service

Bar

Breakfast in the room

Special diet menus - on request

Wine/champagne

Coffee Shop on site

Fruits

Food delivered to guest room

Spa

Massage services

Spa/wellness center

Barber/beauty shop

Spa/wellness center services

Beauty Services

Manicure

Pedicure

Games, Entertainment & Media

Temporary art galleries

Cleaning Services

Laundry

Ironing service

Dry cleaning

Daily housekeeping

Business & Work

Business center

Fax/photocopying

Meeting/banquet facilities

Family Friendly

Kid meals

Kid-friendly buffet

Safety & Security

Safety deposit box

Staff adhere to local safety protocols

Fire extinguishers

First aid kit available

Smoke alarms

Key access

CCTV outside property

CCTV in common areas

Access to health care professionals

24-hour security

Security alarm

Key card access

Additional Amenities

Chapel/shrine

FAQs

Check-in starts at 03:00 PM, while you're expected to check out by 12:00 PM.

Conrad Tokyo's cancellation policy depends on the room type and the dates it’s booked around. Make sure to select your preferred cancellation policy when selecting your rooms.

Yes, breakfast is included with some of the rooms. However, some rooms include breakfast with an extra charge. Make sure to select your preferred meal option when selecting your room. Subject to availability.

Yes. This hotel provides free wifi connectivity along with your rooms.

Yes, parking is available at this hotel. Charges may apply depending on the room type or parking option. Please check parking availability and pricing during room selection.

No, pets may not be allowed at this hotel. Contact the hotel for more details.

Yes, children can stay at this hotel. Family-friendly rooms and amenities may be available. Some extra charges may apply depending on room configuration and the age of the children.

Need more than 8 rooms?

Property description

Luxurious Accommodation and Award-Winning Dining
Conrad Tokyo, located in the vibrant heart of Tokyo near Ginza, offers spacious rooms with modern decor and stunning city views. Indulge in award-winning dining experiences at the 5 on-site restaurants, including the renowned China Blue.
Relaxation and Wellness
Unwind at the 29th-floor spa with panoramic city views or take a dip in the picturesque indoor pool. Stay active at the spacious fitness center overlooking Tokyo. The Mizuki Spa offers a range of rejuvenating massages for ultimate relaxation.
Convenient Location and Exceptional Service
With easy access to Shiodome Subway Station and JR Shimbashi Train Station, exploring Tokyo is a breeze. Enjoy the convenience of being a short ride away from Tokyo Big Sight Exhibition Centre and the Imperial Palace. Experience top-notch service and luxury during your stay at Conrad Tokyo.
Book now to experience luxury and convenience at Conrad Tokyo!

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Fine print

Due to limited availability, guests planning to use an extra bed are requested to contact the hotel in advance. The pool is open from 06:00 until 22:00, with last admission at 21:30. Children (aged 4 to 15) may use the pool from 09:00 until 19:00. Maintenance work of the property will be carried out. The rooms and facilities are closed from 17/01/27 17:00 to 18/01/27 06:00. Maintenance work of the pool will be carried out. The pool is closed from 18/01/27 06:00 to 22/01/27 22:00. A deposit may be required at the property.

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Happy Travels!

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Try Pilot

9.4

416 reviews

Cleanliness

9.85

Services

9.85

Comfort

9.35

Amenities

9.35

Value

9.35

Location

8.35

Food

9.35

TheShis

Family · October 2025

6/10

ArtevD

Couples · October 2025

10/10

Happiness29299706683

Friends Getaway · October 2025

10/10

timaC5194UP

Family · November 2025

10/10

Amenities

General

Non-smoking rooms

Air conditioning

Heating

Non-smoking throughout

Designated smoking area

Allergy-free room

Front Desk Services

24-hour front desk

Luggage storage

Express check-in/check-out

Currency exchange

Concierge service

Cashless payment available

Accessibility

Lift / Elevator

Facilities for disabled guests

Internet

WiFi available

Paid WiFi

Transport & Parking

Parking

Airport shuttle

Car hire

Airport shuttle (additional charge)

Electric vehicle charging station

Shuttle service

hygiene

Physical distancing rules followed

Hand sanitizer in guest room and key areas

Fitness & Gym

Fitness facilities

Fitness center

Fitness/spa locker rooms

Pool Facilities

Swimming pool

Indoor pool

Restaurant & Bars

Restaurant

Room service

Bar

Breakfast in the room

Special diet menus - on request

Wine/champagne

Coffee Shop on site

Fruits

Food delivered to guest room

Spa

Massage services

Spa/wellness center

Barber/beauty shop

Spa/wellness center services

Beauty Services

Manicure

Pedicure

Games, Entertainment & Media

Temporary art galleries

Cleaning Services

Laundry

Ironing service

Dry cleaning

Daily housekeeping

Business & Work

Business center

Fax/photocopying

Meeting/banquet facilities

Family Friendly

Kid meals

Kid-friendly buffet

Safety & Security

Safety deposit box

Staff adhere to local safety protocols

Fire extinguishers

First aid kit available

Smoke alarms

Key access

CCTV outside property

CCTV in common areas

Access to health care professionals

24-hour security

Security alarm

Key card access

Additional Amenities

Chapel/shrine

Conrad Tokyo

Excellent

416 reviews

Oct 25th – 26th 2026

1 Room, 2 Travellers

416 reviews

Cleanliness

9.85

Services

9.85

Comfort

9.35

Amenities

9.35

Value

9.35

Location

8.35

Food

9.35

TheShis

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ArtevD

10/10

Happiness29299706683

10/10

timaC5194UP

10/10

Things to do near Conrad Tokyo

Places to eat near Conrad Tokyo

Amenities

FAQs

Property description

Show more

Fine print

Show more

416 reviews

Cleanliness

9.85

Services

9.85

Comfort

9.35

Amenities

9.35

Value

9.35

Location

8.35

Food

9.35

TheShis

6.css-xp6yv9{margin:0;font-size:14px;font-weight:400;line-height:140%;font-family:Futura;color:#453C37;font-size:10px;font-weight:350;color:#7C7068;margin-left:4px;}/10

ArtevD

10/10

Happiness29299706683

10/10

timaC5194UP

10/10

Amenities

FAQs

Fine print

Show more

6/10

6/10