MarleBK
Family · October 202510/10
My husband is a Lifetime Platinum Elite Marriott member, so we have visted A LOT of Marriotts. But, the Fisherman's Wharf Marriott Courtyard on Beach Street STANDS OUT for it's exceptional staff and...My husband is a Lifetime Platinum Elite Marriott member, so we have visted A LOT of Marriotts. But, the Fisherman's Wharf Marriott Courtyard on Beach Street STANDS OUT for it's exceptional staff and customer centric choices. We stayed at this lovely hotel for almost 2 weeks (my brother, Marine Veteran and living with Brain Cancer, needed to come into San Francisco for surgery at THE OUTSTANDING UCSF Medical Center. Needless to say, we needed a good quiet room with 2 queen beds (as he needed post-surgery monitoring). Our wonderful experience started before check in. I called the hotel to let them know we needed to check in a little early (usually a no-go for most hotels) as my brother was exhausted from travel. JOSEPHINE went above and beyond...she got us a microwave in our room due to special dietary needs, she WENT OUT and bought my brother’s preferred soda and added lots of bottles of water, she put us in a lovely room on the fourth floor AWAY from the elevator (people can be talkative and noisy on the way to their rooms after a late night of bar hopping).. and CALLED us the minute our room was ready. ADRIANO checked us in, and he is ALSO a wonder...friendly, professional, and just MAJOR LEAGUE NICE.. whoever does the hiring fir this hotel, BRAVO AND KUDOS....you have chosen a fabulous staff. This is coming from someone who worked in the WALDORF ASTORIA in NYC for more than 25 years. Everyone I met was a keeper. After 2 weeks, they felt like family. I MUST also mention the made-to-order breakfasts. Evelin served me most days, and she was beyond attentive. This Marriott is a franchise, and thus has made the decision to provide made-to-order breakfasts instead of the usual self serve buffet. A VERY GOOD CHOICE...breakfast is ordered at the counter, then served to you at your table in a lovely little breakfast area on the 2nd floor. I have a particularly challenging diet..low fat, no sugar, my OWN keto friendly bread, etc....they accommodated me without question, but with a smile. Love this hotel...also LOVE the reasonable prices (for San Francisco) and location (a block away from the main drag at Fisherman's Wharf. The ONLY thing I didn't love was the all day, late into the night Speaker AMPLIFIED ANNOUNCEMENTS from the "In-And-OUT" burger joint around the corner. But, not an issue, as the minute I mentioned it to Josephine, she moved us to a quieter room on the 4th floor, but on the other side. Thank you to the incredible staff at The Fisherman's Wharf Marriott Courtyard hotel...you will see us again!Show More
