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Crisol Vía Castellana

Paseo de la Castellana, 220, Madrid

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Good

111 reviews

7.5/10

Luxurious Accommodation
Experience modern and spacious rooms at Crisol Vía Castellana, each equipped with satellite TV, free Wi-Fi, minibar, and safety deposit box for your comfort and convenience.
Prime Location
Located in Madrid’s bustling business district, our hotel is a short walk from the Santiago Bernabéu Stadium and Chamartín Railway Station, offering easy access to the city center and beyond.
Convenient Accessibility
With Barajas Airport just a 15-minute drive away, your travel worries are minimized, allowing you to focus on enjoying your stay at Crisol Vía Castellana.
Book now and indulge in a seamless blend of comfort and convenience at Crisol Vía Castellana.

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Popular Amenities

Air conditioning

Luggage storage

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Jun 2nd – 3rd 2026

1 Room, 2 Travellers

7.5

111 reviews

Scenic43120627106

Couples · December 2024

2/10

Terrible hotel experience, and serious problems with security. Not only was the hotel room sub-par, we had all our luggage and expensive laptop computer STOLEN from us IN FRONT OF THE RECEPTIONISTS. T...Terrible hotel experience, and serious problems with security. Not only was the hotel room sub-par, we had all our luggage and expensive laptop computer STOLEN from us IN FRONT OF THE RECEPTIONISTS. The shady porter guy at the door claimed not to have seen anything. Yeah, rght… Do not stay here. Major security concerns, and they will claim not to have seen anything. We placed a police report at the closest police station, and will follow up by taking legal action as well. Again, so not stay at this hotel. You have been warned.Show More

duncancZ8230UI

Business · September 2024

2/10

To say this was a shock to the system is an understatement. This is supposed to be a 4 star hotel, however... and this si not me being a princess, as i have stayed in many places over the years... so ...To say this was a shock to the system is an understatement. This is supposed to be a 4 star hotel, however... and this si not me being a princess, as i have stayed in many places over the years... so just a few (and my colleague also said the same) - rooms were musty and smelt - not in a good fresh way - no bottled water in the rooms - shower ran from arctic freezing to sun inferno if you ever so slightly touched the lever - rooms were basic - bed was plastic and uncomfortable - CC was awful and noisy .. the list could go on.. however thus not a 4 star hotel.. even The Hotel itself seems to be shouting into Madrid that it should be a 2 star only... (see pic)Show More

A6139NWbarrys

Friends Getaway · November 2024

2/10

I can't remember when I have stayed in such a horrible place. I almost tripped and hurt myself getting out of the bath because only one side of a support bar/soap dish was attached to the tile. Hear...I can't remember when I have stayed in such a horrible place. I almost tripped and hurt myself getting out of the bath because only one side of a support bar/soap dish was attached to the tile. Heard every sound from the surrounding rooms even though the guests there were not really noisy. My heating work but there was no heat in the rooms of my friends who were travelling with me. Breakfast was fine. Staff were friendly and welcoming. Supper was one of the worst meals I have had in any hotel anywhere.Show More

teatowel3

Couples · September 2024

10/10

We were only staying for one night arriving after 23.30. The room was very comfortable with nice toiletries and the breakfast had a varied selection. What makes this hotel stand out is how they helped...We were only staying for one night arriving after 23.30. The room was very comfortable with nice toiletries and the breakfast had a varied selection. What makes this hotel stand out is how they helped with 2 items I left in the wardrobe. They answered my enquiry very quickly and advised me to arrange a courier collection. This I did in a hurry not realising that the next accommodation did not have a facility for the package to be delivered. I had to rearrange the delivery for another hotel. This required this helpful reception to package the items, affix the label I e -mailed them and hand it to the courier. They went above and beyond with all the confusion and provided an excellent service. Many thanks to this hotel. It may have been only a one night stay but they treated me with great courtesy.Show More

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Amenities

General

Air conditioning

Non-smoking throughout

Front Desk Services

Luggage storage

Tour desk

Concierge service

Cashless payment available

Front desk (limited hours)

Housekeeping on request

Accessibility

Lift / Elevator

Facilities for disabled guests

Wheelchair accessible

Emergency cord in bathroom

Internet

Free wired internet

Internet access

Transport & Parking

Self parking (surcharge)

Covered parking

Garage

Games, Entertainment & Media

Television in common areas

Cleaning Services

Guests can opt-out any cleaning services during stay

Business & Work

Fax/photocopying

Invoice provided

Reception hall

Family Friendly

Family rooms

Safety & Security

Safety deposit box

Staff adhere to local safety protocols

Fire extinguishers

First aid kit available

Smoke alarms

Security alarm

Key card access

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House rules

Check-in

N/A

Check-out

12:00 PM

Cancellation policy

Cancellation and prepayment policies vary according to accommodation type. Please check what conditions may apply to each option when making your selection.

FAQ

Crisol Vía Castellana doesn't provide a hotel-wide check in time, and you're expected to check out by 12:00 PM.

Crisol Vía Castellana's cancellation policy depends on the room type and the dates it’s booked around. Make sure to select your preferred cancellation policy when selecting your rooms.

No. This hotel does not provide breakfast with its rooms.

Yes. This hotel provides free wifi connectivity along with your rooms.

Yes, parking is available at this hotel. Charges may apply depending on the room type or parking option. Please check parking availability and pricing during room selection.

No, pets may not be allowed at this hotel. Contact the hotel for more details.

Yes, children can stay at this hotel. Family-friendly rooms and amenities may be available. Some extra charges may apply depending on room configuration and the age of the children.

Happy Travels!

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7.5

111 reviews

Scenic43120627106

Couples · December 2024

2/10

duncancZ8230UI

Business · September 2024

2/10

A6139NWbarrys

Friends Getaway · November 2024

2/10

teatowel3

Couples · September 2024

Crisol Vía Castellana

Good

111 reviews

Show More

Popular Amenities

Choose rooms

Jun 2nd – 3rd 2026

1 Room, 2 Travellers

111 reviews

Scenic43120627106

2.css-xp6yv9{margin:0;font-size:14px;font-weight:400;line-height:140%;font-family:Futura;color:#453C37;font-size:10px;font-weight:350;color:#7C7068;margin-left:4px;}/10

duncancZ8230UI

2/10

A6139NWbarrys

2/10

teatowel3

10/10

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Amenities

General

Front Desk Services

Accessibility

Internet

Transport & Parking

Games, Entertainment & Media

Cleaning Services

Business & Work

Family Friendly

Safety & Security

Show More

House rules

FAQ

111 reviews

Scenic43120627106

2.css-xp6yv9{margin:0;font-size:14px;font-weight:400;line-height:140%;font-family:Futura;color:#453C37;font-size:10px;font-weight:350;color:#7C7068;margin-left:4px;}/10

duncancZ8230UI

2/10

A6139NWbarrys

2/10

teatowel3

10/10

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