5-Star hotel

Crystalbrook Bailey

163 Abbott Street, CairnsSee map

Good

4859 reviews

8.8/10

Stay highlights

Gateway to the great barrier reef

Nestled in Cairns, Crystalbrook Bailey offers easy access to the World Heritage-listed Great Barrier Reef, as well as vibrant local markets and stunning waterfront views.

Sustainable luxury experience

Enjoy a unique blend of eco-friendly practices and modern elegance, with attentive service that caters to your every need, ensuring an unforgettable stay.

Rooftop pool oasis

Relax in the stunning rooftop pool, complete with panoramic views of Cairns, perfect for unwinding after a day of exploration.

Popular amenities

WiFi available

Free WiFi

Parking

Non-smoking rooms

Air conditioning

Fitness center

Swimming pool

24-hour front desk

Restaurant

Room service

Family rooms

Lift / Elevator

Luggage storage

Express check-in/check-out

Bar

Fax/photocopying

Tour desk

Soundproof rooms

Choose your room

Aug 17th – 18th 2026

1 Room, 2 Travellers

8.8

4859 reviews

Cleanliness

8.2

Services

9.2

Comfort

8.2

Amenities

8.7

Value

8.7

Location

9.7

Food

8.7

Y8522EAleec

Couples · November 2025

8/10

Hotel was clean, staff was friendly, nice and helpful. Breakfast wasn't anything out of the ordinary food that hotels typically provide, unlike some of the other hotels on our trip in Australia - whic...Hotel was clean, staff was friendly, nice and helpful. Breakfast wasn't anything out of the ordinary food that hotels typically provide, unlike some of the other hotels on our trip in Australia - which provided Asian dishes such as Shrimp and Pork dumplings, congee, Miso soup, etc. Unusual in that you couldn't just get your coffee from a ready-made pot, but had to wait for someone to make a cup for you. We had dinner also at the hotel. I had the Barramundi fish, too salty a crispy skin, tomatoes seem to have tough skins. The dining room is unusually noisy and it was difficult to hear the person next to you talk, as the acoustics are terrible. There is no electrical outlet near either of the 2 beds - very inconvenient in needing a much longer extension cord across the room. Also, when using the electrical power convertor, if you aren't careful, pushing the plug in can turn off the power due to the placement of the On/Off plug - very poor design.Show More

chris

Family With Children · November 2025

7/10

Location. Level 3 nice. Nice entrance Eventually I was given a Champaign bottle for my birthday.Location. Level 3 nice. Nice entrance Eventually I was given a Champaign bottle for my birthday.

lindakP7320BI

Friends Getaway · November 2025

6/10

Did the designer of this hotel ever stay here? The light switches are so fancy they are not easy to use. So two of us share a room. One goes to bed. You have to turn all the lights off, then turn back...Did the designer of this hotel ever stay here? The light switches are so fancy they are not easy to use. So two of us share a room. One goes to bed. You have to turn all the lights off, then turn back on the bed light. The lights are blue buttons, at the head of your bed, shining in your face. Had to hang a towel over the lamp to cover the blue light buttons. No coffee, just espresso. Closet door must be closed just so to get the lights out. No electric plug in the bathroom. Cardboard hangers, so you can’t hang wet clothes on them. It’s like the designer was trying to show off his pretentious aspirations rather than thinking of the comfort of the guests. On the good side, the curtains really darken the room. The tea is excellent.Show More

Desiree

Extended Group · November 2025

9/10

Everything was lovely. Very close to the shopping centre in cairns. We walked two blocks. Also you could walk to the waterfront which has numerous restaurants to eat and small ones if you didn’t li...Everything was lovely. Very close to the shopping centre in cairns. We walked two blocks. Also you could walk to the waterfront which has numerous restaurants to eat and small ones if you didn’t like big restaurants. Walked two blocks to collect our Hire Car from SIXT. Very pleased with that service as well. Hotel 10 minutes from Airport. Breakfast was great as well, juices, cereals, fruit, Hot servings of bacon, eggs, waffles, etc. very plentiful. We were on the 10th floor. Suite has everything you need. Coffee, tea etc to make your own. Shower was brilliant, we had a square one that come from the ceiling. It was gorgeous, plus you could push a button and have a hand held as well. Very quiet.Show More

Amenities

General

Non-smoking rooms

Air conditioning

Soundproof rooms

Non-smoking throughout

Allergy-free room

Outdoor furniture

Front Desk Services

24-hour front desk

Luggage storage

Express check-in/check-out

Tour desk

Private check-in/check-out

Concierge service

Cashless payment available

Contactless check-in/check-out

Accessibility

Lift / Elevator

Facilities for disabled guests

Accessible parking

Wheelchair accessible

Toilet with grab rails

Internet

WiFi available

Free WiFi

Transport & Parking

Parking

Private parking

Pet-Friendly

Pet bowls

hygiene

Laundry washed per local authority guidelines

Guest rooms disinfected between stays

Cleaning standards that are effective against Coronavirus

Physical distancing rules followed

Hand sanitizer in guest room and key areas

Sanitized tableware & silverware

Shared stationery like menus, pens are removed

Property cleaned by professional cleaning companies

Physical distancing in dining areas

Process in place to check health of guests

Fitness & Gym

Fitness facilities

Fitness center

Pool Facilities

Swimming pool

Outdoor pool

Pool with view

Fence around pool

Restaurant & Bars

Restaurant

Room service

Bar

Special diet menus - on request

Wine/champagne

Food delivered to guest room

Mobile app for room service

Cleaning Services

Ironing service

Dry cleaning

Daily housekeeping

Guests can opt-out any cleaning services during stay

Business & Work

Fax/photocopying

Meeting/banquet facilities

Invoice provided

Family Friendly

Family rooms

Babysitting/child services

Kid meals

Safety & Security

Staff adhere to local safety protocols

Fire extinguishers

First aid kit available

Smoke alarms

Key access

CCTV outside property

CCTV in common areas

24-hour security

Key card access

FAQs

Check-in starts at 02:00 PM, while you're expected to check out by 11:00 AM.

Crystalbrook Bailey's cancellation policy depends on the room type and the dates it’s booked around. Make sure to select your preferred cancellation policy when selecting your rooms.

Yes, breakfast is included with some of the rooms. However, some rooms include breakfast with an extra charge. Make sure to select your preferred meal option when selecting your room. Subject to availability.

Yes. This hotel provides free wifi connectivity along with your rooms.

Yes, parking is available at this hotel. Charges may apply depending on the room type or parking option. Please check parking availability and pricing during room selection.

Need more than 8 rooms?

Property description

Luxurious Accommodations with City Views and Free WiFi
Indulge in the opulence of Crystalbrook Bailey where every room offers stunning city views and complimentary WiFi. Relax in style with a flat-screen TV, private bathroom, and 24-hour room service at your fingertips.
Dining, Fitness & Relaxation
Savor exquisite meals at the on-site restaurant, unwind by the outdoor swimming pool, or stay active at the fitness centre. End your day with a refreshing drink at the hotel bar.
Convenient Location & Nearby Attractions
Located in Cairns, our 5-star hotel is near the Cairns Convention Centre, The Center of Contemporary Arts, and Cairns Regional Gallery. With Cairns Airport just 7 km away, your luxurious retreat is closer than you think.
To experience unmatched luxury and convenience, book your stay at Crystalbrook Bailey today!

Show more

Fine print

The credit card used to make the reservation must be presented on arrival for validation or an alternative card and payment will be requested.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. A deposit may be required at the property.

Show more

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Try Pilot

8.8

4859 reviews

Cleanliness

8.2

Services

9.2

Comfort

8.2

Amenities

8.7

Value

8.7

Location

9.7

Food

8.7

Y8522EAleec

Couples · November 2025

8/10

chris

Family With Children · November 2025

7/10

Location. Level 3 nice. Nice entrance Eventually I was given a Champaign bottle for my birthday.Location. Level 3 nice. Nice entrance Eventually I was given a Champaign bottle for my birthday.

lindakP7320BI

Friends Getaway · November 2025

6/10

Desiree

Extended Group · November 2025

9/10

Amenities

General

Non-smoking rooms

Air conditioning

Soundproof rooms

Non-smoking throughout

Allergy-free room

Outdoor furniture

Front Desk Services

24-hour front desk

Luggage storage

Express check-in/check-out

Tour desk

Private check-in/check-out

Concierge service

Cashless payment available

Contactless check-in/check-out

Accessibility

Lift / Elevator

Facilities for disabled guests

Accessible parking

Wheelchair accessible

Toilet with grab rails

Internet

WiFi available

Free WiFi

Transport & Parking

Parking

Private parking

Pet-Friendly

Pet bowls

hygiene

Laundry washed per local authority guidelines

Guest rooms disinfected between stays

Cleaning standards that are effective against Coronavirus

Physical distancing rules followed

Hand sanitizer in guest room and key areas

Sanitized tableware & silverware

Shared stationery like menus, pens are removed

Property cleaned by professional cleaning companies

Physical distancing in dining areas

Process in place to check health of guests

Fitness & Gym

Fitness facilities

Fitness center

Pool Facilities

Swimming pool

Outdoor pool

Pool with view

Fence around pool

Restaurant & Bars

Restaurant

Room service

Bar

Special diet menus - on request

Wine/champagne

Food delivered to guest room

Mobile app for room service

Cleaning Services

Ironing service

Dry cleaning

Daily housekeeping

Guests can opt-out any cleaning services during stay

Business & Work

Fax/photocopying

Meeting/banquet facilities

Invoice provided

Family Friendly

Family rooms

Babysitting/child services

Kid meals

Safety & Security

Staff adhere to local safety protocols

Fire extinguishers

First aid kit available

Smoke alarms

Key access

CCTV outside property

CCTV in common areas

24-hour security

Key card access

Crystalbrook Bailey

Good

4859 reviews

Aug 17th – 18th 2026

1 Room, 2 Travellers

4859 reviews

Cleanliness

8.2

Services

9.2

Comfort

8.2

Amenities

8.7

Value

8.7

Location

9.7

Food

8.7

Y8522EAleec

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chris

7/10

lindakP7320BI

6/10

Desiree

9/10

Amenities

FAQs

Property description

Show more

Fine print

Show more

4859 reviews

Cleanliness

8.2

Services

9.2

Comfort

8.2

Amenities

8.7

Value

8.7

Location

9.7

Food

8.7

Y8522EAleec

8.css-xp6yv9{margin:0;font-size:14px;font-weight:400;line-height:140%;font-family:Futura;color:#453C37;font-size:10px;font-weight:350;color:#7C7068;margin-left:4px;}/10

chris

7/10

lindakP7320BI

6/10

Desiree

9/10

Amenities

FAQs

Fine print

Show more

8/10

8/10