DoubleTree by Hilton Hotel London - Tower of London
7 Pepys Street, London
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Good
11236 reviews
7.6
Luxurious Accommodations
Experience the breathtaking views of London’s skyline from our soundproofed and air-conditioned rooms. Indulge in luxury with floor-to-ceiling windows, flat-screen TVs, and designer toiletries in every room. Upgrade to an executive room or suite for a larger TV and additional amenities.
Savage Garden Rooftop Bar
Unwind at our rooftop bar, Savage Garden, and enjoy panoramic views of the city while sipping on handcrafted cocktails. Whether it's a relaxing evening drink or a special celebration, our rooftop bar offers a unique and vibrant atmosphere that will elevate your stay.
Convenient Location and Event Spaces
Located just minutes away from iconic landmarks like the Tower of London and Tower Bridge, our hotel is also close to transportation hubs for easy access to the city. With 8 versatile event spaces, we are the perfect venue for your special occasions. Book now for an unforgettable experience at DoubleTree by Hilton Hotel London!
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Popular Amenities
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1 Room, 2 Travellers
Guest Reviews
Overall
7.6(11236)6/10 Great for a short business stay or London weekend
The good stuff first. DT is in a top location. Close to London Bridge, The Tower of London, Tower Hill Tube Station moments away (and with a very cool section of the original Roman wall around London next to it), St Catharines dock close, Fenchurch St station around the corner. Such a great spot. And surrounded by epic London architecture. Genuinely awesome. The staff were uniformly helpful and pleasant - (special shoutout to Osainatu in the restaurant who was super helpful). The restaurant connected to the hotel (Naked Kitchen) served genuinely top notch food. The staff were excellent. Highly recommended.
Downsides - I was there for 5 nights and didn’t feel like the room was setup for much more than a night or two - no space to unpack suitcase and get comfortable, the wardrobe was small and amenities were spartan. The bathroom was cosy at best - the shower especially so. The room felt utilitarian and tired. The carpet had wear patches in places and paint/decor was not in great nick. Appreciated that my room didn’t have noisy neighbors at any time but that was because probably because it was in a corner area that was a long hike to the elevators.
Breakfasts were reasonably varied with plenty of fruit options if you didn’t like the very average cooked offerings. The breakfast process felt like a conveyor belt with morning queues to get in (which tbf did move pretty quick). The breakfast team did a great job and were very pleasant.
Overall it was a comfortable enough stay but it feels more like a hotel set up for business travelers there for a night or two, or for a London weekend away than for a longer term stay.
Worth making the point that I’d just come from a genuinely excellent Singaporean hotel so the difference was stark.
vince608Mar 23, 2025
8/10 Great start and lovely breakfast here
Stayed here for a weekend whilst visiting London for my birthday and we really enjoyed our stay. The rooms were very clean and the bathroom was immaculate. The bed was very comfy as well so we slept brilliantly. The chosen extra amenities such as the tea and biscuits were really nice and good quality. I actually really liked the brand of shower gel that they provided in the shower which I thought smelled really nice.
The staff were overall very friendly and helpful, especially when our shower wasn’t working. The maintenance team promptly came to try and fix it for us but I’m surprised that something like this was overlooked in the first place.
Breakfast was really delicious. The buffet had so much continental stuff to choose from as well as a wide selection of cooked breakfast choices. I really enjoyed the fact that they provide little jars of tiptree jam which is one of my favourite jam brands.
Checking in and out was quite simple. The checking out process in particular was really quick as there is a return box you can place your keycards into which made the process really quick.
Overall we had a really good stay here and we really enjoyed the surrounding area of the hotel. It’s conveniently located next to tower bridge and you can see the gherkin from the windows. We would recommend a visit here if you’re staying in London for a weekend, however, do make sure your shower is working the night before otherwise you’ll be running late waiting for maintenance to fix it in the morning.
rabbittoesMar 22, 2025
4/10 Location great but hotel did not meet expectations
It’s situation and the bars
HeatherMar 25, 2025
8/10 Double Tree by Hilton Hotel London is located in a fantastic location, with extremely kind, helpful and friendly service
We experienced great service from the moment we arrived at the Double Tree by Hilton Hotel London.
The location of the hotel is fantastic.
The rooms could do with an update and USB ports for phone charging.
My parents had noise from construction or the elevator during their stay but liked their accessible room. My husband and I experienced noise that was easy to hear anytime someone walked by your room talking, or shouting on one occasion, however noise from outside the building or between rooms was next to nothing.
I would stay at this hotel again, and recommend this hotel, as the staff were fantastic and the concierge was extremely helpful during our stay.
KarenApr 14, 2025
3/10 No no no
Not sure. Pretty much nothing.
LizaMar 22, 2025
8/10 Excellent location and facilities. Would definitely recommend.
Location was fantastic. Staff were very helpful.
Facilities were excellent.
Offered us a free early check in when we arrived early to drop our luggage off.
Free cookies on arrival too which was a kind touch.
TammyApr 17, 2025
10/10 I nice two day trip combining business and leasure. The facilities where excellent combined with a really good location
Friendly staff, room was an impressive size for London and Andrea on reception was brilliant and hot cookies at reception in the evening was a very nice touch.
JonathanMar 30, 2025
5/10 It was ok but not that good as we were unable to sleep properly due to noise
The location is excellent, nice bar and the Natural Kitchen is a good restaurant.
KarenApr 2, 2025
8/10 Great Breakfast Experience
Ossainatu, Sharrif, and Sangare provided an exceptional breakfast experience. They were warm, attentive, and made sure we had everything we needed. The food was fresh, delicious, and well-presented. Their service truly stood out, making our stay even more enjoyable. Highly recommend!
W4363SKvictoreMar 17, 2025
10/10 Fantastic
I had a fantastic experience at this hotel! The restaurant was truly outstanding, offering delicious meals with a great variety of options.
Every dish was well-prepared and flavorful, making dining a real highlight of my stay.
Osainatu, Sharrif, Sangare, and Irene attended to us really well.
dirisua2025Mar 17, 2025
6/10 Lovely stay - except for the parking!
The staff are great, room was spacious and clean, bed really comfy, food was good with good service by waitresses.
KeithApr 7, 2025
7/10 It was pleasant overall.
The staff were nice and efficient.
PatriciaMar 22, 2025
8/10 Prime location for those wanting to stay near the Tower of London.
Wonderful location. We also enjoyed the rooftop bar. The room decor needs updating, but we knew what they looked like when we booked. All in all a good value, considering how expensive it is to stay in central London.
KristaApr 11, 2025
9/10 Great location for a short break
Beautiful hotel with great location near Tower of London. Tube station 5 minutes away. Room was big enough for two persons, clean and very quiet. Good breakfast. We used air conditioner only during day time, because it was little bit noisy.
NinaApr 15, 2025
10/10 Nice experience
Nice attendance from Osainatu, Sangare, and Sharrif.
It's good to be here.
The treatment is awesome, would love to be here again.
The food taste nice and worthwhile. Kudos to the team for the aesthetic setup and serenity. Makes me feel like home.
hammedo2025Mar 17, 2025
6/10 Average. But the room was nice.
Receiption staff can improve. Needed an extra room and the lady at the reception told me to do it on the website or on booking.com! Terrible attitude!
VelmahApr 22, 2025
7/10 Superb location, excellent comfort, delicious breakfast & friendly staff
Very friendly staff, comfortable mattresses, good breakfast, excellent location
AsbjorgMar 29, 2025
8/10 Great location, comfortable and clean room. Friendly staff.
Good-sized room, great location, helpful staff, good value for money especially at a weekend. Great location and very good lobby bar.
PamelaApr 7, 2025
8/10 Very good
The location was Excellent for where we wanted to be and very close to Liverpool st station.
JohnMar 26, 2025
10/10 Exceptional
The welcoming was excellent, and the check-in process was very fast. The rooftop open bar gives a nice view of tower bridge and London tower and can take super pics with these in the background.
ThenayancheryMar 24, 2025
6/10 Pleasant
Kindly upgraded to a recently renovated room but turns out the building work hasn’t been completed properly in the bathroom. TV was also broken. Good location but overall experience not great.
JamesMar 30, 2025
9/10 Superb
Staff are very friendly and welcoming. Breakfast ist also good, very busy at some time. Location is next to tower bridge tube station. Room is spacious and confortable
HannaMar 20, 2025
8/10 Very good
We really enjoyed our stay, nice clean hotel and the staff were really dreidnly. Great location too
Parking was expensive unless you are going on a weekend where street parking is free
SimeonMar 27, 2025
10/10 Lovely employees and atmosphere, room outdated and not as nice as the rest of the hotel
Staff were lovely, lobby and roof bar were amazing, room decor was out dated and the room looked tired
BenceMar 29, 2025
9/10 Stayed 2 times now I like it there
Stayed there before love the location staff are very friendly
GayleApr 21, 2025
6/10 Pleasant
Great location.
Natural Kitchen restaurant is great.
ThysMar 20, 2025
10/10 Excellent
I always stay here for my business trips in London. Clean and convenient, few minutes walk to Tube station and lot of good bars and restaurants nearby.
MeiMar 31, 2025
4/10 The stay wasent the best especially for the price paid.
The location
RabyApr 20, 2025
10/10 Exceptional
The receptionist Sheina made us visitors of the day, so we got to use the executive suite and complimentary breakfast 😀
SaraApr 13, 2025
10/10 Lovely room, very practically organised and handy for a pair of women with lots of things!
Fabulous hotel in a perfect location
JodyApr 3, 2025
8/10 Excellent hotel close to tube, perfect location for all major attractions.
Check was smooth and staff were lovely.
KylieApr 11, 2025
10/10 Lovely time.
The property was very clean and the staff were very kind and helpful. Our entire stay was amazing.
StephanieApr 23, 2025
10/10 Great!
So convenient and close to Tower of London, Sky Garden, The Thames boat cruises and Tower Hill station.
TheresaApr 18, 2025
8/10 Friendly helpful staff
The reception staff were brilliant, friendly and enthusiastic
SarahApr 17, 2025
8/10 Lovely weekend, will be back
Lovely clean and comfortable stay, drinks at the hotel bar were very expensive
LouiseApr 14, 2025
9/10 Great hotel close to the tower
Clean, tidy, comfortable. Nice staff, deffenetly would recommend it
LajosMar 30, 2025
7/10 On the whole very good.
The black cabs parked outside swindled me out of a lot of money.
AnnMar 28, 2025
9/10 I am satisfied with my stay.
Room was good. Staff were friendly and helpful
AnyanwuApr 9, 2025
7/10 Good
VictoriaApr 22, 2025
10/10 Exceptional
EsmaApr 23, 2025
10/10 Excellent
Very clean and central location
TheresaApr 19, 2025
5/10 Over priced with rude staff
Cheap
MichaelMar 23, 2025
8/10 Good
All good
AndrewApr 19, 2025
8/10 Great stay and great breakfast
KeeleyMar 22, 2025
8/10 Very good
Great location.
KellyApr 10, 2025
10/10 Exceptional
Good for tube
RobertApr 9, 2025
8/10 Very good
Great selection
JillianApr 8, 2025
10/10 Exceptional
The location
GrahamApr 20, 2025
10/10 Exceptional
Everything.
RobertApr 11, 2025
8/10 Very good
Location
GavinApr 21, 2025
10/10 Exceptional
MariaApr 22, 2025
10/10 Exceptional
AlisonApr 20, 2025
10/10 Exceptional
JustinApr 15, 2025
10/10 Exceptional
LiamApr 13, 2025
10/10 Exceptional
GrahamApr 12, 2025
10/10 Exceptional
KatieApr 6, 2025
10/10 Exceptional
RonanApr 6, 2025
10/10 Exceptional
TraceyApr 5, 2025
10/10 Exceptional
GuillaumeApr 3, 2025
10/10 Exceptional
HadleyApr 3, 2025
10/10 Exceptional
TerenceApr 2, 2025
10/10 Exceptional
EsmeMar 30, 2025
10/10 Exceptional
GaynorMar 28, 2025
10/10 Exceptional
MihaiMar 27, 2025
10/10 Exceptional
EmmaMar 26, 2025
10/10 Exceptional
DartfordodetaMar 23, 2025
10/10 Exceptional
MaddyMar 22, 2025
10/10 Exceptional
KarlMar 20, 2025
10/10 Exceptional
ClaireMar 20, 2025
8/10 Very good
JacquelineApr 22, 2025
8/10 Very good
FrançoisApr 19, 2025
8/10 Very good
PriyaApr 13, 2025
8/10 Very good
DionysiosApr 9, 2025
8/10 Very good
CiaraApr 6, 2025
8/10 Very good
MichaelApr 2, 2025
8/10 Very good
NunoApr 1, 2025
8/10 Very good
MarkMar 23, 2025
5/10 Passable
LoganApr 22, 2025
6/10 Pleasant
AmorApr 20, 2025
5/10 Passable
JimmyApr 19, 2025
9/10 Superb
LukeApr 22, 2025
9/10 Superb
PatrickApr 21, 2025
9/10 Superb
Alseth-alvaradoApr 16, 2025
9/10 Superb
RachaApr 10, 2025
9/10 Superb
ElaineApr 7, 2025
9/10 Superb
FionaApr 7, 2025
9/10 Superb
TerenceApr 2, 2025
9/10 Superb
TerenceApr 2, 2025
9/10 Superb
AustenMar 31, 2025
9/10 Superb
PatrickMar 31, 2025
9/10 Superb
HannahMar 31, 2025
9/10 Superb
NickMar 24, 2025
9/10 Superb
StevenMar 24, 2025
7/10 Good
RhodaApr 22, 2025
7/10 Good
LucyApr 17, 2025
7/10 Good
JoshApr 17, 2025
7/10 Good
BradleyApr 11, 2025
7/10 Good
AusraMar 29, 2025
1/10 Bad
ChewyiengApr 18, 2025
1/10 Bad
MacieApr 10, 2025
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All Amenities
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
Soundproof rooms
Facilities for disabled guests
Non-smoking throughout
Concierge service
Wheelchair accessible
Lower bathroom sink
Emergency cord in bathroom
Fruits
Pet bowls
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Cashless payment available
Fire extinguishers
First aid kit available
Sanitized tableware & silverware
Contactless check-in/check-out
Invoice provided
Guests can opt-out any cleaning services during stay
Smoke alarms
Shared stationery like menus, pens are removed
Food delivered to guest room
CCTV outside property
Access to health care professionals
24-hour security
Key card access
ATM/banking
Television in common areas
Front desk (limited hours)
Express check-in
Free wired internet
Fitness facilities (surcharge)
Internet access
Wine release events
Reception hall
Covered parking
Secured parking
Garage
Vegetarian menu options available
Bulk dispenser for toiletries
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House rules
Check-in
03:00 PM
Check-out
11:00 AM
Cancellation policy
Cancellation and prepayment policies vary according to accommodation type. Please check what conditions may apply to each option when making your selection.