2-Star hotel

Emerald Hotel & Suites

Sunridge Blvd North East, 2750, Calgary, Alberta, T1Y 3C2, CalgarySee map

Average

425 reviews

6/10

Stay highlights

Gateway to Calgary

Nestled in the heart of Calgary, Emerald Hotel & Suites offers easy access to top attractions like the Calgary Tower and the vibrant Stephen Avenue.

Unforgettable experiences

Indulge in exceptional service with personalized touches, including complimentary breakfast and a welcoming atmosphere that makes every guest feel at home.

Comfortable amenities

Enjoy spacious suites equipped with kitchenettes, a fitness center, and a heated indoor pool, providing the perfect retreat after a day of exploration.

Popular amenities

Free WiFi

24-hour front desk

Luggage storage

Wheelchair accessible

No single-use plastic straws

No single-use plastic stirrers

No single-use plastic water bottles

No single-use plastic soda bottles

Elevator

Golfing nearby

Safe-deposit box at front desk

Multilingual staff

Smoke-free property

Wheelchair accessible parking

RV, bus, truck parking

Free self parking

Free RV, bus, truck parking

Internet access

Choose your room

Jul 29th – 30th 2026

1 Room, 2 Travellers

425 reviews

Ashley Kaye

Partner · August 2025

2/10

Coming into the lobby, it did not look like it is shown in the picture. It does not look modernized at all. I booked a standard double room for a night Checked in and got our room card, we were surpri...Coming into the lobby, it did not look like it is shown in the picture. It does not look modernized at all. I booked a standard double room for a night Checked in and got our room card, we were surprised we went into a room with 2 double beds, brushed it off and checked the beds. We found crumbs and hair on the bed! For the washroom, we were so disappointed with the lighting. They only have mirror lighting which made the whole washroom so dim. Took pictures and went back to the lobby to complain regarding the disappointment. We made the lobby aware that we booked for 1 double bed room and not the 2 double beds. Clerk apparently “upgraded” our room without us knowing initially. We did not asked for an upgrade. We booked 1 standard double bed room for a reason and does not want 2 beds which we won’t be able to use. At 2am, we heard noises in the hallway. Rooms are not soundproof. Elevator wise, very dirty. Looked like it has not been cleaned for daily basis. I would not recommend this place. The rooms on the pictures does not looked anything in real life at all. Show More

Cheryl

Partner · August 2025

2/10

Our stay was absolutely awful at this hotel we paid $180 for a double bed room that had a mattress in that must be at least 20 years old on a metal frame holding it and the springs could be felt throu...Our stay was absolutely awful at this hotel we paid $180 for a double bed room that had a mattress in that must be at least 20 years old on a metal frame holding it and the springs could be felt through the mattress . There also was no hot water both times I tried to have a shower . And wifi didn’t even work . I phoned front desk and asked them to move us to a different room w a better bed etc . They showed us one and it was the exact same as ours terrible . Upon leaving I stopped at the front and asked to speak to management he said he wasn’t in until 9 am . I called at 9:20 when I got home and they said he was busy and to leave a message . Total disregard for customer service and satisfaction or comfort . 3 basic things . A comfortable bed . Hot water and wifi . Pretty simple standards and we got zero . I then did a Google review and the owner said he wanted to talk to me . So I phone the hotel at 5:20 pm today and no management once again . I want our money back or sone sort of compensation . This place was not worth the $180 we paid . Highly disappointed Show More

Natnael

August 2025

2/10

I am beyond frustrated with my stay at this hotel. The room we were given looked extremely old and run-down. The furniture, the bed, the overall condition—everything felt outdated and poorly maintaine...I am beyond frustrated with my stay at this hotel. The room we were given looked extremely old and run-down. The furniture, the bed, the overall condition—everything felt outdated and poorly maintained. The bed itself was small and uncomfortable, nothing close to what you’d expect for the amount we paid. We paid $267,000,000 for just two nights, and honestly, the room wasn’t worth even $50 a night. That price is outrageous for what we received. To make matters worse, the housekeeping service was a complete joke. We specifically asked for our room to be cleaned while we were out. After a long day, we came back around 11 p.m. expecting at least fresh towels and clean sheets, but NOTHING had been done. No towels changed, no sheets changed, not even the trash was taken out. The room was exactly the same as when we left it in the morning. This level of neglect is unacceptable. We were exhausted and extremely upset to walk back into a dirty, unkept room after paying so much money. The whole experience felt like a complete rip-off.Show More

Gregory

August 2025

2/10

Man this place was shady. Drug addicts, human trafficking, unhoused individuals seem to get referred here because they can use pre-paid credit cards to rent rooms. Sad really, but still a horrible sta...Man this place was shady. Drug addicts, human trafficking, unhoused individuals seem to get referred here because they can use pre-paid credit cards to rent rooms. Sad really, but still a horrible stay. Dirty lamps, towels, carpets. Had to ask for clean pillows. Wifi barely worked at all. No “do not disturb” signs so housekeeping will just randomly knock on your door or start entering your room. Entire property smells like Indian food from the attached restaurant (which seems to host a party every night). There’s a spot in the middle of the parking lot with two benches and a giant ashtray, so coming and going you become privy to the business of whatever drug dealers, prostitutes, and addicts are congregating there. Awful. After two nights I just left with a day left on my room. Just couldn’t do it, didn’t even care I was out the money. I checked into The Marriot. This place is the ultimate CATFISH online as well. You think you’re meeting a seven, then show up and immediately realize it’s a two.Show More

Amenities

General

Smoke-free property

Front Desk Services

24-hour front desk

Luggage storage

Multilingual staff

Housekeeping on request

Accessibility

Wheelchair accessible

Elevator

Wheelchair accessible parking

Wheelchair-accessible van parking

Wheelchair-accessible spa

Wheelchair-accessible pool

Handrails in stairways

Well-lit path to entrance

Internet

Free WiFi

Internet access

Transport & Parking

RV, bus, truck parking

Free self parking

Free RV, bus, truck parking

Restaurant & Bars

Organic food

Locally-sourced food on site (80% or more)

Safety & Security

Safe-deposit box at front desk

Golfing

Golfing nearby

Additional Amenities

No single-use plastic straws

No single-use plastic stirrers

No single-use plastic water bottles

No single-use plastic soda bottles

Eco-friendly toiletries

Double-glazing on all windows

Comprehensive food waste policy

No single-use plastic soda bottles

No single-use plastic stirrers

Biodegradable/compostable stirrers

No single-use plastic straws

No single-use plastic water bottles

Reusable cups only

Reusable tableware only

FAQs

Check-in starts at 03:00 PM, while you're expected to check out by 11:00 AM.

Emerald Hotel & Suites's cancellation policy depends on the room type and the dates it’s booked around. Make sure to select your preferred cancellation policy when selecting your rooms.

No. This hotel does not provide breakfast with its rooms.

Yes. This hotel provides free wifi connectivity along with your rooms.

Need more than 8 rooms?