6/10 Definitely not 4 starThe location is great. Good base in Madrid
GeorginaMar 6, 2025
8/10 Very goodThe location is really really nice right in the centre nearby to majority of the attractions. The staff is courteous. Overall the room was big, spacious and well lit. The bathroom was big. The room was clean. The room had air conditioning and was working great. The reception lobby area is big and few days someone played piano which was nice to unwind.
As a 4star property, i would expect the sound insulation to be much better. We could hear all noises (conversations, TV etc.) from the next room and from the street. i even had to complain at the reception one morning when neighbour room had TV on at around 3:30-4am. The exhaust in the bathroom doesn't function which should not be the case for a big property like this.
KushanMar 2, 2025
2/10 You pay for a 4-star hotel, you get a 2-star disaster.The only thing good about Grupotel Mayorazgo was the breakfast.
FedeMar 21, 2025
7/10 GoodThe location was very good, near de Metro station Plaza Espagna and Gran Via. The staff was friendly and the breakfast amazing. From pancakes to jamon and proseco, you can find whatever you want.
RalucaApr 19, 2025
7/10 Nice could be better with attention to details that make guests feel cared for.Lovely hotel updated facilities modern bathroom good location but quiet just off main street. Comfortable bed.
It’s disappointing there are no tea or coffee making facilities either in the room or available for guests I was told abruptly that this is available for a fee at the bar!!
Also no tissues are provided in the room.
Thank you to paulo for explaining the train card system to us.
JacquieApr 11, 2025
1/10 Not worth the moneyThe hotel was clean
AssafApr 20, 2025
8/10 Amazing but need better aound proof door
KristinaMar 7, 2025
10/10 Exceptional hotel just steps away from Madrid’s Gran ViaAn exceptional 4 star hotel just steps away from Madrid’s Gran Via.
The bedroom was spacious, comfortable & spotlessly clean.
This was without doubt the best breakfast spread I have ever seen.
The hotel staff were all very friendly & helpful.
KateApr 15, 2025
10/10 Great stay - would stay again.Friendly staff, so accommodating. Offered to store bags in day of departure and let me have access to the room early as I arrived at 11 from my flight. This was hugely appreciated. Spotlessly clean, good blackout curtains and comfy bed. Powerful shower too!
ElizabethApr 15, 2025
9/10 Terrific European hotelClean property and had all the room amenities we needed. Especially nice to have a small bed available for kids since we are a family traveling together.
EliseMar 19, 2025
10/10 Great location on Gran Via, close to Palace and an easy walk for us from the connecting Metro statioExcellent location and great room.
JillMar 7, 2025
7/10 Not the best choiceClean room
Location
ClaraApr 20, 2025
7/10 Real Madrid 1-2 Arsenal. Watched with my 8 year old son .Very good staff . The location was excellent.
Breakfast was nice
YusufApr 22, 2025
8/10 Good hotelThe room is clean . The location of hotel perfect. Employees of hotel is helpful. Classic hotel actually.
NilayApr 14, 2025
8/10 Nice but expensive with rubbish pillowsLovely hotel and room but pillows are poor for a 4*, had the same in a camping pod in Ciudad Real. High price and didn’t include breakfast.
TanyaApr 14, 2025
2/10 Location was great, 1/2 the staff was amazing. The other half was rude and refusing to help.It was a solid location!
BrianaJan 28, 2025
8/10 Extremely good location and value for moneyVery clean, modern and friendly staff no faults with the hotel
JayMar 26, 2025
5/10 PassableGood location
PierreApr 17, 2025
10/10 I recommend this hotelAmazing accommodation!!! In the central of Madrid.
Everywhere is close … the hotel is 1 min walk from the main road. Amazing place
AnnaMar 15, 2025
8/10 Good value. The hotel is located right next to Gran Via. The room is clean.location, cleanliness
ShaohongMar 17, 2025
10/10 Excellent location and great food.The food was great and the staff was very accommodating and friendly.
CarrieApr 15, 2025
10/10 ExceptionalFront desk must explain. Where is the breakfast and explain if it is buffet or not and where is it
MarjorieApr 7, 2025
7/10 GoodGreat breakfast, location and staff.
DafniApr 11, 2025
8/10 Enjoyable and comfortableValue for money
BridApr 18, 2025
7/10 GoodGood central location
SMar 20, 2025
10/10 ExceptionalAll is perfect location cleanliness and breakfast 😋
AlaMar 13, 2025
10/10 Super recomendadoHotel super aconchegante.
NunoApr 19, 2025
9/10 SuperbThe hotel was very clean and comfortable.
RezaMar 30, 2025
10/10 ExceptionalLocation, rooms comfort.
GabrielaMar 31, 2025
10/10 👍👍👍Everything is good
SteveMar 22, 2025
10/10 Exceptional
YouriApr 21, 2025
10/10 Exceptional
TarkaApr 19, 2025
10/10 Exceptional
MehawechApr 14, 2025
10/10 Exceptional
RebeccaApr 5, 2025
10/10 Exceptional
BonnieMar 30, 2025
10/10 Exceptional
JavierMar 2, 2025
10/10 Exceptional
AlexFeb 22, 2025
8/10 Very good
NeilMar 31, 2025
8/10 Very good
OspinaMar 30, 2025
8/10 Very good
MoninderMar 26, 2025
8/10 Very good
OlivierMar 17, 2025
8/10 Very good
ElghawiMar 8, 2025
8/10 Very good
BassemFeb 26, 2025
9/10 Superb
NareshApr 24, 2025
9/10 Superb
BgunnerApr 13, 2025
9/10 Superb
MadalinaApr 6, 2025
9/10 Superb
JonelaMar 9, 2025
9/10 Superb
EricMar 9, 2025
8/10 Great location with beautiful rooms but not great soundproofing re other hotel guestsVery central location with helpful staff. Beautiful rooms with lovely designs which pay homage to Madrid. The beds were very comfortable.
CharlotteDec 27, 2024
9/10 SuperbGreat location, everything is close by. Julian at reception very helpful and friendly; beds are nice and comfortable, although they only had a room with 2 single beds put together. The cleaners are very efficient, and leave the room very clean.
All in all, very nice hotel, very clean, and location is excellent.
RichardJan 29, 2025
7/10 Good hotel but by correcting a few details would make it excellent. I would suggest that no one in senior management hasGood location. Friendly team. Clean and tidy.
DJan 9, 2025
3/10 Poorthe location is good. The personal is kind.
MustafaFeb 11, 2025
9/10 Excellent location with good facilitiesThe location is fantastic- the room was good size and the staff was really kind
ElenaJan 2, 2025
8/10 ExcellentLocation was superb, staff were very friendly, clean everywhere and lovely decor. Comfy beds. Lovely take away coffee for the morning!
GemmaDec 23, 2024
10/10 ExceptionalEverything. It exceeded my expectations. 10 out of 10. Excellent clean room, super comfy bed, gorgeous breakfast, and very professional staff.
MarcinJan 31, 2025
10/10 Perfect location, only few steps from Gran Via. Excellent breakfast and spacious room.Perfect location! Excellent breakfast. Spacious room. Good heating.
VladanJan 20, 2025
9/10 Superb
ViktorFeb 25, 2025
9/10 Superb
CristianFeb 24, 2025
7/10 Good
CosminFeb 27, 2025
10/10 One of my best trips to MadridThe hotel was at a great location, with nice staff and clean.
PedroDec 12, 2024
5/10 Passable
AlinaFeb 3, 2025
9/10 In general excellentClean
EkaterinaJan 7, 2025
10/10 Exceptionalperfect breakfast. location very close to center of Madrid. near hotel there is metro station.
GeorgiosFeb 14, 2025
8/10 Hotel located in the heart of Madrid. Good service, Deserves its four star rating. Parking adequateGood comfortable room. Excellent restaurant both for breakfast and for evening dining.
Parking good for a hotel located in the heart of the city of Madrid
MarkDec 3, 2024
10/10 Comfortable and warmVery good ham, coffee and pastries
ShaneDec 28, 2024
10/10 ExceptionalEverything was great : location, breakfast, friendly staff , comfortable beds etc
OlgaDec 28, 2024
10/10 Strongly recommended for families with baby. Close to everywhereVery good place in city center
BayazitDec 4, 2024
10/10 A must stay for all.Very neat and clean. Comfortable stay. Excellent breakfast
ChaitaliFeb 1, 2025
10/10 ExceptionalThe room given to us was amazing!
LucasFeb 16, 2025
9/10 SuperbSpacious room, very clean, perfect location
AhmedDec 7, 2024
10/10 I like itAwesome location, so clean, great staff
MahmoodDec 10, 2024
10/10 Exceptional
ValeriaFeb 2, 2025
10/10 Exceptional
CarmenJan 23, 2025
10/10 Exceptional
AndresJan 19, 2025
10/10 Exceptional
TamerJan 13, 2025
10/10 Exceptional
ManelieJan 9, 2025
10/10 Exceptional
VallejoJan 3, 2025
10/10 Exceptional
HenryDec 27, 2024
10/10 Exceptional
RominaDec 17, 2024
10/10 Exceptional
RobertoDec 17, 2024
10/10 Exceptional
AaronDec 16, 2024
10/10 Exceptional
AnaDec 14, 2024
8/10 Very good
JoJan 19, 2025
8/10 Very good
DiogoDec 29, 2024
8/10 Very good
MariaDec 26, 2024
5/10 Passable
KostisJan 29, 2025
6/10 Pleasant
KongJan 2, 2025
9/10 Superb
NancyFeb 21, 2025
10/10 Exceptional
LouiseDec 11, 2024
10/10 Exceptional
ManuelaDec 5, 2024
9/10 Superb
EsraJan 26, 2025
9/10 Superb
JuliaJan 23, 2025
9/10 Superb
DorinaJan 15, 2025
9/10 Superb
ThomasJan 15, 2025
9/10 Superb
LeandroJan 15, 2025
9/10 Superb
ThomasDec 23, 2024
7/10 Good
FrancescaFeb 10, 2025
7/10 Good
KhalilJan 21, 2025
7/10 Good
LadricaDec 30, 2024