Hampton by Hilton London Waterloo
157 Waterloo Road, London
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Good
5954 reviews
8.2
Central Location near Waterloo Station
Located just a short walk from Waterloo train station, Hampton by Hilton London Waterloo offers convenience and comfort for your stay in the city.
Modern Amenities and Comfortable Rooms
Enjoy air-conditioned rooms with en-suite bathrooms, LCD TVs, and tea/coffee facilities. Stay connected with free Wi-Fi and keep fit at the on-site fitness centre.
Convenient Dining Options and Nearby Attractions
Start your day with a breakfast buffet, and grab snacks from the 24-hour hub. Explore top London attractions like the London Eye and SEA LIFE London Aquarium just minutes away.
Book your stay at Hampton by Hilton London Waterloo for a memorable experience in the heart of the city.
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Popular Amenities
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Air conditioning
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1 Room, 2 Travellers
Guest Reviews
Overall
8.2(5954)5/10 Do not expect great breakfast! Make sure your room is the one you paid for!!!
We liked the room given to us in our last 2 nights which was (Queen Room with city view with nonrefundable fee) the room 507 looked the same on the bookings website when I booked and paid for the room.
FatmaApr 13, 2025
6/10 Good Location but Lifts Did Not Work
The Hampton is located just down the street from Waterloo station which was great when we went out to Wembley via the Jubilee line.
The breakfast is great with plenty of seating. They do give warnings ahead of time that if you come at a busier time you will be asked to finish within 30 minutes. My dad especially liked the fabric seats in the breakfast area, he said that they were very comfortable.
I have to give it a lower rating because of the lift situation. There were 3 lifts and one of them was permanently down. The other 2 kept breaking down as well. At one point, all 3 lifts were out of commission so my dad and I had to walk up and down 7 flights of stairs. When we were going up the stairs, a group of four people were helping a lady who uses a wheelchair get down the stairs. She was not hurt thankfully but it could have been very bad if she didn’t have who I’m guessing is her family or friends helping her. My father has a bad hip and should not have to climb that many stairs just to get up to our room.
AineV28Mar 19, 2025
5/10 Great hotel in great location but things didn't work
Good room. Comfy bed. Cean. Professional staff. Close to station and South Bank; and easy reach of Westminster, Covent Garden etc. Excellent pint of Guinness in the bar after busy days.
SallyApr 14, 2025
6/10 Great Stay, but Disappointed by One Staff Member's Attitude
I stayed at Hampton by Hilton London Waterloo for 8 nights. The hotel is nice and clean, and the location is excellent. Most of the staff were friendly and helpful, and my stay was comfortable overall.
However, I had an unpleasant experience with one staff member who introduced herself as "Sarah" and claimed to be the manager. Her attitude and the way she spoke were very unprofessional and left a negative impression on me.
The hotel kindly gave me a late check-out until 3:00 PM, but I ended up leaving at 4:00 PM and was charged £15. The issue wasn't the fee itself — it was the way she handled the situation that really disappointed me.
HamedApr 5, 2025
6/10 Average stay - fine for one night stays
Stayed one night for business - be aware they charge a £30 refundable deposit on check-in.
Positives were that my room and communal areas were clean, room was spacious, easy to control the room temperature, good selection of snacks in the lobby.
Could improve: The breakfast - very basic for the price and felt very similar to a Travelodge breakfast but at a higher price. There was no orange juice available and the barman refused to let me buy one (despite there being small bottles for sale in the fridge behind him) which I thought was bizarre. Soundproofing could be better in the rooms - quite a bit of corridor noise from doors closing.
Lulu8932Mar 18, 2025
8/10 Mini break to see a show and a pleasant stay in a nice Hotel
Location was perfect.Nice Hotel very clean and our room was big and had a city view but was very quiet just what we wanted.Some of the staff were excellent.
CatherineApr 23, 2025
7/10 Comfortable, convenient and credible place
Great location for our stay. We went to Bourough market and Brixton Academy.
The walk down the Thames we’d particularly good.
The fire station bar close too is also v good.
Breakfast was of expected standard which was good.
Check in and out was v good staff were friendly and helpful.
Thank you team Hilton
CrisApr 15, 2025
8/10 Central Location, excellent staff and a quiet night sleep
Breakfast had good variety- even gluten free option which is often rare nowadays.
Room was quiet and clean.
Location was excellent for our needs.
The hotel staff were truly brilliant couldn't have been more helpful and kind. They are a credit to the establishment.
ParkesApr 21, 2025
6/10 Decent hotel in central London.
It is very conveniently located (a few minutes walk from Waterloo station, the staff were polite, helpfula and friendly, the room was clean and comfortable and you can leave bags for free if you arrive early.
MichaelApr 17, 2025
9/10 Good value
Great location in central London, only a short walk from Waterloo station.
Room was clean with comfortable beds.
Personnel was nice and accomodating.
Breakfast was good, not a great variety of options but overall tasty. Recommend coming for breakfast before 8am to beat the queue.
We enjoyed our stay here and will definitely consider coming back
VeronikaApr 21, 2025
9/10 Good hotel in a great location.
The breakfast was good and many selections.
The room was modern and clean
The walk to Waterloo station or across the Thames to the main tourist attractions was very close.
The safe in the draw was very handful.
KennethApr 24, 2025
8/10 We have stayed there before and would again if we visit London again.ain.
Location is wonderful
Breakfast was very nice
Need more Elevators for the size of the hotel.
JoanApr 13, 2025
4/10 Will definitely not stay in this hotel.
I like the breakfast. Staff were helpful. The lavatory in my room is clogged. Some of the lights are not working. Only one elevator was operational when I arrived, the next day there isn’t one that is working and there were long queues because of this reason.
VictorApr 18, 2025
10/10 Perfect location along with a welcoming feel.
Great selection of food for breakfast including cooked breakfast, pastries, fresh fruit, toast with marmalade and jam, apple and orange juice etc. Helpful staff across the hotel. Close to the London Eye and other attractions.
RuthApr 17, 2025
8/10 Lovely stay.
Location, staff, very clean and nice large bath towels.
VanessaApr 19, 2025
5/10 Passable
The location and view that's all.
AndrewApr 14, 2025
9/10 Great staff, breakfast and modern room
The staff were all courtesy and helpful. The breakfast buffet was really good and loved that the pastries were all small so we could try an assortment. The room was modern and clean. It was small but good enough for two people.
KennethApr 18, 2025
8/10 Overall, great hotel and we will stay there again.
Great location with a 5 minute walk to and from Waterloo station making travel on the underground easily accessible. Rooms were clean and staff were friendly.
KasiramApr 13, 2025
8/10 Sort your lifts out otherwise fine
Nice place friendly and clean but the lifts were poor! After a day out and tired we came back and had to walk 7 floors up! Not good for some one 4 months post replacement knee surgery! Fuming
AdrianApr 13, 2025
10/10 Exceptional
Our stay at the hotel was excellent overall – clean rooms, great service, and a lovely atmosphere.
IreneuszApr 12, 2025
10/10 Comfy clean staff nice
The bed was comfy the food at breakfast was really nice the room was clean staff were really really nice and helpful
NatashaApr 18, 2025
10/10 Exceptional
The staff were very helpful, when I was asking about how to get to certain places, and how close it was to Waterloo tube station
LawrenceApr 15, 2025
6/10 Great location and budget friendly
Location and staff
EleanorApr 22, 2025
8/10 Quite ok hotel
Location, breakfast
MartinApr 13, 2025
5/10 Satisfactory
Breakfast selection was good but layout for guests getting breakfast was chaotic. This should be improved.
CatherineApr 23, 2025
6/10 Loved London
AC in room not working properly, fan provided and no fridge. We have a baby and needed a fridge for his milk.
BryanApr 15, 2025
9/10 Will definitely stay again!
Very nice breakfast, excellent, friendly staff and clean and comfortable room.
HelenApr 22, 2025
9/10 Superb
Breakfast was simply but nice.
HeiðaApr 21, 2025
9/10 Superb
Location, very clean rooms
LucianaApr 21, 2025
8/10 Great location and service. Breakfast was very nice.
Location was perfect
DaneApr 14, 2025
10/10 Exceptional
AidanApr 24, 2025
10/10 Exceptional
AdamApr 21, 2025
10/10 Exceptional
EstallApr 19, 2025
10/10 Exceptional
•Apr 18, 2025
8/10 Very good
OliverApr 24, 2025
8/10 Very good
JuneApr 24, 2025
8/10 Very good
KerryApr 17, 2025
8/10 Very good
SusanApr 16, 2025
8/10 Very good
ShrivastavaApr 14, 2025
6/10 Pleasant
VrindaApr 16, 2025
9/10 Superb
RameshApr 24, 2025
9/10 Superb
EvangeliaApr 20, 2025
7/10 Good
JulieApr 24, 2025
10/10 Good hotel 8 min walk from Waterloo station
Great hotel about 8 min walk from Waterloo station, plenty of restaurants/bars nearby. Very quiet room, didn’t hear other guests, or traffic noise.
Great room with view of London eye, slightly on small side, but clean, very comfy beds. Only downside, the window is locked shut, i would’ve preferred to be given a choice, but that’s minor. Bottled water tea coffee provided. The staff had decorated room with balloons as I’d told them it was my friends birthday which was much appreciated. The breakfast was standard but a good range of choice
chrissyb_10Feb 19, 2025
8/10 A mixed experience
The location is great, and the staff were all friendly and helpful. The room was on the small side (I've seen larger in the hotel) but was very clean. I was surprised there weren't bottles of water or a coffee machine - even the Travelodge around the corner provides these. Breakfast was ok, but nothing special, and the vegetarian sausages weren't put on a hot plate, and were stone cold. So overall a bit of a mixed bag, and a generous four stars for the location and hte staff.
Jaya100Feb 18, 2025
9/10 Really good - great location for accessing places around London
Staff were great.
Our room was decorated and drink provided when my wife’s birthday cards were seen on display in the room.
Unfortunately of the three lifts, only one worked all the time throughout our 4 night stay. One was out of action and another only functioned occasionally.
Just unfortunate!
ChrissApr 5, 2025
8/10 A good value central London hotel
A nice well presented hotel in central London. Staff were excellent and the breakfast was very tasty. Room was a good size and the bathroom was very clean
BarryMar 26, 2025
7/10 Great location but too busy at times
Breakfast was ok but too busy. Tables too close together. Location was good. Lifts not working in check out morning caused difficulties as I was walking on crutches and I could see other guests also struggling with cases on stairways.
HelenApr 10, 2025
10/10 Loved our Stay! Would stay again!
We really loved our stay! The room was a good size, great breakfast and great location. It felt safe and close to walk to so much! We would definitely stay here again!
CassandraApr 6, 2025
6/10 Functional. Rude reception staff.
Ok hotel. Breakfast very busy and not enough tables. Facilities ok. Quite basic but clean. Small gym and restaurant. Rude reception staff. Really acted as if they could not care less. Location ok. Felt safe travelling alone. ............
Katmc123Feb 21, 2025
10/10 Excellent, great location not far from underground
Very clean room lovely easy access shower
AnnaApr 7, 2025
10/10 Exceptional
Short distance to the London Eye, river cruise and more
Easy walking distance to an underground station
Room was clean and a good size and breakfast was good, lots of choice.
Staff were friendly and helpful, couldn't have been better.
MargaretMar 30, 2025
9/10 Amazing location and great value for money, the room had everything you needed. The staff were friendly and extremely he
Very central, the place had everything you needed and the staff were lovely. Great value for money and a very plush room
VictoriaMar 30, 2025
9/10 Superb
Breakfast was lovely with a great variety of food. Staff in the restaurant were so helpful, chatty & friendly. The location was so central with the underground only a short walk from hotel.
Ann-marieMar 30, 2025
9/10 The property is very accessible to the place that we went. The staff were nice and approachable. Our room was on the h
So far me and my husband like everything in the hotel and is quiet and the room was clean.
JocelynApr 7, 2025
9/10 I recommend
I liked everything specially people and receptionists. Breakfast excellent with options for very necessity and diets.
The location is near a station.
I do not have anything to complain.
TravellingApr 1, 2025
8/10 Great location
Great location and good view.
DanielaApr 1, 2025
10/10 Would highly recommend.
An Excellent breakfast - brilliant location as very close to waterloo station and very friendly staff. We had a corner room which let in plenty of light x
LesleyMar 31, 2025
9/10 My stay
Showers was a bit under expectations, they could do with a better shower, however the staff was amazing and food was outstanding. As well as the location being amazing.
CameronApr 5, 2025
9/10 I will consider it for my next trip
Friendly staff, comfortable room, good location. A lot of restaurants and pubs outside. Excellent bed, refrigerator and cattle in the room.
AndreiMar 26, 2025
9/10 Great stay in a great location with great staff.
Location was excellent. Breakfast was great with plenty of choice.
RobinApr 11, 2025
7/10 Great place but not one lift was working on checkout and we were on the 4th floor and as a pensioner I couldn’t walk up
Locations
DerekApr 6, 2025
9/10 Relaxing stay at the heart of the city
Location was excellent and breakfast was tasty.
UsmanMar 26, 2025
9/10 Good place to stay, good breakfast and view.
I like the breakfast and that metro was near
Ivi-triinMar 27, 2025
9/10 Our stay was very good, staff very friendly and hotel really quiet at night
Location was excellent as was the breakfast
LizApr 5, 2025
10/10 Great location and facilities
Location was very handy for the centre of London. Breakfast and bar was great
MeganApr 12, 2025
4/10 Disappointing
OlenaMar 27, 2025
9/10 Superb
Size of room and nice breakfast
JanetteMar 27, 2025
10/10 Great stay and walking distance to where we need to get to
Nothing
LisaApr 7, 2025
10/10 Magnífico
All was great
EduardoApr 9, 2025
10/10 Exceptional
Very friendly staff and great location.
SueMar 28, 2025
9/10 Superb
Location to the railway/underground station
HelenMar 31, 2025
7/10 Good
Good location
MichaelApr 6, 2025
10/10 A lovely stay
Great location and staff.
WilliamApr 7, 2025
8/10 Very good
Amazing
YadianaMar 30, 2025
10/10 Exceptional
MohammedApr 11, 2025
10/10 Exceptional
AnneApr 10, 2025
10/10 Exceptional
OanaApr 10, 2025
10/10 Exceptional
ZaneApr 4, 2025
10/10 Exceptional
MarkMar 31, 2025
10/10 Exceptional
BradleyMar 31, 2025
10/10 Exceptional
MurphyMar 30, 2025
10/10 Exceptional
BenjoMar 27, 2025
10/10 Exceptional
JunMar 26, 2025
10/10 Exceptional
JunMar 26, 2025
8/10 Very good
ImranApr 13, 2025
8/10 Very good
ColmApr 6, 2025
8/10 Very good
MargarytaMar 31, 2025
8/10 Very good
GiedriusMar 30, 2025
8/10 Very good
LorraineMar 29, 2025
6/10 Pleasant
KellyApr 13, 2025
9/10 Superb
TerryApr 19, 2025
9/10 Superb
JosephApr 19, 2025
9/10 Superb
SamvelApr 16, 2025
9/10 Superb
MiroslavApr 12, 2025
9/10 Superb
DanielApr 7, 2025
9/10 Superb
CesarMar 28, 2025
7/10 Good
GalanApr 8, 2025
3/10 Poor
LaraApr 2, 2025
7/10 Good
CarmelApr 1, 2025
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Amenities
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
Facilities for disabled guests
Ironing service
Packed lunches
Non-smoking throughout
Shared lounge/TV area
Wheelchair accessible
Coffee Shop on site
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
Hand sanitizer in guest room and key areas
Cashless payment available
Fire extinguishers
First aid kit available
Sanitized tableware & silverware
Contactless check-in/check-out
Invoice provided
Guests can opt-out any cleaning services during stay
Smoke alarms
Shared stationery like menus, pens are removed
Guest room sealed after cleaning
Physical distancing in dining areas
Key access
CCTV outside property
Access to health care professionals
Screens / Barriers between staff and guests for safety
24-hour security
Delivered food - securely covered
Key card access
Television in common areas
Front desk (limited hours)
Express check-in
Free wired internet
Snack bar/deli
Fitness facilities (surcharge)
Internet access
Housekeeping on request
Wine release events
Reception hall
Vegetarian menu options available
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House rules
Check-in
03:00 PM
Check-out
11:00 AM
Cancellation policy
Cancellation and prepayment policies vary according to accommodation type. Please check what conditions may apply to each option when making your selection.