Hilton London Kensington Hotel
Holland Park Avenue, London
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Good
3854 reviews
7
Luxurious Accommodation
The Hilton London Kensington Hotel offers spacious and modern rooms with complimentary toiletries and all the necessary amenities for a comfortable stay.
Gastronomic Delights
Indulge in a delightful dining experience at the WestEleven Restaurant, serving a scrumptious breakfast buffet, and the Avenue Bar & Lounge offering a diverse á la carte menu and a variety of beverages.
Convenient Location
Located in the vibrant Holland Park district, just a stone's throw away from Westfield London Shopping Centre, this hotel provides easy access to key attractions and transportation hubs.
Experience luxury and convenience at its best by booking your stay at the Hilton London Kensington today!
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Popular Amenities
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Air conditioning
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1 Room, 2 Travellers
Guest Reviews
Overall
7(3854)6/10 Bang average stay
I stayed here just for a stopover for a night in London. The outside doesn't look great but when you walk through there is an impressive reception area.
Staff were friendly upon check-in and gave me diamond status for my stay which including 2 free drinks and a free breakfast. Bit of a downside as I had already paid for breakfast and they wouldn't refund it but never mind.
I got to the room and the room was very small. I struggled getting in with my bag and had to take one bag in then the other. Bed was large enough for myself and had a little desk area so I could crack on with some work. Bathroom was really small. A larger person would struggle getting in and out the shower. There wasnt much space to brush my teeth so ended up sitting on the toilet brushing them.
There was an annoying flashing light in the room which looked like the fire alarm. I didnt want to cover it in case it was the fire alarm.
Bed was comfy and had a good nights sleep.
There was hair in the sink upon my arrival, the shower had marks all over it and there was hair on the desk too.
Breakfast - the guy on the front wasn't very welcoming but the staff in the restaurant were good. There was a good selection of food and drink for breakfast.
The bar area for food I have written a review on their trip advisor directly so head over there to check that out.
This hotel has the potential to be a very good hotel.
JamieLawTravelGuruMar 24, 2025
8/10 Another pleasant visit - looking forward to the next one.
We've stayed at the Kensington Hilton several times over the years and have always enjoyed our visits. The tube station is a short walk away and it's easy to get into Central London. The staff on the whole are very friendly and efficient and work hard to ensure that guests have a pleasant stay. The facilities are of a high standard. We rate the breakfasts very highly and always look forward to them. The selection is vast and varied - everything you could possibly want to start the day. We look forward to our next visit.
KayApr 9, 2025
6/10 Decent enough hotel for the night but don’t expect a lavish sleeping experience as beds could do with a bit of an update
Quite an uncomfortable bed unfortunately and very creaky when turning over. We were both unable to raise the shower head so had to have a hand held shower which wasn’t ideal.
Excellent location though, great for tube and overground at Shepherds Bush and staff were all very nice that I interacted with.
Perfect for one night stay.
SarahApr 6, 2025
7/10 Good
It's still Hilton, although a bit old. I am okay with the old especially as this is the cheapest Hilton in town and with good location. It was clean. Coffee and tea were present, the bed was crisp, and the bathroom spotless.
NatalyaApr 21, 2025
7/10 Good trip, but facilities could’ve been better
the staff were excellent; really good location, I was fasting so they offering breakfast food which was really good, good size room, and clean
RubinaApr 24, 2025
5/10 Overall a decent stay but a few improvements needed to make it worth its value.
The location was great and the staff were amazing. The room was really clean.
SamApr 2, 2025
10/10 Amazing customer service from Ella
I stayed at this hotel for 1 night and was always welcomed by a young lady called Ella, her friendly customer service and smile is amazing and she is a true asset to the hotel. She always greets and says farewell to the guests from what I experienced and all the staff treat her very well and have time for her which is amazing to see!
A9730OBmichaelmMar 7, 2025
10/10 Amazing weekend break
We have just had another amazing weekend stay at this hotel. The staff are just so friendly and we spend a lot of time in the avenue bar where Sabi and his team including Laura are just so helpful friendly and make the experience so much more than it should be. We will definitely be returning.
richardclapsonMar 9, 2025
5/10 Stay only for the location; service and facilities are outdated and need a revamp
Location: Great! Easy access to transport and underground , Westfield mall in 2 minutes walking distance
SeemberApr 2, 2025
10/10 Great hotel and Staff
The hotel is in Shepherds Bush/Kensington. Close to shopping and about 20 minutes by subway to Central London. Housekeeping was fantastic. Check-in was simple.Staff was great. I recommend booking through the Hilton App as I was informed by Hilton that was a requirement to gain-points
michaelmE2520TNMar 9, 2025
7/10 Great location, building needs attention.
Staff are wonderful, location is excellent with transport, shopping and dining all a short walk away. For a Hilton, this property is extremely tired and in need of lots of rejuvenating. Maintenance is lacking and this gives the impression of a very aged building.
LucindaApr 13, 2025
8/10 We enjoyed the trip, staff were excellent. Good location. Breakfast very good. We will visit again and would recommend t
Close to tube, and lots of facilities close by.
TeresaApr 21, 2025
4/10 It wasn’t the best
The staff were nice
XenashApr 20, 2025
8/10 Good location
Good location and lovely room. Only downside was that the single beds (twin room) were incredibly loud and creaky. Every time someone moved or rolled over it woke us up. Very comfy beds tho. Thankfully we only stayed the one night otherwise we would have asked to move rooms.
AlexandraApr 16, 2025
2/10 Not happy this time.
The room provided was extremely small and uncomfortable.
There was hardly any space to move in the room.
The washroom was claustrophobic as well! N I hurt my toes 2-3 times while getting out due to sharp and pointy edges . The rooms need maintenance.
ColetteApr 11, 2025
8/10 Great hotel
Great hotel, good location, excellent professional and friendly reception staff, however disappointing quality of room service. I arrived at the hotel quite late and ordered a burger from the room service menu. However it was disappointing and overpriced
S300aksMar 8, 2025
8/10 Satisfied Customer
I was going to leave a bag at 12 noon but was given an early checkin which was most welcome.
PhilipApr 18, 2025
5/10 Passable
The location was really good as it was close to Westfield shopping as well as Holland Park
DinaApr 2, 2025
6/10 Great location, would be my choice for a hotel any time I visited London
Breakfast was very good especially the choice.
RayApr 14, 2025
9/10 Very pleasent I asked for a quite room and was given one.
I liked the location. The room had everything g Ineeded.
JeanetteApr 6, 2025
10/10 The Best
So pleased. 10/10. Lovely modern hotel, friendly professional staff from receptionists, waiters and concierge. Excellent breakfast. Good bar to relax in at the end of the day.Will definitely go back
ChristinaMar 29, 2025
9/10 Great location if you don’t mind taking a bus/tube to the center.
Great location, good breakfast. No need to look for breakfast in the morning the hotel offers a great selection of breakfast options.
ErhanApr 4, 2025
8/10 Comforable pleasant and a good experience.
Breakfast excellent , same for partner who is Vegan. Staff at breakfast very goo.
Room good with comfortable bed .
GeoffreyApr 12, 2025
9/10 Superb
Clean comfortable room
Very friendly and helpful staff
Amazing breakfast with lots of options.
HelenApr 19, 2025
7/10 Nice and quiet
Very comfortable beds and clean. Service was impeccable. Staff commendable.
AdilApr 14, 2025
6/10 Clean, good location, reception area looks sparse
Had “Do not disturb” on door but every morning got woken up by 7-8am to have coffee/milk replaced, so never got a good night .
DominicApr 12, 2025
7/10 Great hotel for reasonable rates
Location
Beside tube
Warm and comfortable
Quiet room
Clean
AndrewMar 30, 2025
7/10 Good
It was a bit hard to get into the car park, but that was not the hotels fault. Overall, it was a good stay and everything was great.
GreenApr 6, 2025
10/10 Super 2 night stay, have now chosen this hotel a number of times and am never disappointed
The property is fantastic, nothing to dislike
AlisonMar 28, 2025
8/10 Everything was fine. We shall return...
The location was perfect.
I had no breakfast in the hotel.
Evdoxia-annaApr 19, 2025
8/10 Location and staff excellent
The staff were excellent and always helpful. The concierge in particular could not be more
Helpful
SretenApr 15, 2025
5/10 Passable
Location, large room, choice of food at breakfast
ClaireApr 14, 2025
10/10 Great location, clean room and very efficient staff.
Great location, clean room and very efficient staff.
TamaraApr 15, 2025
7/10 enjoyable
location was excellent.
MarieApr 9, 2025
10/10 Great value for money
I stayed here before and I like the location and the rate is great.
MiyukiApr 18, 2025
10/10 Very nice hotel with extremely helpful staff.
Trip to see a football match in Fulham.
MartinApr 6, 2025
10/10 Staff went above and beyond to make our stay special.
Ideally situated for our trip.
LindaApr 19, 2025
7/10 Good
Breakfast
Location
JacksonApr 16, 2025
8/10 Very good
Generally fine Good breakfast.Head of reception fine but lacking charm
DraganMar 29, 2025
10/10 Kind and helpfull staff, great choice for staying
Great location, great staff
MiltosApr 23, 2025
8/10 Good
Location is good
MuhammadApr 15, 2025
10/10 Excellent
It was so clean and the staff members were so helpful and kind.
SimgeApr 4, 2025
4/10 Disappointing
PhilipApr 7, 2025
4/10 Ok comfortable but could do with upgrading
ValmaApr 6, 2025
6/10 Pleasant
Location
CarolineApr 2, 2025
7/10 Great Location
Great location.
Hotel needs some renovation.
VincentApr 11, 2025
9/10 Great location for all areas I wanted to visit
Very good
DianeApr 4, 2025
1/10 Bad
Easy to book
MarionApr 22, 2025
8/10 Very good
Good location and lovely staff
AbigailApr 5, 2025
9/10 Great stay
The room and bathroom are small
HelenApr 12, 2025
9/10 Pleasant - nice staff
Location
RachelApr 7, 2025
10/10 Short break
Breakfast was exceptional
JoyApr 20, 2025
8/10 Good
Great location nice and clean
ChloeMar 26, 2025
9/10 Superb
The room was very quite!
AgnesApr 16, 2025
7/10 Convenient and comfortable
SalehApr 18, 2025
4/10 Disappointing
SoyhanApr 6, 2025
4/10 Disappointing
MarionMar 30, 2025
10/10 Exceptional
SuhaApr 22, 2025
10/10 Exceptional
JohnnyApr 20, 2025
10/10 Exceptional
LisaApr 16, 2025
10/10 Exceptional
PrashantApr 3, 2025
10/10 Exceptional
ConorApr 3, 2025
10/10 Exceptional
HanyApr 2, 2025
10/10 Exceptional
NajmiddinovMar 31, 2025
10/10 Exceptional
BenMar 30, 2025
10/10 Exceptional
MaryamMar 26, 2025
10/10 Exceptional
MaryamMar 26, 2025
8/10 Very good
LouiseApr 23, 2025
8/10 Very good
FatouApr 22, 2025
8/10 Very good
MinnieApr 19, 2025
8/10 Very good
O'rourkeApr 14, 2025
8/10 Very good
MaheenApr 14, 2025
8/10 Very good
NathanApr 13, 2025
8/10 Very good
StuartApr 10, 2025
8/10 Very good
GbengaApr 10, 2025
8/10 Very good
RonaldApr 6, 2025
2/10 Very poor
AbdullahApr 5, 2025
8/10 Very good
KarlApr 3, 2025
8/10 Very good
KeithApr 1, 2025
8/10 Very good
LesleyMar 31, 2025
8/10 Very good
ChloeMar 26, 2025
5/10 Passable
SharonApr 20, 2025
6/10 Pleasant
SiuApr 17, 2025
6/10 Pleasant
IlesanmiApr 12, 2025
6/10 Pleasant
GarryApr 8, 2025
7/10 Good
Okay
OlusolaApr 7, 2025
5/10 Passable
RosalineApr 4, 2025
5/10 Passable
ChrisApr 2, 2025
6/10 Pleasant
EmmaMar 31, 2025
6/10 Pleasant
ShahbazMar 27, 2025
9/10 Superb
SimonApr 21, 2025
9/10 Superb
HollyApr 14, 2025
9/10 Superb
EmmaApr 13, 2025
9/10 Superb
SaqrApr 13, 2025
9/10 Superb
JohnApr 3, 2025
9/10 Superb
AlisonMar 26, 2025
8/10 Great
LaminApr 8, 2025
7/10 Good
StuartApr 15, 2025
7/10 Good
KevinApr 12, 2025
7/10 Good
IlvaApr 7, 2025
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All Amenities
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
Tour desk
Facilities for disabled guests
Non-smoking throughout
Private check-in/check-out
Shared lounge/TV area
Concierge service
Wheelchair accessible
Allergy-free room
Kid meals
Lower bathroom sink
Emergency cord in bathroom
Visual aids: Braille
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Hand sanitizer in guest room and key areas
Cashless payment available
Fire extinguishers
First aid kit available
Sanitized tableware & silverware
Contactless check-in/check-out
Invoice provided
Guests can opt-out any cleaning services during stay
Smoke alarms
Guest room sealed after cleaning
Property cleaned by professional cleaning companies
Key access
Food delivered to guest room
CCTV outside property
Access to health care professionals
24-hour security
Delivered food - securely covered
Security alarm
Key card access
ATM/banking
Shopping on site
Television in common areas
Front desk (limited hours)
Express check-in
Free wired internet
Self parking (surcharge)
Fitness facilities (surcharge)
Internet access
Housekeeping on request
Wine release events
Reception hall
Covered parking
Secured parking
Garage
Vegetarian menu options available
Bulk dispenser for toiletries
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House rules
Check-in
03:00 PM
Check-out
11:00 AM
Cancellation policy
Cancellation and prepayment policies vary according to accommodation type. Please check what conditions may apply to each option when making your selection.