3/10 A great day at the Ideal Home Show but let down by the hotel, and won’t be staying here again.I stayed here for an event at Olympia and the proximity to that venue made this hotel an (apparently) ideal base for the trip. Though my rating for this hotel is negative, credit where it’s due, facilities were good. The restaurant was a nice place to eat in the evening and the food was great.
AshleyMar 23, 2025
8/10 Great stay!I had a fantastic stay at the Hilton London Olympia! From the smooth check-in to the friendly staff who surprised me with a complimentary breakfast, everything was top-notch. The breakfast buffet had everything you expect. However, I would have liked a more comprehensive room service menu.
I had booked a room marked as renovated, and it certainly did not disappoint. The room was spacious and modern.
As for the hotel location, it’s good but not ideal. While there's a tube station nearby, it's primarily overground, and the underground service is only available on weekends. This means you'll need to hop on the overground and switch to the underground or walk a good 10-15 minutes to go get on directly at the underground station.
On the plus side, the area is packed with a variety of restaurants, cafes, and food options, which was a huge bonus. Overall, a great place to stay if you're looking for comfort and convenience with a little bit of flexibility on transport.
kayla9510Mar 2, 2025
5/10 Sadly Let down by HiltonLoved the location and staff, checked in early and was still able to go to the room and staff at reception even gave us complimentary breakfast.
The bus stop was around the corner and the hotel was very close to the museum and high street shops and food.
I was glad to have a nice hot bath after walking around London for the past few days as a sightseer.
The bed and pillows were very comfy.
CApr 3, 2025
8/10 Does what it says on the tinFirstly I have to mention the staff. We were greeted by polite people at reception and that level of treatment was matched throughout the stay.
Restaurant staff were awesome, always there when needed and brightened up our mornings at breakfast.
The room was well presented but it was too warm upon arrival. This was rectified by turning down the thermostat and opening a window for a while.
Nice to find a fridge in the room as I always need extra milk for the coffee on offer.
Nice big TV but only standard channels, no streaming available. Not a huge problem as Ipad did the trick on free wi-fi.
Bath was a tad narrow for a man of my build but the shower was hot with a good pressure.
Would definitely stay again.
garrycZ6594GDMar 14, 2025
4/10 Very disappointing. Not what you expect with the name Hilton.Location was OK. It had parking but parking was expensive
GangaApr 10, 2025
8/10 A good value for money hotel, adjacent to the Olympia exhibition centre.The size and quality of our room exceeded our expectations. The bed was very comfortable. The room had an enormous TV. There was a kettle with tea and coffee supplied. The shower worked well and there were plenty of towels.
The staff were very friendly and efficient. Checking in and check out were quick and easy.
There is direct access from the hotel into Costa Coffee.
There is a nice bar with friendly staff.
MarkMar 31, 2025
5/10 PassableThe staff were very friendly and helpful. Bag check and check in were smooth and quick.
AdamMar 30, 2025
10/10 A great experience for me and my daughterWe loved our room, it was comfortable and quiet within the hotel, lots of traffic noise outside but once the window was closed we couldn't hear it and the room was more spacious than I had imagined. The location was ideal for our needs and the staff were all very kind and helpful. The breakfast had great variety and again staff were all really pleasant and available to support us with anything we required.
KayleighApr 13, 2025
1/10 Absolutely SHITELocation
DesApr 20, 2025
8/10 We had a great stay despite the breakfast.Friendly and welcoming staff. Room was spacious but the bathroom surfaces could have been cleaner. Excellent soundproofing by the windows meant there was no traffic noise. Bed was very comfortable.
DphargsApr 16, 2025
10/10 Friendly, helpful staff, comfortable beds and very good selection of breakfast to suit all tastes.Room was very good with accessories of hairdryer etc and selection of tea, coffee &hot chocolate drinks with mugs coasters and cold drinks, location was good for our needs with access to ideal home and Olympia station nearby to join the underground that takes you to all areas of London. Breakfast was delicious, with plenty of selection and the staff were very friendly and always smiling with helping you out with any queries.
YvonneMar 28, 2025
9/10 RecommendedA hotel of kindness and not overly fussy. Room was clean, it had a fridge which was very useful. Window view not excellent and air-conditioning switched on throughout. Shower almost flooded bathroom. Nice hot shower, however. Television huge but helpful. A lovely environment. Bed comfortable. Fine place to be based for London visit. Nearby Kensington Olympia only open weekends and some bank holidays. Overall, recommended. Bus 27 helpful to us, and great to travel overground. Range of nearby restaurants including Persian, English and Pakistani.
MichaelApr 7, 2025
3/10 A convienient, clean friendly hotel, but the room was very disappointing. The breakfast was buffet only, and there wasVery close to Olympia. It was very and the staff were polite and friendly.
BarbaraMar 27, 2025
8/10 Reasonably good stopover in OlympiaExcellent location (Ideal Home Show at Olympia) and a reasonable price for central London. Staff were very pleasant, the bed was comfortable and the room quite spacious (for the price). Bathroom was very smart and the TV in the room was very good.
MervynMar 24, 2025
2/10 Do not recommendThe room was not good, it was so hot we couldn’t sleep. We had the air con on all evening and all night but it didn’t work. We also woke up with dry throats and coughs because of the air con. There was absolutely no natural light in the room because the window opened out into a weird trap thing. The bathroom was tiny, and the bed sheets irritated our skin. The people who worked there were grumpy and rude. This was not worth the money.
sarahbR6860ITMar 3, 2025
4/10 Worst Hilton I have been too.Location is convenient but other than that the hotel is disgusting, unhygienic, and rundown. The duty manager (rool) was very rude and didn't seem to care about helping me and was constantly on his phone which is honestly pathetic for a Hilton. Only positive i have to say is the night team did help me out by bringing me clean bedsheets and the engineer ledon fixed my ac and made feel comfortable.
H5389CEsusanarMar 20, 2025
6/10 Good hotel for visiting exhibitions at Olympia.Good location, friendly welcome from the checkin team. Comfy bed, good shower. 5-minute walk to a decent pub, The Hand & Flower, & Frank’s Sandwich Bar for a cracking cheap breakfast.
DavidMar 28, 2025
10/10 Great ServiceHad a fantastic experience at Hilton London Olympia. Ana at the front desk was amazing during check-in, taking the time to explain my HH member benefits. Later, she even sent a thoughtful courtesy message to ensure I was happy with my room. The restaurant service during dinner and breakfast was equally impressive. Thank you!
GreatOnMar 3, 2025
8/10 Good hotel great location very helpful staffThe room was a good size beds were comfortable and it was spotlessly clean. Ideally located for tube station and bus stops right outside. Easy for us to get to the Albert Hall as I cant walk very far. The staff were all pleasant and helpful.
BiscombeMar 24, 2025
10/10 Great hotel in good location.We were originally given a room with no daylight, window was covered in a dark film. This was not acceptable we therefore asked to change rooms. We were given a different room on same floor but with daylight. Breakfast was excellent great variety to suit everybody’s taste.
SusanApr 7, 2025
9/10 Great - would definitely come again.Experience was great. Hilton did a fantastic job in catering to our needs. Specific mention to Samir and Aicho who were excellent staff and who ensured I had a wonderful breakfast each day. It was absolutely brilliant to see Samir and Aicho’s smiling face every morning.
ShikhaMar 31, 2025
7/10 It was very clean and bed was very comfortable. Front desk staff was very helpful.Location
TayyibahApr 21, 2025
8/10 Great stay, central locationBreakfast was good. Restaurant was good. The staff was really friendly and polite. The location is close to Holland Park.
MagaliApr 21, 2025
5/10 ModerateThe room looked nice and spacious
JessicaMar 24, 2025
8/10 Very goodStaff were great. Anna was awesome and very helpful with a situation we had. The matter was handled brilliantly and quickly.
JanetteApr 24, 2025
4/10 We stayed here to celebrate our 40th wedding anniversary.Friendly staff.
RichardApr 11, 2025
9/10 Was enjoyable as spent quality time with my SonAll the members of staff we encountered were great except one who was rude would not stop me coming again but would not use restaurant as that is where this person was.
IanApr 7, 2025
9/10 Great hotel and great location.The hotel was excellent. Society restaurant was fabulous. However our bed (room 617) was extremely hard and not very comfortable. We could have also done with better pillows.
SineadApr 22, 2025
1/10 BadThe room 244 was at Holland Rd, So noisy, believe me I did not sleep at all from the car noise, it was like sleeping on the street I can count how many car crossed the Rd that night. AND A receptionist....
FasApr 8, 2025
10/10 I had an excellent short stay at the Hilton Olympia, with the staff being welcoming and responsive.The staff were extremely welcoming, professional and responsive to my needs.
EmmaApr 18, 2025
3/10 Would never use againUncomfortable narrow single bed
No air conditioning
No advice given at check-in of any recommended facilities
Shower water wasn’t hot
Excessive walk from lift to room
JohnApr 4, 2025
5/10 PassableThe staff in the restaurant were highly professional and respectful.
AbdarsalanApr 22, 2025
9/10 Room clean and comfortable, location good.Location to the design museum, less than a mile to the underground, shops, bars and restaurants.
MandyApr 18, 2025
2/10 Disappointing StayThe location was perfect
BrooksMar 28, 2025
6/10 Decent valueLocation, friendly staff
RuiApr 8, 2025
7/10 Just fine to get head down after long days in LondonVery tired rooms and corridors. Unable to change temperature of the room. No instructions! No plug sockets by the bed.
TraceyApr 7, 2025
10/10 it was a great stay!The Hilton Olympia is a great hotel. We have stayed before . It is very clean and comfortable. The breakfast is amazing and the staff are wonderful!
ColetteApr 17, 2025
5/10 Ok but nothing specialIt was ok for a couple of days
IanApr 14, 2025
8/10 Enjoyed stay with family.The staffvare very friendly and helpful. The breakfast was very good.
SakshiApr 7, 2025
7/10 GoodStaff are so friendly and helpful.
TracyApr 1, 2025
9/10 GreatSize of the room. Friendliness of the staff.
NeilApr 7, 2025
10/10 ExceptionalTh location and the room
AfsanehMar 26, 2025
4/10 I’ll stay somewhere else next timeIt was close to public transport
SadiyaMar 23, 2025
5/10 Unimpressed!Room quiet.
DerekMar 23, 2025
5/10 Passable but nothing special for the moneyGood variety of breakfast
Sallie-annApr 7, 2025
10/10 ExceptionalConvenience to Olympia exhibition centre and ability to work in the room with functioning wifi.
SatuMar 26, 2025
8/10 Very goodLiked Location close to Olympia
Disliked the very hot room and inadequate air conditioning
WendyApr 1, 2025
8/10 Very goodGreat location, would prefer larger rooms but all in all great
JohnApr 9, 2025
5/10 PassableThe hotel could not give me the grade of room I had booked.
Very disappointed
AlanApr 22, 2025
9/10 SuperbThe location was excellent and it came at a very good price for it's location.
RatnaApr 8, 2025
8/10 OkLocation
ScotApr 23, 2025
8/10 Food and staff excellent, rooms a little dated.Breakfast was excellent.
GrahamMar 28, 2025
10/10 Great weekend in a great locationGreat location and comfortable room
LesApr 13, 2025
7/10 GoodVery good breakfast- good range, buffet style and plenty of time
SeanMar 31, 2025
7/10 GoodThe fridge, didn’t work and the room was dark and small.
TinaMar 28, 2025
8/10 Very goodAll very simple and totally as expected
JeremyMar 28, 2025
9/10 SuperbLocation was nice. Room was comfortable
MichaelApr 20, 2025
7/10 GoodGreat breakfast, good quality produce
ScottApr 13, 2025
10/10 ExceptionalThe staff were so friendly
SteveApr 14, 2025
10/10 Long weekend in LondonWell located
NickMar 31, 2025
8/10 GreatExcellent location!
HisamiApr 14, 2025
8/10 Very goodmemories
AbdulrahmanMar 24, 2025
6/10 PleasantParking cost
IanApr 7, 2025
4/10 Disappointing
AnonaApr 22, 2025
4/10 Disappointing
AbhimanyuApr 14, 2025
10/10 Exceptional
EmmaApr 21, 2025
10/10 Exceptional
LisaApr 21, 2025
10/10 Exceptional
VictoriaApr 16, 2025
10/10 Exceptional
AshleighApr 14, 2025
10/10 Exceptional
MartinApr 13, 2025
10/10 Exceptional
BarbaraApr 12, 2025
10/10 Exceptional
EoinApr 5, 2025
10/10 Exceptional
MaryApr 2, 2025
10/10 Exceptional
RebekahMar 30, 2025
10/10 Exceptional
PaulMar 30, 2025
10/10 Exceptional
LisaMar 30, 2025
10/10 Exceptional
GemmaMar 29, 2025
10/10 Exceptional
AlexandruMar 29, 2025
10/10 Exceptional
TonyMar 26, 2025
8/10 Very good
SimonApr 22, 2025
8/10 Very good
LouisaApr 21, 2025
8/10 Very good
MarieApr 14, 2025
8/10 Very good
RomeoApr 9, 2025
8/10 Very good
KeithApr 8, 2025
8/10 Very good
AlghamdiApr 3, 2025
6/10 Pleasant
MarkApr 1, 2025
6/10 Pleasant
BaddarMar 30, 2025
5/10 Passable
IdalijaMar 29, 2025
9/10 Superb
AmandaApr 17, 2025
9/10 Superb
MarkApr 8, 2025
9/10 Superb
SaritaApr 3, 2025
9/10 Superb
MargaretMar 30, 2025
9/10 Superb
AngelaMar 29, 2025
7/10 Good
GustavoApr 20, 2025
7/10 Good
CristóirApr 17, 2025
7/10 Good
MartinApr 14, 2025
7/10 Good
RezaApr 14, 2025
7/10 Good
AndrewApr 11, 2025
7/10 Good
NatalieApr 7, 2025
7/10 Good
RhysMar 27, 2025