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Hilton Sydney

488 George Street, Sydney

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Good

4030 reviews

8.4/10

Luxurious Accommodation
Experience modern amenities and spacious rooms at Hilton Hotel Sydney, including luxury bathrooms and LCD TVs. Select rooms even feature black-out blinds and a dedicated work area for your convenience.
World-Class Facilities
Indulge in the city's largest hotel health club, complete with a fully equipped spa, 25-metre indoor lap pool, and state-of-the-art fitness center. Unwind in saunas, steam rooms, and a large spa pool for the ultimate relaxation.
Award-Winning Dining
Savor fine dining at the famous Brasserie, enjoy cocktails at Zeta Bar's rooftop terrace, or soak in the ambiance of the heritage-listed Marble Bar. With three stylish restaurants and bars, your culinary desires are sure to be satisfied.
Book now to elevate your Sydney experience at Hilton Hotel Sydney!

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Popular Amenities

Air conditioning

Swimming pool

Luggage storage

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Apr 25th – 26th 2026

1 Room, 2 Travellers

8.4

4030 reviews

Explorer42434693654

Solo Travel · November 2025

4/10

Stayed for a 5 nights at the Hilton Sydney in October 2025 Positives: Well located, easy to get around town, lots of life and activity right on your doorstop Recently renovated property and the ro...Stayed for a 5 nights at the Hilton Sydney in October 2025 Positives: Well located, easy to get around town, lots of life and activity right on your doorstop Recently renovated property and the rooms whilst fairly generic are of a good standard including a comfortable bed Modern & appealing lobby (although half of it was closed every day I was there, even just to sit in) Negatives: Service was unfortunately of a 3* level, certainly not 5* and barely 4* Arrival late at night at approx 12pm midnight was a very very poor experience. Front door is locked and the intercom button / call button did not work. Had to bang on glass wall repeatedly to be allowed in. I mentioned this to receptionist and was simply told “it goes to the back room”, zero apology for the inconvenience or weird arrival (what other 5* hotel do you have go knock on the door and bang for attention to get entry?) Room was repeatedly not serviced on 2 out of 5 days. On one of those days I had actually specifically asked at reception for the room to be serviced after going out for the day at 1pm and by time I got back at 10pm no cleaning had taken place Have to repeatedly queue at lobby for any type of assistance. There was a lot of staff in lobby during daytime hours however they do not acknowledge you in lobby, no good morning, no good evening. Not the end of world but certainly not 5* service and more akin to a mass chain Holiday Inn / Fairfield / Courtyard / TRYP etc. No bottled water in rooms. There is a filtered water tap but not equivalent. Heat issues with shower, at points scaldingly hot even on coldest setting. In fairness I did not complain about shower as I didn’t want hassle of repacking changing rooms but equally it should just be correct from outset, especially at a 5* hotel. At checkout I was then charged a credit card fee when I paid by debit card. This was corrected when I questioned it but it shouldn’t have been done in the first place. It should not be incumbent upon the guest to identify and correct payment, it should be correct first time. I would not recommend this hotel. It is a fine place to stay but absolutely not 5* it’s not a good option unless you can get it for a bargain basement price.Show More

644darenm

Couples · November 2025

2/10

Having never stayed at the Hilton before and wanting to spoil my wife on our wedding anniversary I booked us into an Executive King room for 3 nights with Executive Club access. Check in was smooth a...Having never stayed at the Hilton before and wanting to spoil my wife on our wedding anniversary I booked us into an Executive King room for 3 nights with Executive Club access. Check in was smooth and efficient. Our King Executive room was not as pictured. No bathtub. No lounge chair. No luggage rack to place our bags on. Executive Lounge was as expected with a limited selection of hot food options but to their credit a selection of spirits was available. The Executive Lounge host Melissa was sour and didn’t smile or greet guests at any time during the 3 nights we attended for evening drinks and canapes. Other staff members were friendly and polite however the experience was disappointing due to the unpleasant atmosphere created by Melissa. First night I ordered a bucket of ice using the QR code online system. 45 minutes later and no ice bucket I rang reception and a further 20 minutes later the ice bucket arrived. Second night I again ordered a bucket of ice. An hour later and no ice had arrived so I attended reception in person and spoke to the duty manager Bi regarding the discrepancy in the room description and lack of ice bucket that I had ordered. Bi was full of apologies and arranged for a room change having explained that the room we were in was a newly renovated King Executive room. Our room changed we still waited a further 15 minutes after changing room for our ice bucket. Third night I again ordered a bucket of ice. An hour later and no ice I again attended reception as phoning them failed. 10 minutes on hold and no actual answer forced me to physically attend the front desk. There I was told that both duty managers were busy and to come back in 20-30 minutes. What a disgrace. This is not a five star hotel and absolutely not worth the $525 per night PLUS $95 per night for parking. I definitely do not recommend this hotel and I will not be returning.Show More

Curiosity03322235490

Business · November 2025

2/10

Downgraded Room - beware! A King Executive Room was booked for my business trip. I was checked in by the Manager on duty and allocated to a room which she claimed as a King Executive Room. However, I...Downgraded Room - beware! A King Executive Room was booked for my business trip. I was checked in by the Manager on duty and allocated to a room which she claimed as a King Executive Room. However, I found the room condition that doesn’t match with the King Executive Room description on their website - such a downgraded! I can believe to find the bathroom with that condition - picture attached. Then they moved me to a new room that again doesn’t match with the description of King Executive Room but it’s a King Corner Room. The saddest things is, they kept on making excuses of having those room allocation: first they said that the hotel is fully booked that they gave me #3702 a King Guest Room and later they said the newly renovated room doesn’t came with a separate bathtub #3624 a King Corner Room I am a loyal customer of Hilton, but today I am so disappointed with the way the Manager on duty and the receptionist handled the situation. Making an excuse will deteriorate Hilton brand! I spoke to the Hotel Manager and they insisted the room were both King Executive Room regardless the condition doesn’t match with the description in the website! What a misleading marketing gimmick in the website!Show More

ashim0038

Solo Travel · October 2025

10/10

Tried to check in at 2pm and was told that room wasn't ready despite it being close to the official check in time of 3pm. Rather disappointed that the check in was not flexible or didn't try to resolv...Tried to check in at 2pm and was told that room wasn't ready despite it being close to the official check in time of 3pm. Rather disappointed that the check in was not flexible or didn't try to resolve the issue despite being told that I had a meeting at 3:30pm and would like to freshen up after an eight hours flight. Was told to wait at the Executive Lounge. Thankfully I did that as I explained the situation to the Lounge Manager, Jessica, who immediately jumped on her feet and went to address the issue. Five minutes later, she came back to the lounge with room card in hand and had me checked in. This was the service I had expected at the Hilton. In addition to that, two days into the trip, I see Jessica who made the effort to check up on how the meeting went. She definitely runs a tight ship. The whole team at the Executive Lounge works so hard despite the negative reviews. While maybe not as grand as before, the Executive Lounge is a good enough place to chill and unwind and to relax after a long day. Give the Executive Rooms a chance even if you come across negative reviews about the lounge because it's much better in person that the reviews have it.Show More

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Amenities

General

Non-smoking rooms

Air conditioning

Non-smoking throughout

Allergy-free room

Front Desk Services

Luggage storage

Express check-in/check-out

Tour desk

Private check-in/check-out

Concierge service

Cashless payment available

Contactless check-in/check-out

Front desk (limited hours)

Express check-in

Housekeeping on request

Accessibility

Lift / Elevator

Facilities for disabled guests

Internet

Free wired internet

Internet access

Transport & Parking

Electric bicycle charging station

Car hire

Self parking (surcharge)

Covered parking

Secured parking

Garage

Electric bicycle charging station

hygiene

Guest rooms disinfected between stays

Cleaning standards that are effective against Coronavirus

Physical distancing rules followed

Hand sanitizer in guest room and key areas

Sanitized tableware & silverware

Guest room sealed after cleaning

Property cleaned by professional cleaning companies

Physical distancing in dining areas

Fitness & Gym

Fitness facilities (surcharge)

Pool Facilities

Swimming pool

Access to nearby indoor pool

Restaurant & Bars

Restaurant

Room service

Coffee Shop on site

Fruits

Food delivered to guest room

Delivered food - securely covered

Mobile app for room service

Happy hour

Vegetarian menu options available

Spa

Health or beauty spa nearby

Hot tub/Jacuzzi

Sauna

Massage services

Spa/wellness center services

Steam room

Beauty Services

Health or beauty spa nearby

Games, Entertainment & Media

Nightclub

Television in common areas

Nightclub

Cleaning Services

Ironing service

Guests can opt-out any cleaning services during stay

Business & Work

Fax/photocopying

Reception hall

Outdoor Activities

Swimming nearby

Family Friendly

Family rooms

Kid meals

Safety & Security

Safety deposit box

Staff adhere to local safety protocols

Fire extinguishers

First aid kit available

Smoke alarms

CCTV outside property

Access to health care professionals

Face masks for guests available

24-hour security

Key card access

Additional Amenities

Wine release events

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House rules

Check-in

N/A

Check-out

11:00 AM

Cancellation policy

Cancellation and prepayment policies vary according to accommodation type. Please check what conditions may apply to each option when making your selection.

FAQ

Check-in starts at N/A, while you're expected to check out by 11:00 AM.

Hilton Sydney's cancellation policy depends on the room type and the dates it’s booked around. Make sure to select your preferred cancellation policy when selecting your rooms.

Yes, breakfast is included with some of the rooms. However, some rooms include breakfast with an extra charge. Make sure to select your preferred meal option when selecting your room. Subject to availability.

Yes. This hotel provides free wifi connectivity along with your rooms.

Yes, parking is available at this hotel. Charges may apply depending on the room type or parking option. Please check parking availability and pricing during room selection.

No, pets may not be allowed at this hotel. Contact the hotel for more details.

Yes, children can stay at this hotel. Family-friendly rooms and amenities may be available. Some extra charges may apply depending on room configuration and the age of the children.

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8.4

4030 reviews

Explorer42434693654

Solo Travel · November 2025

4/10

644darenm

Couples · November 2025

2/10

Curiosity03322235490

Business · November 2025

2/10

ashim0038

Solo Travel · October 2025

Hilton Sydney

Good

4030 reviews

Show More

Popular Amenities

Choose rooms

Apr 25th – 26th 2026

1 Room, 2 Travellers

4030 reviews

Explorer42434693654

4.css-xp6yv9{margin:0;font-size:14px;font-weight:400;line-height:140%;font-family:Futura;color:#453C37;font-size:10px;font-weight:350;color:#7C7068;margin-left:4px;}/10

644darenm

2/10

Curiosity03322235490

2/10

ashim0038

10/10

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Amenities

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Accessibility

Internet

Transport & Parking

hygiene

Fitness & Gym

Pool Facilities

Restaurant & Bars

Spa

Games, Entertainment & Media

Cleaning Services

Business & Work

Outdoor Activities

Family Friendly

Safety & Security

Additional Amenities

Show More

House rules

FAQ

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