Hilton Tokyo Hotel
Shinjuku-ku, Nishishinjuku 6-6-2, Tokyo
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Good
824 reviews
8.3
Luxurious Amenities
The Hilton Tokyo Hotel offers a plethora of luxurious amenities, including free access to an indoor pool, sauna, and fitness centre. Guests can unwind in the hot tub, play tennis on the rooftop, or indulge in relaxation at the beauty salon.
Convenient Location
Situated overlooking Shinjuku Central Park and the Skyscraper District, the hotel is directly connected to Tochomae Subway Station. With easy access to Tokyo Metropolitan Government Building and Shinjuku Train Station, guests can explore the vibrant Shinjuku area effortlessly.
Culinary Delights
Indulge in a delectable breakfast buffet featuring Western and Japanese dishes. The hotel's restaurants offer authentic Japanese cuisine, while the bar and lounge provide a perfect setting to enjoy drinks and snacks.
Book your stay at Hilton Tokyo Hotel to experience luxury, convenience, and culinary delights all in one place.
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Popular Amenities
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Air conditioning
Swimming pool
Luggage storage
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1 Room, 2 Travellers
Guest Reviews
Overall
8.3(824)3/10 Not worth the money
Location
NadiaMar 15, 2025
10/10 Such an excellent property to stay at while visiting Tokyo.
Such an excellent property to stay at while visiting Tokyo.
We booked a junior executive suite, which gave us access to the executive lounge and the breakfast buffet. While the executive lounge was OK and quite crowded, the buffet breakfasts in the main restaurant were really very good - with western, japanese and chinese food options.
Food and drinks at the bar at night were very good as well.
Room - nothing to complain about - spacious (not so common in Tokyo) and well appointed. Beds were very comfortable. Shower heat the pressure were fantastic!
The hotel has an exit from the basement directly into the subway system, but also provides a free shuttle service to the Shinjiku station.
While the front check in staff were a bit "dry", the other staff encountered around the property were warm and extremely helpful.
Would certainly consider staying at this property if we decide to stay in Shinjiku next time round.
hvaz-nayakMar 17, 2025
10/10 Overall good Tokyo hotel especially for Hilton Diamond members
The Hilton Tokyo hotel is located in Shinjuku. For first timers to Tokyo this might be a little intimidating because Shinjuku is huge. There is a shuttle from the Tokyo Hilton to the Shinjuku train station which is convenient. We walked from Shinjuku West exit to Shinjuku South and it was difficult to find our way back.
I was very pleased with the room. We had a Jr. Suite with an excellent view (see photo). The breakfast buffet was very good and so was the Club lounge which are free for Hilton Diamond members.
The pool was a bit small but adequate if you want to cool off.
My only disappointment was one of the young concierges. He couldn’t answer many questions and didn’t seem to care. The head concierge, Mr Nakamura, was very helpful and I was very happy to find him.
Overall I would stay again at the Hilton Tokyo.
travelmypassionMar 18, 2025
10/10 Great Customer Service
Hilton Tokyo Shinjuku has excellent service- starting from the front lobby all the way to management. Mr. Waly Chacon, the Lobby Ambassador was friendly, courteous, and always willing to assist in any way.
We had an incident with our personal belongings and room change - Alex Harris in the front desk was very accommodating and helpful. Mr. Yasuhiro Tanaka, Assistant Front Manager was available to listen and resolve any issues. Mr. Shunsuke was helpful and made sure we had a pleasant stay. The staff had great teamwork and their main focus was excellent customer care.
tolomeuMar 17, 2025
10/10 LOVE! Highly recommend!
Absolutely cannot say enough good things about this hotel. The location was fabulous, the staff is EXTREMELY helpful and professional, the free shuttle to the train station was very useful, the restaurants in the hotel were amazing, the room was perfection! When we checked in the front desk gave us a map of local restaurants. We tried many of them and all were great! Honestly, I wouldn’t change a thing about this hotel and I would definitely stay here again. It made our vacation!
JenniferApr 17, 2025
9/10 Superb
Staff are very helpful. I felt I stayed in a truly international hotel, but with a Japanese touch. The restaurant was great. The cleaning service was excellent. The porters were beyond friendly.
JadMar 14, 2025
8/10 A wonderful convenient stay to explore this amazing City!
Wonderful and busy large hotel with a prominent location, closed to Tokyo's bustling Shinjuku.
Shuttlebus available to the famous Station and in close proximity to underground trainlines.
Vast variety of excellent F&B Options in the hotel, from Japanese over Chinese, Buffet, Grill to Executive Floor Lounge offerings.
Team Members are friendly and attentive at all times.
heinrichgrafeMar 18, 2025
10/10 Great Location!
We came here on a family trip and was only able to snap 1 night here to see the area around here. We loved that it was really close to the government building (walking distance) to see the light show at night. So much to do and the train being right at the hotel was really nice to have. The breakfast here was also one of the best! The special we had was avocado toast with poached egg and it was excellent.
rymichmaxMar 18, 2025
2/10 Come here only if you have too much time to waste, or you can wait forever for everything
YungApr 6, 2025
8/10 Good value for money, but nothing exceptional
It was nice and comfortable to be in a big and lively hotel. Location was ok, though 15 mn walk from the action. Nice food options.
EliseMar 3, 2025
10/10 Staff didn’t put extra pillow per requested and maid didn’t give us extra pillow and miss out on putting used coffee sac
Beautiful hotel
NieshaApr 9, 2025
10/10 We did enjoyed our stay there but the staff didn’t clean all the room properly and did not give us extra pillows
It’s beautiful and high rise
NieshaApr 9, 2025
9/10 Wonderful oasis to escape the hussle and bussle of Tokyo.
Location was accessible to subway and nearby attractions. Beautiful facility and very clean.
AlishaApr 3, 2025
10/10 Excellent first trip to Tokyo
Almost everything- the staff were amazing and the room, the facilities, the restaurants, the location all were wonderful!
ChristopherMar 6, 2025
6/10 Pleasant
The location
RoohiApr 22, 2025
9/10 Superb
Very helpful staff. Nice facilities. Great breakfast.
YuliaApr 10, 2025
9/10 The Toyko Hilton is a beautiful place to stay. Will stay again.
We stayed in a junior suite. It was amazing. The bed was comfortable, the amenities in the room were great. The extra large room gave us the space we needed for a longer stay. The breakfast and executive lounge was a delight. All the staff were super friendly and helpful. Everything exceeded our expectations. The location was great. Close enough to Shinjuku City but enough space to provide a break from the hustle and bustle.
CassieFeb 5, 2025
10/10 Fantastic
The general manager Wally was fantastic also our concierge from Hawaii was amazing!
Thank you
MilesFeb 2, 2025
6/10 Pleasant
Used to the place . So stick to same hotel for familiarity
WeeMar 18, 2025
10/10 Excellent in every way.
The staff went out of their way to greet us and make us feel welcomed.
EllenMar 28, 2025
9/10 Superb
Spacious room, friendly staff.
BrianMar 16, 2025
7/10 Less than memorable
Not much other than breakfast.
CohenApr 20, 2025
10/10 Exceptional
Excellent service, nice rooms and very good breakfast!
ZojaApr 24, 2025
7/10 Good
Gym and tennis courts were good
JonathanFeb 23, 2025
7/10 Ok not fantastic
DesFeb 21, 2025
4/10 Wish to forget it!
Breakfast
CohenMar 19, 2025
10/10 Exceptional
Staff was helpful and very friendly
LoretoMar 22, 2025
8/10 Business Hotel
Zentrum nahe Lage
HerbertApr 16, 2025
10/10 Exceptional
One word. AMAZING
DesmondApr 15, 2025
10/10 Exceptional
AshleighApr 23, 2025
10/10 Exceptional
MeriApr 20, 2025
10/10 Exceptional
BrianaApr 17, 2025
10/10 Exceptional
LeighApr 12, 2025
10/10 Exceptional
JennyApr 12, 2025
10/10 Exceptional
GreenApr 10, 2025
3/10 Never again
Nothing
HelenFeb 7, 2025
10/10 Exceptional
TerenceMar 18, 2025
10/10 Exceptional
HallettFeb 24, 2025
10/10 Exceptional
MohmandFeb 23, 2025
8/10 Very good
ShahidApr 2, 2025
8/10 Very good
DannyMar 22, 2025
9/10 Superb
ClaireApr 23, 2025
8/10 Comfortable luxury hotel in central Tokyo
This is a very centrally located hotel in Shinjuku, Tokyo. The rooms are a decent size and very comfortable. There is a good breakfast with plenty of Western and Japanese options. Unfortunately, we didn't try any of the in-house restaurants as there are plenty of eating options in the vicinity of the hotel. There is also a very nice bar called St.George's, which is perfect for a quiet drink after a hectic day of signtseeing. The staff are friendly and obliging.
NwijJan 20, 2025
8/10 Very good
Large Hotel in the business and financial part of Shinjuko. Compared to the Hilton standard it has a higher level. The hotel is very large and very busy but the staff is really efficient. We stayed in a junior suite executive room on the 36th floor with access to the lounge. The room is large, wonderful view. Little space in the closets, to improve perhaps by eliminating a huge useless sofa that does not even serve as a third bed.
AngelaJan 21, 2025
8/10 Excellent stay. Will try to come again when I return for business trip.
Its in Shinjuku but not the busy area. Quite peaceful stay. Its very near the Tokyo Met Building and near a park to stroll through. There are also free shuttle bus to take you to downtown shinjuku instead of walking. Overall a good stay as expected from Hilton. Staffs are really nice and happy to help. It is always busy and there’s always diff companies having events each night but it doesnt bother me. Executive lounge breakfast is decent enough to fill you through the first half of the day.
SyafiqJan 19, 2025
9/10 We had great stay at Hilton Tokyo for nine nights. Everything was good. The staff was professional.
The location of the hotel is really good. The hotel is located in Shinjuku in Central Tokyo. The metro stations are close to the hotel. The main Shinjuku Station is less than 15 minutes walk from the hotel. There is a shuttle service from hotel to Shinjuku Station. The breakfast is of good quality. The spread is very good. There are good options for vegetarian guests. The rooms are spacious, comfortable and clean.
ShashankDec 6, 2024
9/10 Overall a very satisfying stay if you stay away from the speciality cuisine restaurants.
The location, staff attitude, comfort of the beds and pillows, hygiene in the rooms were all above par. What is especially convenient is that there is direct access to the Nishi-Shinjuku metro station without having to exit on to the road. The breakfast was a good spread.
PradeepJan 25, 2025
6/10 Not worth the money.
Breakfast was good. Forgot my passport in the safe. Went to the airport. Called them and told them about the urgency to recover the passport and have it sent in a taxi to the airport. Was first told they couldn’t do it. Then I was told they’d call me back after 30 (!) minutes…the. They called after 45 (!) minutes. Clearly not interested in helping me out. Terrible experience with that particular lady, but it worked out no thanks to her.
PerDec 27, 2024
7/10 Good
If you like a Hilton then I imagine you'll like this. Our impression was it was a little overpriced for what we got. Location was quiet. All food very expensive, for what it was. We were seeking a really luxe experience and felt underwhelmed. The staff were super nice.
HelenaJan 31, 2025
7/10 Rock hard beds
The breakfast had a few options for vegetarians but was limited for vegans.
JNov 7, 2024
10/10 we were pleased with the hotel and staff.
Breakfast and its service was wonderful. The hotel is beautiful. The staff was caring and attentive. The shuttle service to the airport was super convenient and easy to use.
PriscillaNov 18, 2024
7/10 Good
We stayed on the executive level and enjoyed the views, breakfast and evening drinks from the 37th floor. The hotel is very big and has many food and entertainment options. Our rooms were very spacious and comfortable.
ShalliniJan 2, 2025
10/10 Great experience!
Breakfast was good especially the omelette the staff cooks for you. The hotel was very clean and the staff were very helpful and professional. The shuttle bus service to Shinjuku station was also handy.
ConstanceDec 29, 2024
10/10 Perfect end to a ski holiday
Amazing buffet breakfast. Great location
NinaJan 10, 2025
9/10 One of the best hotels in Tokyo
Everything was perfect
WafaDec 15, 2024
8/10 Very good
Location, facilities and Breakfast!
KarthikJan 2, 2025
7/10 Tired and overpriced, good location though
RyanJan 28, 2025
10/10 Five star comfort, service and hospitality
GrantJan 23, 2025
8/10 Good breakfast!
Clean and convenient
SayakaJan 5, 2025
10/10 Exceptional
JamesFeb 10, 2025
10/10 Exceptional
AsifFeb 4, 2025
10/10 Exceptional
AnneJan 18, 2025
10/10 Exceptional
DanielleJan 17, 2025
10/10 Exceptional
BrandonJan 16, 2025
9/10 Our stay was very pleasant!
The shuttle service to Shinjuku station was very convenient. Additionally, being able to deliver our luggage to the next travel destination made traveling much less stressful.
TinaOct 21, 2024
7/10 Good
Room was good
MichelleNov 2, 2024
10/10 Exceptional
Wonderful, clean. Very helpful staff, wonderful breakfast
ShehlaNov 3, 2024
10/10 Exceptional
SusanDec 28, 2024
8/10 Very good
CharlesFeb 7, 2025
8/10 Very good
CarolFeb 2, 2025
4/10 4/5
Good food; room is nice; staff is kind
YuyaoOct 22, 2024
10/10 Exceptional
Peta-annNov 28, 2024
8/10 Very good
MeriçJan 25, 2025
8/10 Very good
KristyJan 25, 2025
9/10 Superb
JakeMar 17, 2025
9/10 Superb
RichardMar 2, 2025
9/10 Superb
KevinFeb 24, 2025
7/10 Good
NormannoMar 15, 2025
10/10 Good hotel short walk to Shinjuku Station. The Hotel is slightly dated but has a lovely atmosphere.
We were on the executive floor with Lounge access which was great. Room was standard - comfy bed, bathroom small with shower (no bath tub) Nice and clean - great view. Breakfast was good - chef makes a super omelette 😊 Great restaurant and bar on the 2nd floor. Concierge staff were amazing - very helpful and professional. Check in staff fine but not quite as friendly.
JacquiOct 23, 2024
9/10 Had a fabulous time at the Tokyo Hilton. It’s a very high end hotel, good room size, very clean. The staff were extremel
It’s very modern, room was a very good size. Staff were very helpful and polite.
Well situated. Quiet, soundproof rooms.
FrancineNov 8, 2024
10/10 Exceptional
Excellent service.
MariaOct 25, 2024
9/10 Superb
close to tour meeting
LehnOct 29, 2024
10/10 Exceptional
NathanNov 23, 2024
8/10 Very good
DoronJan 19, 2025
8/10 Very good
DavidJan 13, 2025
8/10 Very good
ThanhJan 13, 2025
5/10 Passable
McdonaldJan 26, 2025
8/10 Great
Clean, spacious good location
NatalieOct 16, 2024
10/10 Exceptional
MansourNov 13, 2024
10/10 Exceptional
JonNov 11, 2024
5/10 Passable
PriyeshJan 5, 2025
10/10 Exceptional
Ececutive Lounge was amazing and the staff was absolutly wonderful
GillesNov 6, 2024
8/10 Very good
ReneeNov 2, 2024
9/10 Superb
SiriphornDec 30, 2024
9/10 Superb
SiriphornDec 30, 2024
9/10 Superb
MatthewDec 28, 2024
10/10 Exceptional
KenOct 18, 2024
9/10 Superb
KhuloodNov 28, 2024
9/10 Superb
CharlesNov 23, 2024
7/10 Good
ChanduJan 5, 2025
You Might Also Like
All Amenities
Free beach shuttle
Nightclub
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
Tour desk
Facilities for disabled guests
Ironing service
Sauna
Massage services
Currency exchange
Chapel/shrine
Private check-in/check-out
Concierge service
Wheelchair accessible
Kid meals
Heated pool
Paid WiFi
Coffee Shop on site
Fruits
Staff adhere to local safety protocols
Physical distancing rules followed
Hand sanitizer in guest room and key areas
Fire extinguishers
First aid kit available
Smoke alarms
CCTV outside property
Access to health care professionals
24-hour security
Security alarm
Key card access
Happy hour
Shopping on site
Television in common areas
Nightclub
Front desk (limited hours)
Express check-in
Access to nearby indoor pool
Tennis lessons on site
Self parking (surcharge)
Free beach shuttle
Fitness facilities (surcharge)
Internet access
Housekeeping on request
Concerts/live shows
Wine release events
Reception hall
Covered parking
Secured parking
Garage
Swimming nearby
Bicycle-friendly property
Accessible shuttle
No accessible shuttle
Accessible train station shuttle
No accessible train station shuttle
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House rules
Check-in
03:00 PM
Check-out
11:00 AM
Cancellation policy
Cancellation and prepayment policies vary according to accommodation type. Please check what conditions may apply to each option when making your selection.