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Holiday Inn Express Hotel & Suites Waterloo - St. Jacobs Area by IHG

14 Benjamin Road, Waterloo

See Map

Good

1122 reviews

8.8/10

Convenient Location & Nearby Attractions
Located just a 2 minutes’ walk from St Jacobs Farmer's Market, Holiday Inn Express Hotel & Suites in Waterloo, Ontario offers easy access to local gems like St. Jacobs Antiques Market and Outlet Mall.
Comfortable Accommodations
Enjoy a relaxing stay in smoke-free rooms equipped with modern amenities including a 42" flat-screen TV, microwave, fridge, and coffee maker.
Relaxing Amenities
Unwind in the indoor saltwater pool, keep up with your workout routine in the fitness centre, and treat yourself to a delicious daily breakfast featuring a variety of options.
Book your stay at Holiday Inn Express Hotel & Suites – Waterloo for a perfect blend of convenience and comfort.

Show More

Popular Amenities

Air conditioning

Swimming pool

Luggage storage

Choose rooms

May 10th – 11th 2026

1 Room, 2 Travellers

8.8

1122 reviews

Extended Group · November 2025

7/10

We stayed 2 nights in a suite during a weekday. Building was under construction. Construction workers gave us priority assistance when in work zones. Work areas were nicely boarded up and workers ...We stayed 2 nights in a suite during a weekday. Building was under construction. Construction workers gave us priority assistance when in work zones. Work areas were nicely boarded up and workers stopped what they were doing and allowed us to pass by. Curious our room wasnt even tidied up on 1st day/eve. We didnt get any bathroom clean up nor towels. Not sure is that the practice? Breakfast offered in morning was good. I appreciated staff tending to all customer needs. They kept refills on coffee, refilled food and asked if anything was needed or if we needed help. I really valued breakfast staff kindness and offers.Show More

Rita

Family With Children · October 2025

7/10

Great breakfast great locationGreat breakfast great location

Derrick

Family With Children · September 2025

10/10

We were given a wonderful room, with a fabulous view. The staff were extremely friendly and warm. Everyone made sure that we were comfortable and always enquired about our wellbeing. The breakfast w...We were given a wonderful room, with a fabulous view. The staff were extremely friendly and warm. Everyone made sure that we were comfortable and always enquired about our wellbeing. The breakfast was made with passion, even though it is standard at other IHG hotels, they had the pork sausages that were not in the other hotels and varied the breakfast every day.Show More

Soderberg

Couple · October 2025

8/10

comfortable bed, clean bathroomcomfortable bed, clean bathroom

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Homewood Suites by Hilton Waterloo/St. Jacobs, Waterloo

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Amenities

General

Non-smoking rooms

Air conditioning

Non-smoking throughout

Allergy-free room

Outdoor furniture

Front Desk Services

Luggage storage

Express check-in/check-out

Currency exchange

Cashless payment available

Contactless check-in/check-out

Front desk (limited hours)

Express check-in

Housekeeping on request

Accessibility

Lift / Elevator

Facilities for disabled guests

Accessible shuttle

No accessible shuttle

Internet

Free wired internet

Internet access

Transport & Parking

Offsite parking discounted rates available

Shuttle service (additional charge)

Offsite parking discounted rates available

Covered parking

Secured parking

hygiene

Guest rooms disinfected between stays

Cleaning standards that are effective against Coronavirus

Physical distancing rules followed

Hand sanitizer in guest room and key areas

Sanitized tableware & silverware

Shared stationery like menus, pens are removed

Guest room sealed after cleaning

Physical distancing in dining areas

Fitness & Gym

Fitness facilities (surcharge)

Pool Facilities

Swimming pool

Heated pool

Salt-water pool

Access to nearby indoor pool

Restaurant & Bars

Coffee Shop on site

Food delivered to guest room

Delivered food - securely covered

Snack bar/deli

Games, Entertainment & Media

Shared lounge/TV area

Television in common areas

Cleaning Services

Ironing service

Guests can opt-out any cleaning services during stay

Business & Work

Fax/photocopying

Invoice provided

ATM/banking

Reception hall

Outdoor Activities

Private picnics

Swimming nearby

Safety & Security

Safety deposit box

Staff adhere to local safety protocols

Fire extinguishers

First aid kit available

Smoke alarms

CCTV outside property

Access to health care professionals

Screens / Barriers between staff and guests for safety

Face masks for guests available

24-hour security

Security alarm

Thermometers for guests provided by property

Key card access

Golfing

Golfing on site

Additional Amenities

Shopping on site

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House rules

Check-in

N/A

Check-out

12:00 PM

Cancellation policy

Cancellation and prepayment policies vary according to accommodation type. Please check what conditions may apply to each option when making your selection.

FAQ

Holiday Inn Express Hotel & Suites Waterloo - St. Jacobs Area by IHG doesn't provide a hotel-wide check in time, and you're expected to check out by 12:00 PM.

Holiday Inn Express Hotel & Suites Waterloo - St. Jacobs Area by IHG's cancellation policy depends on the room type and the dates it’s booked around. Make sure to select your preferred cancellation policy when selecting your rooms.

Yes, breakfast is included with some of the rooms. However, some rooms include breakfast with an extra charge. Make sure to select your preferred meal option when selecting your room. Subject to availability.

Yes. This hotel provides free wifi connectivity along with your rooms.

Yes, parking is available at this hotel. Charges may apply depending on the room type or parking option. Please check parking availability and pricing during room selection.

No, pets may not be allowed at this hotel. Contact the hotel for more details.

Yes, children can stay at this hotel. Family-friendly rooms and amenities may be available. Some extra charges may apply depending on room configuration and the age of the children.

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Amenities

General

Non-smoking rooms

Air conditioning

Non-smoking throughout

Allergy-free room

Outdoor furniture

Front Desk Services

Luggage storage

Express check-in/check-out

Currency exchange

Cashless payment available

Contactless check-in/check-out

Front desk (limited hours)

Express check-in

Housekeeping on request

Accessibility

Lift / Elevator

Facilities for disabled guests

Accessible shuttle

No accessible shuttle

Internet

Free wired internet

Internet access

Transport & Parking

Offsite parking discounted rates available

Shuttle service (additional charge)

Offsite parking discounted rates available

Covered parking

Secured parking

hygiene

Guest rooms disinfected between stays

Cleaning standards that are effective against Coronavirus

Physical distancing rules followed

Hand sanitizer in guest room and key areas

Sanitized tableware & silverware

Shared stationery like menus, pens are removed

Guest room sealed after cleaning

Physical distancing in dining areas

Fitness & Gym

Fitness facilities (surcharge)

Pool Facilities

Swimming pool

Heated pool

Salt-water pool

Access to nearby indoor pool

Restaurant & Bars

Coffee Shop on site

Food delivered to guest room

Delivered food - securely covered

Snack bar/deli

Games, Entertainment & Media

Shared lounge/TV area

Television in common areas

Cleaning Services

Ironing service

Guests can opt-out any cleaning services during stay

Business & Work

Fax/photocopying

Invoice provided

ATM/banking

Reception hall

Outdoor Activities

Private picnics

Swimming nearby

Safety & Security

Safety deposit box

Staff adhere to local safety protocols

Fire extinguishers

First aid kit available

Smoke alarms

CCTV outside property

Access to health care professionals

Screens / Barriers between staff and guests for safety

Face masks for guests available

24-hour security

Security alarm

Thermometers for guests provided by property

Key card access

Golfing

Golfing on site

Additional Amenities

Shopping on site

Holiday Inn Express Hotel & Suites Waterloo - St. Jacobs Area by IHG

Good

1122 reviews

Show More

Popular Amenities

Choose rooms

May 10th – 11th 2026

1 Room, 2 Travellers

1122 reviews

7.css-xp6yv9{margin:0;font-size:14px;font-weight:400;line-height:140%;font-family:Futura;color:#453C37;font-size:10px;font-weight:350;color:#7C7068;margin-left:4px;}/10

Rita

7/10

Derrick

10/10

Soderberg

8/10

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Delta Hotels by Marriott Waterloo, Waterloo

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Hampton Inn & Suites By Hilton Waterloo St. Jacobs, Waterloo

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Courtyard by Marriott Waterloo St. Jacobs, Waterloo

50 Benjamin Rd

Good

438 reviews

Homewood Suites by Hilton Waterloo/St. Jacobs, Waterloo

45 Benjamin Road

Excellent

652 reviews

Staybridge Suites - Waterloo - St. Jacobs Area, Waterloo

10 Benjamin Rd

Good

470 reviews

The Laundry Rooms - Waterloo, Waterloo

# 1402 - 181 King Street South

Excellent

357 reviews

Waterloo Suites Hotel, Trademark Collection by Wyndham, Waterloo

547 King St N

Good

228 reviews

Harmony Home Near University of Waterloo, Waterloo

296 Westcourt Place

Good

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Manoir Maplewood, Waterloo

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Les Matins de Victoria, Waterloo

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Amenities

General

Front Desk Services

Accessibility

Internet

Transport & Parking

hygiene

Fitness & Gym

Pool Facilities

Restaurant & Bars

Games, Entertainment & Media

Cleaning Services

Business & Work

Outdoor Activities

Safety & Security

Golfing

Additional Amenities

Show More

House rules

FAQ

1122 reviews

7.css-xp6yv9{margin:0;font-size:14px;font-weight:400;line-height:140%;font-family:Futura;color:#453C37;font-size:10px;font-weight:350;color:#7C7068;margin-left:4px;}/10

Rita

7/10

Derrick

7/10

7/10