10/10 Highly recommended for families, couples, or anyone looking for an impeccable luxury stay in Barcelona.Our family of four—two adults and two young children (ages seven and three)—spent an unforgettable New Year at Hotel Arts Barcelona, and we couldn’t be more impressed. From the moment we booked, the communication was exceptional. The hotel reached out well in advance to coordinate our airport pickup and ensure that any needs we had would be met upon arrival. This level of attentiveness gave us a great first impression before we even stepped through the doors.
Originally, we had booked a club-level stay, but due to renovations, the club lounge was closed. Instead, we were upgraded to a penthouse, and what an upgrade it was! The penthouse was a true sanctuary—spacious, luxurious, and offering breathtaking views of the city and the Mediterranean. As a family that enjoys five-star hotels but sometimes finds them less child-friendly, we were thrilled that Hotel Arts Barcelona welcomed children with open arms. The staff were incredibly kind and attentive, ensuring that both our kids felt special throughout the stay.
While not in the very heart of the city, the hotel’s location at Port Olímpic was perfect for us. It offered a peaceful retreat away from the city’s hustle and bustle, yet was still well-connected. The beach was right there—lively even in December—and there were plenty of nearby amenities, including a mini-market and an ice cream shop. Taxis were always available, and the hop-on-hop-off bus stop right outside made sightseeing easy. Walking into the city was doable but a bit long with young kids (about 30 minutes).
From check-in to check-out, the service was flawless. Staff members went above and beyond to ensure our comfort, and no request was too much trouble. Little thoughtful gestures—like treats left in our room, personalized notes, and even a sweet surprise from the ‘Tooth Fairy’ when our son lost a tooth—set this hotel apart from even the best five-star experiences we’ve had, including in Dubai.
The two-floor penthouse was a dream. With two spacious bedrooms, two bathrooms, and an elegant living and dining area, we had plenty of room to relax. After a busy day exploring, it was the perfect place to unwind. Room service was excellent—especially on New Year’s Eve, when we enjoyed a quiet family dinner with a bottle of wine from our in-room collection.
One of the highlights of our stay was The Pantry, a hidden gem within the hotel. The food was exceptional, the menu carefully curated, and the pricing very reasonable for the quality of both the cuisine and service. My husband and son enjoyed it so much that they ate there six nights out of seven! The only night we didn’t was New Year’s Eve, when we opted for room service.
The breakfast selection was one of the best we’ve had. From freshly squeezed vegetable juices to an extensive variety of options catering to all tastes, it was inclusive and beautifully presented. Most importantly, the staff made our children feel truly welcome, always engaging with them and making the experience even more enjoyable.
Hotel Arts Barcelona exceeded our expectations in every way. The service, location, food, and attention to detail made it one of the best hotel experiences we’ve ever had. We truly felt at home, and the way the staff cared for our children made all the difference. We will absolutely be returning, and we can’t thank the hotel team enough for making our Christmas and New Year so special.
IstrosFeb 12, 2025
10/10 Amazing Amazing AmazingHotel Arts Barcelona, from the moment you enter this mesmerising hotel you truly enter a world of luxury met with an outstanding welcome.
The staff were exceptionally warming upon arrival, we were welcomed with a lovely glass of cava and children with a freshly infused drink. The lobby is so mesmerising with perfection to detail in the plants, chandeliers and inviting seating area.
The rooms are astonishing with a real luxurious feeling, modern bathrooms and contemporary decor. Very impressed with the sea view room which had amazing speakers and ample space.
We were so kindly offered an upgrade and the penthouse did not disappoint although a little dated compared to the newer rooms.
Room service was so prompt and rooms exceedingly cleaned daily and towels replenished as needed. The chocolates on the pillows in the evening were a very cute touch.
The breakfast was particularly enjoyable with a menu to order from and a beautiful spread buffet hosting sweet treats, cheeses, and local bread. Coffee was superb and it was lovely to finish up with some mimosas too.
The Bar in the lobby was really inviting and the drinks super creative and infused with interesting flavours. Would definitely recommend a visit.
The Spa at 43 was incredible, the staff so welcoming and private access to the water room with an incredible view was amazing. The massage was one of the best I have ever experienced.
The location of the hotel offers an ample of local restaurants, access to the beach and taxis always available for a trip to the inner city. Perfect location.
On a personal level I would sincerely like to thank the hotel for making my son’s 18th Birthday truly a memorable one, you exceeded our expectations and as an avid traveller Hotel Arts is one of the best hotels I have ever visited.
My sincere thank you to Mr Bernat, your humble service will always be remembered.
Ms Enzhe, thank you for all the recommendations and your exceptional service. Mr Francisco, thank you for the most warmest welcome and super attentive service we have ever experienced. Paula, Clare, and the amazing lady at breakfast welcome who always welcome the family. The staff across the hotel from Breakfast to Concierge are amazing and simply can’t do enough to make your stay perfect in every way, we will definitely be back next year (if not sooner) :)
nitashacFeb 3, 2025
10/10 Beauty and personalityWe absolutely loved the Hotel Arts. Renovations are ongoing, but the interior that we saw was modern and beautiful. Our room was fantastic, with a nice view of the beach and the center city in the distance. The cool automatic blinds made the room dark for a great sleep. The room was spacious, with comfortable beds and plenty of storage for a longer stay. The huge bathroom was lovely, with an excellent shower, a sweet bathtub and dual sinks.
That’s the beauty part. The personality part was the most extraordinary staff. As we exited our taxi, the valet staff greeted us and helped with our luggage. Sara M at reception could not have given us a more wonderful welcome. She explained everything we needed to know and answered our questions easily. The wait staff at P41 Bar was perfect, and the bartender was knowledgeable and personable. Every member of staff we met was superb, befitting the Ritz Carlton hotels.
The location for us was perfect. Away from the noise and activity of the center of town, it was an oasis of calm. There is a shuttle which goes to Plaça Catalunya twice a day, and taxis are always available. We took the shuttle but walked back and it was probably 45 minutes from La Sagrada Familia with lots of restaurants on the way if you wanted to stop. We liked being away from the town center and think it’s a good way to visit Barcelona.
Overall, we were delighted we decided to stay at Hotel Arts and would stay again if in Barcelona. Highly recommended.
tobiqueMar 9, 2025
10/10 Simple exceptional!Stayed in the hotel for one week. Had a conference there but brought my wife and son (under two) to enjoy some extra days.
The staff was exceptional. Everyone was brilliant; check-in, housekeeping, babysitter, bar,….
They could not be any kinder to our son. Every day the staff would make sure he was ok. They would give him balloons at breakfast, toys to play with at the bar, and a little backpack to carry everything. He absolutely loved it!
Breakfast was excellent, one of the best I’ve had in hotels.
The rooms were very spacious and modern.
In regards to the conference, we started off with some meetings in their private rooms at the top floor and then had a conference downstairs. All was very well managed.
We are looking to organise our event there again next year given the great experience, and on a personal level, l would definitely go back.
Highly recommended for both business and pleasure.
Kristof_MMar 15, 2025
10/10 Staff were incredible, construction a big disappointment.The staff were incredible, Marie (from Holland) and Maya (from Saudi) delivered exceptional service. They were both interns yet were absolutely fantastic and are both a credit to their respective hospitality schools.
LeanneApr 18, 2025
6/10 PleasantStaff were incredibly kind and helpful. Very professional too.
SarahMar 8, 2025
6/10 Can and should do better.Staff is really good and helping. breakfast is quite good and diverse.
BakaryFeb 21, 2025
8/10 Lovely stay at the hotel Arts would recommendGreat location
Great hotel
Very helpful and friendly staff you only had to ask and they would help
Breakfast was very good but we were in a rush to catch our flight so could not enjoy the experience
KarenApr 19, 2025
9/10 SuperbGreat hotel, great staff, overall a very solid experience. Everyone was helpful and attentive
JoaoApr 21, 2025
10/10 Amazing hospitalityEverything
AbdullatifApr 6, 2025
9/10 ExcellentGreat
BushraMar 30, 2025
10/10 Exceptional
PengApr 22, 2025
10/10 Exceptional
MansourApr 12, 2025
10/10 Exceptional
AlharethApr 10, 2025
10/10 Exceptional
AndreyApr 7, 2025
10/10 Exceptional
CharlesApr 6, 2025
10/10 Exceptional
BassiApr 1, 2025
10/10 Exceptional
DouglasApr 1, 2025
9/10 Superb
EricApr 21, 2025
10/10 An Unforgettable Experience!This hotel is stunning! We enjoyed a gorgeous view of The Mediterranean! The sunsets are incredible. The Ritz never disappoints. Wonderful front desk staff and the servers in the restaurants are warm and welcoming. We could not have asked for a lovelier experience! Thank you!
W1145EFkimberlypJan 29, 2025
10/10 I had An amazing stuff everything was perfect the gym was in a really cool, high location. I really liked it and recomIt was in a very nice location, Staff were really helpful, everything was clean and we had an excellent stay.
JasonDec 21, 2024
10/10 The best stay everI could say thanks to all staff of the property for their hospitality. The upgrade of my room was a great surprise. Thank you very much. This stay was one of the best stay I ever had for End of Year event. YOU ARE AMAZING !!!
DialloJan 6, 2025
9/10 Memorable 4 daysAmazing breakfast, service, spacious rooms and bathroom,staff
NatalijaJan 13, 2025
6/10 They took a large deposit and returned less, for example, they took a donation to UNICEF without asking, although I didThe view from the window is beautiful, but there are 4 receptions, the security at the entrance constantly asks for a pass, the floors in the bedroom creak very loudly, they took a large deposit and returned less, for example, they took a donation to UNICEF without asking, although I did not give permission for this.
AleksandrOct 22, 2024
10/10 ExceptionalEverything was great! Thank you very much for upgrading our room!
HasanDec 15, 2024
10/10 greatlocation
KarenDec 24, 2024
1/10 Bad
YamashitaJan 20, 2025
1/10 Bad
YamashitaJan 20, 2025
10/10 Exceptional
NasserFeb 2, 2025
7/10 It was a great night to round off our stay in Spain.We truly loved the location and the hotels recommended restaurants in the area.
ButlerNov 13, 2024
10/10 Exceptional
AhmedJan 12, 2025
9/10 SuperbThe views were amazing, the room décor was a little tired but spotlessly clean and very comfortable. We really enjoyed the breakfast - there was a lot of choice and the staff were very helpful and attentive.
KerenOct 28, 2024
5/10 Friendly staff but lack of urgency to fix problemsFantastic location, friendly staff and excellent selection of food at breakfast
BlaineNov 3, 2024
10/10 Exceptional
AdrianDec 22, 2024
10/10 Exceptional
GabrielaDec 20, 2024
8/10 Very good
HassanJan 27, 2025
9/10 Superb
MelisJan 31, 2025
10/10 Exceptional
TonyNov 22, 2024
1/10 BadThe property had an electricity issue and we were evacuated to another area and not same standard hotel .
My card was not refund?
I am asking for the whole amount of stay+ 450 euro upon arrival.
And when i asked for breakdown statement they told me its through booking only
My 13 year old daughter had to shower in the dark as they only told us 4 hours after this issue occurred and when i asked they said its under control .
They didn’t inform the other hotel they moved us to that we are 3 people so there was no room for extra bed so my daughter to sleep in the couch.
It was so tiering and exhausting having 2 kids to be transferred.
My request is to refund whole stay + 450 euro ,
Also,i request someone to contact me from booking as soon as possible .
RotanaJul 17, 2024
5/10 Disappointing it was the last night off a perfect holiday, we spent it moving locationThe staff were lovely
ColleenJul 4, 2024
10/10 Review the prices please for room service and pool restaurantThe stuff
MamdouhAug 15, 2024
10/10 ExceptionalThe staff were really friendly. The location was amazing although it is far from the center but near the beach.
AlaaAug 20, 2024
1/10 Would not return and not worth the moneyLocation
LiAug 16, 2024
10/10 ExceptionalAmazing location with very helpfull & professional staff...
HafidAug 26, 2024
10/10 Exceptional
DeanAug 25, 2024
10/10 Exceptional
DerdsAug 9, 2024
10/10 Exceptional
NiharAug 8, 2024
1/10 Definitely not a 5 star hotel
JosefJun 4, 2024
10/10 ExceptionalStaff was amazing, upgraded our hotel room. In general everyone was very nice. Best service I received at a hotel stay. I left my jacket and when I came back for it they were able to get it for me extremely fast!
JohnJul 16, 2024
4/10 Very bad service in everything and the furniture inside the room was very oldFantastic view from 36 floor
OlegJun 18, 2024
10/10 Exceptional
SibusisoAug 3, 2024
8/10 Very good
MatthewSep 26, 2024
9/10 Superb
RabinAug 23, 2024
9/10 Lovely stop over before our flight home to the UK, beautiful hotel in a great position.Beautiful presidential on the top floor with great views of the city and beach, breakfast was incredible, all the staff were very friendly, the check in staff were very pleasant and professional.
DawnFeb 25, 2024
10/10 Exceptional Hotel with amongst the best hospitality possible. Highly Highly Recommended.The attentiveness and hospitality of the hotel staff is next level. I have stayed in many premium luxury hotel and must admit that this hotel is amongst the best. The beach front location, Room size, upkeep of amenities was superb. Can't recall all the names of staff who always went out of the way for all we wanted. Very happy with our stay and highly recommended for the families.
DushyantFeb 17, 2024
8/10 Very goodThe layout of the room was great the view from the suite was absolutely stunning over the bay and the city!
Due to the position of the hotel everything was within reach!
KarinMar 11, 2024
10/10 The location is perfect, it is away from the hustle and bustle of the city and still close enough to the city and most tThe hotel is very clean and the staff are very attentive and professional. A big shout out to Michele from the front office who went out of her way to make our stay extraordinary. The housekeeping and in room dining staff were also great, not forgetting the staff at the ground floor who welcome visitors with smiles every time of the day. The room we had was great and had a panoramic view of the city and the sea. I highly recommend this hotel to anybody who wants the best of everything.
JudithApr 4, 2024
7/10 Beautiful hotel, great staff.Amazing room, loved the rainfall shower and loveseat, my son loved the bath, great fresh breakfast and loved the fresh juice options, incredible service at reception, restaurant and concierge, taxi was basically immediately available downstairs with the help of the efficient hotel staff, bed was huge and so comfortable.
AlyceFeb 11, 2024
9/10 Amazing, would highly recommend for a trip to Barcelona, especially on a high floor with a view of the city (half the prVery friendly staff and great view from the room, which was very large and comfortable. Amazing bed. Any issues we had were resolved quickly and efficiently but were overall minimal. The location is great for the beach and the city, with a metro two minutes walk or cheap cabs available to take you around just outside. Very secure also, with guards checking access outside (they were very friendly) and key dependent access to elevators.
MichaelMar 11, 2024
8/10 Close to a 5 star facility but not quiteLocation is excellent. A few metro stops or a pleasant walk to many sights. Very secure.
Friendly staff,
AlexandraMar 24, 2024
9/10 Fantastic hotel with fantastic staff!)The cleanliness and general ambience of the place. The staff were consistently friendly and professional. It is obvious this is a key value of the company.
PaulMar 10, 2024
10/10 A lovely one night stayThe stay was lovely but the hotel is in need of a revamp. It is now looking battered and tired and old. But it cannot command 5 star prices because it really is a 3 - 4star now. But very nice if pitched at that level
NatalieFeb 16, 2024
10/10 ExtraordinaryThe whole stay was truly exceptional, we went to celebrate my cousin’s birthday and she had the most amazing time. The staff, hotel and everything was incredible! I’m looking forward to coming back in the near future again
EvaMar 12, 2024
10/10 Super Spanish hospitality!Well maintained with a positive vibe all around
AbhishekApr 13, 2024
10/10 Great view and location by the casino and beach.Great view, beautiful hotel, super welcoming and friendly staff and comfortable bed.
ShannonMar 29, 2024
7/10 OkThe pool is not heated so could not use it because it was too cold.
NatachiaApr 22, 2024
8/10 Very goodPerfect location stayed here 5 times
NeilMay 8, 2024
10/10 Exceptional
RamezJun 28, 2024
9/10 SuperbGuest service
The ambience
The bed mattress !
Clean room
Stress free check in and out (forgot the person who checked me , speaks arabic , but was amazing!).
RayanApr 28, 2024
10/10 Exceptional
SultanJun 26, 2024
10/10 Exceptional
KarimJun 19, 2024
10/10 Exceptional
ClaudetteJun 11, 2024
9/10 Superb
AlexJul 26, 2024
9/10 My first time and it will not be my last timeFriendly staff, delicious room service breakfast, housekeeping more than once a day
LamyaMar 22, 2024
10/10 One of the best Hotel family experience we have ever hadWe loved how nicely the staff treated us all through the trip! Special mention to Martina and how she organize my daughters birthday special treat!! Thank you guys!!
JorgeFeb 19, 2024
10/10 Exceptional- NICE AND FRIENDLY STAFF
- BEAUTIFUL VIEW ON THE CITY AND COAST
- FRIDGE CONTENTS
- I SLEPT IN THE SAME BED AS RONALDINHO & MADONNA
AndrzejMar 21, 2024
10/10 Exceptional
FranciscoApr 24, 2024
10/10 Exceptional
TatianaApr 24, 2024
9/10 Superb
EfeJun 22, 2024
10/10 Best stay in BarcelonaEverything was at the highest level. We’ve spent some magical moments at this hotel and enjoyed every second of it. The view was spectacular, the rooms big and clean, the staff absolutely impressive and made our stay memorable. One of our best stays at a 5 star hotel. They went above and beyond to make my wife’s birthday to remember and I am really pleased that we chose this hotel. Alex the Concierge booked the best restaurants for us and made us have a true culinary experience in Barcelona! Thank you for that! Breakfast impeccable, the 2 Michelin star restaurant to die for! I highly recommend this hotel if you want to have a true 5 star experience.
MihaiFeb 23, 2024
5/10 Passablethe property has seen it's best days and is now in a sad decline.
ClaraMar 10, 2024
10/10 Excellent, true 5* service
NickApr 21, 2024
9/10 SuperbNothing
AhmadMar 9, 2024
10/10 Exceptional
HosseinApr 6, 2024
10/10 Exceptional
MailMar 21, 2024
10/10 Exceptional
NinoFeb 20, 2024
10/10 Exceptional
TimothyFeb 20, 2024
10/10 Exceptional
MiroslavFeb 18, 2024
8/10 Very good
TalalApr 16, 2024
8/10 Very good
LéaneApr 8, 2024
8/10 Very good
ViktorApr 5, 2024
9/10 Superb
SamApr 27, 2024
9/10 Superb
SumiraApr 6, 2024
10/10 Exceptional
DanielFeb 4, 2024
9/10 Superb
ArieMar 25, 2024
7/10 Good
DominikMay 2, 2024
7/10 Good
NikanApr 15, 2024
1/10 Bad
JuliaApr 29, 2024
10/10 Exceptional
MirelaFeb 5, 2024
9/10 Superb
MariaFeb 11, 2024