8/10 A very special stay in TokyoBeing in the heart of Shinjuku has a lot of pluses. Everything is nearby and Shinjuku surely has enough fun things to do. The lobby of the hotel embraces the Godzille theme which is very fun, you can see statues, posters, the big godzilla head and it even has a small merch shop.
There is a Family Mart and 7-eleven nearby and you don't have to worry about restaurants and bars, since there is more than enough in the area.
The room was overall quite clean and the bathroom was really nice having the bath and the rest separated.
EtApr 22, 2025
6/10 Friendly hotel, awesome facilities, questionable areaThe facilities are great and the hotel is extremely clean. Room size was a bit on the smaller side but quite standard for Tokyo. Staff were always extremely friendly and had a good level of English if you ever needed assistance
LeonApr 18, 2025
6/10 Gracery ShinjukuMost of the staff were extremely helpful - really going the extra mile. They got us out of a fix by printing something for us and we're really great
One woman was dismissive and borderline rude - this is the only time anyone has been like this during my 3 weeks in Japan.
MicheleApr 18, 2025
9/10 I would definitely stay here again!!I loved the way the room was set up. Beds were really comfortable! All the amenities I needed were there. The location of the hotel was great! We could walk out the door to all the excitement! Restaurants, stores, Don Quijote and more! Also, it was walking distance to Shinjuku train station. The area is safe despite what some people might think. My 18 year old son would go out and walk around at night alone.
LisaApr 18, 2025
8/10 Expensive, disappointing stay.Great location in a lively area of Tokyo. Lovely bathroom with big, deep bath. Breakfast was very good. We had high expectations of this hotel, but it didn’t live up to room price and its reputation. Disappointing stay.
BereniceApr 23, 2025
10/10 ExceptionalWe stayed at Hotel Gracery Shinjuku and had a fantastic experience. The location is incredibly central—right in the heart of Shinjuku, with easy access to shops, restaurants, and public transport. It made getting around Tokyo so convenient.
The ambience of the hotel is excellent. It's modern, clean, and has a unique charm—especially with the Godzilla theme, which adds a fun touch without taking away from the overall elegance.
Customer service was very good. The staff were polite, professional, and always happy to help. Whether it was check-in, luggage storage, or general inquiries, everything was handled smoothly and efficiently.
Overall, I highly recommend Hotel Gracery if you're looking for a comfortable and well-located place to stay in Tokyo.
LathaApr 20, 2025
8/10 In a great location, but be aware the rooms are smallThe check-in process was very easy and it's in a fantastic location to walk to Shinjuku station and explore the rest of Tokyo. It was surprisingly quiet inside the rooms even though the streets outside were quite loud and the rooms were clean. The staff were very nice and seeing Godzilla outside was pretty cool.
TrangApr 23, 2025
5/10 Central location. Busy hotel. Great laundry.Hotel is right in the centre of the Kabukicho area. Lots of restaurants to choose from and convenience stores in the same block. Very busy area in the evenings. Hotel is also busy. Often had queues for lifts in the evenings, and there are two sets of lifts: one from street to hotel, and the other to the rooms. Laundry facilities are excellent. We had a standard double room and it was TINY. Felt quite claustrophobic the first night. Also nowhere to unpack so stepping over suitcases all the time. Room servicing can be very slow. Supposed to be done by 2.30 pm but wasn’t always achieved,
SusanApr 17, 2025
8/10 Godzilla Hotel TokyoMy son and I are Godzilla fans, so booked one night at Hotel Gracery on the Godzilla level. The room was small but clean and comfortable and plenty of Godzilla stuff around the room. The tissue dispenser is hilarious, The lobby, elevators and hallways also have a lot of kitchy Godzilla decor. All in all a fun time .
TonyApr 23, 2025
9/10 Came for Godzilla, stayed for the very cool bathroomLoved almost everything about the property, was disappointed that you can’t go out on the balcony though, and Godzilla didn’t blow any atomic breath while I was there which is a shame. Excellent bathroom, by far the best of the hotels I had in my stay in Japan!
PhoebeApr 23, 2025
1/10 Would neither book this hotel again nor recommend it to anyone.My son liked Godzilla. That is the only thing positive.
IngridApr 21, 2025
10/10 Great stayMy husband and I were visiting Japan on vacation. I admittedly picked this hotel because of Godzilla on the building to use as a landmark after we got off our 12 hour plane trip. However, I was pleasantly surprised at the hotel. About 5-7 minute walk from the Shinjuku train station above the Toho movie theater, this hotel manages to feel very cozy and inviting in the center of Shinjuku. The hotel staff were super helpful to these foreigners trying to navigate a language we only know a couple of key phrases in. The room was clean and the bathroom was a luxury. I would definitely choose to stay here again in the future!
stephaniedV7297IKFeb 18, 2025
9/10 SuperbThe hotel is located in a vibrant area of Shinjuku, surrounded by restaurants, convenience stores, and constant activity throughout the day and night. The Godzilla terrace was closed during our stay. The hotel itself is quite busy and lively. We stayed on a high floor with an amazing view. There’s a 7-Eleven store conveniently located inside the hotel. Taxis were readily available right outside, and the train station was within a 10–12 minute walking distance.
ChenApr 16, 2025
8/10 Good for location, a bit underwhelming for price.This hotel has an excellent location, though it gets a bit crazy at night around Kabukicho. Comfortable beds, shower configuration is a bit awkward; you either have to sit down or hold the pommel in your hands. The Godzilla head terrasse is closed, which was a bit of a bummer.
Overall, the staff was sub-par. A bit rude, not very helpful answering questions, seemed overwhelmed herding people around during check-in. For the price and reputation, expected a better experience.
PierreApr 18, 2025
8/10 Very goodThe location is excellent for first-time visitors to the city. Easy walk to literally hundreds of restaurants. Our room and bathroom were very clean and every imaginable amenity was provided (robes, slippers, toothbrush/tooth paste, razors, hot pot). The bathroom was very spacious when compared to room size.
ElizabethApr 18, 2025
8/10 Good location, comfortable spaceGreat location in the heart of Shinjuku. Can’t be missed with the large Godzilla head attached to the 8th floor. Hotel is super clean and front desk staff were very nice. Room was the smallest I had during my travels in Japan, but the space wasn’t unlivable. The bathroom is super large, especially the shower area which was nice to have. I personally would prefer a larger room. Definitely worth the stay, I have no real complaints.
776bonnieaMar 20, 2025
9/10 Fun hotel to stay for a first time visit to TokyoBeautiful hotel, fun Godzilla branding (makes it easy to spot the hotel to get back to with the giant Godzilla sticking out of it!), in a very central location - great for a first stay in Tokyo.
LisatooApr 22, 2025
10/10 A really great place to stay, right in the centre of the action so to speak.Location was absolutely perfect. We did not take the breakfast package as there were numerous 711 outlets in the area of the hotel and we purchased a light breakfast from one of these.
JohnApr 18, 2025
8/10 I think this hotel is great for first time travelers who arrive to ShinjukuThe location was great, right at the central of Shinjuku. The staff was really nice and helpful, and helped us to plan the next destination of our trip. There’s a comfortable lobby and a dedicated smoking room at the reception floor.
IdangoorApr 23, 2025
8/10 Great location! Horrible smell.Location was fantastic. Staff were helpful and the room was kept clean and in good condition.
DanielApr 23, 2025
8/10 Good quality hotel with awesome Godzilla themes in an activ part of town.Very busy Shinjuku area full of things to do. The Godzilla theme is so fun! Special food items. Artwork. A big miniature plus the giant terrace head. Really cool hotel for Godzilla fans.
HunterApr 19, 2025
6/10 Average with good ubicationThe ubication is perfect
MónicaApr 23, 2025
8/10 Very goodLocation was superb for food and entertainment.
TeohApr 24, 2025
8/10 Great for Godzilla fansPerfect location. Great for Godzilla fans. 7/11 and restaurants attached. Cinema. Brilliant view from bedroom. Great sized bathroom/wet room. Helpful staff
PatriciaApr 23, 2025
9/10 Pleasant staySpacious in comparison to tiny spaces in tokyo, clean and great facilities and service.
DianaApr 22, 2025
7/10 Very cool building and the bathroom/bath were amazingVery fun, close to lots of entertainment
NicApr 23, 2025
6/10 Great location if you want to explore Shinjuku nightlifeGreat location if you want to explore Shinjuku nightlife
HerwinApr 23, 2025
10/10 I found the service here to be better than expected. They brought our luggage’s to our room prior our arrival and had taConveniently located.
SabrinaApr 23, 2025
10/10 ExceptionalThe property itself was amazing!!! Rooms are to small for the price we paid
MargaritaApr 22, 2025
4/10 DisappointingLocation of hotel good
JamesApr 21, 2025
10/10 Wonderful staff hospitality! Will be in memories for a long time!!! Godzilla bonus!Location location
LorineApr 22, 2025
10/10 This is our second time stay. Everything is good!Staff with good English to communicate!
MeiApr 21, 2025
10/10 ExceptionalThe location and staff were amazing and very welcoming.
BrodenApr 23, 2025
8/10 Good value, good location. Next time would get slightly larger room as standard room a little small
RyanApr 22, 2025
8/10 Great location.Brilliant location and one of the larger standard rooms we stayed in on our trip.
ÉnaApr 23, 2025
10/10 Great locationGreat location in centre of ShinJuku, friendly staff very comfortable
KatherineApr 21, 2025
7/10 Very enjoyable and excellent location.
CathyApr 23, 2025
4/10 Disappointing
AndreaApr 21, 2025
10/10 Exceptional
TedescoApr 24, 2025
10/10 Exceptional
MariaApr 23, 2025
10/10 Exceptional
HuzefaApr 23, 2025
10/10 Exceptional
ViengphanhApr 22, 2025
8/10 Very good
MichelleApr 24, 2025
8/10 Very good
LaurieApr 23, 2025
8/10 Very good
ShlomitApr 21, 2025
8/10 Very good
LanaApr 21, 2025
8/10 Very good
ShelleyApr 21, 2025
6/10 Pleasant
CarlosApr 24, 2025
10/10 All good
JoaquinApr 23, 2025
9/10 Superb
LarissaApr 24, 2025
9/10 Superb
GabrielApr 24, 2025
9/10 Superb
AbdulApr 23, 2025
9/10 Superb
DavidApr 23, 2025
9/10 Superb
JohnApr 21, 2025
7/10 Good
RobertApr 22, 2025
1/10 Bad
PedroApr 20, 2025
6/10 Good stay - just didn't seem to meet the hype.We stayed for a week in early January. There was nothing at all wrong with our stay, it just did not seem to meet the 'hype'. Professional and helpful staff. Nice (but pricey) food at the cafe/bar. I was expecting the room to be small but our room was tiny - it seemed the bathroom was the biggest room. Good location, handy to everything.
KirbyQld78Jan 30, 2025
8/10 Great LocationWe stayed for 5 nights here and have to say it was really good. Location is right in the middle of Shinjuku which is great for food and night life. We did stay on the 8th which meant we sometimes heard people on the streets below. Close to trains and rooms were always clean. Reception was open 24/7.
jordansR53URFeb 17, 2025
4/10 Worst beds in TokyoGreat location but my room had the WORST hotel bed I've ever slept in. It basically felt like sleeping on a bag of bricks. I chose the Gracery Hotel to have access to the Godzilla head on the roof, which was completely closed. There are much better and more affordable options in the area.
Wanderer56003223848Mar 15, 2025
8/10 Great stay in great locationGreat location, lots of fun to look out of the window and see Godzilla. Really helpful staff, huge bath.
DavidApr 20, 2025
8/10 Great locations, so-so on value for the money.As with many Japanese hotels, room is small. But bathroom was good (with a large soaking tub). Fun with the Godzilla head, and location was excellent.
RossApr 20, 2025
7/10 Great location, pleasant stay. Not fantastic sleeping situation with a baby.The location of the hotel is fantastic.
ChloëApr 18, 2025
4/10 Great location, bad hotel.The hotel is located in the very heart of Shinjuku.
DavidApr 18, 2025
10/10 Good night sleep with GodzillaIt was a nice staying and the location was fabulous where was most of busy at night area. Highly recommended if you want to see the night activities in Tokyo.
FionaApr 17, 2025
2/10 A lot of money for a very small room.The location is the only good thing about this hotel.
MosheApr 19, 2025
10/10 Great stay in good location with fantastic views!Such a nice view from the hotel rooms. You can see so many skyscrapers, especially at night a fantastic skyline!
EnderApr 19, 2025
8/10 7-8It’s my 3rd time booking and it’s always been good.
I only wish that we can explore or photo close to Godzilla
LizaApr 16, 2025
10/10 Excellent hotel.Hotel was very nice and clean, the staff were very helpful and overall was a great stay.
HarryApr 16, 2025
8/10 Perfect location for a busy Tokyo stayLocation was awesome
AveshApr 18, 2025
9/10 If I had to stay in Shinjuku, this is the ideal hotel to stay inGreat location and value!
JustinApr 16, 2025
4/10 Disappointing
SunilApr 18, 2025
10/10 ExceptionalClean. Rooms were big and the bathrooms are great.
TannerApr 18, 2025
8/10 Very goodRooms and bed were very small
KumarApr 19, 2025
7/10 Pleasant & funLocation
KiraApr 19, 2025
4/10 DisappointingLocation
FoadApr 18, 2025
9/10 Superb
JuliaApr 17, 2025
10/10 Great locationRoom
PardoApr 20, 2025
8/10 Very goodThe location
SivakamiApr 18, 2025
10/10 Exceptional
RobertApr 19, 2025
10/10 Exceptional
JeannieApr 17, 2025
8/10 Very good
LaurieApr 20, 2025
8/10 Very good
TaraApr 19, 2025
8/10 Very good
VincenzoApr 19, 2025
8/10 Very good
MarinaApr 18, 2025
8/10 Very good
IdoApr 18, 2025
8/10 Very good
JakubApr 17, 2025
8/10 Very good
ScharfenbergApr 16, 2025
8/10 Very good
TimothyApr 16, 2025
9/10 Superb
SagiApr 20, 2025
9/10 Superb
BrettApr 19, 2025
9/10 Superb
DixieApr 18, 2025
9/10 Superb
Paduraru-plescaApr 17, 2025
7/10 Good
RalphApr 19, 2025
1/10 Bad
PedroApr 20, 2025
1/10 Bad
PedroApr 20, 2025
1/10 Bad
PedroApr 20, 2025
1/10 Bad
PedroApr 20, 2025
1/10 Bad
PedroApr 20, 2025
1/10 Bad
PedroApr 20, 2025