Hotel Madrid Plaza de España, Affiliated by Meliá
Gran Via, 74, Madrid
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Good
2581 reviews
8.1
Central Location on Gran Vía
Located on Madrid’s iconic Gran Vía, Hotel Madrid Plaza España offers a prime spot near major attractions like Plaza de España and Puerta del Sol. With Plaza Mayor just a short walk away, the hotel's central location is perfect for exploring the city on foot.
Modern Design and Amenities
Experience contemporary design and comfort in our air-conditioned rooms with free internet access and TVs. Enjoy a stylish dining room overlooking La Gran Vía where a delicious buffet breakfast is served daily. Guests also have access to a well-equipped gym to stay active during their stay.
Convenience and Surroundings
Surrounded by shops, bars, and parks, our hotel provides the perfect blend of convenience and leisure. With key landmarks like La Almudena and Teatro Real within walking distance, Hotel Madrid Plaza España offers a modern retreat in the heart of Madrid. Book now for an unforgettable stay!
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1 Room, 2 Travellers
Guest Reviews
Overall
8.1(2581)3/10 Overall, despite the great location and comfortable beds, the outdated facilities, lack of basic ame
The hotel is conveniently located, making it easy to explore the city. The beds were very comfortable, ensuring a good night's sleep.
However, the hotel itself feels outdated—particularly the bathroom, which had a small shower door that caused water to spill across the entire floor. The elevators consistently had an unpleasant odor.
Basic amenities were lacking. Only one bottle of water was provided on the first day, with no replacements during the stay. There was no body lotion, and on the final day, the body wash dispenser was completely empty.
I had to call the front desk to remove a dirty chair, and they didn’t replace it until I called again to explain that I needed a place to sit.
While the location and beds were positives, the overall maintenance and service fell short of expectations for a Meliá property.
SolacheMar 17, 2025
3/10 Unpleasant experience. I will not return to this hotel in the future.
SharonApr 11, 2025
8/10 Very convenient location
Great location. Good breakfast and very clean. Despite the very central location it was very quiet
EmmaMar 13, 2025
7/10 Good location, mid hotel
The location is great, but the hotel itself was mid. Breakfast is overpriced, and the facilities were okay. The bathroom is on the small side, and the way that the shower is laid out makes all of the water go on the floor. I booked last minute, so this was the only place with openings. If I were returning to Madrid, I would not stay here again.
MadisonApr 1, 2025
5/10 Not entirely what I expected for this price
The staff was really friendly and welcoming. Breakfast was very good with a nice variety of options. The location is absolutely perfect—right in the heart of everything, you can’t ask for better.
BlazejApr 21, 2025
8/10 Very good
In order of experience: Proximity to metro station. They accepted check-in upon our early arrival (~1.30pm). Family room was warm, spacious, and welcoming. Kids enjoyed the bunk bed. Water bottle was offered in the minibar in the room. Great location, walking distance to main attractions in the city center, and with view to the Plaza de España. Very good breakfast buffet, open till 11am on weekend, and accommodated our request for fried eggs that were not available in the buffet options.
GJan 6, 2025
8/10 Great location, comfy bed, not so reliable internet
The bed was super comfortable. The room was very spacious. I didn’t hear any noises from the street. The staff during checkout was super helpful. The location was amazing!!! Complementary water was a nice gesture
SerraFeb 18, 2025
6/10 Great location, facilities fall short.
Cleaning service was quite fast, and the breakfast options were reasonably good.
YonneJan 6, 2025
6/10 Great location, nice reception area but rooms average.
Location is amazing
PatrickFeb 18, 2025
6/10 Comfortable bed in Gran Via
Very accessible to where we wanted to go. Cleaning happens promptly and properly
AllisonMar 14, 2025
7/10 Location was good but the rooms were not good enough.
The location was great very close to main attractions.
SenaMar 1, 2025
5/10 Great location
Location
CarronApr 20, 2025
9/10 Very good stay.
Location and our room bathroom. Plenty of closets. It needs some decor on the room walls.
EduardoMar 12, 2025
5/10 Not what I expected
Pillows
CarlaMar 25, 2025
10/10 Very pleasant stay for family with kids.
Very good location and friendly staff, breakfast is a plus. I like the balcony of the family room.
YanApr 13, 2025
7/10 EXCELLENT LOCATION WITH POOR BREAKFAST
THE LOCATION IS EXCELLENT, HOWEVER, THE BREAKFAST IS POOR.
MuhammedMar 28, 2025
9/10 Really enjoyed it, wish we had more time to stay longer.
Very nice location, and very friendly and helpful staff…
SadıkMar 31, 2025
8/10 Very good
Location, breakfast, room
PaulaMar 11, 2025
10/10 Will definitely be coming back
Beautiful views, close to shops/restaurants ect
DarianApr 13, 2025
10/10 Exceptional
The location is near many atractions
DanielaMar 10, 2025
10/10 Exceptional
Perfect central location for everything we wanted to do in the city!
RebeccaApr 23, 2025
10/10 Perfect location!
Perfect location, clean room and polite staff.
SiyanaMar 11, 2025
4/10 Disappointing
Location
MargaretApr 24, 2025
10/10 Exceptional
Great location Clean Employees very good
JoseApr 8, 2025
10/10 Great location and value
Perfect location
AlejandraApr 13, 2025
10/10 Exceptional
Excelente personal,
CasanovaMar 2, 2025
10/10 Exceptional
AmitApr 20, 2025
10/10 Exceptional
GioacchinoApr 19, 2025
10/10 Exceptional
Aalmarzooqi7Apr 16, 2025
10/10 Exceptional
MariaantoniaApr 14, 2025
10/10 Exceptional
PierreApr 4, 2025
10/10 Exceptional
BranislavaMar 7, 2025
8/10 Very good
VerayuttApr 14, 2025
8/10 Very good
Earle-mitchellApr 13, 2025
8/10 Very good
TiagoApr 5, 2025
6/10 Pleasant
ShyamaMar 15, 2025
9/10 Superb
LeilaApr 22, 2025
9/10 Superb
RobertApr 20, 2025
7/10 Good
MikeApr 22, 2025
7/10 Good
AviApr 19, 2025
6/10 Good location but thats it
Hotel has excellent location, very friendly staff and a good breakfast. But this is where the good part ends. Hardware wise its very poor. Furniture is dated, tv hardly works, no slippers provided, glass cover in the bathroom is so small, all the water runs out of shower. All in all a very very basic room you would get at a 2 star hotel so no where near the 4 stars as the property claims.
There are much better options nearby. Hotel looks partially renewed on pictures and the lobby is nice, but its not reality once you step in to the rooms.
halil_989Jan 27, 2025
8/10 Very good
NigelFeb 22, 2025
9/10 Superb
NickyMar 10, 2025
9/10 Superb
NickyMar 10, 2025
3/10 Poor
TitusMar 19, 2025
7/10 Good
PingMar 3, 2025
7/10 Good
CeliaMar 1, 2025
7/10 Good
MohammedFeb 27, 2025
1/10 Bad
MohammedFeb 28, 2025
8/10 Fantastic with some miniscule concerns
Location was perfect; accessible via Metro (1min away) and historical and cultural sites were walking distance as well
GonzaloDec 22, 2024
8/10 Very good
Very good location big family room nice breakfast
RoxanaFeb 16, 2025
9/10 Great location, good value for money
The location is wonderful, the family room very spacious and comfortable. Could have a sofa to be more comfortable. Good breakfast, with plenty of choices.
CarlaDec 17, 2024
7/10 The ratio price quality is bad; i woupd rate it much better if it was less than 150€ per night
The location is great ! the room is ok
MohamedJan 27, 2025
10/10 Amazing breakfast, comfortable and clean room, nice staff, and great location!
Breakfast was outstanding. I've been to several places that offer breakfast and have been pleased with all of them, but this breakfast was beyond my expectations. I think it had everything there. So delicious. THANKS!
HallieFeb 5, 2025
10/10 Exceptional
Absolutely 💯 lovely place to stay in central Madrid and a short walk to the Plaza de Oriente, the Royal Palace, the Cathedral, museums, and so much more. We stayed with them during the Christmas week, and we were so treated with goodies. A must return!
IanFeb 8, 2025
5/10 We were tempted by „Melia afiliation” but the standards are far away from Melia level
Location
MalgorzataJan 18, 2025
6/10 Pleasant
The location was excellent
StojanovićJan 15, 2025
10/10 Xmas layover in Madrid
Location is wonderful...Xmas lights everywhere, friendly crowds enjoying the Xmas spirit. Hotel was excellent and the 4th year in a row we've stayed..Breakfast is all you could need.. delicious
StevenDec 17, 2024
10/10 Location was perfect. The hotel is in Gran Via. (The most popular street in Madrid) Breakfast was exceptional! Staff is
Location, comfortable, staff and breakfast
BegümFeb 11, 2025
8/10 Very good
I loved the Buffet breakfast selection. It has a quiet alot variety selection. Worth it. Location is brilliant.
KarunaDec 19, 2024
10/10 Exceptional
The property was clean, the personal were professional and the Hotel is in a great place…
JuanFeb 17, 2025
8/10 Great location, in the heart of Madrid
The location of this hotel is excellent. We traveled as a family with our 2 toddlers and had booked one of the big rooms with bunk beds. The room is spacious and works perfectly for a family of four. I found the bunk beds to not be super safe though. The upper bed had loosen screws which we addressed and it was fixed. There is a big playground 2 min walk from the hotel, pharmacies, restaurants, shops. Everything you could potentially need is right there. The bus station also is right there and the metro.
IvaDec 5, 2024
5/10 Passable
The location
ImaneDec 17, 2024
7/10 Good location. Staff responsive. No Wi-Fi!
Spacious room
PaulaJan 3, 2025
9/10 Superb
Good location and very good breakfadt
RegFeb 9, 2025
9/10 Nice clean hotel excellent location
Size of room
ZarelldaJan 16, 2025
9/10 Superb
LiuDec 25, 2024
3/10 Not value for money
ZeynepJan 27, 2025
8/10 Very good
Brilliant location for sightseeing
PatriciaFeb 4, 2025
6/10 Pleasant
Location breakfast
ElenaDec 29, 2024
10/10 Exceptional
PalomaFeb 5, 2025
10/10 Exceptional
KholeeyohJan 4, 2025
10/10 Exceptional
GarcesDec 19, 2024
10/10 Exceptional
AfolabiDec 14, 2024
8/10 Very good
AbirFeb 11, 2025
8/10 Very good
AslıhanFeb 6, 2025
8/10 Very good
MaureenJan 24, 2025
8/10 Very good
AleksandrJan 16, 2025
8/10 Very good
EnidJan 11, 2025
8/10 Very good
JorgeJan 8, 2025
8/10 Very good
KateJan 2, 2025
8/10 Very good
BrunoDec 21, 2024
6/10 Pleasant
GiuliaDec 14, 2024
9/10 Superb
AdrianJan 28, 2025
9/10 Superb
LilyJan 27, 2025
9/10 Superb
RichardJan 17, 2025
9/10 Superb
EnidJan 11, 2025
9/10 Superb
RosaJan 7, 2025
9/10 Superb
RosaJan 7, 2025
9/10 Superb
AtteJan 6, 2025
9/10 Superb
JoshDec 26, 2024
7/10 Good
JamisolaFeb 7, 2025
9/10 Superb
MartinDec 4, 2024
7/10 Good
ShivkumarDec 25, 2024
7/10 Good
JodiDec 25, 2024
7/10 Good
RamnathDec 9, 2024
8/10 Good hotel for a stay in the center of Madrid
I enjoyed my stay at this Meliá hotel. The hotel is nicely updated, everything inside looks good, and it was ideally clean. The hotel’s lobby is beautifully designed. My check-in process was smooth, and the hotel staff was sweet to me. Before arrival, I requested a room on a high floor with a nice city view, and these requests were noted by the front desk staff.
I ended up with a great room on the top floor, #1116. The biggest plus of this room was definitely the outdoor balcony with a fantastic view of Madrid! I spent time on this balcony every day, especially enjoying the sunsets. The room was spacious, simply designed, but I felt comfortable there. All the furniture was in very good condition. My major concern about the room was the dirty, dusty curtains, which definitely should be washed from time to time. Also, the refrigerator was old and yellowish inside, and it did not cool much. I would replace it for sure. I would also definitely switch the chairs on the balcony for better, more comfortable ones and add a table to make it more pleasant for hanging out there. The rest of the room amenities were good. The bed was comfortable. The bathroom was large and beautifully designed with marble. Having a bathtub was a plus, though I wish it were bigger. The bathroom amenities were of okay quality; I did not like their smell much. The Wi-Fi worked fast enough during my entire stay. I must note that the room was not soundproof enough; I could clearly hear all the noises from the hallway.
The hotel’s location is perfect! It is very close to the heart of Madrid, right on Gran Vía Street. All major Madrid sights are easily walkable.
For my stay, I paid €137 per night, and I find this deal reasonable for the specific room I got. Having the balcony, plus the outstanding city view, definitely made my stay in a generally basic room very enjoyable. I would likely stay at this Meliá hotel again in the future, and I absolutely recommend it.
AlbertMIAJul 24, 2024
2/10 Disappointing, Noisy, and Not a Lux or Upscale Property in Any Sense of the Term
The thing to know about hotel quality in Spain is that the number of stars a property is afforded is based on a government-imposed point system that is fairly easy to game. This means that if a property checks a certain number of boxes -- say, it has a kitchen, modest fitness room, laundry service, and room service -- it can receive a four-star rating even if no luggage trolleys or carts are available onsite and there is no doorman or bellhop to help with shuffling bags down the several stairs leading from street to hotel lobby level. Yes, such is the case that the Spanish hotel star-rating system sets aside more elemental characteristics like the upkeep of the property, condition of the room, training and professionalism of the staff, quality of sheets and linens, overall comfort, etc. in favor of more superficial ones. And so it was that my expectations for this hotel property and the reality were at a marked disconnect.
I have Priceline.com to thank for abetting in this ruse and who were useless with my communications via their mobile app for SOS intervention going unaddressed. Priceline paired me with a mystery "central Madrid Four-Star Hotel" for around US$140 per night resulting in this disappointing and rather tawdry property where I spent the first four nights of my three-week Spanish holiday situated in Madrid's equivalent of a noisy Times Square tourist ground zero.
First off, the room I was assigned had visibly-apparent peeling and stained paint and all around cheap disposable Ikea-like furnishings. I immediately asked for a room change and while the new room was in better visible condition it had other less immediately visible flaws, namely a lower floor, less light, a much louder HVAC, interior doors that would not close fully, and placement on a side of the building more exposed to street noise. After a night at this second room, dubbed a "premium room," apparently because its upgrade consisted of including an electric kettle with tea bags and cheap instant coffee, I complained again and was this time moved to a third substandard room where I spent three additional unhappy nights of being subjected to emergency vehicle sirens at all hours of the night and early-morning street construction noise.
One or two of the front desk were simply not cut out to be working a job at a guest hotel and when I raised the issues described here grew irate to the point of confrontation and arguing with me.
When I finally had an opportunity to speak to the property manager who is onsite only sporadically, she was sympathetic and made vague promises to make amends in the way of some future credit for a stay in a different Madrid property but nothing came of it, apart from a free breakfast despite my emailing her multiple times to follow up over my three weeks in Spain.
Overall, if you can find a room here for under US$90 per night and you have luck with your room assignment or upgrade, you may do OK. The fitness room, while far from remarkable, is a nice amenity when adjusting to jet lag. The breakfast buffet, while falling well-short of well-appointed Latin American hotel buffet spreads, is better than average for Spain and is likely the best aspect of the hotel given its large picture windows overlooking Madrid's main thoroughfare. While not the worst hotel I stayed at while in Spain for three weeks, it was the worst value and most frustrating experience. I stayed in numerous two-and three-star properties at or below equivalent price level that were superior in comfort and guest experience.
sanfranciscoartbuyerApr 15, 2024
6/10 A good hotel but not in summertime
If air conditioning is important to you, then this hotel is not for you. Everything else is excellent- the staff, the room size, the location, the cleanliness and organization. However, the room I received did not have proper air conditioning when received and was still weak after the filter was replaced. The second room they found for us after a sleepless night also had this issue. This was the deal breaker for me, especially with 90+ degrees Fahrenheit weather in Madrid. It’s likely due to the age of the building and the AC system. If you are not like me and do not mind a lack of air conditioning, then this is an excellent hotel
752003Jun 7, 2024
8/10 Lovely Breakfast, Friendly Staff
We had a great stay here. The breakfast add-on was well worth it, offering a big variety of delicious choices. Being on Gran Via, this hotel is in a very busy area with restaurants and shopping very close by. The staff was friendly and efficient. Our room was very small but also clean and quiet. I appreciated the laminate flooring. My only complaint was that our beds were so hard. One of the beds really sloped where people probably put on shoes. Perfect choice for our needs and I got a great deal.
TulsaTinaJun 4, 2024
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Amenities
Non-smoking rooms
Air conditioning
Room service
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Tour desk
Non-smoking throughout
Fire extinguishers
Smoke alarms
Television in common areas
Front desk (limited hours)
Free wired internet
Internet access
Reception hall
Covered parking
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House rules
Check-in
02:00 PM
Check-out
11:00 AM
Cancellation policy
Cancellation and prepayment policies vary according to accommodation type. Please check what conditions may apply to each option when making your selection.