Hotel Majapahit Surabaya MGallery - Image 1

Hotel Majapahit Surabaya MGallery - Image 2

Hotel Majapahit Surabaya MGallery - Image 3

Hotel Majapahit Surabaya MGallery - Image 4

5-Star hotel

Hotel Majapahit Surabaya MGallery

Name: Hotel Majapahit Surabaya MGallery
Address: Jalan Tunjungan No.65, Surabaya, Indonesia, Jalan Tunjungan No.65, Surabaya
Telephone: +62 31 5454333
Rating: 9.4

Jalan Tunjungan No.65, SurabayaSee map

Excellent

1518 reviews

9.4/10

Stay highlights

Cultural Heritage Hub

Nestled in the heart of Surabaya, Hotel Majapahit offers easy access to iconic landmarks like the House of Sampoerna and the vibrant Tunjungan Plaza, immersing guests in rich local culture.

Unforgettable Experiences

Enjoy exceptional service with personalized touches, from traditional Indonesian welcome rituals to curated city tours that reveal the hidden gems of Surabaya.

Timeless Elegance

Indulge in luxurious amenities, including a stunning outdoor pool, a revitalizing spa, and exquisite dining options that celebrate the flavors of Indonesia and beyond.

Popular amenities

WiFi available

Free WiFi

Parking

Free Parking

Non-smoking rooms

Air conditioning

Fitness center

Swimming pool

24-hour front desk

Restaurant

Room service

Business center

Terrace

Garden

BBQ facilities

Lift / Elevator

Laundry

Luggage storage

Choose your room

Sep 14th – 15th 2026

1 Room, 2 Travellers

9.4

1518 reviews

Cleanliness

8.51

Services

9.98

Comfort

8.97

Amenities

9.5

Value

9.46

Location

9.52

Food

9.51

Ray

Couple · November 2025

9/10

Returning to Hotel Majapahit in 2025 felt like coming home to a place full of charm and history. From the moment we stepped inside, the grandeur of the lobby once again wrapped around us — the elegant...Returning to Hotel Majapahit in 2025 felt like coming home to a place full of charm and history. From the moment we stepped inside, the grandeur of the lobby once again wrapped around us — the elegant wood accents, the classic furniture and the nostalgic atmosphere that makes this hotel truly unique. Check-in was smooth and friendly, just as we remembered. Our room was spacious and spotless, with a view of the beautiful North Garden, where we enjoyed the serene atmosphere. Breakfast at the Indigo Restaurant continues to be a pleasant mix of Asian and European dishes, served buffet style with courteous and attentive staff. We again took our time there, enjoying the slow start of the day and watching life unfold outside. Special mention goes to the service desk, who handled everything with professionalism and warmth, and to the persons who cleaned our room, whose work was absolutely excellent. Also a warm compliment to the men at the front door, always service-oriented, helpful and ready with a friendly greeting, they set the tone every time we left or returned. Hotel Majapahit remains one of the most memorable places we have ever stayed, and even with a few minor points for improvement, it fully deserves our score of 9.Show More

mel7155

Couples · November 2025

6/10

I can’t compare this hotel with its Sister hotels that were owned by the Sarkies brothers in Singapore (Raffles), Penang (E &O) and Yangon (Strand) . I have been to all the 4 hotels found in south eas...I can’t compare this hotel with its Sister hotels that were owned by the Sarkies brothers in Singapore (Raffles), Penang (E &O) and Yangon (Strand) . I have been to all the 4 hotels found in south east Asia and this was in the worst state. The hotel is also the cheapest stay compared to the other 3 hotels so I did not expect much . Being a 5 star hotel it was surprising that they don’t offer then down service or if you ask for water , they will always deliver 1 bottle Instead of the 2 bottles requested . The light control switch is pretty weird s s you need to move out of the bed to switch off all the lights . The hot water literally flies hot and cold and the bathtub and the toilet needs a good scrub and clean . The soap smelt bad that we resorted to using our own soap. There are layers of dust in the room indicative of the room not being serviced regularly . The food choices at the hotel is rather expensive and very average that we don’t bother to eat breakfast the next day at the hotel . The swimming pool lacked any attendant and essentially it was just an area where you need to take your drinks out from the fridge to consume . Pretty disappointed with the hotel as the hotel looks undercared. The staff are nice but they will need to invest more in Mei rising the facilities .Show More

ODILE

Couple · October 2025

10/10

Hotel Majapahit is Surabaya's equivalent of Singapore's Raffles at a fraction of the price. I'll probably never experience the 5-star luxury of the Singaporean version and the Hotel Majapahit obviousl...Hotel Majapahit is Surabaya's equivalent of Singapore's Raffles at a fraction of the price. I'll probably never experience the 5-star luxury of the Singaporean version and the Hotel Majapahit obviously cannot offer the same standard as they hopefully do. Nevertheless my stay at Hotel Majapahit was incredible. Hotel Majapahit is a grand hotel on a 3-star hotel price. Our room was charmingly old-fashioned and very spacious, the bathroom was incredible with a bathtub, shower cabin and toilet cubicle. We had a terrace with a garden view. The hotel is huge and one can imagine how lively it must have been in the old days. The swimming pool area was very pleasant and the pool and spa's catering and staff were amazing. Our breakfast at Restaurant Indigo was good and the staff were very kind and very professional. Walking through this historical building and being part of it even if only for one night was something never to be forgotten.Show More

sharonfW3189KW

Couples · November 2025

10/10

We loved every minute of our one-week stay at this oasis in the heart of bustling Surabaya. This historical landmark has such a unique charm — the moment you step inside, you're surrounded by a peacef...We loved every minute of our one-week stay at this oasis in the heart of bustling Surabaya. This historical landmark has such a unique charm — the moment you step inside, you're surrounded by a peaceful, calming atmosphere that feels worlds away from the city. The rooms are incredibly spacious and perfect for unwinding, but what truly sets this place apart is the service. We have never experienced better customer service anywhere in the world. We were made to feel like absolute royalty from start to finish! A special thank you to Anna, Diego, Melly and General Manager Kahar, who went above and beyond to make our stay memorable — always taking the time to chat, share stories, and offer thoughtful recommendations. If we could suggest one small improvement, it would be to include a few more vegetarian options on the menu at the beautiful Indigo Restaurant. We can’t wait to return!Show More

Amenities

General

Non-smoking rooms

Air conditioning

Terrace

Soundproof rooms

Non-smoking throughout

Designated smoking area

Lockers

Outdoor furniture

Front Desk Services

24-hour front desk

Luggage storage

Express check-in/check-out

Tour desk

Private check-in/check-out

Concierge service

Cashless payment available

Contactless check-in/check-out

Accessibility

Lift / Elevator

Facilities for disabled guests

Accessible parking

Wheelchair accessible

Toilet with grab rails

Lower bathroom sink

Higher level toilet

Emergency cord in bathroom

Internet

WiFi available

Free WiFi

Transport & Parking

Parking

Free Parking

Airport shuttle

Car hire

Valet parking

Private parking

Airport shuttle (additional charge)

Parking garage

Shuttle service (additional charge)

Public transport tickets

Airport drop off

Airport pick up

Shuttle service

hygiene

Laundry washed per local authority guidelines

Guest rooms disinfected between stays

Cleaning standards that are effective against Coronavirus

Physical distancing rules followed

Hand sanitizer in guest room and key areas

Sanitized tableware & silverware

Shared stationery like menus, pens are removed

Guest room sealed after cleaning

Property cleaned by professional cleaning companies

Physical distancing in dining areas

Process in place to check health of guests

Fitness & Gym

Fitness facilities

Fitness center

Fitness/spa locker rooms

Pool Facilities

Swimming pool

Outdoor pool

Restaurant & Bars

Restaurant

Room service

Bar

Breakfast in the room

Packed lunches

Special diet menus - on request

Wine/champagne

Coffee Shop on site

Fruits

Food delivered to guest room

Delivered food - securely covered

Breakfast takeaway containers

Mobile app for room service

Spa

Hot tub/Jacuzzi

Sauna

Massage services

Spa/wellness center

Public Bath

Games, Entertainment & Media

Billiards

Nightclub/DJ

Live music/performance

Cleaning Services

Laundry

Ironing service

Dry cleaning

Daily housekeeping

Guests can opt-out any cleaning services during stay

Business & Work

Business center

Fax/photocopying

Meeting/banquet facilities

Invoice provided

Outdoor Activities

Garden

BBQ facilities

Sun terrace

Sun loungers or beach chairs

Picnic area

Tour/class on local culture

Family Friendly

Babysitting/child services

Kid meals

Kids' outdoor play equipment

Kid-friendly buffet

Safety & Security

Safety deposit box

Staff adhere to local safety protocols

Fire extinguishers

First aid kit available

Smoke alarms

Key access

CCTV outside property

CCTV in common areas

Access to health care professionals

Screens / Barriers between staff and guests for safety

Face masks for guests available

24-hour security

Security alarm

Thermometers for guests provided by property

Key card access

Additional Amenities

Minimarket on site

Grocery deliveries

Outdoor fireplace

FAQs

Check-in starts at 02:00 PM, while you're expected to check out by 12:00 PM.

Hotel Majapahit Surabaya MGallery's cancellation policy depends on the room type and the dates it’s booked around. Make sure to select your preferred cancellation policy when selecting your rooms.

Yes, breakfast is included with some of the rooms. However, some rooms include breakfast with an extra charge. Make sure to select your preferred meal option when selecting your room. Subject to availability.

Yes. This hotel provides free wifi connectivity along with your rooms.

Yes, parking is available at this hotel. Charges may apply depending on the room type or parking option. Please check parking availability and pricing during room selection.

Need more than 8 rooms?

Property description

Luxurious Accommodation with Marble and Gold Bathrooms:
Hotel Majapahit Surabaya MGallery offers opulent rooms with marble and gold plated bathrooms, providing a touch of luxury and elegance to your stay.
Spa, Health Club, and Outdoor Pool:
Indulge in relaxation at the hotel's spa and health club, offering a range of rejuvenating treatments and facilities including a gym, tennis court, and a refreshing outdoor pool amidst beautifully landscaped gardens.
Culinary Delights and Convenient Services:
Savor Euro-Asian and Chinese cuisine at the on-site restaurants, or satisfy your sweet tooth at Toko Deli. With free WiFi, shuttle service to Grand City Mall, and proximity to local attractions, Hotel Majapahit Surabaya MGallery ensures a convenient and delightful stay.
Experience luxury and convenience at Hotel Majapahit Surabaya MGallery - Book your stay now!

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Fine print

A deposit may be required at the property.

Show more

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9.4

1518 reviews

Cleanliness

8.51

Services

9.98

Comfort

8.97

Amenities

9.5

Value

9.46

Location

9.52

Food

9.51

Ray

Couple · November 2025

9/10

mel7155

Couples · November 2025

6/10

ODILE

Couple · October 2025

10/10

sharonfW3189KW

Couples · November 2025

10/10

Amenities

General

Non-smoking rooms

Air conditioning

Terrace

Soundproof rooms

Non-smoking throughout

Designated smoking area

Lockers

Outdoor furniture

Front Desk Services

24-hour front desk

Luggage storage

Express check-in/check-out

Tour desk

Private check-in/check-out

Concierge service

Cashless payment available

Contactless check-in/check-out

Accessibility

Lift / Elevator

Facilities for disabled guests

Accessible parking

Wheelchair accessible

Toilet with grab rails

Lower bathroom sink

Higher level toilet

Emergency cord in bathroom

Internet

WiFi available

Free WiFi

Transport & Parking

Parking

Free Parking

Airport shuttle

Car hire

Valet parking

Private parking

Airport shuttle (additional charge)

Parking garage

Shuttle service (additional charge)

Public transport tickets

Airport drop off

Airport pick up

Shuttle service

hygiene

Laundry washed per local authority guidelines

Guest rooms disinfected between stays

Cleaning standards that are effective against Coronavirus

Physical distancing rules followed

Hand sanitizer in guest room and key areas

Sanitized tableware & silverware

Shared stationery like menus, pens are removed

Guest room sealed after cleaning

Property cleaned by professional cleaning companies

Physical distancing in dining areas

Process in place to check health of guests

Fitness & Gym

Fitness facilities

Fitness center

Fitness/spa locker rooms

Pool Facilities

Swimming pool

Outdoor pool

Restaurant & Bars

Restaurant

Room service

Bar

Breakfast in the room

Packed lunches

Special diet menus - on request

Wine/champagne

Coffee Shop on site

Fruits

Food delivered to guest room

Delivered food - securely covered

Breakfast takeaway containers

Mobile app for room service

Spa

Hot tub/Jacuzzi

Sauna

Massage services

Spa/wellness center

Public Bath

Games, Entertainment & Media

Billiards

Nightclub/DJ

Live music/performance

Cleaning Services

Laundry

Ironing service

Dry cleaning

Daily housekeeping

Guests can opt-out any cleaning services during stay

Business & Work

Business center

Fax/photocopying

Meeting/banquet facilities

Invoice provided

Outdoor Activities

Garden

BBQ facilities

Sun terrace

Sun loungers or beach chairs

Picnic area

Tour/class on local culture

Family Friendly

Babysitting/child services

Kid meals

Kids' outdoor play equipment

Kid-friendly buffet

Safety & Security

Safety deposit box

Staff adhere to local safety protocols

Fire extinguishers

First aid kit available

Smoke alarms

Key access

CCTV outside property

CCTV in common areas

Access to health care professionals

Screens / Barriers between staff and guests for safety

Face masks for guests available

24-hour security

Security alarm

Thermometers for guests provided by property

Key card access

Additional Amenities

Minimarket on site

Grocery deliveries

Outdoor fireplace

Hotel Majapahit Surabaya MGallery

Excellent

1518 reviews

Sep 14th – 15th 2026

1 Room, 2 Travellers

1518 reviews

Cleanliness

8.51

Services

9.98

Comfort

8.97

Amenities

9.5

Value

9.46

Location

9.52

Food

9.51

Ray

9.css-xp6yv9{margin:0;font-size:14px;font-weight:400;line-height:140%;font-family:Futura;color:#453C37;font-size:10px;font-weight:350;color:#7C7068;margin-left:4px;}/10

mel7155

6/10

ODILE

10/10

sharonfW3189KW

10/10

Amenities

FAQs

Property description

Show more

Fine print

A deposit may be required at the property.

Show more

1518 reviews

Cleanliness

8.51

Services

9.98

Comfort

8.97

Amenities

9.5

Value

9.46

Location

9.52

Food

9.51

Ray

9.css-xp6yv9{margin:0;font-size:14px;font-weight:400;line-height:140%;font-family:Futura;color:#453C37;font-size:10px;font-weight:350;color:#7C7068;margin-left:4px;}/10

mel7155

6/10

ODILE

10/10

sharonfW3189KW

10/10

Amenities

FAQs

Fine print

A deposit may be required at the property.

Show more

9/10

9/10