8/10 4th time in Hotel Metropolitan Ikebukero!This is my 4th time staying at hotel metropolitan ikebukero
Love the fact that the station is just outside and if you walk to the east side of the station a whole city is there!
Lumine has restaurants on top levels
And downstairs in the basement is a supermarket!
Family mart is right outside too and around the corner 7 eleven and Lawson's!
Hotel room is slightly larger than others a
In Tokyo which is a plus!
And you're able to connect to streaming devices on the tv!
JohnnyApr 20, 2025
10/10 Comfortable and Convenient StayWe researched so much before our trip on which hotel to book for our Tokyo trip before choosing to stay here. These are some of the great points that made our stay so enjoyable:
1) Convenience
The hotel is incredibly convenient, with an ideal location just minutes away from Ikebukuro Station, making it easy to access key attractions, shopping, and dining. We managed to take the airport limousine bus directly from the hotel. The cute Ike Bus also stops here, and you can pay 100 Yen to go around the area including Sunshine city. There are several halal food options within walking distance too. It was so convenient to have the New Days convenience store near the lift.
2) Comfortable Rooms
The rooms were very comfortable and well-appointed, with everything we needed for a relaxing stay. We selected the city view king and queen rooms, and the hotel was kind enough to put the rooms together. The king room had a good view of Mt Fuji and was roomy enough to open our luggages. The beds were cozy, and the overall ambiance of the room was calm and welcoming.
We especially appreciated the thoughtful amenities like pyjamas and skin care set that made our stay even more enjoyable. The smart TV option was great too. The only issue was that the rooms were not soundproof and we could hear the fire engine sounds from the nearby station even from a high floor. Some visitors mentioned the dated furniture, but this did not bother us.
3) Service
Service at the hotel was great. The staff were professional. From check-in to check-out, everything was seamless and efficient. The cleaning staff was also great and made up our rooms each day promptly.
Overall, Hotel Metropolitan Tokyo Ikebukuro offers great value with its central location, comfortable rooms, and excellent service. Whether you're visiting for business or leisure, this hotel provides a fantastic base for exploring Tokyo!
Departure17547273615Feb 5, 2025
9/10 When I return to the area, I will certainly choose to stay at the same hotel again!The location is highly convenient, offering direct access to a limousine bus service to and from both Haneda and Narita airports. Additionally, the hotel is well-equipped with various amenities, including a convenience store. And the area is near shopping centres and other essential services.
FernandoMar 5, 2025
8/10 Very goodThe location is convenient, just 3 mins walk from station. The room is quiet and comfortable. The room is having most of the utilities that we need.
You can connect Netflix and YT on the TV. The room is big enough to open two big luggages if you move the table aside. Breakfast is good which is the reason for me to stay here at my second time.
CathyMar 20, 2025
9/10 Very comfortable stay.Room was clean and well furnished. The hotel is a short 3-5 mins walk from the train station and near several convenience stores. There is also a laundry room with 8 washer/dryer machines including real-time update via the room TV. However as usual, there were irresponsible guests who didn't collect their laundry within the 30 mins grace period, and the hotel staff came to assist in removing the uncollected laundry.
DanielApr 3, 2025
2/10 Don't recommend staying hereWe are currently staying here for 2 nights. Our travel agent had booked a superior room. When we arrived last night we were given a tiny room. The bed is very small and pushed against as wall so one person can't get out of bed. We were so uncomfortable my husband ended up lying on the floor all night. The hotel were aware if this and bought us up extra towels! Disgraceful.
623emmayMar 15, 2025
10/10 Excellent HotelOur Uncle Lim Lian Seng was staying at the same hotel. We went for breakfast at Dutor cafe on 31 March. He had suddenly fallen ill. We asked your dury manager tocall for ambulance. Your duty manager reacted immediately and got the ambulance to arrive within 10 minutes. Our Uncle was treated speedily by the hospital. We appreciate your hotel's excellent service. Thank you
LimApr 5, 2025
10/10 ExceptionalBooked a room with an extra bed for three people. Room was comfortable, huge, just like the bathroom. We had expectional breakfast every time, the staff is extra nice, doing everything they can for the guests. Basically beside Ikebukuro station, everything you want is nearby. Not the cheapest hotel, but definetly worth the money, had a perfect 4 night stay.
TiborMar 31, 2025
8/10 Quiet at night even in such a busy area!The staff were very friendly and efficient. They all worked very hard to make our stay enjoyable. The bed was very comfortable and quiet and dark in the room at night. Great location to see this Tokyo neighbourhood. Having the airport express pick up at the hotel was a very handy way for us to end our holiday in Japan.
AnnaApr 14, 2025
8/10 Very goodGreat location, very close to a Ikebukuro station that has many lines.
Big hotel, room was very clean and modern.
ShirlyApr 6, 2025
10/10 High service orientated hotel with number one workers. Respect!This is a very good service hotel. Staff is excellent in their services. They took pride in their work and we felt like VIP. They can communicate well in English and are always helpful. I will not hesitate to come back to this hotel if I will be travelling to Tokyo again.
SohApr 11, 2025
10/10 ExceptionalGreat location, close to the train/metro station so easy to get around. Efficient and friendly staff. Lots of places to eat nearby. An airport bus service stops at the hotel. We didn't eat at the hotel but it seemed a popular place. Nice spacious room (for Japan). Perfect stay for us.
JulieMar 31, 2025
8/10 convenient stayThe location is very convenient next to the station.
The restaurants were nice, very friendly staff, accommodating our allergy requests
WakamiMar 18, 2025
9/10 This was a bit of a luxury stay before returning home after skiing for a few weeks. Great central location to get to manGreat superior room on 24F. Very spacious, well appointed, very comfortable. Close to busy Ikebukuro Station with tons of connections to greater Tokyo attractions.
ChristopherMar 29, 2025
8/10 Ikeburo - a hidden gemLocation was perfect. Close to subway station, easy to find. Few minutes walk to restaurants and shopping areas. Breakfast buffet was nice. Rooms were standard, comfortable.
Very busy hotel, beautiful in presentation, staff were polite and courteous.
JuleeApr 2, 2025
7/10 Quality for the priceThe buffet breakfast and dinner was high quality and convenient. The location was great by the train station and nice shopping.
LeahMar 5, 2025
10/10 Excellent stay - as always!Excellent stay - as always! Wonderful staff - very helpful, considerate, professional... We enjoyed the breakfast, lunch and dinner buffets - impressed by the deliciousness and food quality! We look forward to our next stay!
StephanieMar 12, 2025
10/10 Excellent except food if you are veganBest hotel experience yet from our out of USA country.
Great guest relation staff. Very helpful.
Yamato luggage transfer also done at hotel
Which is great.
100% recommended for Tokyo stay.
VishalMar 26, 2025
10/10 Great hotel and price!Great hotel. Very clean with lots of extras in the room (razors, slippers, tooth brush, pyjamas, tea and coffee etc). Room was small but comfy. Perfect location, very close to the station. Nice rooftop bar and friendly staff!
HensleighMar 13, 2025
10/10 ExceptionalThe hotel was centrally located near the train station and was clean. The room was spacious with a queen size bed and the bathroom was a good size. The breakfast buffet was excellent and the hotel also had 5 restaurants for dinner options.
KevinMar 7, 2025
5/10 Very big and busy hotel. Was happy with the location. Breakfast buffet was crowded and not great.Liked the location - very close to Ikebukuro station.
WilliamApr 1, 2025
9/10 Fantastic! Will definitely stay again.Fantastic location.
Very happy and helpful staff.
Clean rooms and larger than the average Japanese hotel room.
The view over the city from our room was spectacular.
BradleyMar 7, 2025
10/10 Exceptionalgreat location right next to ikebukuro station, very easy to find, catered to all my needs
JordonApr 15, 2025
8/10 Very goodThe hotel was very nice.
PaddyApr 6, 2025
10/10 Comfortable and enjoyable stay, with lots of shops and transport close by. A very convenient and comfortable place to stGreat amenities, decent sized rooms, great location. Easy to locate
JuleeApr 1, 2025
9/10 Third time staying here. Will continue to stay here.Everything
PitsineeMar 22, 2025
9/10 Will definitely rebook this hotel if I visit Tokyo againVery well located! next door to Ikebukuro Station which has 8 train lines. Hotel buffet dinner is also a good option
YiApr 10, 2025
8/10 Good stay, convenient location.Good breakfast.
Convenient location very near train station and shopping centre.
FrankApr 7, 2025
8/10 Very goodLocation was great, close to the station.
Breakfast was great!
Staff was very friendly and helpful!
Room was very comfortable.
FilipeMar 10, 2025
10/10 ExceptionalEverything. This was a wonderful hotel with excellent facilities, staff and breakfast.
SimonApr 11, 2025
9/10 I enjoyed our stay at this hotel.Metropolitan Ikebukuro location made traveling to the hotel very easy to reach.
TrikioApr 5, 2025
7/10 GoodLocation was good. Breakfast buffet was good but busy at times
PeterApr 12, 2025
10/10 ExceptionalEvery member of your staff was courteous and helpful. Will return to the hotel again0
LillianMar 14, 2025
9/10 SuperbGreat location, friendly staff, cleanroom
UbonwanMar 15, 2025
9/10 Very recommendedGreat location. Very clean and relatively spacious. Great hospitality.
MayaApr 2, 2025
9/10 SuperbGreat location and an airport limo bus stop. The breakfast buffet is very good.
JaniceApr 5, 2025
8/10 Very goodThe location was great.
LouiseMar 4, 2025
10/10 ExceptionalClean and the staff are really helpful and friendly
AhmadMar 9, 2025
9/10 SuperbGreat location. Spacious room.
JenweiMar 20, 2025
8/10 GoodLocation
WanchaiApr 20, 2025
8/10 ComfortableLocation
SirisakMar 24, 2025
10/10 Exceptional
YoungApr 24, 2025
10/10 Exceptional
JoselitoApr 20, 2025
10/10 Exceptional
MinApr 17, 2025
10/10 Exceptional
GeraldineApr 16, 2025
10/10 Exceptional
LilyApr 12, 2025
10/10 Exceptional
DougApr 11, 2025
10/10 Exceptional
RoyApr 11, 2025
10/10 Exceptional
WongApr 10, 2025
10/10 Exceptional
DougApr 8, 2025
10/10 Exceptional
GurbaxApr 8, 2025
10/10 Exceptional
AlexApr 6, 2025
10/10 Exceptional
LimApr 5, 2025
10/10 Exceptional
LimApr 5, 2025
10/10 Exceptional
LimApr 5, 2025
10/10 Exceptional
CeciliaApr 4, 2025
10/10 Exceptional
GurbaxApr 3, 2025
10/10 Exceptional
SuzanneApr 1, 2025
10/10 Exceptional
HongfengMar 31, 2025
10/10 Exceptional
GeneMar 27, 2025
10/10 Exceptional
CherylMar 23, 2025
10/10 Exceptional
LezleyMar 17, 2025
10/10 Exceptional
TanaMar 8, 2025
10/10 Exceptional
ChinMar 8, 2025
10/10 Exceptional
CynthiaMar 4, 2025
10/10 Exceptional
KalirajanMar 4, 2025
8/10 Very good
MeredithApr 17, 2025
8/10 Very good
HouriyeApr 14, 2025
8/10 Very good
SiewApr 11, 2025
8/10 Very good
JaniceMar 31, 2025
8/10 Very good
HlcMar 12, 2025
8/10 Very good
ChuahMar 9, 2025
8/10 Very good
ChanidapaMar 3, 2025
8/10 Very good
PuiMar 3, 2025
9/10 Superb
ZammitApr 23, 2025
9/10 Superb
RituApr 20, 2025
9/10 Superb
AshleyApr 17, 2025
9/10 Superb
SiriyakornApr 17, 2025
9/10 Superb
MasakoApr 15, 2025
9/10 Superb
GurbaxApr 15, 2025
9/10 Superb
GurbaxApr 15, 2025
9/10 Superb
IsaApr 13, 2025
9/10 Superb
MitziApr 13, 2025
9/10 Superb
DavidApr 10, 2025
9/10 Superb
PlengvidhyaApr 7, 2025
9/10 Superb
HugoApr 5, 2025
9/10 Superb
WaiApr 2, 2025
9/10 Superb
AlanApr 1, 2025
9/10 Superb
BennyMar 29, 2025
9/10 Superb
CarleneMar 20, 2025
9/10 Superb
RandallMar 17, 2025
9/10 Superb
EstyMar 14, 2025
9/10 Superb
EstyMar 14, 2025
7/10 Good
LeonaMar 17, 2025
7/10 Good
WilliamMar 13, 2025
10/10 Good location; Nice hotelStayed in this hotel for 6 nights and the hub had booked a triple room.
However the room is most probably a twin with an additional makeshift bed. It makes the room cramped and quite impossible to walk especially they have moved the 2 single sofas at the walkway in front of the tv.
Did not even saw the view at the window as the makeshift bed is there.
The good about the hotel (reason for 5*)
is that the airport limousine bus stops directly here. We could easily go to and from to the airport with minimal luggage lugging effort. The location is also good. A street down brings you to the shopping belt. Convenience store is at level 1 and it closes at 10pm. There are otherwise a family mart and 7-11 just beside the hotel. Ikebukuro station is also a 5 mins walk away.
Staffs are generally polite and helpful, their Japanese standard. The room is clean and we would always come back to a neat and welcoming room. Came in to a very sweet surprise on my birthday too.
Bed is comfortable but pillows are too soft. Still slept well coz everyone was so tired. Bottled water is also topped up daily. Could not find their kettle so can’t eat my cup noodles on a night.
One thing I would suggest for improvement is their breakfast buffet variety. We had breakfast on 5 mornings (minus a day for a day trip) and yet the food served is 99.99% the same. The difference is only whether they would serve pancakes or waffles. The coffee served is also not really good.
I would therefore not recommend to book the stay with breakfast. There are plenty of nice breakfast options near the hotel.
Shive81Dec 15, 2024
10/10 Hotel close to Ikebukuro metro stationThis hotel is located at a walking distance to the Ikebukuro metro station. This is one of the hotels where the Narita airport limousine bus has a pick-up and a drop point. Hotel has 2 exits with one of them facing the metro station side.
During my visit, check-in was smooth and swift. Staff at the reception can speak English. Hotel has a convenience store and a souvenir store inside the building.
Room was quite the standard one - quite small but with all the necessary stuff, be it the kettle, water bottles, cloth hanger, etc, Bathroom had a bathtub and a good lot of toiletries. An interesting part in the bathroom was the mirror which was heated at the centre so that it was clear despite the fog.
Restaurant is quite big but can get crowded during mornings and at certain times, there is waiting and people will be ushered in to the empty tables by the restaurant staff. Assortment of food during buffet breakfast was good. There are vegetarian options too, but quite limited. All items are clearly marked with the major ingredients which I found really mindful on their part and also very helpful. Laundered clothes are well numbered and always on time.
Staff are very courteous and helpful.
akarshbnDec 30, 2024
8/10 Business Trip in JapanVery good location, just a few mins walk from the subway station. Street is not so busy away from the crowd of Ike. There are also restarurants nearby.
Room is clean and of ample size. Hotel food is quite expensive compared to restau outside. But there is a convini inside the hotel.
Staff is great.
redjhayaDec 10, 2024