4-Star hotel

Hotel Milu Florence

Name: Hotel Milu Florence
Address: Via de' Tornabuoni, 8, Florence, FI, 50123, Florence, Italy, Via de' Tornabuoni, 8, Florence, FI, 50123, Florence
Telephone: 39-375-6713915
Rating: 9.6

Via de' Tornabuoni, 8, Florence, FI, 50123, FlorenceSee map

Excellent

225 reviews

9.6/10

Stay highlights

Charming Florence location

Nestled in the vibrant heart of Florence, Hotel Milu offers easy access to iconic landmarks like the Duomo and Ponte Vecchio, making it the perfect base for exploring the city's rich history.

Personalized guest experiences

Enjoy tailored services that cater to your every need, from bespoke city tours to curated culinary experiences, ensuring your stay is as unique as the city itself.

Stylish rooftop terrace

Unwind on our stunning rooftop terrace, where you can savor breathtaking views of Florence while sipping on expertly crafted cocktails and indulging in local delicacies.

Popular amenities

Free WiFi

24-hour front desk

Terrace

Luggage storage

Concierge service

Newspapers in lobby (surcharge)

Elevator

Breakfast available (surcharge)

Library

Safe-deposit box at front desk

Smoke-free property

Tours/ticket assistance

Free wired internet

Snack bar/deli

Self parking (surcharge)

Rooftop terrace

Airport transportation - pickup (surcharge)

Newspapers in lobby (surcharge)

Choose your room

Jul 29th – 30th 2026

1 Room, 2 Travellers

9.6

225 reviews

trkr6468

Couples · October 2025

10/10

My wife and I spent 4 nights at the Hotel Milu. Overall we were very satisfied with our stay. We stayed in Room 503 which is one of the deluxe rooms with a balcony. The combination of classic wood bea...My wife and I spent 4 nights at the Hotel Milu. Overall we were very satisfied with our stay. We stayed in Room 503 which is one of the deluxe rooms with a balcony. The combination of classic wood beams with modern furniture is a nice combination. The hotel is impeccably clean. The location of the hotel is perfect, on a relatively quiet high end street near a palazzo and a very short walk to the Arno River. A few critique items I would like to mention so future travelers have a full picture. The rooms are small. The hotel does not hide this, listing the sq meters on the website but be aware things are tight. There is closet space for hang-ups and shelves, but if we had not had a balcony, I am unsure where we would have put our suitcases. Yes we left them on the balcony and yes we got lucky it did not rain. The balcony is peaceful and a great place to relax but do not think you have a real view as you do not. The bathroom is functional but the shower is a rain shower or a handheld, which would be fine if the shower were large enough to accommodate a rain shower. Rain showers look cool but for me personally are not very functional. Just not our cup of tea. The website for some reason lists the first item for hotel amenities stating adjustable heating and cooling. Unsure why this is the #1 item when this control is extremely limited. Our thermostat would only adjust between 19-20 Celsius which is 66.2-68 Fahrenheit, so while technically you can “adjust” this adjustment was minimal. We were not told by anyone if further adjustments could be made and we did not ask as the website says the rooms have adjustable temperature. If I have to go complain about something then this would automatically warrant a less than 5 star rating so, regardless of whether it was resolved.Show More

SanMichele1

Friends Getaway · October 2025

6/10

My 3 rating is exclusively at result of the reservations process and the failure of the agent to provide customer service until forced. I picked Milu because of their TA rating. I needed 3 rooms. I f...My 3 rating is exclusively at result of the reservations process and the failure of the agent to provide customer service until forced. I picked Milu because of their TA rating. I needed 3 rooms. I found TA rates less than those offered direct from hotel. I contacted the hotel asking if they would honor TA rates as I preferred to book direct. I was referred to hotel site to book direct. They ignored my request to honor the rate so I booked through TA. This is where it goes south. The hotel now tells me they have a reservation for 6 rooms uncancellable and unreimbursable booked through Expedia (apparently TA uses Expedia). The hotel clearly knew my reservation was for 3 rooms not 6 as they had emails from me. I was told I needed to contact Expedia to resolve the issue....when I have not reserved through them. Lorenzo...the agents job is reservations...you would think he would make a few calls. This is when I had to throw a tantrum ...emails and phone calls to hotel. I had to guilt them into providing some basic service. This goes on but bottom line...my only confirmation received from TA was for 3 rooms. My credit card was only charged for 3 rooms. I was told I still needed to call Expedia to authorize cancellation of the added 3 rooms. When I did...they had no record. Apparently only the hotel had a 6 room issue. A lot of angst, a lot of angry mails and phone calls, a lot of wasted time. If only Mr. Lorenzo was responsible and willing to lift a finger, all could have been avoided. The hotel is nice, accommodations are good, the location was great, the ladies at reception were great. It's sad there couldnt have been reasonable support up front.Show More

anthonycD6124YS

Solo Travel · November 2025

10/10

Hotel Milu is amazing. You won't find a better place. The staff are wonder, they go above and beyond to make your stay the best. My room was just like the photos. I can't say enough good things about ...Hotel Milu is amazing. You won't find a better place. The staff are wonder, they go above and beyond to make your stay the best. My room was just like the photos. I can't say enough good things about how great the service was, how nice the people are and how wonderful the entire staff are. The front desk staff are top-notch, the cleaning service and everyone else, are just absolutely the best. My room was spacious and super clean. The location is the best you will find, it is near everything a visitor will want to see. I felt very at home, and the breakfast was excellent. I highly recommend you enjoy the wonderful breakfast. I am so glad I opted for the on-site breakfast that came with the pleasant smiles of the staff. A great way to start the day. The front desk was kind and helped me with things like directions and local shopping. This hotel is great, and the people working there are what make it so special. Everyone seemed very happy to help with anything. I love the art books on the 5th floor. I can't wait to visit again! Thank you Team Milu!Show More

O5794LQtristang

Couples · August 2025

10/10

Hotel Milu was the hotel we picked for our first stay in Florence and from now on we will always choose them whenever we visit. All staff at Hotel Milu were incredibly friendly, attentive, and helpful...Hotel Milu was the hotel we picked for our first stay in Florence and from now on we will always choose them whenever we visit. All staff at Hotel Milu were incredibly friendly, attentive, and helpful. In all honesty, the hotel’s staff is the main reason we would come back! They helped Hotel Milu feel like our home during our stay and we are very grateful for their hospitality. We got a room for two people and it was a bit small, but it was more than enough space for us to comfortably leave our stuff and explore the city or enjoy our time in the hotel. The hotel provided many complimentary amenities like coffee and tea in a charming lounging area and across balcony to relax at any time. Hotel Milu also had gorgeous artwork, sometimes purchasable, displayed across the building which gave the hotel character and made it enjoyable to walk through. Additionally, the hotel is perfectly located in the heart of Florence. Walking to the hotel from the Firenze Santa Maria Novella train station took no more than 10 minutes down a popular street, which made it very convenient to get to while feeling safe in a new city. From the Hotel’s location, it was easy to walk around to the Uffizi Gallery, Cathedrals, Museums, cooking classes in Florence, and shopping stores in the area. Once again, we’d never choose another hotel in Florence above Hotel Milu. Thank you for the wonderful memories and we hope to stay there again soon!!!Show More

Amenities

General

Terrace

Smoke-free property

Front Desk Services

Newspapers in lobby (surcharge)

24-hour front desk

Luggage storage

Concierge service

Tours/ticket assistance

Newspapers in lobby (surcharge)

Accessibility

Elevator

Wheelchair-accessible on-site restaurant

Accessible airport shuttle

No accessible airport shuttle

Internet

Free WiFi

Free wired internet

Transport & Parking

Self parking (surcharge)

Airport transportation - pickup (surcharge)

Restaurant & Bars

Breakfast available (surcharge)

Snack bar/deli

Outdoor Activities

Rooftop terrace

Safety & Security

Safe-deposit box at front desk

Additional Amenities

Library

Art gallery on site

FAQs

Check-in starts at 03:00 PM, while you're expected to check out by 12:00 PM.

Hotel Milu Florence's cancellation policy depends on the room type and the dates it’s booked around. Make sure to select your preferred cancellation policy when selecting your rooms.

No. This hotel does not provide breakfast with its rooms.

Yes. This hotel provides free wifi connectivity along with your rooms.

Need more than 8 rooms?