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Hotel Neri – Relais & Chateaux

Name: Hotel Neri – Relais & Chateaux
Address: San Sever, 5, Barcelona, Spain, San Sever, 5, Barcelona
Rating: 9.4

San Sever, 5, Barcelona

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Excellent

476 reviews

9.4/10

Historic Elegance with Modern Luxury
Nestled in the heart of Barcelona's Gothic Quarter, Hotel Neri offers a unique blend of 18th-century charm and contemporary sophistication.
Sophisticated Dining and Relaxation
Indulge in delectable cuisine at the hotel restaurant, unwind with a drink at the terrace bar, or escape to the tranquil library or rooftop garden terrace for a peaceful retreat.
Preserved Heritage and Exclusive Accommodations
With its preserved historic façade, 17th-century stone wall, and Specialty Monument status, Hotel Neri provides a truly exclusive experience. Additionally, guests can opt for luxurious stays in the meticulously restored apartments nearby.
Experience the allure of ancient Barcelona at Hotel Neri Relais & Châteaux. Book your stay now for an unforgettable getaway.

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Popular Amenities

Air conditioning

Swimming pool

Luggage storage

Bath

Choose rooms

Jun 7th – 8th 2026

1 Room, 2 Travellers

9.4

476 reviews

ajs6890

Couples · October 2025

6/10

We booked 5 nights at Hotel Neri based on their recognition as a Relais & Chateaux property and their 5-star rating. Unfortunately, Hotel Neri fell short of expectations. Starting with the good, the ...We booked 5 nights at Hotel Neri based on their recognition as a Relais & Chateaux property and their 5-star rating. Unfortunately, Hotel Neri fell short of expectations. Starting with the good, the location is top-notch. It is centrally located in the Gothic Quarter around the corner from Plaça de Sant Jaume. There isn’t very much in Barcelona that is too far away from the hotel. It seems Hotel Neri is the nicest property actually located in the Gothic Quarter. We did not eat lunch or dinner at the hotel, but the breakfast was one of the bright spots of our stay. Unfortunately, the bad outweighs the good. To start, cabs are often forbidden from driving to the front of the hotel. Upon arrival, we were dropped off at the Hotel Rialto and had to get assistance from one of their porters with our bags just to get to the entrance to Hotel Neri. It seems cabs are permitted to drive to the front of Hotel Neri at certain times of day, but the majority of the time are prohibited. If you use an app for transportation, many cab drivers are unaware that they can drive to the entrance of the hotel even at times when it is permitted (actual ride-sharing drivers are always prohibited). It would have been nice to be informed of this prior to arriving in Barcelona. The staff at Hotel Neri were hit and miss. Some were accommodating while others came off as disinterested to the point where we were made to feel like we were inconveniencing them when simple/reasonable requests were made. Having the door locked for security purposes gives peace of mind, but the person at the front desk was not always present meaning we had to stand around and wait for someone to let us in. A better system would be to give us key cards that can be used to unlock the front door in the event the front desk is empty. We had a junior suite, which was fairly spacious for Europe, but the bathroom amenities were laughable. The shampoo, conditioner and body wash were extremely watery and they all came in small containers with cork tops that had to constantly be refilled by housekeeping. Between two people, we could not go more than a day and a half without needing a refill because the products were so deficient. It got to the point where we actually went to a local store and bought our own travel-sized products so we didn’t have to keep using the poor products offered by the hotel. In addition, the shower in our room made a mess on the floor. We had to lay down multiple towels to soak up the water that would spray out of the shower/tub. There wasn’t a single day when we did not have sopping wet towels on the floor of our bathroom. The hotel does not have a fitness center and the pool on the top floor looked much more inviting and larger in pictures than in person. The same can be said for the entirety of the lobby. Overall, Hotel Neri does a great job of presenting itself as a 5-star hotel online, but it feels more like a 3.5-4 star hotel when actually staying on property. No doubt, the location is 5-star, but the negatives I have mentioned above greatly detract from the overall stay. We will be returning to Barcelona in a couple months and would not consider staying at Hotel Neri again.Show More

616jony

Family · November 2025

10/10

Our stay at Hotel Neri was nothing short of exceptional. Traveling with two young kids can be challenging, but from the moment we arrived, the entire team made us feel not only welcomed, but genuinely...Our stay at Hotel Neri was nothing short of exceptional. Traveling with two young kids can be challenging, but from the moment we arrived, the entire team made us feel not only welcomed, but genuinely at home. The warmth and care we experienced went far beyond what you expect from even the best hotels. A very special thank-you to Thomas and the rest of the team, who consistently went above and beyond for our family. Whether it was anticipating what our kids might need, offering thoughtful local tips, or simply greeting us each day with genuine kindness, they played a huge part in making our stay unforgettable. Their attention, patience, and personal touches made our children feel comfortable and happy—something any parent knows is priceless. The hotel itself is stunning: beautifully designed, perfectly located, and full of character. The breakfast is top notch and the kids loved it, special shoutout to Fernando and his team who created a warm and delicious experience each morning. It’s the people who truly set Hotel Neri apart. Every member of the staff treated us with such warmth. We can’t thank everyone enough for creating such a special experience for our family. We left with wonderful memories and can’t wait to return. Hotel Neri is an absolute gem.Show More

kapadia19

Couples · November 2025

10/10

Everything is great about the place; especially their staff at reception; Tataianni helped us a lot, even the gentleman that we checked in with; the other girl twin sister of Tatianni was also very fr...Everything is great about the place; especially their staff at reception; Tataianni helped us a lot, even the gentleman that we checked in with; the other girl twin sister of Tatianni was also very friendly; Thoma the doorbell guy .. all the staff was wonderful, also a gentleman that helped us to get to our taxi on the day we checked out Breakfast was also good.. thank you for your great services and wonderful staff..we had a issue as our taxi driver ( Irfan/ Ahmed ) on our way from airport just dropped us on middle of the street stating the taxi won’t go their.. even when he spoke with hotel manager their is a closer place to hotel where he can drop us but he didn’t listen at all that was out worst experience .. keep in mind that these type of taxi drivers are lazy and unfriendly .. try to book your taxi through hotel if you want door to door service.. or else be ready to walk with your luggage.. also their is a school right behind the place you would hear the kids playing during day tine as they use the square as school play ground.. try to contact hotel before you get their to a oils such issues .. Entire staff thank you for helping us, thank you Tatiana for guiding us where to get good food and planing our stay in BarcelonaShow More

JillM147

Couples · December 2025

10/10

Hotel Neri was the perfect location for our 3 day visit to Barcelona before embarking on a cruise. It’s located in the historic Gothic Quarter. The staff went above and beyond to accommodate us with...Hotel Neri was the perfect location for our 3 day visit to Barcelona before embarking on a cruise. It’s located in the historic Gothic Quarter. The staff went above and beyond to accommodate us with an early check in upon our morning arrival after an overnight flight. The hotel is top of the line, clean, and decorated nicely. The restaurant in the hotel has an amazing breakfast. We started with coffee before a tray with breads, fruit, yogurt and juices was brought to us. In addition, we were able to order off the menu. I cannot say enough about Tomas, who greeted us with cappuccinos upon our arrival. He was friendly and was there to assist with any questions we had. Tomas went above and beyond the day of our checkout, speaking and coordinating logistics with our driver who couldn’t pick us up at the hotel due to a protest in the vicinity. Tomas led us and our luggage through blocks of pedestrians to meet up with the driver who was parked several blocks away. We couldn’t have done it ourselves in a city we weren’t familiar with. Overall, I’d highly recommend Hotel Neri for your visit to beautiful Barcelona.Show More

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Amenities

General

Non-smoking rooms

Air conditioning

Terrace

Soundproof rooms

Allergy-free room

Front Desk Services

Luggage storage

Express check-in/check-out

Tour desk

Private check-in/check-out

Concierge service

Cashless payment available

Contactless check-in/check-out

Front desk (limited hours)

Express check-in

Housekeeping on request

Accessibility

Lift / Elevator

Facilities for disabled guests

Wheelchair accessible

Emergency cord in bathroom

Accessible shuttle

No accessible shuttle

Internet

Free wired internet

Internet access

Transport & Parking

Car hire

Shuttle service (additional charge)

Covered parking

Garage

Pet-Friendly

Pets allowed

Pet bowls

Pet basket

hygiene

Guest rooms disinfected between stays

Cleaning standards that are effective against Coronavirus

Physical distancing rules followed

Hand sanitizer in guest room and key areas

Sanitized tableware & silverware

Shared stationery like menus, pens are removed

Physical distancing in dining areas

Bulk dispenser for toiletries

Pool Facilities

Swimming pool

Shallow end

Access to nearby outdoor pool

Pool sun loungers

Exercise/lap pool

Restaurant & Bars

Restaurant

Room service

Packed lunches

Fruits

Food delivered to guest room

Delivered food - securely covered

Mobile app for room service

Snack bar/deli

Vegetarian menu options available

Spa

Massage services

Solarium

Public Bath

Games, Entertainment & Media

Board games/puzzles

Television in common areas

Cleaning Services

Ironing service

Guests can opt-out any cleaning services during stay

Business & Work

Fax/photocopying

Reception hall

Outdoor Activities

Swimming nearby

Rooftop garden

Family Friendly

Family rooms

Kid meals

Supervised childcare/activities

Safety & Security

Safety deposit box

Staff adhere to local safety protocols

Fire extinguishers

First aid kit available

Smoke alarms

Key access

Screens / Barriers between staff and guests for safety

Face masks for guests available

Security alarm

Key card access

Additional Amenities

Grocery deliveries

Wine release events

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House rules

Check-in

03:00 PM

Check-out

12:00 PM

Cancellation policy

Cancellation and prepayment policies vary according to accommodation type. Please check what conditions may apply to each option when making your selection.

FAQ

Check-in starts at 03:00 PM, while you're expected to check out by 12:00 PM.

Hotel Neri – Relais & Chateaux's cancellation policy depends on the room type and the dates it’s booked around. Make sure to select your preferred cancellation policy when selecting your rooms.

Yes, breakfast is included with some of the rooms. However, some rooms include breakfast with an extra charge. Make sure to select your preferred meal option when selecting your room. Subject to availability.

Yes. This hotel provides free wifi connectivity along with your rooms.

Yes, parking is available at this hotel. Charges may apply depending on the room type or parking option. Please check parking availability and pricing during room selection.

Yes, pets are allowed at this hotel. Additional charges and restrictions may apply. Please check the pet policy while booking or contact the hotel for more details.

Yes, children can stay at this hotel. Family-friendly rooms and amenities may be available. Some extra charges may apply depending on room configuration and the age of the children.

Happy Travels!

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Hotel Neri – Relais & Chateaux

Excellent

476 reviews

Show More

Popular Amenities

Choose rooms

Jun 7th – 8th 2026

1 Room, 2 Travellers

476 reviews

ajs6890

6.css-xp6yv9{margin:0;font-size:14px;font-weight:400;line-height:140%;font-family:Futura;color:#453C37;font-size:10px;font-weight:350;color:#7C7068;margin-left:4px;}/10

616jony

10/10

kapadia19

10/10

JillM147

10/10

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Amenities

General

Front Desk Services

Accessibility

Internet

Transport & Parking

Pet-Friendly

hygiene

Pool Facilities

Restaurant & Bars

Spa

Games, Entertainment & Media

Cleaning Services

Business & Work

Outdoor Activities

Family Friendly

Safety & Security

Additional Amenities

Show More

House rules

FAQ

476 reviews

ajs6890

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