10/10 Location, friendly staff, comfortable rooms and hot chocolate. Did I mention Location?With so many places to choose from to stay on our first trip to Kyoto, I'm so glad we settled on Hotel Resol Kyoto Kawaramachi Sanjo.
The location was absolutely perfect, an easy walk across the river to Gion and all its magnificent attractions, Pontoncho Alley even closer and with direct access to bus routes, and train stations only a few minutes walk away.
Surrounded by restaurants and food outlets and Nishiki Markets a little further away but still an easy walk. We were there for 6 nights but wish we could've stayed longer because there's still so much we didn't get to see.
The building design and aesthetic is just beautiful feeling like a homely Ryokan but still with the benefits of a modern hotel. It was actually very interesting to learn (reading in the lounge) about the concept behind the design of the hotel's ground floor and it all began to make sense. The staff were extremely friendly and courteous, and the coffee machine with hot chocolate in the lounge was a god send every night before bed.
What was totally unexpected and such a welcome surprise was the Geisha show during our stay. We found out that the hotel regularly runs traditional Japanese experiences throughout the week for the benefit of guests only. To have had the opportunity to experience a Geisha show in such an intimate setting was an unforgettable experience, and certainly not something we expected to be able to come home having experienced.
The room was quiet, and bed was comfortable. We barely spent any time in there but while we did it was lovely and just what we needed.
TravisMar 19, 2025
7/10 A centrally located hotel that lacked comfort, quiet, and overall value for money — less recommended for familiWe stayed here during our trip to Kyoto and unfortunately found it to be the least satisfactory of our accommodations in Japan. Our first room was small and not properly cleaned, with food residue on the tatami floor. We requested a better room and were offered a paid upgrade. The new room was more spacious and clean, but it lacked natural light due to exterior shutters, was consistently hot and dry despite adjusting the AC, and opening the window wasn’t an option due to loud street noise, even late at night.
The location is very central, which is convenient but comes with significant noise. The laundry room had only two washers and dryers, and the dryers were inefficient, causing long wait times well into the night.
While the hotel is nicely designed and might suit solo travelers or couples, it’s not ideal for families or those seeking comfort and quiet. In my opinion, it doesn’t offer good value for the price.
NatashaApr 9, 2025
8/10 I enjoyed my experience here! I would definitely stay here again if I visit Kyoto.The location was about 10 minutes away from the station, might take a bit longer if you're travelling with luggage. I really liked the location, it was close to many of the tourist spots. A lot of restaurants were nearby too! The staff can speak in English so communication was really smooth. I requested for the rooms to be next to each other and they were able to fulfil my request which I really appreciated.
The interior of the room was really nice, although it was slightly small for 2 luggages. However, if you don't mind rearranging some of the furniture on your own, then you will have enough space to fit two luggages beside the bed.
We reached here way before check in but the hotel allows you to leave your luggage there so you can walk around nearby. They also have a lounge area with coffee machines so you can rest and drink something while waiting for check in.
IrdinaMar 19, 2025
2/10 Disappointing Stay – Not Baby-Friendly, Poor Service, and Misleading BreakfastRoom design
OfekApr 16, 2025
9/10 Wonderful location and hotel, but it is tiny and just skip breakfastThe room was very comfortable all around. But know that it is SMALL. Like you sort of have to shuffle sideways around the bed. There’s enough room for 1 carryon sized luggage to be open and that’s about it. But everything was clean and high quality.
The activities were so great. Around 5pm most days they have some cultural activity you can participate in for free in the lobby. The calligraphy on Thursday was super fun. The staff are the standout here, so welcoming and professional.
We checked out the breakfast, but I would not recommend. It’s held in - 3rd party Italian restaurant in the basement of the hotel. The restaurant and food look really sad and for the price of one person to eat, there is a coffee shop 3 mins walk that made delicious breakfast sandwiches and coffee.
MichaelApr 16, 2025
3/10 Prices at double it should have been.Easy to get to on the number 5 bus from station approx 7 stops. Pay with Suica.
Hotel looked after luggage as we got there early
GaynorApr 23, 2025
8/10 Nice design, perfect location, clean, calm. Would stay again.Excellent location right next to shopping, across the river from Gion, with bus stops right out the front door. Nicely designed, sparkling clean, and helpful staff. My room would have been cramped for two people, but it was perfect for one. Easy to add two nights at the front desk, and a bit cheaper than it would have been on the app. Breakfast buffet is a good selection with a little wine to boot; though the Italian restaurant setting in the basement doesn’t match the rest of the vibe of the hotel. Laundry is conveniently located right down the hall from breakfast.
ChandreApr 2, 2025
5/10 For a night or two is a good choice, for longer stays I'd recommend another hotel.The location is great and so is the staff at the concierge.
Room size is decent for the Japanese hotels standard.
LorenzoApr 5, 2025
7/10 GoodThe location was fantastic but the size of the rooms was tiny and not suitable for 2 people. One person has to climb over the other to get out of bed. No room for luggage for a second person.
The bed was made a couple of times but the cleaning was non-existent. We washed our cups out in cold water each day but feel as there is no dishwashing detergent provided the cups and benches should be cleaned each day.
The staff were lovely but it would be nice to have one person who could speak basic English to be able to communicate effectively.
As I said before the location sold it.
DeniseMar 29, 2025
10/10 Absolutely great place to stay , would definitely recommend.Perfect location , very close to a commercial area with multiple shops and restaurants, as well as less than 5 minutes walk towards the train station. Clean facilities and very helpful staff , that facilitated our luggage transfer with great care (filled all the forms for us and even called the next hotel to confirm our reservation and inform them). Great aesthetic of the hotel and rooms , fitting the Kyoto vibe. 100% would stay again.
StavrosApr 21, 2025
8/10 Very goodThe location is excellent and the staff so lovely and helpful. Bonus was that it was a Maiko preforming a dance for free. Such a nice touch. I was really impressed and surprised by their extra activities. I also really liked that they had made a box with with cups and matcha tea in each room. They atmosphere in the room was lovely modern but a bit like a roykan and it smelled nice.
KatrineApr 2, 2025
10/10 ExceptionalThe room was fairly small but had everything we needed! Comfy bed, table/counter space, mini fridge, hangers, private bathroom, and it was a very charming style! The adjustable lighting was also very nice.
Wonderfully pleasant and helpful staff. Also greatly appreciated the affordable laundry machines! (300 yen to wash, 100 yen to dry)
Location was also fantastic, near many many shopping and dining options, and walking distance to Gion ward, which was so awesome. Highly recommend!
ReynoldsMar 29, 2025
6/10 It’s a good hotel but it’s not a good value for money.The location is very good, in the city center and near all the good reataurants, markets and shops. and over all it’s a cute hotel
NouranApr 6, 2025
7/10 Decent stay in KyotoIt was a nice stay; decent location, comfortable bed. Having to put our garbage and towels outside the room every morning made the halls seem dirty and messy, I’d rather have standard room cleaning but it wasn’t a huge deal. The rooms were on the small side but bigger than the small rooms in Tokyo. The window was very small and faced another building, which didn’t allow much light to get in so the room was pretty dim and felt closed in.
MelissaApr 1, 2025
4/10 Should have spent less on design, more on practicalityLocation was amazing. The room _looks_ good. Staff was friendly.
BenceApr 7, 2025
10/10 Great location in KyotoLocation of the hotel is great for anything you would like to do in Kyoto. You are close to the market and are within a mile or so of other main attractions in case you would like to walk or take a taxi. The train station (Sanjo) is also a very short walk away which makes getting to Uji or Fushimi Inari very easy as well. Would recommend this place.
AndrewApr 8, 2025
10/10 Amazing experienceMy experience was really good. The room was clean and hygienic. Staff members were friendly and approachable. Location was great as everything was located next to the hotel. Breakfast options were diverse and also delicious. They also give two free water bottles everyday in room service which was very helpful. 10/10 recommend!
HimadriApr 1, 2025
9/10 Great location, clean and comfortableAmazing location, lovely scents and smells in hotel, soaps etc, tiny room but very comfy and clean, very helpful and friendly staff, free coffee/hot choc all day in the lobby lounge, we were on level 8, could open the window but also the double screen kept out light and noise very well.
FreyaMar 24, 2025
9/10 It was a really good hotel with minor imperfections.Staff nice, lot of free amenities. You get to wash your clothes after paying 300 yen. They gave us free matcha too so that was cool.
StephenApr 9, 2025
10/10 Great locationThe room was comfortable but modern. The location was perfect, with access to multiple transit options within a five minute walk and plenty of food and shopping locations to choose from. The room was quiet despite being directly on a busy street.
LauraApr 13, 2025
3/10 Poor value for moneyCentral location
HjertakerApr 21, 2025
10/10 A memorable stay.The location was central to everything. Surrounded by amazing restaurants/ bars, and an abundance of shops! Super clean and beautiful interiors.
DeanaMar 29, 2025
10/10 ExceptionalThe hotel was great! The location was amazing everything was near by. Lots of restaurants and shops a walking distance. The train station was also 2 min away. The hotel was super clean and the staff was amazing.
GenesisApr 15, 2025
10/10 We didn’t experience any issues with this hotel, location is great for shopping & public transportGreat location, friendly staff, bus stop right outside.
KarlaMar 21, 2025
10/10 ExceptionalAmazing hotel. The staff are very friendly and the rooms were excellent. Great range of free amenities at lobby and very close to markets / stores and resteraunts in Kyoto.
JackMar 22, 2025
8/10 Relaxing stay but not as great as expectedClean but dark and small room, staff were not very friendly and lost our luggage (before eventually finding it) but the location was good
MichaelApr 14, 2025
8/10 The reception staff are fantastic. A big thank you to the lady helped me get my bag with my passport back which I left iThe staff and the location are the properties best assets
MichelleApr 10, 2025
7/10 Great location and a very clean friendly hotel. I loved the nightly culture shows.Location, friendly staff, cultural experiences.
JohnMar 20, 2025
6/10 Small room but good locationThe room was kind of small. I had no view at all. I liked that you could walk to the river. A bus stop was located right in front of the hotel.
SharmaineApr 7, 2025
10/10 Perfect place to stay to visit Kyoto .I loved this hotel from the moment we walked in. Friendly staff, calm atmosphere and beautiful reception. Brilliant location.
EmmaMar 21, 2025
9/10 Great spot with free coffee and hot coco!Great location and clean with a great variety of amenities. So close to things but so quiet once in hotel
ShannonMar 26, 2025
8/10 Great hotel unfortunately the bed was very uncomfortable. We booked and paid for 6 nights and couldBest location, beautiful staff
MariaApr 7, 2025
8/10 Very goodLovely hotel in a wonderful location. Rooms are not very sis ious but are well organized and thought through. Was very quiet at night.
MelindaApr 12, 2025
10/10 Initially booked for 2 nights, loved it so much we extended our stay 2 nightsFantastic location, great service, close to multiple metro lines
TurnerMar 23, 2025
6/10 Central but too smallWe really liked the central location but did not like how small and compact the bedroom, bed and bathroom were.
JoannaApr 12, 2025
8/10 Very goodGreat location, friendly helpful staff. Big room with a long bath.
GavenApr 21, 2025
9/10 Great spot all that we wanted at our fingertips, will return.Excellent location, great atmosphere, small room but comfortable
WayneApr 2, 2025
9/10 Enjoyed this hotel.comfortable great locationVery good location. Helpful staff. Complimentary tea ceremony.
KarenMar 23, 2025
4/10 Really disappointed - wouldn't go back or recommend to anyoneridiculously overpriced and no value for money whatsoever
MichelleApr 6, 2025
7/10 Very good for a short stayVery central location, close to city and attractions
AveshApr 11, 2025
7/10 Lovely butStylish and well located, good bed.
DianaMar 21, 2025
6/10 Good value for money.Location is top notch
LudovicaApr 15, 2025
6/10 Great!Great location and very friendly staff! Clean room.
ChristinaMar 26, 2025
10/10 Great stay. Would stay here again.Location was excellent
AndrewMar 20, 2025
7/10 Room is too dark can not see anythingLocation
HsinApr 12, 2025
9/10 SuperbWell maintained and quiet
GalApr 8, 2025
10/10 Wonderful hotel in a wonderful town on a wonderful trip.Wonderful hotel.
JohnApr 11, 2025
9/10 SuperbVery good location. Nice staff.
I gladly recommend it.
KienanApr 21, 2025
9/10 It's was great!It smelt so nice! And rooms were cute
AlixMar 20, 2025
4/10 DisappointingVery small room
Like walk in back out Size
UlfMar 19, 2025
7/10 GoodBeds and pillows were extremely uncomfortable
ToriApr 15, 2025
10/10 I had an excellent day celebrating with my wife.
LopezApr 9, 2025
8/10 Very goodClean room.
Comfy beds.
Friendly staff.
KaiApr 1, 2025
10/10 Loved our stay in Kyoto!Location was perfect!
HollyApr 10, 2025
10/10 Exceptional
N_garciaApr 22, 2025
10/10 Exceptional
JessicaApr 20, 2025
10/10 Exceptional
ManuelaApr 17, 2025
10/10 Exceptional
BeataApr 15, 2025
10/10 Exceptional
NicolaApr 15, 2025
10/10 Exceptional
AnaApr 11, 2025
10/10 Exceptional
NamkangApr 8, 2025
10/10 Exceptional
HeidiApr 8, 2025
10/10 Exceptional
GiulianaApr 5, 2025
10/10 Exceptional
RoslynMar 31, 2025
10/10 Exceptional
KaushlendraMar 31, 2025
10/10 Exceptional
HannahMar 30, 2025
10/10 Exceptional
DanielMar 30, 2025
10/10 Exceptional
LeslieMar 30, 2025
10/10 Exceptional
TerenceMar 29, 2025
10/10 Exceptional
RaefMar 28, 2025
10/10 Exceptional
OliviaMar 26, 2025
8/10 Very good
GabrieleApr 23, 2025
8/10 Very good
MuratApr 21, 2025
8/10 Very good
SallyApr 20, 2025
8/10 Very good
HelenApr 15, 2025
8/10 Very good
MelindaApr 12, 2025
8/10 Very good
AnaApr 10, 2025
8/10 Very good
MokApr 7, 2025
8/10 Very good
SuetMar 24, 2025
8/10 Very good
KeeMar 19, 2025
9/10 Superb
AliceApr 16, 2025
9/10 Superb
GeoffreyApr 15, 2025
9/10 Superb
RobertApr 14, 2025
9/10 Superb
NiklasApr 12, 2025
9/10 Superb
RachelApr 9, 2025
9/10 Superb
EmilyMar 28, 2025
9/10 Superb
JeffMar 26, 2025
9/10 Superb
EdwardMar 24, 2025
9/10 Superb
EkaMar 21, 2025
9/10 Superb
PendleburyMar 18, 2025
7/10 Good
AliceApr 12, 2025
7/10 Good
JavierMar 29, 2025
7/10 Good
RyanMar 29, 2025
7/10 Good
RomanMar 29, 2025
6/10 Tiny roomsAs per Japanese hotels, the rooms are tiny but I think these rooms are really tiny and maybe a touch claustrophobic, and I had the room to myself. The dark lighting of the room does not help and neither does the double bed which is put against the wall so a couple will need to take turns getting on the bed! I hit my foot several times against the corner of the bed trying to move around the room. You will need to organize your stuff and clothes in the room to adapt. There is no daily housekeeping and you are expected to leave your trash and used towels yourself outside the doors which I found a bit weird for price being paid per room. Location wise it is central and close to the markets, malls and transport. Reception staff were ok but can’t say friendly.
globetrottergirl07Dec 9, 2024
10/10 Awesome location and cosy ambianceThis is my favourite city in Japan so far. The hotel is located on a major shopping street and lots of restaurants and the famous Nishiki Market.
The hotel supplies pyjamas and slippers to use, plus a lot of free samples of skin care, hair care, etc. What a lovely touch. It almost feels like you are being a pampered guest!
It is also a good base to explore the nearby areas, like the famous Fushimi Imari-taisha Temple, Kinkaku-ji temple plus Arashiyama bamboo forest etc etc. All easily accessed via train. Most rides you can pay with your Suica card.
PhoebeNJJul 6, 2024
8/10 Great location, great comfortA really nice hotel in a great location. This hotel is just off the main shopping street, and is really close to the Gion district where there are an array of great restaurants. The hotel room is relatively small, but it is well equipped and the bed is comfy. The toiletries selection is top notch! Breakfast is served in the Italian restaurant next door, but there are plenty of local options to eat too.
JoF4888Jun 11, 2024
10/10 Fantastic, would definitely book again!Absolutely fantastic. Location is perfect, you are close to everything. The hotel itself is very beautiful and got a great atmosphere. Very relaxing. The staff was great, super helpful and they forwarded our luggage. 2 bottles of free water everyday. No complaints, loved it!
273kristienvMay 21, 2024
10/10 Excellent hotel and worth itMy wife, 17 year old daughter, and I just spent 4 nights here. The hotel has a great location and is so nice we thought it would cost much more. I would absolutely recommend it and stay again. Our daughter had her own room. The rate was about $100/room/nt.
Los-AngenlosJul 14, 2024