SummeSuni
Couples · October 20256/10
Check the reviews, most seem to be very happy with the RH Victoria. Maybe we are very unlucky but there always seems to be one or two niggles.
First piece of advice to future guests is make sure you...Check the reviews, most seem to be very happy with the RH Victoria. Maybe we are very unlucky but there always seems to be one or two niggles.
First piece of advice to future guests is make sure you know exactly what room you have booked. RH Hotels like to give their rooms exotic and occasionally misleading names (and none more so than the RH Victoria). This time we booked a Dream Room. In reality it was just a basic 2nd floor room (The RH Royal, which is opposite, refers to the exact same room as a Comfort Room).
October 1st was the start of an unexpected heatwave, and room air conditioning was switched off. Quite unpleasant as our room was just too hot at night and also during day. The room air conditioning finally became room functional on the afternoon of the 3rd.
When we were checking in, reception were asking for nearly a 100 euros more than the booking price. We had booked with hotel, and I dug out the confirmation which verified my understanding of the price, and this was reluctantly excepted. However, this was not the end of it. When we checked out, reception made another attempt to charge us the extra money. It was a different member of staff who, to be fair, was very apologetic when we again produced the confirmation letter.
During our four day stay, it was very hot, and like many others we spent much time by the bar. Surprisingly, the pool bar was not open. If you wanted a drink, you had to go into the hotel, get a lift to the reception level, go in the bar, and then bring it back.
One last point, and it is a very small point, and in someways quite amusing. Butter is freely available at breakfast time, but nowhere to be seen at lunch and breakfast time. A strange state of affairs as fresh bread is available at all times. I mentioned this on previous reviews, but nothing much has changed. However, I can tell you that a small supply is usually hidden away in a pint sized plastic white pot, by one of the staff stations, next to the cutlery.
The above is unfortunate as the Hotel has many excellent features. But big reputations raise expectations.
On a more general note. As with the other two near RH Hotels (Royal and Princesa), the hotel is situated perfectly in the centro area, as close to all three beaches, the old town, the harbor etc. The british clubbing area is an 8 euro taxi ride.
All 3 mentioned RH Hotels, have food standards and menu quality that are way above the majority of rival local hotels.
There is a chargeable spar area in this hotel. Guests are welcomed to the entertainment program, at hotel and also at the RH Royal, opposite.Show More
