Hotel Victoria, a Gran Meliá Hotel - Image 1

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5-Star hotel

Hotel Victoria, a Gran Meliá Hotel

Name: Hotel Victoria, a Gran Meliá Hotel
Address: Avenida Joan Miró, 21, Palma de Mallorca, Spain, Avenida Joan Miró, 21, Palma de Mallorca
Rating: 8.7

Avenida Joan Miró, 21, Palma de MallorcaSee map

Good

1674 reviews

8.7/10

Stay highlights

Coastal Palma paradise

Nestled in the heart of Palma de Mallorca, Hotel Victoria offers breathtaking views of the Mediterranean Sea, with easy access to the vibrant city center and historic sights.

Unforgettable luxury experiences

Indulge in personalized services, from rejuvenating spa treatments to exquisite dining options that highlight local flavors, ensuring every moment is memorable.

Stunning rooftop oasis

Relax by the stunning infinity pool on the rooftop, where panoramic views meet luxurious lounging, making it the perfect spot to unwind and soak up the sun.

Popular amenities

Parking

Non-smoking rooms

Air conditioning

Swimming pool

Restaurant

Room service

Terrace

Family rooms

Lift / Elevator

Luggage storage

Express check-in/check-out

Safety deposit box

Fax/photocopying

Tour desk

Soundproof rooms

Ironing service

Car hire

Sauna

Choose your room

Jul 29th – 30th 2026

1 Room, 2 Travellers

8.7

1674 reviews

sarahmO6094UL

Couples · November 2025

10/10

This was our first stay at this hotel despite staying in and near to Palma over the past 25 years and passing the hotel regularly. By chance, we walked through to the marina earlier this year and we’r...This was our first stay at this hotel despite staying in and near to Palma over the past 25 years and passing the hotel regularly. By chance, we walked through to the marina earlier this year and we’re very impressed by the ambience and surroundings so we decided to book for my husband’s birthday. Room/decor: We had a room with a balcony (on the cathedral side) which gave us a side view of the marina and cathedral. This was really nice and I would recommend this room category. In November, there can be some cloud and rain so it’s nice to be able to sit on the balcony at times. The hotel is a mixture of traditional and modern luxury. The room was large and the facilities modern and high quality with everything we needed. The double bed was enormous and very comfortable. The room was cleaned to a high standard and the hotel seemed very clean throughout. Food and drink: We had opted for bed and breakfast and there were lots of delicious cooked and cold breakfast options to choose from. The views of the marina and the cathedral from the breakfast terrace or the indoor part of the restaurant are absolutely stunning - one of the hotel’s key selling points. The food for dinner was also excellent but it was a shame the restaurant wasn’t busier (possibly due to time of year.) Location: This hotel isn’t in the centre of Palma but it’s a short, flat walk, bus or taxi ride away. There isn’t much around the hotel but there is a supermarket just behind the hotel as well as a couple of bars/restaurants. There are also a couple of bars/cafes just in front of the hotel by the marina. Room for improvement: We found the service in the restaurant at breakfast and dinner very good but the bar service in the evening a bit mixed. One evening a female bartender mixed me a delicious cocktail but on another evening, a male bartender just handed me my drink without a napkin or mat, and I had to go and ask for some nuts. On another evening, we gave up having a drink as we couldn’t find anyone to serve us; some other guests also told us that they’d also had this problem before. The roads running behind and in front of the hotel can both be quite busy and noisy but we didn’t notice this in the room. We did notice it when sunbathing by the pool though (sun loungers and towels were still available in November although the pool/bar were closed.) One slight negative for me was the metal sunbeds which need repainting and also the stained cushions. We didn’t use the indoor pool and this looked small and ok but not of the same standard we have experienced in other 5* hotels. We also didn’t have any spa treatments but these seemed to be restricted to massages. I don’t know if the limited treatments were due to being out of season though. Overall impression: This hotel is a really good option and the main thing that makes it stand out is excellent customer service. We had a negative experience in the hotel one night, which was caused by other guests and wasn’t the hotel’s fault but it could’ve ruined our view of the hotel. Alicia in the guest experience team went above and beyond to make up for our experience, which we very much appreciated. Thank you very much for a lovely stay and we look forward to seeing you next year.Show More

Thepickytravellers

Couples · November 2025

6/10

We booked this hotel as a city break in Palma. I chose the hotel due to previous experience of several Melia hotels and as a Melia member. Apart from the staff, who were all lovely, we were really di...We booked this hotel as a city break in Palma. I chose the hotel due to previous experience of several Melia hotels and as a Melia member. Apart from the staff, who were all lovely, we were really disappointed. Things of note: This hotel is nowhere near the city centre. It is at least a 30 minute walk to the old town. Parts of the hotel have been renovated (like our red level room). However many parts feel like a 1970s throw back. Large areas were unused by customers, such as the bar seating area The red level was weird. There was no comfortable seating, the à la carte service was very slow if you ordered from the menu. The area was used as a cut through to the restaurant. The Victoria may have be grand in the past but we didn’t feel it deserved this now - especially when there are hotels like the Cala Galdana that are so much nicer and better presented. The pools were near impossible to find, with terrible signage to and fro. The cushions dirty and the towels threadbare The hotel is situated beside a 4 lane motorway with constant traffic and noise. This made relaxing by the pool impossible. The indoor pool was disappointing. I only found it once and it was small. There is only one restaurant . There is no spa - only a rather odd outsourced services pitched by the pool area. No information given and no prices on the app. There are no activities and events. We love this aspect in other hotels. We arrived early in the morning after a crack of dawn flight. No drinks offered and we expected that our room would not be ready. To our surprise, we were instead offered the possibility of upgrading to a junior suite…. At a cost of €445! We had already paid £1070 for 4 nights b&b. We were gobsmacked as this was the receptionists opening gambit. In summary, this hotel was ideally suited to elderly customers who don’t mind being next to Palma’s super highway.Show More

Sarah

Couple · November 2025

10/10

The location is good, a 25 min walk or short bus/taxi ride from the centre. The hotel overlooks Palma marina and the cathedral. There are a couple of restaurants and bars, and a supermarket behind the...The location is good, a 25 min walk or short bus/taxi ride from the centre. The hotel overlooks Palma marina and the cathedral. There are a couple of restaurants and bars, and a supermarket behind the hotel. There are also some good cafes/bars just in front of the hotel on the marine promenade. The views from the hotel bar and restaurant are amazing. The food for breakfast and for dinner is delicious with lots of variety. The staff are also very friendly and helpful, particularly in the restaurant and Alicia in guest relations. Our room with a balcony was spacious and modern with a side marina and cathedral view. It had everything we needed. My husband was given a bottle of cava and an ensaimada for his birthday, which was a nice touch. The customer relations at this hotel are excellent. We have already decided that this will be our new “go to” hotel in Majorca. Thanks to everyone for making our stay so special.Show More

garyt35

Couples · September 2025

10/10

Wonderful stay, from the moment we arrived we were greeted with smiles and courtesy from all the staff. We have never stayed there before, although we have been to Majorca and Palma many times. We wer...Wonderful stay, from the moment we arrived we were greeted with smiles and courtesy from all the staff. We have never stayed there before, although we have been to Majorca and Palma many times. We were a little worried about some of the bad reviews (Why do we only read the bad ones ?) but we needn't had worried .The hotel is elegant and beautifully furnished and also spotlessly clean. We encountered a small problem during our stay but the hotel dealt with it quickly and professionally. I cannot praise them enough. We stayed on the red level and it was certainly worth it , breakfast and the other meals we had in the hotel were wonderful especially lunch around the pool ,it was very hot during our stay so it was great to get out of the sun and cool off with a cold drink and a lazy lunch. I cannot praise the staff enough from around the pool, to the chambermaids and also the front desk. I have stayed all around the world and this is now one of my go to hotels for a vacation . Highly Recommended, Only hope I can get booked in next time I visit PalmaShow More

Amenities

General

Non-smoking rooms

Air conditioning

Terrace

Soundproof rooms

Non-smoking throughout

Front Desk Services

Luggage storage

Express check-in/check-out

Tour desk

Currency exchange

Private check-in/check-out

Concierge service

Front desk (limited hours)

Express check-in

Housekeeping on request

Accessibility

Lift / Elevator

Accessible shuttle

No accessible shuttle

No accessible train station shuttle

Transport & Parking

Parking

Car hire

Shuttle service (additional charge)

Self parking (surcharge)

Accessible train station shuttle

Fitness & Gym

Fitness facilities (surcharge)

Pool Facilities

Swimming pool

Access to nearby indoor pool

Access to nearby outdoor pool

Pool sun loungers

Exercise/lap pool

Restaurant & Bars

Restaurant

Room service

Packed lunches

Snack bar/deli

Vegetarian menu options available

Spa

Health or beauty spa nearby

Sauna

Massage services

Solarium

Hammam

Steam room

Health or beauty spa nearby

Games, Entertainment & Media

Shared lounge/TV area

Cleaning Services

Ironing service

Business & Work

Fax/photocopying

Reception hall

Outdoor Activities

Japanese garden

Swimming nearby

Beach toys

Family Friendly

Family rooms

Safety & Security

Safety deposit box

Fire extinguishers

Smoke alarms

Golfing

Golfing on site

Additional Amenities

Bicycle-friendly property

FAQs

Check-in starts at 03:00 PM, while you're expected to check out by 12:00 PM.

Hotel Victoria, a Gran Meliá Hotel's cancellation policy depends on the room type and the dates it’s booked around. Make sure to select your preferred cancellation policy when selecting your rooms.

Yes, breakfast is included with some of the rooms. However, some rooms include breakfast with an extra charge. Make sure to select your preferred meal option when selecting your room. Subject to availability.

No. Contact the hotel to know more about network connectivity.

Yes, parking is available at this hotel. Charges may apply depending on the room type or parking option. Please check parking availability and pricing during room selection.

No, pets may not be allowed at this hotel. Contact the hotel for more details.

Yes, children can stay at this hotel. Family-friendly rooms and amenities may be available. Some extra charges may apply depending on room configuration and the age of the children.

Need more than 8 rooms?

Property description

Luxurious Accommodations with Stunning Views
Hotel Victoria Gran Meliá, centrally located in Palma, provides breathtaking views of the marina and Palma Bay from many of its rooms. Guests can enjoy modern amenities such as flat-screen TVs, bathrobes, and slippers, ensuring a comfortable stay. Whether it's the indoor or outdoor swimming pools, guests can relax and unwind in style.
Exquisite Dining and Relaxation Options
Indulge in a buffet breakfast at Marivent restaurant or savor delicious dinners at La Terraza del Victoria Restaurant. The cocktail bar with a terrace offers a perfect setting to enjoy drinks with a view.
Convenient Facilities for Leisure and Exploration
Explore the nearby Bellver Castle and surrounding park, or take advantage of the hotel's bicycle center equipped with safety hooks and professional tools. With bars and clubs just a short walk away, Hotel Victoria Gran Meliá offers the perfect blend of luxury and convenience.
Ready to experience luxury and comfort at Hotel Victoria Gran Meliá? Book your stay now for an unforgettable experience!

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Fine print

All cots are subject to availability. Please note that when booking nonrefundable rates, you will receive an email from the hotel with information on how to proceed with billing the reservation. Internet connection is basic (512/50 kbs/s). It is enough for navigating and checking emails. Please note, when booking more than 9 rooms, different policies and additional supplements may apply. Please note that guests must present the credit card used to make the reservation on arrival. Please note that the indoor freshwater pool does not close all year round. Please note that the pool will remain open seasonally.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

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8.7

1674 reviews

sarahmO6094UL

Couples · November 2025

10/10

Thepickytravellers

Couples · November 2025

6/10

Sarah

Couple · November 2025

10/10

garyt35

Couples · September 2025

10/10

Amenities

General

Non-smoking rooms

Air conditioning

Terrace

Soundproof rooms

Non-smoking throughout

Front Desk Services

Luggage storage

Express check-in/check-out

Tour desk

Currency exchange

Private check-in/check-out

Concierge service

Front desk (limited hours)

Express check-in

Housekeeping on request

Accessibility

Lift / Elevator

Accessible shuttle

No accessible shuttle

No accessible train station shuttle

Transport & Parking

Parking

Car hire

Shuttle service (additional charge)

Self parking (surcharge)

Accessible train station shuttle

Fitness & Gym

Fitness facilities (surcharge)

Pool Facilities

Swimming pool

Access to nearby indoor pool

Access to nearby outdoor pool

Pool sun loungers

Exercise/lap pool

Restaurant & Bars

Restaurant

Room service

Packed lunches

Snack bar/deli

Vegetarian menu options available

Spa

Health or beauty spa nearby

Sauna

Massage services

Solarium

Hammam

Steam room

Health or beauty spa nearby

Games, Entertainment & Media

Shared lounge/TV area

Cleaning Services

Ironing service

Business & Work

Fax/photocopying

Reception hall

Outdoor Activities

Japanese garden

Swimming nearby

Beach toys

Family Friendly

Family rooms

Safety & Security

Safety deposit box

Fire extinguishers

Smoke alarms

Golfing

Golfing on site

Additional Amenities

Bicycle-friendly property

Hotel Victoria, a Gran Meliá Hotel

Good

1674 reviews

Jul 29th – 30th 2026

1 Room, 2 Travellers

1674 reviews

sarahmO6094UL

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Thepickytravellers

6/10

Sarah

10/10

garyt35

10/10

Amenities

FAQs

Property description

Show more

Fine print

Show more

1674 reviews

sarahmO6094UL

10.css-xp6yv9{margin:0;font-size:14px;font-weight:400;line-height:140%;font-family:Futura;color:#453C37;font-size:10px;font-weight:350;color:#7C7068;margin-left:4px;}/10

Thepickytravellers

6/10

Sarah

10/10

garyt35

10/10

Amenities

FAQs

Fine print

Show more

10/10

10/10