TabithaAbbott
Friends Getaway · November 20258/10
We arrived early and were happy to leave our bags and go explore.
We asked when our rooms would be ready, and told between 1 & 2 pm, no problem
We came back around 1.40pm, and were told one room was ...We arrived early and were happy to leave our bags and go explore.
We asked when our rooms would be ready, and told between 1 & 2 pm, no problem
We came back around 1.40pm, and were told one room was ready (we had 3)…the room that was ready, was the one that was not pre-paid, but had done on line check in - this is wrong I explained, as it was my room pre-paid and checked in, yet was under another of our party’s name (so no benefit doing online check in nor pre paying really).
There was an issue with who was getting what room, they tried to charge me again for pre-paid room, and the wrong person ended up with the wrong room, but the staff would not fix it and said it was illegal …whatever, we didn’t care who got what so long as we each only paid for 1 room, once each.
Anyway, doesn’t matter that much, but the staff member made a huge deal out of it….sigh, we didn’t care, we were fine to wait, but they insisted on going on about it.
So the rest of us sat and waited in the foyer, until another staff member said our rooms were ready, why haven’t we check in yet? (this is less than 5 minutes after the first room check in kerfuffle).
Sigh… but also hooray! We were happy to get our rooms after the small yet annoying drama.
The rooms were fine, clean, small, comfortable enough. The bathroom is small. It is a budget hotel. No window in our room, that’s fine. Location ok, I know Singapore very well, so that was fine for me. About 5 mins walk to one mrt and about 10 mins to the other.
If we had not have had the drama at check in, all would be fine. I would stay again if just me. It’s a bit small for a couple.Show More
