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ibis London Excel-Docklands

9 Western Gateway, Royal Victoria Dock, London

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Good

5217 reviews

8.1/10

Stunning Views and Convenient Location
Modern Rooms and Amenities
The bright and modern rooms at ibis Docklands offer a comfortable stay with a flat-screen TV, private bathroom, and tea/coffee facilities for guests to enjoy.
Dining and Relaxation Options
Guests can dine at the on-site restaurant offering a variety of dishes, unwind at the bar, or opt for the convenient snack service during their stay.
Easy Access to London Attractions
Located near DLR stations, the hotel provides easy access to central London, London City Airport, Canary Wharf, and Greenwich. Additionally, popular destinations like Westfield Stratford shopping centre and the Olympic Park are just a short tube journey away.
Experience comfort, convenience, and stunning views - book your stay at ibis London Excel-Docklands now.

Show More

Popular Amenities

Luggage storage

Choose rooms

May 1st – 2nd 2026

1 Room, 2 Travellers

8.1

5217 reviews

Peter

Family With Children · December 2025

8/10

From the moment we arrived, we were greeted with a genuinely warm smile that immediately set a welcoming tone. The staff made us feel comfortable and valued, showing that nothing was too much trouble....From the moment we arrived, we were greeted with a genuinely warm smile that immediately set a welcoming tone. The staff made us feel comfortable and valued, showing that nothing was too much trouble. When we asked for an extra pillow, it was provided without hesitation, and the same went for a little more sugar for our drinks—handled quickly and kindly, with no sense of inconvenience. What stood out most was the effortless way these small requests were accommodated. It wasn’t just about the items themselves, but the attitude of the team: friendly, attentive, and eager to ensure our stay was as pleasant as possible. These thoughtful touches made us feel truly cared for, and they added to the overall sense of ease and relaxation. It’s rare to find service that combines professionalism with such genuine warmth, and this experience reminded us how much of a difference those little gestures can make.Show More

isenc2025

Couples · December 2025

10/10

My stay at the hotel became even more enjoyable thanks to Claude’s exceptional breakfast service. He is polite, professional, and always ready to help with a warm smile. He pays great attention to det...My stay at the hotel became even more enjoyable thanks to Claude’s exceptional breakfast service. He is polite, professional, and always ready to help with a warm smile. He pays great attention to detail, from welcoming guests to ensuring everyone has everything they need. The morning atmosphere feels much more pleasant because of his positive energy and excellent communication. Truly an outstanding employee who elevates the hotel experience to a higher level. Thank you, Claude, for your wonderful service!Show More

Vanessa

Couple · December 2025

5/10

Location to the excellLocation to the excell

Richard

Solo Traveller · December 2025

10/10

Excellent breakfast selection, good quality, and surprised to get bath robe and coffee pods in room.Excellent breakfast selection, good quality, and surprised to get bath robe and coffee pods in room.

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Amenities

General

Non-smoking rooms

Soundproof rooms

Non-smoking throughout

Front Desk Services

Luggage storage

Express check-in/check-out

Private check-in/check-out

Cashless payment available

Contactless check-in/check-out

Front desk (limited hours)

Express check-in

Housekeeping on request

Accessibility

Lift / Elevator

Facilities for disabled guests

Wheelchair accessible

Lower bathroom sink

Emergency cord in bathroom

Internet

Free wired internet

Internet access

Transport & Parking

Electric bicycle charging station

Self parking (surcharge)

Covered parking

Secured parking

Garage

Electric bicycle charging station

Pet-Friendly

Pets allowed

hygiene

Guest rooms disinfected between stays

Cleaning standards that are effective against Coronavirus

Physical distancing rules followed

Hand sanitizer in guest room and key areas

Sanitized tableware & silverware

Shared stationery like menus, pens are removed

Guest room sealed after cleaning

Property cleaned by professional cleaning companies

Physical distancing in dining areas

Process in place to check health of guests

Bulk dispenser for toiletries

Restaurant & Bars

Restaurant

Fruits

Food delivered to guest room

Delivered food - securely covered

Snack bar/deli

Vegetarian menu options available

Games, Entertainment & Media

Shared lounge/TV area

Television in common areas

Cleaning Services

Ironing service

Guests can opt-out any cleaning services during stay

Business & Work

Fax/photocopying

Invoice provided

Safety & Security

Safety deposit box

Staff adhere to local safety protocols

Fire extinguishers

First aid kit available

Smoke alarms

CCTV outside property

Access to health care professionals

Screens / Barriers between staff and guests for safety

Face masks for guests available

24-hour security

Security alarm

Key card access

Additional Amenities

Wine release events

Show More

House rules

Check-in

N/A

Check-out

12:00 PM

Cancellation policy

Cancellation and prepayment policies vary according to accommodation type. Please check what conditions may apply to each option when making your selection.

FAQ

ibis London Excel-Docklands doesn't provide a hotel-wide check in time, and you're expected to check out by 12:00 PM.

ibis London Excel-Docklands's cancellation policy depends on the room type and the dates it’s booked around. Make sure to select your preferred cancellation policy when selecting your rooms.

Yes, breakfast is included with some of the rooms. However, some rooms include breakfast with an extra charge. Make sure to select your preferred meal option when selecting your room. Subject to availability.

Yes. This hotel provides free wifi connectivity along with your rooms.

Yes, parking is available at this hotel. Charges may apply depending on the room type or parking option. Please check parking availability and pricing during room selection.

Yes, pets are allowed at this hotel. Additional charges and restrictions may apply. Please check the pet policy while booking or contact the hotel for more details.

Yes, children can stay at this hotel. Family-friendly rooms and amenities may be available. Some extra charges may apply depending on room configuration and the age of the children.

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8.1

5217 reviews

Peter

Family With Children · December 2025

8/10

isenc2025

Couples · December 2025

10/10

Vanessa

Couple · December 2025

5/10

Location to the excellLocation to the excell

Richard

Solo Traveller · December 2025

10/10

Amenities

General

Non-smoking rooms

Soundproof rooms

Non-smoking throughout

Front Desk Services

Luggage storage

Express check-in/check-out

Private check-in/check-out

Cashless payment available

Contactless check-in/check-out

Front desk (limited hours)

Express check-in

Housekeeping on request

Accessibility

Lift / Elevator

Facilities for disabled guests

Wheelchair accessible

Lower bathroom sink

Emergency cord in bathroom

Internet

Free wired internet

Internet access

Transport & Parking

Electric bicycle charging station

Self parking (surcharge)

Covered parking

Secured parking

Garage

Electric bicycle charging station

Pet-Friendly

Pets allowed

hygiene

Guest rooms disinfected between stays

Cleaning standards that are effective against Coronavirus

Physical distancing rules followed

Hand sanitizer in guest room and key areas

Sanitized tableware & silverware

Shared stationery like menus, pens are removed

Guest room sealed after cleaning

Property cleaned by professional cleaning companies

Physical distancing in dining areas

Process in place to check health of guests

Bulk dispenser for toiletries

Restaurant & Bars

Restaurant

Fruits

Food delivered to guest room

Delivered food - securely covered

Snack bar/deli

Vegetarian menu options available

Games, Entertainment & Media

Shared lounge/TV area

Television in common areas

Cleaning Services

Ironing service

Guests can opt-out any cleaning services during stay

Business & Work

Fax/photocopying

Invoice provided

Safety & Security

Safety deposit box

Staff adhere to local safety protocols

Fire extinguishers

First aid kit available

Smoke alarms

CCTV outside property

Access to health care professionals

Screens / Barriers between staff and guests for safety

Face masks for guests available

24-hour security

Security alarm

Key card access

Additional Amenities

Wine release events

Show More

House rules

Check-in

N/A

Check-out

12:00 PM

Cancellation policy

Cancellation and prepayment policies vary according to accommodation type. Please check what conditions may apply to each option when making your selection.

FAQ

ibis London Excel-Docklands doesn't provide a hotel-wide check in time, and you're expected to check out by 12:00 PM.

ibis London Excel-Docklands's cancellation policy depends on the room type and the dates it’s booked around. Make sure to select your preferred cancellation policy when selecting your rooms.

Yes. This hotel provides free wifi connectivity along with your rooms.

Yes, parking is available at this hotel. Charges may apply depending on the room type or parking option. Please check parking availability and pricing during room selection.

Yes, pets are allowed at this hotel. Additional charges and restrictions may apply. Please check the pet policy while booking or contact the hotel for more details.

Yes, children can stay at this hotel. Family-friendly rooms and amenities may be available. Some extra charges may apply depending on room configuration and the age of the children.

ibis London Excel-Docklands

Good

5217 reviews

Show More

Popular Amenities

Choose rooms

May 1st – 2nd 2026

1 Room, 2 Travellers

5217 reviews

Peter

8.css-xp6yv9{margin:0;font-size:14px;font-weight:400;line-height:140%;font-family:Futura;color:#453C37;font-size:10px;font-weight:350;color:#7C7068;margin-left:4px;}/10

isenc2025

10/10

Vanessa

5/10

Richard

10/10

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Accessibility

Internet

Transport & Parking

Pet-Friendly

hygiene

Restaurant & Bars

Games, Entertainment & Media

Cleaning Services

Business & Work

Safety & Security

Additional Amenities

Show More

House rules

FAQ

5217 reviews

Peter

8.css-xp6yv9{margin:0;font-size:14px;font-weight:400;line-height:140%;font-family:Futura;color:#453C37;font-size:10px;font-weight:350;color:#7C7068;margin-left:4px;}/10

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