10/10 It is a hotel that you would want to go backI stayed at Intercontinental at Osaka for 3 nights as part of my Birthday trip. The experience went well beyond my expectation. High class 5 star hotel located at the heart of Osaka Umeda which gives perfect access and convenience to the guests. Heaps of nice restaurant downstair.
The staffs are very police and they speak good english.
Stayed at a Premium King Room. The room is fabulous, clean, spacious and spotless. The client relations assigned a corner room at level 27 for me. The view is spectacular. They also gave me some little Japanese treats to celebrate my birthday. That was very sweet!
Facilities are perfect. They got everything you would expect from a 5-star hotel, gym, swimming pool, massage and japanese bathhouse.
The breakfast got great variety of choices.
Also note to mention, they got nice bar (Adee) down there, nice place to just stay chilled for 30min or something.
fi0naaxMar 22, 2025
10/10 perfectThe staff was so pleasant and took care of everything the moment I got out of the taxi. If you’re looking for a luxurious experience where you can forget about your life’s problems and not lift a finger for a while I would 100% recommend this location. Our room was beautiful and had an amazing view of Osaka. The breakfast buffet was also excellent and something I looked forward to every morning. I didn’t end up using the gym/spa but I took a look around and the staff was enthusiastic about showing me all of the amenities. I will definitely be back.
RanjithFeb 7, 2025
6/10 Not as good as beforeHotel is getting old and not as vibrant as previously. Location is acceptable but can see many new developments nearby, view has been blocked and looking straight into an office or residential building from our window. Breakfast is average at a price of yen5800 per person.
marianhI8900JEMar 11, 2025
10/10 An excellent travel experience!The hotel was just perfect for our family travel! all of the hotel staff is extremely professional and kind. We were very satisfied withe well cared facilities in the hotel. Thanks for giving us great memories in Osaka. We will surely visit again!
insunb2025Mar 21, 2025
10/10 Fabulous.Fabulous hotel and staff were very gracious, helpful and courteous. Rooms were terrific a d washing machine was a real bonus. We would definitely stay here again. Breakfast was the best thing. Everything was so fresh and tasty. Everything anyone could want.
pamelasO8298LSMar 21, 2025
10/10 Best in OsakaMy favorite hotel in Osaka. Absolutely recommend . Service, room, location , all the best. Convenient to everywhere you want to go.
I had to check out earlier but already missing going back.
You won’t be disappointed.
Looking forward to staying there again soon
xiv2025Mar 24, 2025
10/10 Amazing hotel in a great areaEverything ! The rooms the service the staff and Mr Kudratillaev from guest relations went up and beyond to make our stay easier and more pleasant one of the best hotels I stayed in in Japan
HayaApr 9, 2025
10/10 Very pleasant, comfortable, great food and facilities.The beautiful hotel and its location.
MariaMar 21, 2025
9/10 We had a pleasant stay. Would definitely go back !!The hotel facilities and the room were amazing
CherryMar 25, 2025
10/10 Fantastic hotel and great staff.Great property in a fantastic location.
CharlesMar 28, 2025
10/10 Fantastic stay.
NeilApr 2, 2025
10/10 ExceptionalEverything
MohammedApr 15, 2025
10/10 Exceptional
ZhigerApr 24, 2025
10/10 Exceptional
KhalidApr 17, 2025
10/10 Exceptional
KrumApr 14, 2025
9/10 SuperbThe fluent communication and professionalism of staff, other than the location. The very knowledgeable concierge (Keiko) deserves a special mention. She was able to read the preferences of guests well and made recommendations for dining and visits that had made our Osaka experience beyond good to excellent.
AnnieDec 20, 2024
10/10 Exceptional Hotel, loved every minute of my stay. All the staff I interacted with were fantastic.
ShiuJan 29, 2025
10/10 Exceptional
StephenMar 23, 2025
10/10 Exceptional
SandraMar 14, 2025
9/10 Fabulous hotel with Great Spa and Breakfast!The Room was beautiful and comfortable, tea and amenities all provided, the location is very close to the train station and convenient since there are a ton of shopping and resturants around. Breakfast was the best, I think only a few hotels have been as good as this one in the food quality and service. I used the Spa and pool and the Japanese bath, all very clean and immaculate. The spa treatment was also one of the best I have ever experienced, all 5 senses were addressed and I totally enjoyed my relaxing massage. The Staff are so friendly, courteous and helpful that made me feel at home. Definitely recommend this hotel if you want to stay close to the train station.
SepidehNov 20, 2024
10/10 Style , luxury and comfort 5 Stars!!Very clean and wonderful facilities, the pillows were so comfortable, staff were excellent the breakfast was delicious, very close to Osaka Station. The gym was fully equipped with weights machines and cardio equipment. Lots of restaurants and shopping near by
SophiaNov 6, 2024
10/10 Short stay in a beautiful hotel in OsakaIt’s a beautiful hotel at the centre of Osaka, the rooms are fantastic and spacious. The breakfast is amazing. The staff is incredible.
CamilleDec 25, 2024
10/10 Thoroughly recommendedOutstanding hotel in a great location in Osaka.
Exceptional service and beautiful accommodation.
TraceyNov 23, 2024
10/10 ExceptionalGreat service and facilities! Best hotel we stayed.
TimmermansDec 31, 2024
10/10 Exceptional
AhmedFeb 6, 2025
10/10 Exceptional
StephenJan 15, 2025
5/10 Passable
EmilyFeb 25, 2025
9/10 Superb
RajApr 17, 2025
7/10 Good location and staff but the food is not goodThe location and the staff were excellent
MohammedDec 22, 2024
9/10 ExcellentComfy bed 🛌 good location,
SuginaDec 18, 2024
10/10 Exceptional
SaqerFeb 4, 2025
10/10 Exceptional
AqilJan 30, 2025
10/10 Exceptional
KerenaJan 18, 2025
8/10 A short family tripStaff was friendly, breakfast spread was amazing and location waa good
HazidahNov 17, 2024
10/10 Exceptional
JasemDec 24, 2024
10/10 A wonderful base to explore Osaka - and a retreat to sink into at night.The location is excellent for arrivals by train - it is an easy walk from JR Osaka with good signage and pre-arrival directions provided. The welcome from reception and hospitality staff on level 1 and 20 was very warm and accomodating, as were all the staff we encountered during our stay. We also made frequent use of the spa, pool and bathhouse - the staff on level 4 are wonderful to deal with - caring, professional and courteous. We were very pleased to be able to extend our stay a little to enjoy the experience.
Shks1303Oct 22, 2024
10/10 Exceptional
EmilyDec 18, 2024
10/10 Exceptional
EuniceDec 15, 2024
10/10 Exceptional
AhmedDec 14, 2024
9/10 Superb
ChienFeb 6, 2025
10/10 An absolute delight to stay at Intercontinental Osaka.From the moment I walked in through the lobby, I felt relaxed, the fragrance was relaxing and comforting as with the staff that greeted me upon check in. My room was very spacious, extremely well kept and the view was spectacular. In my four nights there, I did not hear a single thing from my room from other guests and the blackout screen curtains did wonders for my sleep, especially after walking non stop from my travels around Japan. So much so, I missed breakfast every day but it was worth it for blissful sleep. I had a massage in the room which was great especially so I could have a hot shower straight afterwards and get into bed. Also, bonus, they provide Byredo products for use in the room, one of my all time favourite brands which I use myself. I also made use of their spa and had a wonderful facial experience, left feeling relaxed and rejuvenated. I also recommend Pierre restaurant and a must try is their olive fed beef which was cooked to perfection and melted in the mouth like butter. Thanks to all staff at Intercontinental for making the last leg of my trip in Japan such a wonderful experience.
Siew-weiOct 13, 2024
9/10 Five star service in this fabulous hotel. We had a wonderful stay. Highly recommended.We were very impressed by the room. It had a small island feature which had a tea making set on top and it looked fantastic, truly giving the room a minimalist, yet East Asian aesthetic to our surroundings. The bathroom was also exceptional. This hotel definitely earned its 5-stars. We had a Wagyu beef meal for four adults in their main restaurant which was superb, just as its breakfast was the next morning. The hotel is also joined to a large shopping mall which I found very impressive. I highly recommend this hotel.
ColinOct 14, 2024
10/10 Magic in Osakastarting with the staff super friendly and well spoken, thank you Gede. the rooms were fantastic and clean, keep in mind japan closes by 9pm but the hotel will able able to accommodate you 24hr, which is not a usual in hotels around japan. as well in japan they can send the bags to the hotel, we found out bags in our room, loved it. rooms service was A+ around the hour.
HamedOct 12, 2024
8/10 Solid comfortable hotelThe Japanese baths were great. The room amenities were good - as expected for the chain.
SarahOct 18, 2024
10/10 Exceptional
SamirDec 3, 2024
10/10 Exceptional
AmmarDec 2, 2024
10/10 Exceptional
DymphNov 5, 2024
10/10 Exceptional
DymphNov 5, 2024
9/10 Superb
MirceaDec 15, 2024
9/10 Superb
HsulungDec 14, 2024
9/10 Superb
MichalDec 4, 2024
9/10 Superb
LaurentOct 31, 2024
9/10 Superb
CarolineOct 31, 2024
10/10 Cosy 5 stars apartmentBeautiful cosy 5 stars hotel
5 mins walk to the Osaka station, 7 mins to a supermarket
Very close to universal studio.
The room was very equipped, and modern, well worth the price we paid.
ChengSep 29, 2024
10/10 Great place to stay in Osaka great value for moneyFantastic apartment on 31st floor.
Great breakfast
Spa and pool amazing
Location fantastic
LouSep 15, 2024
7/10 Great location, stunning facilities but staff could improve.Stunning views
Beautiful bedrooms
RomaniSep 19, 2024
9/10 Exceptional service , great location, staff could not do enough for you and so politelThe staff could not do enough for you and so polite
SandraOct 9, 2024
9/10 Great stay at Intercontinental OsakaAdele bar great as well as breakfast choice. Room very nicely decorated. Great swimming pool area
MathildeSep 5, 2024
10/10 ExceptionalIt is an excellent location for shopping and catching public transport. Stuff is very friendly and helps 😄👍
QiuSep 14, 2024
9/10 LovelyVery central, friendly staff, good facilities.
NatashaSep 9, 2024
10/10 We expected nothing and got everythingRoom was clean, spacious and very pleasant. Great bathroom and amenities, above average mini-bar and snacks. The bed was comfortable. Staff members very professional and helpful. Spa with excellent therapists and ambience. Pierre Restaurant - good atmosphere, staff are good and food very good and well presented. Breakfast restaurant very pleasant with good choices and a good a la carte menu. They even serve coffee in mugs! This is great for western guests.
GraceJun 16, 2024
10/10 Relax stay in OsakaRoom space
Helpful staff
Breakfast
PrapawanAug 10, 2024
10/10 Exceptional
BrandonSep 13, 2024
10/10 Exceptional
SamirSep 6, 2024
9/10 SuperbLocation is amazing near mall, shopping stores, restaurants and train station. The staff is very helpful. The room is spacious and full of amenities. It was a great choice for staying in Osaka.
Mr.bandarJun 30, 2024
9/10 The stay was fantastic, we extended and I came back for one night before my travel back home. Highly recommend this propThe beautiful finishes
AshlynMay 31, 2024
10/10 Perfect 5 star choice in the heart of OsakaFrom the first step to the last one you will be treated as a special guest with all required attention. Very clean and very conveniently located
MehdiMay 15, 2024
8/10 Very good
MasayukiMay 17, 2024
10/10 Exceptionalstaffs were very nice and the room was very comfy esp. toiletry the supplied which were Byrero !!!
IsaraMay 20, 2024
10/10 ExceptionalWe loved everything about the Hotel
RodJul 1, 2024
10/10 ExceptionalBeautiful property, and excellent service
AshlynJun 18, 2024
10/10 Exceptional
SarahAug 5, 2024
8/10 Very good
MortezaSep 11, 2024
10/10 Wonderful!Location, staff, food!
TaniaJul 5, 2024
10/10 Exceptional
EunJun 29, 2024
8/10 Very good
GhaithAug 20, 2024
10/10 Exceptional
MohamedJun 15, 2024
8/10 Very good
HAug 8, 2024
8/10 Very good
EllenAug 1, 2024
9/10 Superb
MoSep 24, 2024
9/10 Superb
MikelSep 17, 2024
10/10 An excellent hotel! Would come back!!!The room was lovely; the staff were very welcoming and did everything to ensure our stay was enjoyable, they were extremely helpful with all of our requests. The food was excellent. We went to Pierre restaurant on site which was fantastic. During breakfast a wide range of options was available. The mini bar was stocked up to the brim in our room. We found our bed and pillows very comfy and the room had everything we needed.
ElenaApr 30, 2024
7/10 It was alright.The place was very accessible to anywhere I wanted to go.
MikalhiMay 30, 2024
10/10 ExceptionalEverything was perfect. We always stay here when we visit Osaka. This is our 4th stay.
VichaiApr 24, 2024
10/10 ExceptionalConvenient to lots of shopping and two train stations.
SammyMay 1, 2024
10/10 Exceptional
RayedJun 19, 2024
10/10 Exceptional
DiaaJun 7, 2024
10/10 Exceptional
ScottMay 26, 2024
10/10 Exceptional
ShaikhaMay 18, 2024
10/10 Exceptional
OlivierMay 12, 2024
10/10 Exceptional
SimonMay 8, 2024
10/10 Exceptional
NitinMay 7, 2024
9/10 Superb
AdriaanJun 30, 2024
10/10 Exceptional
DavidApr 25, 2024
9/10 Superb
GeorgeJun 22, 2024
9/10 Superb
PedroMay 28, 2024
9/10 Superb
GarnikMay 2, 2024
9/10 Superb
KhalafApr 27, 2024
7/10 Good
Mahmoud_salehMay 29, 2024