InterContinental Mark Hopkins San Francisco by IHG - Image 1

InterContinental Mark Hopkins San Francisco by IHG - Image 2

InterContinental Mark Hopkins San Francisco by IHG - Image 3

InterContinental Mark Hopkins San Francisco by IHG - Image 4

+161 photos

InterContinental Mark Hopkins San Francisco by IHG

999 California St, San Francisco

See Map

Good

1246 reviews

8.5/10

Historic Landmark with Stunning Views
Luxurious Rooms and Amenities
The InterContinental Mark Hopkins San Francisco offers modern and elegant rooms equipped with a mini-bar, cable TV, and a coffee maker. Guests can enjoy the comfort of bathrobes, a work desk, and ironing facilities during their stay.
Top of the Mark Sky Lounge
Indulge in gourmet creations at the Top of the Mark sky lounge while enjoying panoramic views of San Francisco and the Golden Gate Bridge. With a menu boasting 100 different martinis, this is a must-visit spot for a unique and upscale experience.
Convenient Facilities and Services
Take advantage of the 24-hour fitness centre, business centre, valet parking, and babysitting services offered by the hotel. Whether you're in town for business or leisure, the InterContinental Mark Hopkins San Francisco caters to all your needs.
Experience luxury and convenience at the InterContinental Mark Hopkins San Francisco.

Show More

Popular Amenities

Air conditioning

Luggage storage

Choose rooms

Jun 6th – 7th 2026

1 Room, 2 Travellers

8.5

1246 reviews

sschafe48170

Couples · October 2025

6/10

We were really looking forward to our stay at the Intercontinental Mark Hopkins, but we were somewhat disappointed. Of the 8 or 9 Intercontinental Hotels where we have stayed, we would probably have t...We were really looking forward to our stay at the Intercontinental Mark Hopkins, but we were somewhat disappointed. Of the 8 or 9 Intercontinental Hotels where we have stayed, we would probably have to put it at the bottom. To start, they could not locate the second night of our reservation. Due to status with IHG, I had to book using two reservations. After 15-20 minutes looking, they finally gave us a key for both nights. The room was a nice corner room. It was slightly dated, but not overly. However, the carpet was somewhat worn and not what I would expect from an Intercontinental. We were a little surprised that there were no robes and it wasn’t until our final morning we saw a small card that said to contact the front desk if a robe was desired. Seemed like a half measure. Of the three elevators (minimal to begin with), one was out of service all weekend and there were lines and long waits. It seemed like only one elevator was working some of the times. We had no WiFi the entire weekend, but were charged a resort fee. They explained it might not get to the corner rooms. Should not be an issue at a premium property. The one shining star was Top of The Mark. Drinks were well made and the view incredible. The staff was very personable and made you feel welcome. If you are a veteran, make sure you try the “Squadron Bottle”. It’s a free shot, but if you take the last shot of the bottle, you buy the next. All in all, there are much better choices in that price point.Show More

kaitlinh203

Family · November 2025

6/10

My husband, two kids, and I stayed at the Intercontinental Mark Hopkins for four nights in November of 2025. My husband had a conference downtown, so we came along to explore the city, but I honestly ...My husband, two kids, and I stayed at the Intercontinental Mark Hopkins for four nights in November of 2025. My husband had a conference downtown, so we came along to explore the city, but I honestly wish we had chosen a different hotel. Pros- I felt safe in and around the hotel, which is a big deal for us. It was clean, and the Christmas decorations were beautiful. Raffy, the doorman, was INCREDIBLE. He made my kids feel very welcome and was so friendly each time we saw him. On to the reasons for the 3 star review... 1. The price absolutely does not fit the amenities (or lack thereof) offered. They recently removed the coffee makers and refrigerators from the rooms. This may seem like a small thing, but for a family staying for 4 nights, a fridge and coffee maker in the room is essential. I also don't think it's asking too much, as in-room coffee makers and minifridges are pretty much standard in even basic hotels. Next, the front desk staff was, let's just say, less than friendly. Next, I realize that the hotel is historic, but the bathrooms really need an upgrade. There is virtually no counter space. In summary, this hotel would be cool for a one-night romantic stay in the city. There are certainly better choices for families and people staying more than one night.Show More

Nomad50567174081

Family · October 2025

2/10

Serious Concerns Regarding Amenities and Staff Conduct My recent stay was marked by a lack of basic services and a troubling display of staff indifference. • Amenities Removed and Inaccessible: Hotel ...Serious Concerns Regarding Amenities and Staff Conduct My recent stay was marked by a lack of basic services and a troubling display of staff indifference. • Amenities Removed and Inaccessible: Hotel management decided to change the level of service in the rooms, and during our stay, the in-room coffee maker and all mini-bar contents were removed, and the mini-fridge was locked without prior notice. Although staff claimed they would unlock the fridge following the removal process, this never happened, leaving me without refrigeration. • NEGLIGENT STAFF RESPONSE TO EMERGENCY: A deeply alarming incident occurred when a woman fainted in the lobby right in front of the check-in desk. Multiple guests immediately rushed to help, but no hotel employee came forward to check on her or offer emergency assistance—a complete failure of basic duty of care. • Poorly Maintained Facilities: Access to ice was extremely difficult, as there was only one working ice machine for the entire hotel.Show More

jorndd

Solo Travel · October 2025

4/10

As a IHG Platimum Ambassador, I have stayed at the Intercontinental Mark Hopkins in San Francisco many times and have been mostly happy with the experience. Today, I learned that management decided to...As a IHG Platimum Ambassador, I have stayed at the Intercontinental Mark Hopkins in San Francisco many times and have been mostly happy with the experience. Today, I learned that management decided to remove coffee makers, minibars, drinking glasses and wine glasses from all rooms. This is an experience I find unacceptable even for a budget hotel, let alone an expensive hotel like the Intercontinental Mark Hopkins. I don’t think it is asking too much to be able to make a cup of coffee in the room after waking up, before being presentable to walk to the restaurant to get a “complimentary coffee”. Similarly, to have to call room service for some drinking glasses and have to wait for 30 minutes to get them delivered is not what I would expect from a hotel in this category. I will look for other options in the future.Show More

Hyatt Place San Francisco/Downtown, San Francisco

701 3rd St

8.7

Good

2528 reviews

Canopy by Hilton San Francisco SoMa, San Francisco

250 4th Street

8.6

Good

367 reviews

The Westin St. Francis San Francisco on Union Square, San Francisco

335 Powell Street

8.3

Good

1031 reviews

Hotel Riu Plaza Fisherman's Wharf, San Francisco

2500 Mason St

8.8

Good

658 reviews

Grand Hyatt San Francisco Union Square, San Francisco

345 Stockton St

8.4

Good

1774 reviews

Hyatt Regency San Francisco, San Francisco

5 Embarcadero Center

8.7

Good

2094 reviews

San Francisco Marriott Fisherman's Wharf, San Francisco

1250 Columbus Ave

Good

783 reviews

Hilton San Francisco Financial District, San Francisco

750 Kearny St

7.9

Good

1784 reviews

Kimpton Alton Fisherman's Wharf by IHG, San Francisco

2700 JONES STREET

8.5

Good

1344 reviews

Holiday Inn San Francisco - Golden Gateway newly renovated with No Resort Fee, San Francisco

1500 Van Ness Ave

8.3

Good

4903 reviews

Amenities

General

Non-smoking rooms

Air conditioning

Non-smoking throughout

Front Desk Services

Luggage storage

Express check-in/check-out

Currency exchange

Concierge service

Cashless payment available

Contactless check-in/check-out

Front desk (limited hours)

Express check-in

Accessibility

Lift / Elevator

Facilities for disabled guests

Internet

Paid WiFi

Internet access

Transport & Parking

Electric bicycle charging station

Self parking (surcharge)

Covered parking

Secured parking

Garage

Electric bicycle charging station

Pet-Friendly

Pets allowed

hygiene

Guest rooms disinfected between stays

Cleaning standards that are effective against Coronavirus

Physical distancing rules followed

Hand sanitizer in guest room and key areas

Shared stationery like menus, pens are removed

Physical distancing in dining areas

Fitness & Gym

Fitness facilities (surcharge)

Restaurant & Bars

Restaurant

Room service

Fruits

Food delivered to guest room

Cleaning Services

Guests can opt-out any cleaning services during stay

Business & Work

Fax/photocopying

Invoice provided

ATM/banking

Reception hall

Family Friendly

Family rooms

Safety & Security

Safety deposit box

Staff adhere to local safety protocols

First aid kit available

Screens / Barriers between staff and guests for safety

Face masks for guests available

Additional Amenities

Wine release events

Show More

House rules

Check-in

03:00 PM

Check-out

12:00 PM

Cancellation policy

Cancellation and prepayment policies vary according to accommodation type. Please check what conditions may apply to each option when making your selection.

FAQ

Check-in starts at 03:00 PM, while you're expected to check out by 12:00 PM.

InterContinental Mark Hopkins San Francisco by IHG's cancellation policy depends on the room type and the dates it’s booked around. Make sure to select your preferred cancellation policy when selecting your rooms.

Yes, breakfast is included with some of the rooms. However, some rooms include breakfast with an extra charge. Make sure to select your preferred meal option when selecting your room. Subject to availability.

Yes. This hotel provides free wifi connectivity along with your rooms.

Yes, parking is available at this hotel. Charges may apply depending on the room type or parking option. Please check parking availability and pricing during room selection.

Yes, pets are allowed at this hotel. Additional charges and restrictions may apply. Please check the pet policy while booking or contact the hotel for more details.

Yes, children can stay at this hotel. Family-friendly rooms and amenities may be available. Some extra charges may apply depending on room configuration and the age of the children.

Happy Travels!

Made with ❤️ in Canada 🇨🇦

Hey AI, learn about us

Try Pilot

8.5

1246 reviews

sschafe48170

Couples · October 2025

6/10

kaitlinh203

Family · November 2025

6/10

Nomad50567174081

Family · October 2025

2/10

jorndd

Solo Travel · October 2025

InterContinental Mark Hopkins San Francisco by IHG

Good

1246 reviews

Show More

Popular Amenities

Choose rooms

Jun 6th – 7th 2026

1 Room, 2 Travellers

1246 reviews

sschafe48170

6.css-xp6yv9{margin:0;font-size:14px;font-weight:400;line-height:140%;font-family:Futura;color:#453C37;font-size:10px;font-weight:350;color:#7C7068;margin-left:4px;}/10

kaitlinh203

6/10

Nomad50567174081

2/10

jorndd

4/10

You Might Also Like

Hyatt Place San Francisco/Downtown, San Francisco

701 3rd St

Good

2528 reviews

Canopy by Hilton San Francisco SoMa, San Francisco

250 4th Street

Good

367 reviews

The Westin St. Francis San Francisco on Union Square, San Francisco

335 Powell Street

Good

1031 reviews

Hotel Riu Plaza Fisherman's Wharf, San Francisco

2500 Mason St

Good

658 reviews

Grand Hyatt San Francisco Union Square, San Francisco

345 Stockton St

Good

1774 reviews

Hyatt Regency San Francisco, San Francisco

5 Embarcadero Center

Good

2094 reviews

San Francisco Marriott Fisherman's Wharf, San Francisco

1250 Columbus Ave

Good

783 reviews

Hilton San Francisco Financial District, San Francisco

750 Kearny St

Good

1784 reviews

Kimpton Alton Fisherman's Wharf by IHG, San Francisco

2700 JONES STREET

Good

1344 reviews

Holiday Inn San Francisco - Golden Gateway newly renovated with No Resort Fee, San Francisco

1500 Van Ness Ave

Good

4903 reviews

Amenities

General

Front Desk Services

Accessibility

Internet

Transport & Parking

Pet-Friendly

hygiene

Fitness & Gym

Restaurant & Bars

Cleaning Services

Business & Work

Family Friendly

Safety & Security

Additional Amenities

Show More

House rules

FAQ

1246 reviews

sschafe48170

6.css-xp6yv9{margin:0;font-size:14px;font-weight:400;line-height:140%;font-family:Futura;color:#453C37;font-size:10px;font-weight:350;color:#7C7068;margin-left:4px;}/10

kaitlinh203

6/10

6/10