5-Star hotel

JW Marriott Hotel Medan

Jalan Putri Hijau No. 10, MedanSee map

Good

933 reviews

8.9/10

Stay highlights

Cultural Heartbeat of Medan

Nestled in the vibrant city center, JW Marriott Hotel Medan offers easy access to local markets, historical sites, and the iconic Maimun Palace, perfect for exploring the rich culture of North Sumatra.

Unmatched Hospitality Experience

Indulge in exceptional service tailored to your every need, from personalized concierge assistance to luxurious spa treatments, ensuring a memorable stay that feels like home.

Exquisite Dining Delights

Savor a culinary journey with diverse dining options, including authentic Indonesian flavors and international cuisine, all expertly crafted to tantalize your taste buds.

Popular amenities

WiFi available

Free WiFi

Parking

Non-smoking rooms

Air conditioning

Fitness center

Swimming pool

24-hour front desk

Restaurant

Room service

Business center

Heating

Lift / Elevator

Laundry

Luggage storage

Express check-in/check-out

Airport shuttle

Safety deposit box

Choose your room

Sep 25th – 26th 2026

1 Room, 2 Travellers

8.9

933 reviews

Cleanliness

8.23

Services

9.7

Comfort

7.69

Amenities

8.72

Value

8.68

Location

9.24

Food

9.73

nickliveshere

Business · November 2025

8/10

The older style hotel is located centrally next to largest mall in Medan. Service is the typically warm Indonesian hospitality you can expect. For members with Club lounge access, the large empty area...The older style hotel is located centrally next to largest mall in Medan. Service is the typically warm Indonesian hospitality you can expect. For members with Club lounge access, the large empty area and few scattered tables in such a vacuous space made it feel impersonal and slightly dystopian. Room was fine and facilities aging but understand they’re upgrading rooms currently. Overall a pleasant stay - special mention to the female bar staff member (named started with D?) in lobby lounge who couldn’t do enough to try and address the mosquito situation while noticing me constantly clapping them. The mosquitoes in the lobby are very problematic - largely because the manual doors to the entrance are often left standing open. This is very uncomfortable for foreign guests and a real pet peeve in hotels in Indonesia in general - address the mosquito situation indoors please!Show More

Harald

Couple · November 2025

9/10

I would definitely come back to that hotel. It’s worth it and close to be perfectI would definitely come back to that hotel. It’s worth it and close to be perfect

Candace

Family With Children · October 2025

10/10

We had a wonderful stay at the hotel. The room was large and very comfortable. A large mall is across the street. It was our anniversary and they made it special for us. We enjoyed a delicious steak...We had a wonderful stay at the hotel. The room was large and very comfortable. A large mall is across the street. It was our anniversary and they made it special for us. We enjoyed a delicious steak dinner at the beautiful restaurant downstairs and our server Tesa was incredible. She made the experience 10/10. The chefs are talented and our food was incredibly delicious. Every staff member we encountered was awesome. We would definitely stay there again if we have a chance to go back.Show More

Martin

Couple · November 2025

8/10

Die Lounge, das Zimmer, die MassageDie Lounge, das Zimmer, die Massage

Amenities

General

Non-smoking rooms

Air conditioning

Heating

Non-smoking throughout

Designated smoking area

Front Desk Services

24-hour front desk

Luggage storage

Express check-in/check-out

Currency exchange

Private check-in/check-out

Concierge service

Cashless payment available

Contactless check-in/check-out

Accessibility

Lift / Elevator

Facilities for disabled guests

Wheelchair accessible

Toilet with grab rails

Emergency cord in bathroom

Internet

WiFi available

Free WiFi

Transport & Parking

Parking

Airport shuttle

Car hire

Valet parking

Airport shuttle (additional charge)

Parking garage

Airport drop off

Airport pick up

Shuttle service

hygiene

Laundry washed per local authority guidelines

Guest rooms disinfected between stays

Cleaning standards that are effective against Coronavirus

Physical distancing rules followed

Hand sanitizer in guest room and key areas

Sanitized tableware & silverware

Shared stationery like menus, pens are removed

Guest room sealed after cleaning

Physical distancing in dining areas

Process in place to check health of guests

Fitness & Gym

Fitness facilities

Fitness center

Fitness/spa locker rooms

Yoga classes

Pool Facilities

Swimming pool

Outdoor pool

Pool with view

Kids' pool

Restaurant & Bars

Restaurant

Room service

Bar

Breakfast in the room

Special diet menus - on request

Snack bar

Wine/champagne

Fruits

Food delivered to guest room

Happy hour

Spa

Massage services

Spa/wellness center

Steam room

Games, Entertainment & Media

Nightclub/DJ

Live music/performance

Cleaning Services

Laundry

Ironing service

Dry cleaning

Daily housekeeping

Guests can opt-out any cleaning services during stay

Business & Work

Business center

Fax/photocopying

Meeting/banquet facilities

ATM/cash machine on site

Outdoor Activities

Sun loungers or beach chairs

Sun umbrellas

Family Friendly

Kid meals

Kid-friendly buffet

Safety & Security

Safety deposit box

Staff adhere to local safety protocols

Fire extinguishers

First aid kit available

Smoke alarms

CCTV outside property

CCTV in common areas

Screens / Barriers between staff and guests for safety

24-hour security

Security alarm

Key card access

Golfing

Golf course

FAQs

Check-in starts at 03:00 PM, while you're expected to check out by 12:00 PM.

JW Marriott Hotel Medan's cancellation policy depends on the room type and the dates it’s booked around. Make sure to select your preferred cancellation policy when selecting your rooms.

Yes, breakfast is included with some of the rooms. However, some rooms include breakfast with an extra charge. Make sure to select your preferred meal option when selecting your room. Subject to availability.

Yes. This hotel provides free wifi connectivity along with your rooms.

Yes, parking is available at this hotel. Charges may apply depending on the room type or parking option. Please check parking availability and pricing during room selection.

Need more than 8 rooms?

Property description

Luxurious Accommodation with Top-Notch Amenities
Spa Retreat and Culinary Delights
Convenient Central Location
Experience the epitome of luxury at JW Marriott Hotel Medan. Indulge in spacious guestrooms with premium amenities, relax by the outdoor infinity pool or pamper yourself at the Balinese-style spa. Enjoy a culinary journey at the various dining options, from international buffets to Cantonese cuisine. Located in downtown Medan, with easy access to shopping and transportation, this hotel is the perfect choice for both leisure and business travelers. Book now for an unforgettable stay at JW Marriott Hotel Medan.

Show more

Fine print

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.

Show more

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Try Pilot

8.9

933 reviews

Cleanliness

8.23

Services

9.7

Comfort

7.69

Amenities

8.72

Value

8.68

Location

9.24

Food

9.73

nickliveshere

Business · November 2025

8/10

Harald

Couple · November 2025

9/10

I would definitely come back to that hotel. It’s worth it and close to be perfectI would definitely come back to that hotel. It’s worth it and close to be perfect

Candace

Family With Children · October 2025

10/10

Martin

Couple · November 2025

8/10

Die Lounge, das Zimmer, die MassageDie Lounge, das Zimmer, die Massage

Amenities

General

Non-smoking rooms

Air conditioning

Heating

Non-smoking throughout

Designated smoking area

Front Desk Services

24-hour front desk

Luggage storage

Express check-in/check-out

Currency exchange

Private check-in/check-out

Concierge service

Cashless payment available

Contactless check-in/check-out

Accessibility

Lift / Elevator

Facilities for disabled guests

Wheelchair accessible

Toilet with grab rails

Emergency cord in bathroom

Internet

WiFi available

Free WiFi

Transport & Parking

Parking

Airport shuttle

Car hire

Valet parking

Airport shuttle (additional charge)

Parking garage

Airport drop off

Airport pick up

Shuttle service

hygiene

Laundry washed per local authority guidelines

Guest rooms disinfected between stays

Cleaning standards that are effective against Coronavirus

Physical distancing rules followed

Hand sanitizer in guest room and key areas

Sanitized tableware & silverware

Shared stationery like menus, pens are removed

Guest room sealed after cleaning

Physical distancing in dining areas

Process in place to check health of guests

Fitness & Gym

Fitness facilities

Fitness center

Fitness/spa locker rooms

Yoga classes

Pool Facilities

Swimming pool

Outdoor pool

Pool with view

Kids' pool

Restaurant & Bars

Restaurant

Room service

Bar

Breakfast in the room

Special diet menus - on request

Snack bar

Wine/champagne

Fruits

Food delivered to guest room

Happy hour

Spa

Massage services

Spa/wellness center

Steam room

Games, Entertainment & Media

Nightclub/DJ

Live music/performance

Cleaning Services

Laundry

Ironing service

Dry cleaning

Daily housekeeping

Guests can opt-out any cleaning services during stay

Business & Work

Business center

Fax/photocopying

Meeting/banquet facilities

ATM/cash machine on site

Outdoor Activities

Sun loungers or beach chairs

Sun umbrellas

Family Friendly

Kid meals

Kid-friendly buffet

Safety & Security

Safety deposit box

Staff adhere to local safety protocols

Fire extinguishers

First aid kit available

Smoke alarms

CCTV outside property

CCTV in common areas

Screens / Barriers between staff and guests for safety

24-hour security

Security alarm

Key card access

Golfing

Golf course

FAQs

Check-in starts at 03:00 PM, while you're expected to check out by 12:00 PM.

JW Marriott Hotel Medan's cancellation policy depends on the room type and the dates it’s booked around. Make sure to select your preferred cancellation policy when selecting your rooms.

Yes. This hotel provides free wifi connectivity along with your rooms.

Yes, parking is available at this hotel. Charges may apply depending on the room type or parking option. Please check parking availability and pricing during room selection.

Need more than 8 rooms?

Fine print

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.

JW Marriott Hotel Medan

Good

933 reviews

Sep 25th – 26th 2026

1 Room, 2 Travellers

933 reviews

Cleanliness

8.23

Services

9.7

Comfort

7.69

Amenities

8.72

Value

8.68

Location

9.24

Food

9.73

nickliveshere

8.css-xp6yv9{margin:0;font-size:14px;font-weight:400;line-height:140%;font-family:Futura;color:#453C37;font-size:10px;font-weight:350;color:#7C7068;margin-left:4px;}/10

Harald

9/10

Candace

10/10

Martin

8/10

Amenities

FAQs

Property description

Show more

Fine print

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.

Show more

933 reviews

Cleanliness

8.23

Services

9.7

Comfort

7.69

Amenities

8.72

Value

8.68

Location

9.24

Food

9.73

nickliveshere

8.css-xp6yv9{margin:0;font-size:14px;font-weight:400;line-height:140%;font-family:Futura;color:#453C37;font-size:10px;font-weight:350;color:#7C7068;margin-left:4px;}/10

Harald

9/10

Candace

10/10

Martin

8/10

Amenities

FAQs

Fine print

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.

Show more

8/10

8/10