Keio Plaza Hotel Tokyo, Tokyo, photo 1 of 172

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4-Star hotel

Keio Plaza Hotel Tokyo

2-2-1 Nishi-Shinjuku, Shinjuku-Ku, Tokyo, Tokyo-to, 160-8330See map

Excellent

435 reviews

9/10

Stay highlights

Gateway to Shinjuku

Set in lively Shinjuku near major transport links, with easy access to Tokyo’s top sights and shopping streets. Enjoy quick rides to landmarks like Shinjuku Gyoen and the city’s iconic entertainment districts.

Polished Tokyo Hospitality

Thoughtful service and seamless check-in help your stay feel effortless from arrival. Relax in comfort between outings, with concierge support for dining and sightseeing recommendations.

Skyline Dining and Spa

Enjoy refined dining options—from elegant Japanese flavors to international favorites—ideal for both business and leisure. Unwind with premium facilities designed for a restorative Tokyo escape.

Popular amenities

Free WiFi

24-hour front desk

Luggage storage

Designated smoking area

Concierge service

Fitness facilities

Front entrance ramp

Newspapers in lobby (surcharge)

Electric car charging station

Guest education on local ecosystems and culture

Elevator

Fitness facilities

ATM/banking

Gift shops or newsstand

Shopping on site

Internet access in public areas - surcharge

Breakfast available (surcharge)

Safe-deposit box at front desk

Choose your room

Oct 25th – 26th 2026

1 Room, 2 Travellers

435 reviews

Cleanliness

8.33

Services

9.8

Comfort

8.29

Amenities

9.32

Value

8.28

Location

9.34

Food

9.33

travelbugDelhi

Couples · November 2025

2/10

After 2 wonderful weeks in Japan staying at lovely hotels we checked into Keio Plaza hotel earlier this evening with a lot of expectations. Looking forward to our 6 nights here & ending our holiday ...After 2 wonderful weeks in Japan staying at lovely hotels we checked into Keio Plaza hotel earlier this evening with a lot of expectations. Looking forward to our 6 nights here & ending our holiday in Japan on a high note we walked into a decent enough room but received such a shock when we realised that the bathroom is a bathroom from 50 yrs ago. In today’s world of modern toilets an antiquated Toto toilet which had a manual flush & cistern on the vanity under a loose tile - disgusting !!! The website promised a modern room & bathroom & I’ve been soaking in the bathtub at every hotel after all the hours of walking. To my horror i discovered a tub with an ancient plug to block the drain, a dirty & loose faucet & a ridiculous hand shower with hardly any pressure which is fixed at an absurd height & unmovable. I don’t know how my husband managed to take a shower. Which hotel in today’s day & age has a dirty shower curtain ? We are used to glass shower doors & all the other hotels had a separate cubicle altogether. And they are calling this a MODERN ROOM !!!! The hotel is very expensive & completely cheating the guests . If seems they are only interested in selling their premier category rooms . Any attempt to ask for a better room is met with a persistent demand for money. I spoke with an obnoxious & rude manager , a Yamato Fujii who repetitively asked for MORe MONEY . When i told him that we just want a same category room in a better condition he just kept on asking for money. I politely asked him for a refund or speaking to his boss but he kept on refusing & asking for money. By the end of it i was wishing that we had booked Tokyo Stays which atleast doesn’t pretend to be a high class hotel. You get what u pay for & not this kind of fraud & a Yamato Fujii kind of a rude person who actually hung up on me. After years of travelling & staying in all kinds of hotels I’ve yet to come across such an insulting & humiliating behaviour from anyone from the hospitality industry . We are completely stuck & wishing that we could just go home. Yamato Fujii’s behaviour has completely ruined my Tokyo experience which hasn’t even begun.Show More

JBMCR1

Couples · November 2025

10/10

Overall, a really good stay in Tokyo for first timers. The hotel is in a convenient location about 10mins ish away from Shinjuku station and not too far from the airport. It is a bit of a business...Overall, a really good stay in Tokyo for first timers. The hotel is in a convenient location about 10mins ish away from Shinjuku station and not too far from the airport. It is a bit of a business/corporate style hotel but when you only eat breakfast there, sleep and get changed, we didn't feel how busy it was. Check in and check out was seamless, and the information desk team were always really helpful. They also have lots of QR code cards of tourist spots you can take away which help you plan your journey and key info. Decent sized room FULL of every amenity you would need. Clean and great views. My only feedback would be the pillows weren't great. Due to the size of the hotel, the lifts work based up on what floors you are on and sometimes you have to go all the way down to go back up. We never actually had to wait that long for a lift, but the doors do close pretty quick so be careful. We had booked a Premier Grand room which actually meant we could eat breakfast in the 'Club Lounge'. I can't compare to the other breakfast area as we never used it but this was a definitely a very relaxed experience and had great views of the city. Staff were all friendly, and attentive. Breakfast was also a good selection of both Japanese and Western style with various omelettes made to order. Being on the Premier Grand floors also meant you had access to the 47th floor Sky Lounge - also great views. On this floor there are complimentary tea/coffee from the Starbucks machine, light snacks (bagels, nuts) and drinks. A small menu of wine, beer and cocktails (I don't recommend these). So it was nice to go up for a drink before we went out at night and also when we'd come back from a day of sightseeing to get a hot drink so a pleasant surprise to have this included. Can't really ask for anything more. Good location, good staff, and clean rooms.Show More

Gemind

Family · November 2025

10/10

This hotel is in an amazing location - 10 minutes walk from Shinjuku station, 5 minutes from the stop for bus tours and a 12 minutes walk from the Shinjuku Central park for children. Shinjuku station ...This hotel is in an amazing location - 10 minutes walk from Shinjuku station, 5 minutes from the stop for bus tours and a 12 minutes walk from the Shinjuku Central park for children. Shinjuku station is crowded, busy and quite confusing, with several transit lines and train stations. Head out in the direction of the Govt Metro building for directions to the hotel and once you exit the station, the hotel is right there!! Staff are nice and friendly. The room was quite large and clean as was the washroom. And with most high end hotels in Japan, the toilet came with a heated bidet, which is always cool. We were at a high floor and the view of the city skyline was quite nice. Breakfast was included and the spread was decent, I would suggest the Jurin over the Glasscourt restaurant for breakfast. And there is 24x7 711 convenience in the Hotel itself. But the most amazing feature was the Sky Lounge on the 47th floor. It offered 360 degree views of the skyline with relaxing seating and free hot and cold beverages. And there was large play area for children, which was about the best thing for families to entertain kids, tired or bored from all the regular touristic stuff. The hotel is quite expensive but with all the amenities, pretty good value for money. The only other downside was they would only take cash as payment for the luggage services (transport to the next hotel), which was quite poor.Show More

61jonl

Solo Travel · November 2025

10/10

An excellent choice for business travelers. I booked a biz + personal trip to Tokyo and had a package ptu together by AAA that combined Singapore Airlines with the Keio. It's pricey, but the package i...An excellent choice for business travelers. I booked a biz + personal trip to Tokyo and had a package ptu together by AAA that combined Singapore Airlines with the Keio. It's pricey, but the package included an American breakfast buffet. The room was a good size, and the room amenities were excellent, particularly the restroom. The hotel is centrally located to many sites and attractions, and the train station is nearby. Most of the staff seemed bilingual. The only knock on this place is the business center, which is terrible. Small, cramped, outfitted with PCs from the 1990s, and not at all user-friendly. One other ding was that the pricey dinner buffet at the Glass Dolphin was OK, but my dinner partner and I were told we could stay only up to 2 hours. Very helpful and accommodating staff. Room service was excellent and very prompt. Overall, this was an excellent hotel choice for my needs and highly recommend. NOTE: This is a conservative hotel. I saw a review left by an LGBTQ person who stayed there, saying they did not feel welcome, and I can understand that comment, based on the demographic for guests: lots of business folks, not a lot of families, and the age range was from 30s to 70s. Mostly Asian folks, but some from the US, Europe, and South America.Show More

Things to do near Keio Plaza Hotel Tokyo

Tokyo Metropolitan Government Building | North Observation Deck

3 min walk

4.5

(8.2k)

Tokyo Metropolitan Government Building No.1

3 min walk

4.5

(6.4k)

Omoide Yokocho Memory Lane

7 min walk

4.2

(13.6k)

T2 SHINJUKU (Nightclub)

8 min walk

4.8

(6.1k)

Places to eat near Keio Plaza Hotel Tokyo

Tokyo Aburagumi Sohonten Nishi-Shinjuku

4.3

Uogashi Nihon-Ichi

4.5

Tamanna Biryani (الحلال )

4.1

Rokkasen Honten

4.6

Amenities

General

Designated smoking area

Gift shops or newsstand

Grocery/convenience store

Guest education on local ecosystems and culture

Front Desk Services

Newspapers in lobby (surcharge)

24-hour front desk

Luggage storage

Concierge service

Multilingual staff

Porter/bellhop

Wedding services

Tours/ticket assistance

Newspapers in lobby (surcharge)

Accessibility

Front entrance ramp

Elevator

Wheelchair accessible parking

Assistive listening devices available

Braille or raised signage

Wheelchair-accessible van parking

Wheelchair-accessible on-site restaurant

Well-lit path to entrance

Accessible shuttle

No accessible shuttle

Internet

Free WiFi

Internet access in public areas - surcharge

Internet access in public areas - high speed

Transport & Parking

Electric car charging station

Free theme park shuttle

Parking (limited spaces)

Self parking (surcharge)

Airport transportation - pickup (surcharge)

Secured bicycle storage

Bicycle parking available

Fitness & Gym

Fitness facilities

Restaurant & Bars

Breakfast available (surcharge)

Business & Work

ATM/banking

Computer station

Ballroom

Banquet hall

Reception hall

Coworking spaces

Outdoor Activities

Locally-owned & organized tours & activities

Family Friendly

Infant/toddler toys

Safety & Security

Safe-deposit box at front desk

Additional Amenities

Guest education on local ecosystems and culture

Shopping on site

Electric car charging station

Designer stores on site

Art gallery on site

Showcase for local artists

At least 80% of all lighting comes from LEDs

Water-efficient showers only

FAQs

Check-in starts at 03:00 PM, while you're expected to check out by 11:00 AM.

Keio Plaza Hotel Tokyo's cancellation policy depends on the room type and the dates it’s booked around. Make sure to select your preferred cancellation policy when selecting your rooms.

No. This hotel does not provide breakfast with its rooms.

Yes. This hotel provides free wifi connectivity along with your rooms.

Need more than 8 rooms?

Property description

Discover the vibrant heart of Tokyo at Keio Plaza Hotel, your gateway to a luxurious city escape.
Exquisite Dining Options
Savor a culinary journey at our 10 on-site restaurants, featuring fusion cuisine at スーパーブッフェ　グラスコート. Indulge in room service or grab a snack at one of our 3 cozy cafes.
Unmatched Convenience
With complimentary wireless internet, a computer station, and concierge services, we ensure your stay is seamless. Enjoy our fitness center and unwind with a drink in one of our 5 bars and lounges.
Comfort and Style
Relax in one of our 1452 uniquely decorated rooms, equipped with flat-screen TVs, refrigerators, and luxurious bathrooms. Every detail caters to your comfort, including a refreshing buffet breakfast available daily.
Embrace the Tokyo experience—book your stay at Keio Plaza Hotel today!

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Fine print

One child 5 years old or younger stays free, per registered adult, when occupying the parent or guardian's room, using existing bedding.
Only registered guests are allowed in the guestrooms.

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
A car is required for transportation to and from this property.
Parking height restrictions apply.
Guests with tattoos are not able to use the onsite public bathing facilities.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

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Happy Travels!

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Try Pilot

435 reviews

Cleanliness

8.33

Services

9.8

Comfort

8.29

Amenities

9.32

Value

8.28

Location

9.34

Food

9.33

travelbugDelhi

Couples · November 2025

2/10

JBMCR1

Couples · November 2025

10/10

Gemind

Family · November 2025

10/10

61jonl

Solo Travel · November 2025

10/10

Amenities

General

Designated smoking area

Gift shops or newsstand

Grocery/convenience store

Guest education on local ecosystems and culture

Front Desk Services

Newspapers in lobby (surcharge)

24-hour front desk

Luggage storage

Concierge service

Multilingual staff

Porter/bellhop

Wedding services

Tours/ticket assistance

Newspapers in lobby (surcharge)

Accessibility

Front entrance ramp

Elevator

Wheelchair accessible parking

Assistive listening devices available

Braille or raised signage

Wheelchair-accessible van parking

Wheelchair-accessible on-site restaurant

Well-lit path to entrance

Accessible shuttle

No accessible shuttle

Internet

Free WiFi

Internet access in public areas - surcharge

Internet access in public areas - high speed

Transport & Parking

Electric car charging station

Free theme park shuttle

Parking (limited spaces)

Self parking (surcharge)

Airport transportation - pickup (surcharge)

Secured bicycle storage

Bicycle parking available

Fitness & Gym

Fitness facilities

Restaurant & Bars

Breakfast available (surcharge)

Business & Work

ATM/banking

Computer station

Ballroom

Banquet hall

Reception hall

Coworking spaces

Outdoor Activities

Locally-owned & organized tours & activities

Family Friendly

Infant/toddler toys

Safety & Security

Safe-deposit box at front desk

Additional Amenities

Guest education on local ecosystems and culture

Shopping on site

Electric car charging station

Designer stores on site

Art gallery on site

Showcase for local artists

At least 80% of all lighting comes from LEDs

Water-efficient showers only

Keio Plaza Hotel Tokyo

Excellent

435 reviews

Oct 25th – 26th 2026

1 Room, 2 Travellers

435 reviews

Cleanliness

8.33

Services

9.8

Comfort

8.29

Amenities

9.32

Value

8.28

Location

9.34

Food

9.33

travelbugDelhi

2.css-xp6yv9{margin:0;font-size:14px;font-weight:400;line-height:140%;font-family:Futura;color:#453C37;font-size:10px;font-weight:350;color:#7C7068;margin-left:4px;}/10

JBMCR1

10/10

Gemind

10/10

61jonl

10/10

Things to do near Keio Plaza Hotel Tokyo

Places to eat near Keio Plaza Hotel Tokyo

Amenities

FAQs

Property description

Show more

Fine print

Show more

435 reviews

Cleanliness

8.33

Services

9.8

Comfort

8.29

Amenities

9.32

Value

8.28

Location

9.34

Food

9.33

travelbugDelhi

2.css-xp6yv9{margin:0;font-size:14px;font-weight:400;line-height:140%;font-family:Futura;color:#453C37;font-size:10px;font-weight:350;color:#7C7068;margin-left:4px;}/10

JBMCR1

10/10

Gemind

10/10

61jonl

10/10

Amenities

FAQs

Fine print

Show more

2/10

2/10