2/10 Highly disappointedI was disappointed with the overall stay considering I had high expectations. On arrival, check in was slow and the gentleman at the concierge desk seemed quite unfriendly and not very welcoming (no warm smile, no casual conversation etc..)
Only two lifts were working, which took forever to go up and down from the ground floor to the 6th floor. When me and my daughter used the pool we were informed that the front entrance was now locked and that we would need to use the back entrance to make our way back to our room. All the lifts in that area were ‘temporarily’ out of order so we had to walk up 6 flights of stairs.
In the room the cast TV was not working despite following all instructions to connect to the Leonardo cast WiFi etc. The room was stifling hot and I had to ring reception for assistance with the air con. The sleep was the worst sleep I had ever had when staying in a Hotel, my daughter felt the same. The pillows were awfully hard and we ended up having to sleep on top of the chair cushions (which were also awful, but not rock hard).
Sadly I would not stay here again nor recommend this hotel.
HannahApr 16, 2025
7/10 Reasonable, could have been better with attention to small detailsThe bed was very comfortable.
We had a bath and a separate shower.
The location is perfect for visiting St. Paul’s cathedral, the Tate modern , borough yards and market, using the millennium bridge to access the south side of the Thames. We used Thameslink from St. Panreas to Thameslink City, turn right towards St.
ails and the hotel is located 10 minutes walk. Alternatively you can get off at Blackfriars which is 5 or 6 minutes walk.
KarenApr 18, 2025
10/10 A Truly Special AnniversaryMy husband and I stayed at the hotel to celebrate our 6-year wedding anniversary, and from the moment we arrived, we were completely blown away—thanks to the incredible warmth and generosity of Harshitha.
She greeted us with the sweetest smile and instantly made us feel welcome. To our surprise, she had arranged for our room to be upgraded to the executive suite, and when we walked in, we were absolutely stunned. The room had been beautifully decorated for our anniversary—it was romantic, elegant, and so thoughtfully done. Every detail made us feel celebrated and cared for.
The suite itself was incredibly spacious, the bathroom was perfect, and everything about our stay felt luxurious and peaceful. Harshitha’s kindness, professionalism, and personal touch truly made this anniversary one of our most memorable yet.
Thank you so much, Harshitha. We’re so grateful for your generosity and service—it meant the world to us.
With love,
Mohamed and Samsam
SamsamApr 15, 2025
5/10 OK, with a bunch of caveatsGenerally, most things about this hotel were fair. The room was adequately sized and the beds were comfortable. The location is, of course, fantastic. The spa area was well equipped, even if the pool was overchlorinated.
KennethApr 21, 2025
4/10 Did not have a good stay and as mentioned above will not be returning.Compared to our last stay there was nothing we liked about the hotel.
SimranApr 15, 2025
7/10 Rooms and location are great, executive club and Sabine are notThe rooms are very comfortable and well appointed. The staff are also extremely friendly and helpful which makes the stay easy to navigate if you need guidance on how to get places or things to do.
CristyApr 18, 2025
8/10 Birthday treat I booked the hotel for my sisters birthday treat. We arrived very early but the hotel stored our luggage whilst we went to the theatre.
We checked in & were told we'd been kindly upgraded to Executive room rather than superior. The only downside was, that we were not told the complimentary drinks stopped at 7.30pm....the time we entered the Executive lounge. That was a shame.
The room was amazing, chocolates & birthday card on the bed. Great size room, great facilities available & huge comfy bed.
Breakfast was lovely, great choice, even for vegetarians. Take away hot drinks was a lovely touch.
Will definitely stay here again.
We did have trouble with the room temperature, very warm
sarahgY9613QQMar 23, 2025
10/10 Stunning Hotel in a 1st Class Location!Location is literal perfection; shadowing the grounds of St Pauls Cathedral, and within walking distance of every landmark in London!
Interiorally, your hotel is absolutely stunning - we felt like royalty! Your contemporary ensuites, netflix on the telly, and beautiful Rena spa facilities made our stay feel very relaxed, as did the breakfast buffet and Leo's Restuarant, which was exquisite! The Sabine Rooftop Terrace overlooking the Cathedral, and nearby skyscrapers was also a delight..
P.S Thank you ever so much for my suprise birthday gift - it made me feel so special ❤️
CarlaApr 20, 2025
10/10 Great experience in Lodon at Leonardo St Paul'sThe hotel is very well located, right in the center of London, making it very easy to get to the main attractions. From the first moments we were impressed by the interaction with Nick at the reception who helped us with check in, but especially with important information about the services offered, breakfast, spa, restaurant, etc., as well as information about the attractions in the area and means of transport. We will definitely recommend the hotel further and especially Nick who delighted us from the first moment.
mesarosa2025Mar 25, 2025
9/10 Superb hotel in a great locationHotel is in a great location, close to the central line that is ideal for a good number of sites.
The hotel staff were excellent, very helpful and attentive. Francesco in reception was very helpful. We upgraded to an Executive room and had use of the facilities. This was excellent.
The hotel is one of the best I have stayed at in London. It is clean, modern and larger relaxing areas than most.
The room was well furnished, had a good view of St Paul’s and the bed was extremely comfortable.
ColinApr 21, 2025
10/10 Long weekend in London at the Leonardo!Location is amazing and staff very polite and helpful,especially Nick from reception who helped us to check in!
From the moment we stepped in Nick welcomed us with a smile and very professional approach.
He explain us everything we need to know from when the breakfast is served to even what transport connection we need to visit London!
His customer service truly made my stay memorable.
Highly recommend this place,especially if you get the chance to be assisted by Nick.
Also breakfast is the best!
dinuc2019Mar 24, 2025
6/10 Not as good as usualI like the size of the room really comfortable though we didn’t check in till late I did request an early check in but this couldn’t happen on this occasion .
JennyApr 19, 2025
10/10 I was only there for 3 nights, next time I have to book a hotel for at least one more daythe breakfast selection is very large, everyone will find something they like
RenataApr 16, 2025
8/10 Perfectly located in the heart of the city at St Paul and excellent customer serviceExcellent location considering that all meetings were in the city and within walking distance. The executive option is definitely a plus! Glad to receive great customer service. Requested for a late check out as I had a late flight to catch. Francesco at the reception was extremely helpful and assisted to my request immediately! Would definitely come back.
yanteehMar 25, 2025
8/10 A very good hotel. Would use it againPerfect location. Beautiful St Paul’s on the doorstep; buzzy surroundings with many eateries; and good access to tube
We had breakfast in hotel only once but it was very good
MariesuzyApr 14, 2025
8/10 Overall great hotel and a hidden treasure in the heart of the city.Hidden treasure in the heart of the city within walking distance from key sites including St, Pauls cathedral. The hotel rooms are spacious with good facilities including supplied water and fully stacked fridge. Highly recommended for business and leisure trips.
IlyasApr 17, 2025
7/10 If looking for value, this place is okValue for moeny. Clean rooms. But stay clear of the food at the Ground floor- the grilled chicken sandwich with chorizo & pesto was super salty and oily. Should really up their food quality. Breakfast was average and coffee had a stale water taste (tried 2 diff machines but outcome still same ) - possibly beans are not fresh
WeeApr 15, 2025
4/10 DisappointingThe rooms are clean and the beds are comfortable
EmilyApr 14, 2025
7/10 Great stayLiked the welcome and bar/ restaurant
Breakfast really good. Cocktails at the bar very slow service, food beat out first drinks out
CarolApr 20, 2025
10/10 Great hotel in good locationRoom was lovely, enjoyed breakfast, staff were really friendly, check in was good, hotel was very clean and had more facilities than we had time to use. We did enjoy the roof top bar.
JayneApr 14, 2025
10/10 AmazingAmazing hotel very accommodating we had an amazing receptionist called Eden who could not accommodate more if she wanted, amazing hotel amazing room and Amazing staff Thankyou Eden for making our night so special a problem with television but over all an amazing hotel
shannonaH9904FVMar 23, 2025
9/10 SuperbIt was clean and comfortable.F&B facilities were good.Easy access to the tube Bus or taxi
HasanApr 23, 2025
4/10 Has the possibility to be amazing but was let down by the room smell.The facilities were great and the bed was extremely comfortable and the atmosphere of the hotel was very luxurious for the price point.
TeeganApr 23, 2025
10/10 Excellent as usualI stay here often rooms are good staff friendly limited room service and u can wait for a lift sometimes stay away from rooms near and underneath the rooftop bar other than that it’s excellent as usual and will always come back
TomApr 18, 2025
9/10 As previously, a great place to stay!Smashing hotel, with a lovely swimming pool and great rooms. Splendid view across the Atrium inside. And thanks for the upgrade, too. Your staff are lovely!
CarolynApr 16, 2025
8/10 Generally an excellent stayThe location was great, within walking distance of several places of interest, and the staff were very friendly and helpful.
AlexApr 23, 2025
10/10 Beautiful hotel, great location and staff that go above and beyondFantastic friendly staff that added very thoughtful little touches like a card and free complimentary drinks in the room.
CharlotteApr 24, 2025
6/10 Good, when all facilities are working.Complimentary upgrade so could use executive lounge. Pool and gym facilities were good.
RobertApr 23, 2025
8/10 Perfect choice for short London breakGreat location, lovely sized room and comfy bed.
Lovely breakfast
LouiseApr 21, 2025
10/10 Lovely stay for my birthdayLovely staff, breakfast and room
Free room upgrade for my birthday was appreciated
SophieApr 20, 2025
9/10 SuperbThe Executive Lounge - worth the upgrade
The leisure centre- well equipped and very clean
Well appointed rooms with excellent facilities
Friendly and helpful reception team
MalcolmApr 19, 2025
8/10 Very goodLocation, nice spacious rooms, decent breakfast.
CharlesApr 22, 2025
10/10 Lovely stay with friends. Roof top bar a must!Spacious rooms, nice pool and fantastic roof top bar with views of St Paul’s ☀️
AndrewApr 19, 2025
9/10 Great hotel with a central location.The minibar did not work, but otherwise great. Executive lounge and rooftop bar was a plus.
RunarApr 16, 2025
9/10 Great value for moneyGreat hotel but no English breakfast tea in room was a disappointment Do not like Earl Grey
Mandy
ArmandeApr 16, 2025
10/10 ExceptionalFriendly staff, comfortable bed, hot shower, good breakfast, excellent location. Good value for the money.
JoseApr 15, 2025
10/10 ExcellentFriendly helpful staff. Lovely clean rooms. Great facilities.
ClaireApr 23, 2025
10/10 ExceptionalAmazing hotel, staff and location. Best 4 stars hotel that we stayed so far in London. 10 out og 10!!!
MilicaApr 20, 2025
10/10 The best Leonardo hotel in LondonBeautiful property, wonderful location, gorgeous room and bathroom.
SandraApr 20, 2025
10/10 We had a lovely time, would recommendGreat location, very comfortable room, beautiful view from rooftop bar
AngelaApr 20, 2025
1/10 AwfulThe smell in the room was awful, smelt very badly of poo and the smell did not go away during my stay.
SusanApr 14, 2025
9/10 SuperbOver all fantastic hotel!!!
IrinaApr 23, 2025
10/10 ExceptionalModern hotel, clean and spacious room, executive lounge in great.
RaiedApr 19, 2025
10/10 ExceptionalBreakfast was really fresh, customer service great. fantastic experience
LisaApr 17, 2025
9/10 Worthwhile and Great ValueGreat shower
TohApr 23, 2025
10/10 FantasticLocation and clean
DeenaApr 17, 2025
10/10 Celebrating a special birthday had lovely time at hotel and London
ClaireApr 20, 2025
10/10 great short stay with spaclean with great spa facilities
DavidApr 18, 2025
6/10 Pleasant
CalumApr 21, 2025
10/10 Thank you so much all staffVery friendly and support
HaApr 14, 2025
10/10 Stylish hotelLocation and staff. Rooms were fab!
SarahApr 21, 2025
9/10 Very goodHotel was excellent
SteveApr 19, 2025
9/10 SuperbThe service from Nick was exceptional
RyanApr 22, 2025
8/10 Convenient and comfortableLocation
PhilApr 21, 2025
9/10 Superbroom breakfast
PhilipApr 17, 2025
10/10 Exceptional
AaronApr 24, 2025
10/10 Exceptional
AmyApr 23, 2025
10/10 Exceptional
JohnApr 23, 2025
10/10 Exceptional
ShiwaApr 22, 2025
10/10 Exceptional
AminatApr 22, 2025
10/10 Exceptional
KarenApr 21, 2025
10/10 Exceptional
AlanApr 21, 2025
10/10 Exceptional
AnnieApr 18, 2025
10/10 Exceptional
Carrie-elisaApr 18, 2025
10/10 Exceptional
DalrajApr 18, 2025
10/10 Exceptional
DanielApr 18, 2025
10/10 Exceptional
SimonApr 17, 2025
10/10 Exceptional
AlexaApr 15, 2025
10/10 Exceptional
IsmaelApr 14, 2025
8/10 Very good
PaulApr 23, 2025
8/10 Very good
NathanApr 22, 2025
8/10 Very good
MaisieApr 21, 2025
8/10 Very good
SebastienApr 21, 2025
8/10 Very good
ChastonApr 21, 2025
8/10 Very good
JohannesApr 21, 2025
8/10 Very good
DarrenApr 20, 2025
8/10 Very good
KathrynApr 19, 2025
8/10 Very good
KatieApr 18, 2025
8/10 Very good
JosephlukeApr 18, 2025
8/10 Very good
CiaranApr 17, 2025
8/10 Very good
YolandaApr 15, 2025
8/10 Very good
KamalApr 15, 2025
8/10 Very good
LindsayApr 14, 2025
8/10 Very good
MichelleApr 14, 2025
9/10 Superb
JoostApr 24, 2025
9/10 Superb
LeoApr 23, 2025
9/10 Superb
OluwatamiloreApr 23, 2025
9/10 Superb
AlenaApr 22, 2025
9/10 Superb
LoganApr 22, 2025
9/10 Superb
StephanApr 21, 2025
9/10 Superb
CarlApr 20, 2025
9/10 Superb
MartinApr 20, 2025
9/10 Superb
SarahApr 20, 2025
9/10 Superb
DavidApr 19, 2025
9/10 Superb
RichardApr 19, 2025
9/10 Superb
EfeApr 17, 2025
9/10 Superb
MostafaApr 16, 2025
9/10 Superb
JohnApr 14, 2025
7/10 Good
RichardsonApr 20, 2025