London Marriott Hotel County Hall
London County Hall, Westminster Bridge Road, London
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Good
984 reviews
8.4
Luxurious Accommodations
Experience the epitome of luxury at the 5-star Marriott London County Hall. Indulge in spacious rooms featuring lavish amenities like Egyptian cotton sheets, marble bathrooms, and stunning views of Big Ben and the River Thames.
Prime Location
Situated in the heart of central London, our hotel offers unparalleled convenience. With iconic landmarks such as Westminster Abbey and Buckingham Palace just a short walk away, you'll be immersed in the rich history and culture of the city.
Exceptional Dining and Leisure
Unwind at our 25-metre indoor swimming pool or keep up with your fitness routine at the gym. For a culinary delight, savor the finest steaks and traditional English cuisine at Gillrays Steakhouse & Bar, overlooking the picturesque River Thames.
Book now to elevate your London experience at Marriott London County Hall.
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Popular Amenities
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Air conditioning
Swimming pool
Luggage storage
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1 Room, 2 Travellers
Guest Reviews
Overall
8.4(984)1/10 The absolute worst hotel I have ever stayed in.
Absolutely nothing
OwenJan 27, 2025
10/10 Great Stay
Beautiful hotel! We had a great stay here. We are platinum members and received a slight upgrade. I say slight because it was basically the same room we had reserved, but with a couch in it. I was a little disappointed because the front desk lady kind of talked it up a lot so we assumed we were receiving a huge suite. Nevertheless, our disappointment went away with how well the hotel treated us and the amenities. The breakfast is great in the library. It is a sit down breakfast. On our really busy mornings I was worried it would take too long, but whenever we told them we needed to leave at a certain time they were so efficient at getting us out. For platinum guests, you receive one hot and one cold item for the breakfast. It’s more than enough food and the fruit was so fresh! The lounge in the M club is great and so are the ladies working in it. They have a light snack in there each night with free alcohol and other drinks. It also has a great view of Big Ben. We loved the location of this hotel, too.
796laurensMar 15, 2025
10/10 Luxury, great views, comfort and secure lodging!
I have had the pleasure of staying at the London Marriott Icon Hotel for over five years during both business and personal trips, and I have consistently enjoyed a remarkable experience characterized by meticulously maintained rooms and a high star rating. My most recent visit a few weeks ago was no exception.
I would like to highlight the exceptional service provided by the front desk staff, who are not only well-trained but also genuinely attentive. In particular, I am grateful to Japveer for his assistance following the unfortunate theft of my iPhone on the streets of London. Japveer promptly arranged an additional night’s stay at the hotel, allowing me the necessary time to organize my belongings and prepare for my departure to my home country.
I eagerly anticipate my return to this hotel next month during my upcoming trip to London.
387rogerrMar 11, 2025
6/10 Anniversary trip
We are Titanium for Life members, and are not satisfied with our stay here
We expected more because it should be a five star hotell, and it did not come up to that standard
It was our anniversary , and nice of the hotell to put a bottle of Champagne and a gift in our room, we appreciate that
The only thing that we thought was really good was the first dinner we had in the restaurant ,our server Rowly ( hope I spelled your namne right ) was wonderful and took care of us during dinner .
Otherwise it was ordinary
U1677IUrenebMar 18, 2025
6/10 Comfortable and good location
Room
Friendliness of staff
Location
SallyFeb 15, 2025
8/10 Overall we had a most enjoyable stay and within walking distance back from House of Lords Dinner.
Room with view was as advertised and comfortable. The pool was a good length.
JohnFeb 17, 2025
10/10 Best London experience
We stayed here with our two sons for spring break and it was amazing. The staff went out of their way to make sure our stay was amazing. The location is amazing but the staff was even better. Sarah at the front desk was especially helpful. Couldn’t recommend more!!
Sherpa43035790417Mar 18, 2025
10/10 Iconic location - great for all the sights
What a beautiful location! We were lucky enough to see the hotel lit up for an event. What an iconic location. Great views of Big Ben and the Thames. Easy walk to lots of tourist attractions and getting the uber taxi to Grenwich
#mercedesbenzuk
R3244RKsamanthakMar 13, 2025
3/10 Over priced would not stay again excellent location
BalFeb 14, 2025
10/10 Excellent hotel and staff . Brilliant location , short walks to many major London attractions.
The hotel and staff are exceptional. Location is excellent for many major London attractions .
GaryFeb 19, 2025
9/10 Excellent choice for a special occasion
Excellent location and the Hotel has the Wow factor. We had dinner in the restaurant and loved the views of the Thames.
SaroshMar 29, 2025
10/10 Engagement
The workers were the best and we couldn't ask for better service they put on such a special occasion for our engagement it was lovely thankyou
OmaraApr 15, 2025
10/10 Great location and customer service but a little overpriced
Location and friendly employees
ShobhaApr 20, 2025
10/10 We like our stay.
We stayed at the hotel as a family. 2 large double beds, view, proximity to everywhere and the friendly service of the hotel staff are admirable.
We will stay next time too
AbdullahJan 30, 2025
9/10 Very enjoyable short stay.
Pleasantly furnished, lovely room.
NicolaMar 6, 2025
8/10 Very good
Very luxurious old building.
CarolFeb 18, 2025
10/10 Super staff
Perfect!
MariaApr 6, 2025
10/10 Exceptional
MarianaApr 17, 2025
10/10 Exceptional
OrenMar 25, 2025
10/10 Exceptional
謝Mar 16, 2025
3/10 Hotel is beautiful, food is great, room is clean. Be consistent with the level of service given
Everything
SholaOct 5, 2024
10/10 A great place to stay in Central London!
The hotel is in an historic building and in an excellent location. It is very elegant and quite comfortable. The staff is friendly and very helpful.
JudyNov 4, 2024
6/10 Perfect Location and Lovely Staff only
I appreciated the perfect location, friendly staff, and the Christmas gift.
GhadahDec 26, 2024
9/10 Really good stay
Location brilliant.
Room really lovely
Eric at reception was really good
Location was excellent
RobertNov 7, 2024
10/10 Upgraded due to building works. The room and view exceptional. Ibrahim was outstanding
Wellington Suite
RolandNov 18, 2024
10/10 we will be back
Room was great, hotel location is the best. Breakfast was delicious.
DavidJan 5, 2025
10/10 Exceptional
good location, nice and helpful staff, beautiful decoration
GuilhermeJan 5, 2025
10/10 Exceptional
AndrewMar 1, 2025
10/10 Exceptional
RahafJan 15, 2025
8/10 Very good
MarkMar 5, 2025
8/10 Very good
PatrickMar 4, 2025
8/10 Very good
SelamMar 3, 2025
10/10 Exceptional
Location, room, and staff.
Eric on receipt was especially helpful
StephenDec 21, 2024
10/10 Exceptional
RanDec 30, 2024
10/10 Exceptional
WilliamDec 23, 2024
10/10 Exceptional
MarkDec 16, 2024
8/10 Very good
ShaimaJan 31, 2025
8/10 Very good
ShaimaJan 31, 2025
9/10 Superb
AyannaApr 1, 2025
9/10 Superb
MariaMar 31, 2025
10/10 Exceptional
RanDec 30, 2024
9/10 Superb
AliJan 25, 2025
9/10 Superb
TracyJan 6, 2025
7/10 Good
RaymondDec 23, 2024
1/10 Bad
SianFeb 19, 2025
1/10 Bad
BallaJan 26, 2025
10/10 Close. Comfortable. Enjoyable
Loved the room. Loved being right by the London Eye. Great views. Thought the room service cost was so unbelievable expensive that it really turned me and my granddaughter off!!! Expecially the $15 surcharge on top of everything else. The "add ons" were actually way more than the actual meal. Totally unacceptable.
Other than that, love this hotel.
JoanSep 14, 2024
9/10 Superb
Being in central location was fantastic. Staff were friendly. Breakfast was good. Room was lovely and birthday treats were awesome. Felt very welcomed.
LeahSep 14, 2024
10/10 A fabulous hotel with excellent location will be going again for sure
Everything was fantastic this was our second stay and it did not disappoint.
Location amazing near the London eye, staff were fabulous nothing was too much trouble and so friendly. Rooms so well equipped and clean. A perfect stay 😀
SoniaSep 9, 2024
10/10 Comfortable and welcomed.
The location was great and the front desk woman named Tanvin was FANTASTIC!!
UrsulaOct 2, 2024
10/10 Exceptional
MajorNov 2, 2024
8/10 Very good
DmitryOct 1, 2024
9/10 Superb
VinodOct 28, 2024
10/10 Exceptional
From the moment we booked till we got home, the staff made immense effort to make us, and especially my 6 year old son special. They helped us with upgrading and getting a perfect room for a family of 4, with wonderful views of the big ben, added parts of their VIK (very important kid) package and a teddy that waited for us upon check in. The boys were greeted with balloons and jelly cart upon arrival and we had drawing materials left in the room upon our request. This place while luxurious doesn't make you feel out of place as a family, which is always a gentle balance that they got just right. Location is perfect and within walking distance from most things. Highly recommend this and we will definitely be back.
BarJun 23, 2024
7/10 Good
Nice large room with view of the Thames and London Eye.
BrockJun 24, 2024
9/10 5 stars hotel with 5 stars services
Great location, u can see the London eye and Big Ben from the Balcony. The hotel itself and the food was amazing.
Unfortunately, the renovation on our floor spoiled a bit of the happiness.
ChengAug 5, 2024
10/10 Would definitely love to stay again!
The location and the historic nature of the hotel, so comfortable! We arrived late due to travel misfortune and the staff was wonderful!
CassandraJul 2, 2024
6/10 Pleasant
LOCATION IS EXCELLENT
DEVICES LIKE THERMOSTATE ETC.NEEDS UPGARDE
NaeemsheikhAug 12, 2024
10/10 Love London, people and the atmosphere, exceptional
Our room was exceptional, the location was fantastic. Highly recommend this hotel.
RichardAug 7, 2024
6/10 Ok not great. Expected more for money
Location staff
RaminAug 1, 2024
1/10 Not worth of money
None
VivianaJun 19, 2024
8/10 Wd stay again but wouldnt eat in the restaurant
Breakfast good Dinner very poor…..waited over an hour
KateAug 8, 2024
1/10 Hotel location great, room, great, management and pool should be shuttering renovation. I personally am raising a compla
The hotel location is good, though due to its size there is a lot of walking inside the hotel to its rooms
NicholasMay 31, 2024
9/10 Almost everything are perfect in this hotel.
The breakfast is good but it is not buffet, so you need time to spend. The location is excellent you can see Big ben in the breakfast room. Bus stop locate in front of hotel and subway (tube) is not far away (5-8 mins walk).
PatMay 14, 2024
9/10 Great history building to use as a base.
Great historic Position, great to use as a base to walk, tube or train to all key attractions.
ChrisMay 19, 2024
10/10 Staying with you was one of my best experiences through different hotels around the world.
Very high quality service.
IgdtMay 31, 2024
7/10 Good
JohannaJun 18, 2024
4/10 Disappointing
Location, room
OliverJun 29, 2024
8/10 Very good
Location is great for the 1st timer
MarinaJul 2, 2024
10/10 The place is amazing
Location and cleanliness
YousifJul 6, 2024
7/10 Good
KhanJul 29, 2024
10/10 The location is good.
Location
ConsueloAug 28, 2024
10/10 Exceptional
MohammadrezaSep 4, 2024
10/10 Exceptional
MohammadrezaSep 4, 2024
10/10 Exceptional
GiampieroAug 17, 2024
10/10 Exceptional
DeanAug 11, 2024
8/10 Very good
FitriAug 12, 2024
9/10 Superb
ManuelSep 1, 2024
9/10 Superb
FitriAug 12, 2024
7/10 Good
JamesSep 8, 2024
8/10 Location great , cleanliness great.
Location and standards of cleanliness were excellent. M club is a great idea , but didn’t feel luxury
NeilApr 10, 2024
7/10 Good
Location
CsabaMay 20, 2024
10/10 Exceptional
It was awesome
MalgorzataMay 25, 2024
10/10 Great stay
Everything
VikramMay 7, 2024
10/10 Exceptional
Mr.May 27, 2024
7/10 Convenient
The location is great.
But to be honest, Hotel, room settings are old , facilities are old, is expensive compared to some new hotels.
JueruiMar 22, 2024
10/10 Exceptional
PeterMay 21, 2024
10/10 Exceptional
MilovanovMay 5, 2024
10/10 Exceptional
WaiApr 13, 2024
10/10 Exceptional
FinleyMar 30, 2024
8/10 Very good
HafizMay 10, 2024
6/10 Pleasant
PaweenaMay 9, 2024
9/10 Superb
LuanneJun 30, 2024
10/10 Exceptional
AbdullahApr 15, 2024
9/10 Superb
AlastairJun 5, 2024
1/10 Not a 5 star anymore
We have stayed at this hotel many times but sadly this trip will be the very last at this hotel and we will seek to find a replacement for future visits.
This hotel no longer conducts itself as a 5 star, instead operates more like a 3 star.
The room rate is extremely excessive for a “5 star hotel” considering it does not meet the expectation of standards.
The air conditioning in the rooms DO NOT work, I dread to think what it will be like in the summer months.
During the early hours of the morning we awoke to hot and stuffy room, even though the air conditioning was set to cold.
When mentioned to Management they told us to open the window and brought cheap desk fans to our room.
We were offered to change rooms, spending a large amount of our time checking multiple rooms to come to the same conclusion - The air conditioning does not work!! Frustrating!!
Each guest should be able to dictate what temperature they want their room to be, just as all other hotels operate.
Overall, we left exhausted from lack of sleep and from 2 very uncomfortable nights at this hotel.
AquaMar 17, 2024
10/10 Exceptional
AuraMar 12, 2024
8/10 Very good
PierreMar 24, 2024
9/10 Superb
StefanianApr 7, 2024
1/10 Bad
DennisMar 25, 2024
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Amenities
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
Facilities for disabled guests
Ironing service
Currency exchange
Non-smoking throughout
Concierge service
Kid meals
Heated pool
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
Hand sanitizer in guest room and key areas
Cashless payment available
Fire extinguishers
First aid kit available
Sanitized tableware & silverware
Contactless check-in/check-out
Invoice provided
Guests can opt-out any cleaning services during stay
Smoke alarms
Shared stationery like menus, pens are removed
Guest room sealed after cleaning
Property cleaned by professional cleaning companies
Physical distancing in dining areas
Key access
Food delivered to guest room
CCTV outside property
Process in place to check health of guests
Screens / Barriers between staff and guests for safety
24-hour security
Delivered food - securely covered
Security alarm
Key card access
Mobile app for room service
Supervised childcare/activities
ATM/banking
Television in common areas
Front desk (limited hours)
Express check-in
Free wired internet
Access to nearby indoor pool
Self parking (surcharge)
Fitness facilities (surcharge)
Internet access
Housekeeping on request
Wine release events
Reception hall
Covered parking
Swimming nearby
Vegetarian menu options available
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House rules
Check-in
03:00 PM
Check-out
11:00 AM
Cancellation policy
Cancellation and prepayment policies vary according to accommodation type. Please check what conditions may apply to each option when making your selection.