I do not recommend.
Wonder Vacation Homes's website says "24/7 guest care". Wrong. Service is until 9 p.m. on weekdays & until 5 p.m. on weekends. This is not advised in the property posting.
1. T...I do not recommend.
Wonder Vacation Homes's website says "24/7 guest care". Wrong. Service is until 9 p.m. on weekdays & until 5 p.m. on weekends. This is not advised in the property posting.
1. Two showers had no cold water. 4 people tried to get the cold water to work. At 1:20 pm, we contacted service & were told a handyman was scheduled & would be coming. No show & no update.
Rcv'd a response the next day at 1:30 p.m. after I inquired for an update.
2. TV in living room had one channel barely working, is on satellite, & not a smart tv as listed. Requested help & was advised that it was after 5. No services were available. When questioned, the response received was, "This is not a 24/7 service we provide. This is a small management company and as any human, we need rest."
The listing states TV has streaming services, a DVD player, etc. Everything listed under ‘Entertainment’ is not on the property.
3. Listing states an electric car charging area is available, but there isn’t. I had to return to the airport & exchange my car at a higher rate b/c of short notice.
4. No access to the pool that is listed multiple times in the property posting. Warning: There is a $100 charge per day to use the pool.
The only surcharge listed is for a "water park."
"Outdoor pool access nearby" is on the same list, indicating it's separate from the water park. FAQ & About Property state there is an outdoor & children's pool (no fee is mentioned, & no mention of water park.)Show More
