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Mama Shelter Roma

Via Luigi Rizzo 20, Rome

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Good

3848 reviews

8.5/10

Luxurious Accommodations
Mama Shelter Roma, a 4-star hotel in Rome, offers allergy-free rooms with modern amenities like free WiFi, flat-screen TVs, and air conditioning. Some rooms even feature a balcony for a stunning view of the city.
Relaxation and Entertainment
Guests can unwind in the indoor pool, sauna, or even at the hotel's nightclub. The spa center provides a perfect retreat for those seeking relaxation during their stay.
Culinary Delights
Indulge in a variety of dining options at Mama Shelter Roma, from buffet breakfasts to Italian and international cuisine at the on-site restaurant. Special dietary needs are catered to with vegetarian, dairy-free, and vegan choices available upon request.
Book your stay at Mama Shelter Roma for a memorable and comfortable experience in the heart of Rome.

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Popular Amenities

Air conditioning

Swimming pool

Luggage storage

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May 19th – 20th 2026

1 Room, 2 Travellers

8.5

3848 reviews

O7925VJchrisw

Family · November 2025

8/10

For the hotel itself,I would give a solid five stars. The location is a little out of the centre, but it is very easy to get into the centre of historic Rome by metro in around 10-15 mins from Cipro m...For the hotel itself,I would give a solid five stars. The location is a little out of the centre, but it is very easy to get into the centre of historic Rome by metro in around 10-15 mins from Cipro metro station which is a short walk from the hotel. The reception staff were all great, and we had a warm welcome, and help throughout our visit from everyone we spoke to. The rooms were pleasant, quiet and very clean as were the communal areas. As we were visiting around Halloween, the hotel had been ‘dressed up’ in a fun Halloween decor. There is an overall lovely ‘vibe’ to the hotel. My reason for the 4 stars is that my experience of breakfast however was general ‘chaos’, and sadly I would say a 1 star experience. It may well be the time of morning that I visited which was around an hour before closing. It was fully self service - but on each occasion, there was a lack of… cutlery… cups… plates… serviettes… (cleanliness, where tables were awaiting cleaning) and often food was lacking where it took a long time to replace empty trays . I spent the first morning wandering around trying to find cutlery and a plate, plus get some coffee. The chap behind the counter sent me away and said I had to ask waiting staff for coffee, even though I saw him repeatedly serving other customers directly. In the end I managed to ask one of the waiting staff for coffee, but after waiting ten minutes nothing had arrived and I gave up. There were 2 coffee machines, which I ended up resorting to ( although one was out of order), when I finally could locate a cup! The croissants, and pastries were excellent , but I would say the rest of the food was ‘average’ and the selection could have been much improved. Overall I did really like this hotel, and will return, but I will probably look elsewhere for breakfast.Show More

Navigator767523

Friends Getaway · November 2025

2/10

We based our choice of hotel on the recommendation of friends who stayed in July. Reviews are extremely important. The staff we interacted with during our stay were friendly and helpful. We appreciate...We based our choice of hotel on the recommendation of friends who stayed in July. Reviews are extremely important. The staff we interacted with during our stay were friendly and helpful. We appreciated the modern stylish decor and the high levels of cleanliness throughout the hotel. Unfortunately the roof top bar was closed despite the very mild weather. This was disappointing as there was no prior notice on the website. However, as we were packing our cases on the final morning, one of our group realised that her Kindle was missing. It is important to stress at this point that the Kindle was never taken out of the room. We thoroughly searched the room to no avail. We needed to leave for the airport and left this with the Reception staff to investigate. Since our return home, the customer service has proved to be extremely poor. I have emailed the hotel regarding the situation, but have not received a reply. Another member of our group has received a reply but the underlying attitude has been very dismissive. I need to stress that only the hotel staff had access to our room. We asked what policies are in place to address such issues and requested information regarding the investigations that had taken place. Unfortunately, the lack of communication has been extremely disappointing, further diminishing our initial impression of your hotel. Previous to this unfortunate event we would have left positive reviews, but we really cannot do that now.Show More

G7094LKchloeh

Couples · November 2025

2/10

I booked a week at Mama Shelter for my 35th birthday with my partner in May this year, I was so excited to go and had picked this hotel after a lot of research into the decor, food, vibe. I broke my l...I booked a week at Mama Shelter for my 35th birthday with my partner in May this year, I was so excited to go and had picked this hotel after a lot of research into the decor, food, vibe. I broke my leg a week before going, and actually called the day after my surgery to ask if I could have a refund, or a voucher for a future trip, or postpone... As I had booked via Lastminute.com, Mama Shelter said they couldn't help. I then spoke to Lastminute.com, who said that they couldn't refund me, but under special circumstances, the hotel would do so out of courtesy. I emailed, called, I even sent my dated X-rays as proof, and had no response. I couldn't believe this as while a week's holiday lost meant a lot to me financially, surely to a franchise like this, it is a drop in the ocean. I was so incredibly disappointed, but was distracted by having to recover, so I'm only now reviewing - 3 surgeries later, and over £1000 down. It's a shame when trendy hotels don't treat their customers well, and this made a traumatic experience all the more punishing!Show More

Lev

Family With Children · November 2025

10/10

A fairly new hotel, all the infrastructure is in excellent condition, everything is clean and cozy, a large and spacious family room, thick and large towels. A service team that is always ready to hel...A fairly new hotel, all the infrastructure is in excellent condition, everything is clean and cozy, a large and spacious family room, thick and large towels. A service team that is always ready to help. A surprisingly good breakfast (compared to Rome) - lots of fresh vegetables, fresh healthy juices, a variety of cheeses and cold cuts, several hot dishes, a variety of fruits, cakes and desserts, including solutions for those sensitive to lactose or gluten. Small indoor swimming pool and 2 saunas. Metro station (Cipro) near the hotel.Show More

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Amenities

General

Non-smoking rooms

Air conditioning

Terrace

Soundproof rooms

Non-smoking throughout

Outdoor furniture

Front Desk Services

Luggage storage

Concierge service

Cashless payment available

Front desk (limited hours)

Housekeeping on request

Accessibility

Lift / Elevator

Facilities for disabled guests

Wheelchair accessible

Lower bathroom sink

Emergency cord in bathroom

Internet

Free wired internet

Internet access

Transport & Parking

Electric bicycle charging station

Covered parking

Electric bicycle charging station

Pet-Friendly

Pets allowed

Pet bowls

Pet basket

hygiene

Guest rooms disinfected between stays

Cleaning standards that are effective against Coronavirus

Physical distancing rules followed

Sanitized tableware & silverware

Shared stationery like menus, pens are removed

Property cleaned by professional cleaning companies

Physical distancing in dining areas

Bulk dispenser for toiletries

Fitness & Gym

Fitness facilities (surcharge)

Pool Facilities

Swimming pool

Heated pool

Access to nearby indoor pool

Restaurant & Bars

Restaurant

Packed lunches

Coffee Shop on site

Fruits

Delivered food - securely covered

Happy hour

Snack bar/deli

Vegetarian menu options available

Spa

Health or beauty spa nearby

Hot tub/Jacuzzi

Sauna

Solarium

Hammam

Steam room

Health or beauty spa nearby

Games, Entertainment & Media

Nightclub

Shared lounge/TV area

Television in common areas

Nightclub

Games

Concerts/live shows

Cleaning Services

Ironing service

Guests can opt-out any cleaning services during stay

Business & Work

Fax/photocopying

Invoice provided

Reception hall

Outdoor Activities

Japanese garden

Swimming nearby

Family Friendly

Family rooms

Kid meals

Safety & Security

Safety deposit box

Staff adhere to local safety protocols

Fire extinguishers

First aid kit available

Smoke alarms

CCTV outside property

Access to health care professionals

Face masks for guests available

24-hour security

Security alarm

Thermometers for guests provided by property

Key card access

Additional Amenities

Wine release events

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House rules

Check-in

N/A

Check-out

12:00 PM

Cancellation policy

Cancellation and prepayment policies vary according to accommodation type. Please check what conditions may apply to each option when making your selection.

FAQ

Mama Shelter Roma doesn't provide a hotel-wide check in time, and you're expected to check out by 12:00 PM.

Mama Shelter Roma's cancellation policy depends on the room type and the dates it’s booked around. Make sure to select your preferred cancellation policy when selecting your rooms.

Yes, breakfast is included with some of the rooms. However, some rooms include breakfast with an extra charge. Make sure to select your preferred meal option when selecting your room. Subject to availability.

Yes. This hotel provides free wifi connectivity along with your rooms.

Yes, parking is available at this hotel. Charges may apply depending on the room type or parking option. Please check parking availability and pricing during room selection.

Yes, pets are allowed at this hotel. Additional charges and restrictions may apply. Please check the pet policy while booking or contact the hotel for more details.

Yes, children can stay at this hotel. Family-friendly rooms and amenities may be available. Some extra charges may apply depending on room configuration and the age of the children.

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Mama Shelter Roma

Good

3848 reviews

Show More

Popular Amenities

Choose rooms

May 19th – 20th 2026

1 Room, 2 Travellers

3848 reviews

O7925VJchrisw

8.css-xp6yv9{margin:0;font-size:14px;font-weight:400;line-height:140%;font-family:Futura;color:#453C37;font-size:10px;font-weight:350;color:#7C7068;margin-left:4px;}/10

Navigator767523

2/10

G7094LKchloeh

2/10

Lev

10/10

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Amenities

General

Front Desk Services

Accessibility

Internet

Transport & Parking

Pet-Friendly

hygiene

Fitness & Gym

Pool Facilities

Restaurant & Bars

Spa

Games, Entertainment & Media

Cleaning Services

Business & Work

Outdoor Activities

Family Friendly

Safety & Security

Additional Amenities

Show More

House rules

FAQ

3848 reviews

O7925VJchrisw

8/10

8/10