Mandarin Oriental, Tokyo
Chuo-ku Nihonbashi Muromachi 2-1-1, Tokyo
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Excellent
457 reviews
9.2
Luxurious Accommodations with Breathtaking Views
Indulge in the lavish 5-star experience at Mandarin Oriental, Tokyo, where spacious rooms offer stunning city views and modern amenities, all designed with Japanese aesthetics in mind.
Ultimate Relaxation and Wellness
Unwind at the award-winning spa on the 37th floor or enjoy a workout with a view at the fitness room on the 38th floor. Complete your relaxation with a soak in the hot tub or sauna, and treat yourself to exclusive Asian and Western-fusion spa treatments.
Culinary Delights and Dining Experiences
Explore a variety of dining options, from the Michelin-starred Sushi Shin by Miyakawa to Cantonese and French cuisines. End your day with a refreshing cocktail at Mandarin Bar, overlooking the city skyline.
Book now for an unforgettable stay at Mandarin Oriental, where luxury meets unparalleled hospitality.
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1 Room, 2 Travellers
Guest Reviews
Overall
9.2(457)10/10 First Rate Hotel in Tokyo
A great hotel. Location is excellent - in a more "business district", it's quiet yet central enough to anything you want to do in Tokyo. The hotel's location makes for incredible views of the city and Mt Fuji as well. The rooms are spacious and clean, loaded with amenities. The beds are comfortable and they even offer a "pillow menu" so you can choose what you need to get a good night's sleep. The breakfast is the best I've experienced anywhere (and not just in Japan...). We ate at the bar/restaurant and the food was outstanding. The front desk and concierge were available and so helpful in securing reservations throughout the city to accommodate our tastes. The valet staff was on it, all you need do was ask for a taxi and voila, there it was. A special nod to the housekeeping staff for the most detail oriented service and little things that meant so much every evening at turn down. Yes, it's a splurge, but it is so worth it. This hotel knows what it's doing.
VanessaG570Mar 8, 2025
2/10 Smiling faces but no action.will never stay again
Good location.
ErdalMar 18, 2025
8/10 A bit surprised about missing the important small things
Very high class and upscale. Great views. Friendly staff. Comfortable beds! Great Dyson hairdryers
CarolApr 22, 2025
10/10 A Memorable Anniversary Trip
The hotel is modern and luxuriously furnished. It overlooks the Mount Fuji and spectacular Tokyo skyscrape. It was an anniversary trip so the hotel prepared a little surprise.
For the restaurants, the breakfast at Kshiki has great variety and with good quality. Mandarin Bar is a must-visit. Have a sip of the signature cocktails and enjoy the amazing night view. The bar staff Zack is professional and always has smile.
kkarfieldFeb 19, 2025
10/10 Overall Wonderful - but not perfect
Wonderful and relaxing atmosphere . Everyone wanted to be helpful , all were kind, and in spite of numerous non give star mistakes , I found my stay to be very enjoyable .
Breakfast was a highlight and view terrific . Great machines in the gym but as expected on the small side.
Rleeds3Mar 7, 2025
9/10 Exceptional Mandarin hospitality & exquisite service in one of the coolest neighbourhoods of Tokyo!
You can never go wrong in MO but this one stands out quite well vs many others simply by the elevated Japanese attention to details, exceptional service and friendliness of their staff.
CemozencMar 11, 2025
9/10 Superb
FahadApr 9, 2025
10/10 Very enjoyable stay
The team makes us feel at home. No request is too big, from asking for recommendations from the concierge before arrival all the way to departure.
The room is very spacious and well equipped and maintained. The hotel is at a good location. Breakfast is excellent.
ElaineB898Feb 5, 2025
10/10 True Luxury in an Incredible City
My family and I enjoyed our stay at the Mandarin Oriental Tokyo very much.
The hotel, the rooms, and of course the service were exceptional even for Japan.
The pricing is ultra-premium even with the favorable exchange rate but well worth it.
LuxuryTraveler92660Mar 5, 2025
9/10 Breakfast was the best.
One of the best modern breakfast we've had.
Cheng-taiApr 2, 2025
10/10 Fantastic
Mandarin is am ing place to stay in Tokyo. Concierge Paul is fantastic! He knows everything about Tokyo and is super kind. Worth the value!
PauloJan 9, 2025
10/10 We will be back! We are fans of MO!
The staff were truly exceptional and made our visit that much more special for us.
GeraldJan 27, 2025
9/10 Superb
Everything is perfect!
SandraJan 31, 2025
10/10 Good service staff & helpful
Excellent service and room is big
JoyceMar 20, 2025
10/10 Good sleep and great time
Location, food and service:)
YingqunFeb 23, 2025
10/10 Good service & staff v courteous
Location &
Good service
JoyceApr 22, 2025
3/10 Sucks!
I told front desk for Hk $12,000 per night …
I can hear people above me walking up and down
When the lift reaches my floor i can hear the ding
Basically the whole hotel need a renovation !
I get better quality at Mitsui garden or Hulic !!!!
Gym is SMALL !
WalterDec 24, 2024
10/10 Exceptional
Various little gestures of kindness in the room make you feel warm and welcome. A special appreciation for the Receptionists and Housekeeping Staff who managed to provide what we needed during our stay.
IreneJan 12, 2025
9/10 Amazing views and beautiful hotel
Our room had the most amazing view of Tokyo.
SherifNov 29, 2024
8/10 we enjoy our stay at this hotel
very much like it. very large and comfortable room.
JulieNov 25, 2024
7/10 Ok
Location
LamaJan 13, 2025
9/10 Perfect
View and bed
BarisNov 17, 2024
7/10 Ok
Location
LamaJan 13, 2025
10/10 Super luxurious. Very Zen
Gorgeous and zen
JayneMar 8, 2025
10/10 Exceptional
ΕλληApr 21, 2025
10/10 Impeccable.
Everything. From location to cleanness. Facilities to restaurants. Courtesy of the service, the room size and the view. Simply perfect.
GianpietroFeb 9, 2025
10/10 Exceptional
LeahMar 28, 2025
10/10 Amaizing Japanesse experience in Tokyo
This hotel is one of the best we've been. Everything is done very carefully. It brings hospitability to a new level.
CalinJan 27, 2025
10/10 Exceptional
AbhishekMar 18, 2025
10/10 Exceptional
StuartMar 12, 2025
10/10 Exceptional
YiumingMar 7, 2025
10/10 Exceptional
ChrisFeb 12, 2025
8/10 Very good
GaryMar 10, 2025
6/10 Pleasant
RezaMar 27, 2025
9/10 Superb
BartlomiejApr 6, 2025
10/10 Exceptional
PatrickJan 22, 2025
9/10 Superb
SinclairFeb 15, 2025
7/10 Good
NooraApr 6, 2025
10/10 Exceptional
AbdulrahmanJan 31, 2025
8/10 Nice stay but prefer the Okura in Tokyo. Everything is perfect there and it feels less impersonal.
Super comfortable room and a wonderful bed. Excellent service.
MarinaOct 28, 2024
10/10 Exceptional
NabilDec 21, 2024
10/10 Exceptional
DavidDec 14, 2024
10/10 Exceptional
KinNov 23, 2024
10/10 Exceptional
KinNov 19, 2024
10/10 Exceptional
SangaamaaNov 18, 2024
10/10 Exceptional
MarkNov 11, 2024
8/10 My wife enjoyed her birthday in Japan!
Generally our stay was wonderful, I originally booked for a couple of days but ended up staying for two weeks. A tornado threatened and altered a lot of our travel plans. Most of the staff could speak English and on the whole were well trained. Breakfasts are the best we have had at any 5 star hotel and you can eat as much as you like. The views from the hotel are wonderful and on a clear day you can see mount Fuji. We independently hired our own English speaking chauffeur and limo to get a tour around Mount Fiji and other distant villages and lakes, it was much cheaper than the hotel (and the scamming airport taxis).
CliveSep 9, 2024
10/10 Exceptional
BalaOct 24, 2024
10/10 Exceptional
YungOct 24, 2024
9/10 Superb
MohammadOct 30, 2024
10/10 Amazing views with more than amazing service!
Staying at the Mandarin Oriental Tokyo is always an amazing experience from start to finish. The personal service, exceptional facilities and tranquility in the middle of Tokyo are all amazing. Although we have stayed at many five star properties around the world, this hotel always remains a cut above the rest. They strive for perfection, and if they do fall short they immediately apologize and make it right.
SteveAug 7, 2024
10/10 If you really want to have a perfect experience full of perfectionist and being more than comfortable and seeing the mos
The stuff was so kind and respectful with an amazing staff they all friendly and smiley and they bring anything you ask in a minute and even if you don’t ask they will do everything that they can one of the best experience I’ve ever tried in my life
SaraAug 26, 2024
9/10 Superb
Clean blankets and pillows, room friendly staff and they are very accommodating they make your staying comfortable they are very helpful also
They have also comfort food
RashedSep 5, 2024
9/10 great place to stay in Nihonbashi
amazing location
great view
professional staff
beautiful decor
AndyOct 13, 2024
9/10 Great but there is a room for improvement
Its elegance and tranquility of the place.
MartaSep 28, 2024
10/10 Perfect we enjoyed everything
The staff was amazing, concierge service was excellent really helpful
FaridOct 13, 2024
7/10 Good
AlexNov 12, 2024
10/10 Exceptional
The service of the Mandarin is always top notch. Add the japanese quality and hospitality and you are in heaven. The staff would go ABOVE AND BEYOND every need that you may have. Our flight was early in the morning so we arrived at the hotel at around 6am. We were able to check in and leave our bags to grab breakfast, and they tried their best to have our room ready by 10am.
The location is upscale. You are surrounded with malls - Mitsukoshi and Coredo where you have many dining options. If you wish to go elsewhere, the building has a direct train access from B1 which makes it so convenient.
MpiJul 1, 2024
9/10 Comfortable hotel with good location
All staffs are very helpful and professional. Especially the bell boy services, always warm welcome us and helped us with our shopping bags to our room. Food was amazing, tried their Chinese restaurant and afternoon tea. Satisfied with their food and service.
CynthiaAug 12, 2024
10/10 One of the best hotels in Tokyo
Excellent hotel with excellent Facilities
DrAug 12, 2024
9/10 Superb
Gorgeous hotel! Superb service!
LihAug 14, 2024
10/10 Exceptional
JonathanSep 25, 2024
10/10 Exceptional
DanielSep 23, 2024
10/10 Exceptional
AlexandrosSep 20, 2024
9/10 Nice 5 star Hotel with some shortcomings!
The check in staff was very polite and helpful at the main reception.
Access/entrance for Cars - outside is a beautiful artificial waterfall.
The room was really nice, huge, luxurius. Perfect view. We got a really nice gift - some Sakura cake, Rose wein, pralines.
Breakfast - The quality of the food was on highest level.
Late check out was not a problem, which was very nice, because we had a late flight back.
We left our Postcads on the reception without the stemps, and tey took care of them. This was a really nice gesture.
Concierge desk - the lady was very nice. She was probably new because she was not sure about the operating hours for the breakfast but the reservation for the Japanese restaurant was the perfect choice and she answered very fast on every request. There are also a lot off options to dine in the Hotel. Beautiful spa.
JozeMay 7, 2024
10/10 An experience that must be lived once, at least one day, just to remember. But the spa is a must for that.
The Spa was amazing, best one in my life because of the view. It is a place that makes you not go out, it has all the facilities: gym, food, coffee, interaction, relaxation.
RoxanaJun 24, 2024
7/10 Very nice stay good food and nice staff but layout of the hotel was not for us.
The view over Toyo
LenJun 8, 2024
7/10 A nice stay, more of a 4-star hotel with a 5-star price.
The breakfast was phenomenal but also very expensive.
MarkJul 19, 2024
10/10 Perfection in Tokyo, Ideal Hotel Choice.
Fabulous location in Tokyo. Hotel starts on the 38th floor so views are amazing in every direction. Comfortable and room layout is ideal. Lots of outlets to charge camera, iPhones, laptops, etc. We did a 3 night post day after a Tauck tour.
KapaluakatMay 13, 2024
10/10 fantastic
central location, accessible to the metro
incredible hospitality, large rooms, friendly staff
amazing restaurants
MalaikaJun 16, 2024
8/10 Very good
Location, facilities, rooms, view.
AleksandrJun 24, 2024
6/10 Expensive stay !!
Location, clean, services and size of the room
AbdullahMay 20, 2024
10/10 The most amazing hotel, best way to spend our honeymoon
Everything! Staff especially
IsaacMay 10, 2024
9/10 Superb
Breakfast great.
Room great.
Staff great.
NivMay 28, 2024
10/10 Wow. What a luxury experience.
Wonderful stay in the sky.
WilliamJun 1, 2024
10/10 Exceptional
Excellent service
HasanJun 9, 2024
4/10 Disappointing
AhmedMay 24, 2024
10/10 Exceptional
NourahJul 4, 2024
10/10 Exceptional
GaryJul 3, 2024
8/10 Very good
PaschalpAug 11, 2024
9/10 Superb
MarcoSep 22, 2024
8/10 Very good
EricJul 20, 2024
6/10 Pleasant
DalalJul 22, 2024
9/10 Superb
MauroSep 16, 2024
9/10 Superb
GeorgeAug 31, 2024
10/10 Exceptional
Everything
Mr.bandarJul 1, 2024
8/10 fantastic
it was great
DeenJun 23, 2024
10/10 Exceptional
MohammedJun 25, 2024
10/10 Exceptional
YingxinJun 13, 2024
10/10 Exceptional
EytanJun 8, 2024
10/10 Exceptional
AkihikoJun 5, 2024
10/10 Exceptional
YilingMay 22, 2024
8/10 Very good
AbdullahJun 24, 2024
8/10 Very good
AndresMay 28, 2024
9/10 Superb
ManeeshJul 19, 2024
9/10 Superb
LeongJul 15, 2024
9/10 Superb
IkaJul 11, 2024
9/10 Superb
IkaJul 10, 2024
9/10 Superb
MaryJul 8, 2024
9/10 Superb
Mahmoud_salehMay 29, 2024
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All Amenities
Health or beauty spa nearby
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
Soundproof rooms
Facilities for disabled guests
Ironing service
Hot tub/Jacuzzi
Sauna
Massage services
Currency exchange
Chapel/shrine
Non-smoking throughout
Private check-in/check-out
Concierge service
Grocery deliveries
Kid meals
Paid WiFi
Coffee Shop on site
Pet bowls
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Hand sanitizer in guest room and key areas
Cashless payment available
Fire extinguishers
First aid kit available
Sanitized tableware & silverware
Invoice provided
Guests can opt-out any cleaning services during stay
Smoke alarms
Guest room sealed after cleaning
Property cleaned by professional cleaning companies
Food delivered to guest room
Access to health care professionals
Face masks for guests available
24-hour security
Delivered food - securely covered
Security alarm
Thermometers for guests provided by property
Key card access
Supervised childcare/activities
Television in common areas
Front desk (limited hours)
Express check-in
Snack bar/deli
Fitness facilities (surcharge)
Internet access
Housekeeping on request
Concerts/live shows
Wine release events
Reception hall
Covered parking
Garage
Health or beauty spa nearby
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House rules
Check-in
03:00 PM
Check-out
11:00 AM
Cancellation policy
Cancellation and prepayment policies vary according to accommodation type. Please check what conditions may apply to each option when making your selection.