Exterior at Mandarin Oriental, Tokyo, Tokyo

Mandarin Oriental, Tokyo, Tokyo, photo 2 of 108

Mandarin Oriental, Tokyo, Tokyo, photo 3 of 108

Mandarin Oriental, Tokyo, Tokyo, photo 4 of 108

Mandarin Oriental, Tokyo, Tokyo, photo 5 of 108

5-Star hotel

Mandarin Oriental, Tokyo

Chuo-ku Nihonbashi Muromachi 2-1-1, TokyoSee map

Excellent

874 reviews

9.4/10

Stay highlights

Ginza artful strolls

Set in the dynamic heart of Tokyo near Ginza, Marunouchi, and the Imperial Palace gardens. Enjoy easy access to flagship shopping, galleries, and legendary dining corridors—perfect for both day and night exploration.

Omotenashi refined service

Experience Mandarin Oriental hospitality with discreet, attentive care at every turn. From seamless concierge planning to personalized in-room touches, every detail is tailored to your pace and preferences.

Suite, spa, and skyline

Unwind with a tranquil spa journey and signature treatments after a city day. Elevate your stay with elegant suites and panoramic views, plus exceptional dining that celebrates Tokyo’s finest seasonal flavors.

Popular amenities

Parking

Non-smoking rooms

Air conditioning

Restaurant

Room service

Pets allowed

Lift / Elevator

Luggage storage

Express check-in/check-out

Safety deposit box

Fax/photocopying

Soundproof rooms

Facilities for disabled guests

Ironing service

Hot tub/Jacuzzi

Sauna

Massage services

Currency exchange

Choose your room

Nov 15th – 16th 2026

1 Room, 2 Travellers

9.4

874 reviews

Cleanliness

8.6

Services

9.6

Comfort

9.1

Amenities

9.6

Value

9.1

Location

10

Food

9.6

hunterannemarie6

Couples · October 2025

8/10

Our room was fabulous, very spacious, comfortable bed and great linen. The service at the hotel was very good with the exception of breakfast, hence only 4 stars. We had to wait to get a table and ou...Our room was fabulous, very spacious, comfortable bed and great linen. The service at the hotel was very good with the exception of breakfast, hence only 4 stars. We had to wait to get a table and our orders were often wrong. I felt the restaurant was just too small for the number of guests. We ate in the bar a couple of times and the food was excellent but, as you’d expect, pricey. 3 drinks and a club sandwich was £80. The hotel is in a tower where other businesses operate but it is very conveniently placed. Access to the underground downstairs and only 5 minutes by taxi to Tokyo station. There’s a fabulous department store just up the street from it. My only niggle was the lift situation. To access the rooms you have to go up to the 38th floor walk across the lobby to take a separate set of lifts down to your rooms; it just got a bit annoying after the 4th time in a day.Show More

MichelleJ491

Solo Travel · November 2025

10/10

This was my third visit to the MO Tokyo, and there was no drop off in my experience at all. The arrival was perfectly executed. The festive afternoon tea was perfect, the setting highly memorable, a...This was my third visit to the MO Tokyo, and there was no drop off in my experience at all. The arrival was perfectly executed. The festive afternoon tea was perfect, the setting highly memorable, and I concluded the first day with a highly skilled dry massage Spa Treatment in the clouds. The room was maintained to the usual standard, though the new echo-friendly toothpaste sachets are fiendishly difficult to open and create a lot of mess. One has no control over the paste emerging from the sachet. I very much appreciated staying Fuji side and enjoying the sunset, thank you. I also appreciated the Fan recognition throughout my stay, which gives one a sense of home. I look forward to my fourth visit. Inshallah, as we say in Abu Dhabi!Show More

amania870

Family · September 2025

10/10

We had a wonderful stay during our vacation. The staff at the hotel were wonderful. We had two adjacent rooms for 9 nights and I should say that the experience was superb. This goes from the bell team...We had a wonderful stay during our vacation. The staff at the hotel were wonderful. We had two adjacent rooms for 9 nights and I should say that the experience was superb. This goes from the bell team on the first floor, to the concierge team whom helped us with many dinner reservations and other activities, to the front desk, the room service team and the house keeping team. Additional room service menu with Halal options were also provided!. Literally everyone was extremely attentive and wanted to provide us with the best experience. Karen from guest experience made our stay even more special making sure all teams are coordinated around our schedule and plans with a much appreciated attention from the hotel manager Mr Krupp. I am sharing this as this was one of the finest hotels we stayed in as family. Because of this experience I booked my next trip to London at Mandarin as well.Show More

Seaside32886535164

Family · September 2025

10/10

1.Check-in and check-out procedures were very smooth, and the explanations were extremely clear. 2.This trip was to celebrate my mother's birthday, and her luggage had a tag attached with a birthday m...1.Check-in and check-out procedures were very smooth, and the explanations were extremely clear. 2.This trip was to celebrate my mother's birthday, and her luggage had a tag attached with a birthday message and a cute illustration. My mother was very pleased. 3.A birthday card for my mother was prepared in the room, and after turndown service, there was a delicious mango birthday cake. She was delighted, saying it was the happiest birthday she'd ever had. 4.The meal at Ventaglio was absolutely delicious, and beautiful birthday plate was served, my mother was very pleased. 5.When I called to request refrigerated delivery for my package, a Bell staff came to my room immediately and handled the delivery arrangements very kindly. 6.My mother said the attentive service and warm hospitality truly lived up to the reputation of a five-star hotel.Show More

Things to do near Mandarin Oriental, Tokyo

Nihonbashi Fish Market Monument

4 min walk

3.8

(121)

Tokyo Character Street

4.2

Sakura Dori

4.4

Intermediatheque

4.6

Places to eat near Mandarin Oriental, Tokyo

K'shiki

4.1

Tapas Molecular Bar

4.6

BOUL'ANGE NIHONBASHI

4.1

DAWN | Avatar Robot Cafe ver.β

5 min walk

4.6

(2.7k)

Amenities

General

Non-smoking rooms

Air conditioning

Soundproof rooms

Non-smoking throughout

Front Desk Services

Luggage storage

Express check-in/check-out

Currency exchange

Private check-in/check-out

Concierge service

Cashless payment available

Front desk (limited hours)

Express check-in

Housekeeping on request

Accessibility

Lift / Elevator

Facilities for disabled guests

Internet

Paid WiFi

Internet access

Transport & Parking

Parking

Garage

Pet-Friendly

Pets allowed

Pet bowls

hygiene

Guest rooms disinfected between stays

Cleaning standards that are effective against Coronavirus

Hand sanitizer in guest room and key areas

Sanitized tableware & silverware

Guest room sealed after cleaning

Property cleaned by professional cleaning companies

Fitness & Gym

Fitness facilities (surcharge)

Restaurant & Bars

Restaurant

Room service

Coffee Shop on site

Food delivered to guest room

Delivered food - securely covered

Snack bar/deli

Spa

Health or beauty spa nearby

Hot tub/Jacuzzi

Sauna

Massage services

Health or beauty spa nearby

Games, Entertainment & Media

Television in common areas

Concerts/live shows

Cleaning Services

Ironing service

Guests can opt-out any cleaning services during stay

Business & Work

Fax/photocopying

Invoice provided

Reception hall

Family Friendly

Kid meals

Supervised childcare/activities

Safety & Security

Safety deposit box

Staff adhere to local safety protocols

Fire extinguishers

First aid kit available

Smoke alarms

Access to health care professionals

Face masks for guests available

24-hour security

Security alarm

Thermometers for guests provided by property

Key card access

Additional Amenities

Chapel/shrine

Grocery deliveries

Wine release events

FAQs

Check-in starts at 03:00 PM, while you're expected to check out by 12:00 PM.

Mandarin Oriental, Tokyo's cancellation policy depends on the room type and the dates it’s booked around. Make sure to select your preferred cancellation policy when selecting your rooms.

Yes, breakfast is included with some of the rooms. However, some rooms include breakfast with an extra charge. Make sure to select your preferred meal option when selecting your room. Subject to availability.

Yes. This hotel provides free wifi connectivity along with your rooms.

Yes, parking is available at this hotel. Charges may apply depending on the room type or parking option. Please check parking availability and pricing during room selection.

Yes, pets are allowed at this hotel. Additional charges and restrictions may apply. Please check the pet policy while booking or contact the hotel for more details.

Yes, children can stay at this hotel. Family-friendly rooms and amenities may be available. Some extra charges may apply depending on room configuration and the age of the children.

Need more than 8 rooms?

Property description

Luxurious Accommodations with Breathtaking Views
Indulge in the lavish 5-star experience at Mandarin Oriental, Tokyo, where spacious rooms offer stunning city views and modern amenities, all designed with Japanese aesthetics in mind.
Ultimate Relaxation and Wellness
Unwind at the award-winning spa on the 37th floor or enjoy a workout with a view at the fitness room on the 38th floor. Complete your relaxation with a soak in the hot tub or sauna, and treat yourself to exclusive Asian and Western-fusion spa treatments.
Culinary Delights and Dining Experiences
Explore a variety of dining options, from the Michelin-starred Sushi Shin by Miyakawa to Cantonese and French cuisines. End your day with a refreshing cocktail at Mandarin Bar, overlooking the city skyline.
Book now for an unforgettable stay at Mandarin Oriental, where luxury meets unparalleled hospitality.

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Fine print

A penalty fee of JPY 100,000 (including taxes) will apply if smoking is detected in the room When traveling with pets (only dogs) advance reservations are required, an extra charge of 12,650 yen per night (tax and service charge included) 1 dog per room (15 kg or less) Should send the pet (dog) vaccination certificate to the Accommodations Reservation Section No pet (dog) is allowed in the lounge, bar, spa, fitness center, meeting roomGuests with tattoos may not be permitted to use the property’s public bathing areas or other facilities where the tattoos might be visible to other guests. An accommodation tax per person, per night is not included in the price and must be paid at the property. Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Guests under the age of 18 can only check in with a parent or official guardian.

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Happy Travels!

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Try Pilot

9.4

874 reviews

Cleanliness

8.6

Services

9.6

Comfort

9.1

Amenities

9.6

Value

9.1

Location

10

Food

9.6

hunterannemarie6

Couples · October 2025

8/10

MichelleJ491

Solo Travel · November 2025

10/10

amania870

Family · September 2025

10/10

Seaside32886535164

Family · September 2025

10/10

Amenities

General

Non-smoking rooms

Air conditioning

Soundproof rooms

Non-smoking throughout

Front Desk Services

Luggage storage

Express check-in/check-out

Currency exchange

Private check-in/check-out

Concierge service

Cashless payment available

Front desk (limited hours)

Express check-in

Housekeeping on request

Accessibility

Lift / Elevator

Facilities for disabled guests

Internet

Paid WiFi

Internet access

Transport & Parking

Parking

Garage

Pet-Friendly

Pets allowed

Pet bowls

hygiene

Guest rooms disinfected between stays

Cleaning standards that are effective against Coronavirus

Hand sanitizer in guest room and key areas

Sanitized tableware & silverware

Guest room sealed after cleaning

Property cleaned by professional cleaning companies

Fitness & Gym

Fitness facilities (surcharge)

Restaurant & Bars

Restaurant

Room service

Coffee Shop on site

Food delivered to guest room

Delivered food - securely covered

Snack bar/deli

Spa

Health or beauty spa nearby

Hot tub/Jacuzzi

Sauna

Massage services

Health or beauty spa nearby

Games, Entertainment & Media

Television in common areas

Concerts/live shows

Cleaning Services

Ironing service

Guests can opt-out any cleaning services during stay

Business & Work

Fax/photocopying

Invoice provided

Reception hall

Family Friendly

Kid meals

Supervised childcare/activities

Safety & Security

Safety deposit box

Staff adhere to local safety protocols

Fire extinguishers

First aid kit available

Smoke alarms

Access to health care professionals

Face masks for guests available

24-hour security

Security alarm

Thermometers for guests provided by property

Key card access

Additional Amenities

Chapel/shrine

Grocery deliveries

Wine release events

Mandarin Oriental, Tokyo

Excellent

874 reviews

Nov 15th – 16th 2026

1 Room, 2 Travellers

874 reviews

Cleanliness

8.6

Services

9.6

Comfort

9.1

Amenities

9.6

Value

9.1

Location

10

Food

9.6

hunterannemarie6

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MichelleJ491

10/10

amania870

10/10

Seaside32886535164

10/10

Things to do near Mandarin Oriental, Tokyo

Places to eat near Mandarin Oriental, Tokyo

Amenities

FAQs

Property description

Show more

Fine print

Show more

874 reviews

Cleanliness

8.6

Services

9.6

Comfort

9.1

Amenities

9.6

Value

9.1

Location

10

Food

9.6

hunterannemarie6

8.css-xp6yv9{margin:0;font-size:14px;font-weight:400;line-height:140%;font-family:Futura;color:#453C37;font-size:10px;font-weight:350;color:#7C7068;margin-left:4px;}/10

MichelleJ491

10/10

amania870

10/10

Seaside32886535164

10/10

Amenities

FAQs

Fine print

Show more

8/10

8/10