5-Star hotel

The Level at Meliá Villaitana

Avenida Eduardo Alcalde Zaplana, 7, BenidormSee map

Good

347 reviews

8.7/10

Stay highlights

Coastal Mediterranean escape

Nestled between the stunning beaches of Benidorm and the picturesque mountains, The Level at Meliá Villaitana offers guests easy access to vibrant nightlife and charming local attractions.

Exclusive luxury experience

Indulge in personalized service with exclusive access to private lounges, concierge assistance, and a range of tailored activities, ensuring a truly memorable stay.

Exceptional wellness amenities

Relax and rejuvenate at the serene spa, featuring state-of-the-art facilities, a lush outdoor pool, and wellness programs designed to elevate your experience.

Popular amenities

Parking

Non-smoking rooms

Air conditioning

Restaurant

Room service

Terrace

Family rooms

BBQ facilities

Lift / Elevator

Luggage storage

Express check-in/check-out

Safety deposit box

Fax/photocopying

Tour desk

Soundproof rooms

Facilities for disabled guests

Ironing service

Car hire

Choose your room

Jul 29th – 30th 2026

1 Room, 2 Travellers

8.7

347 reviews

lewm91

Family · November 2025

8/10

We stayed here in August which I think really tests a hotel's service (peak summer holidays!) Generally what I've picked up in reviews is that those in the level were happy, and those who weren't had ...We stayed here in August which I think really tests a hotel's service (peak summer holidays!) Generally what I've picked up in reviews is that those in the level were happy, and those who weren't had mixed opinions. I have to say, we were in the level.. the rooms were great, they functioned well and our grand family suite gave us plenty in terms of space. Some other rooms here looked incredible too. The level pool area was quieter but our nearly 2 year old was never out of place. We spent mornings in the aquapark which was amazing then kept her occupied here in the afternoon after lunch/naps. We never visited the main/huge pool or the beach pool, but I have to say it always looked busy. They're both very impressive pools and so much effort has gone into them. Entertainment there was always great though and the bars were excellent. I will say the level buffet was better - we tried both. The a la carte restaurants were also excellent, they're all at a per person supplement but we didn't mind as you're allowance of what to order is very generous. All food there was great quality. The main square was an awesome place to be at night, really gave the vibe of a village with the cafe/bar seats spilling out into the entertainment. Brits be aware though as it's very Spanish orientated, but it was mainly music/dancing based. The only thing I think that let the level down was the pool bar, it was terrible. It just sold premixed cocktails (the pina colada curdled as it was premade and chilled) and the only beer came in cans which were available in the level lounge anyway. It could be far better and the barman agreed with me when I told him! Overall, we were very happy with our stay here. We had 10 nights, were completely comfortable and well fed/refreshed and can honestly say we had a great time every day & night, as did our little girl. Would recommend if you want a nice Spanish experience in a very impressive resort that makes you feel like you're in a charming village with plenty going on!Show More

555hannahx

Family · October 2025

8/10

Upon first glance, the grounds, architecture and surroundings are utterly beautiful and this upheld throughout the entire stay. On arrival we were greeted with a smile and a helping hand with our lugg...Upon first glance, the grounds, architecture and surroundings are utterly beautiful and this upheld throughout the entire stay. On arrival we were greeted with a smile and a helping hand with our luggage, reception alone is aesthetically pleasing and a relaxed atmosphere although it can get rather busy especially when guests arrive in big groups so you can be waiting a while to check in/out. Most staff were incredibly helpful and friendly. Transfer from Alicante airport was a relatively quick journey although if you have a morning flight, arriving at midday we could not check in to our room until 4pm but use of facilities was available. The room was rather basic but clean and necessities were given, mini bar and room service available at additional costs. Bare in mind, the walls are paper thin and you can hear everything surrounding you in your room (moving furniture, chatting outside etc which does occur late at night). All inclusive is a good but confusing service, the breakfast buffet is the best option by far - lunch and dinner on the other hand are where it gets confusing and communication lacks (which could use improvement). Very traditional mediterranean food served at dinner. Conferences are held rather often and most definitely prioritised over holiday guests. Travelling outside of the hotel, going to Old Town/Poniente beach via taxi is a €20 round trip (€10 each way) and very easy to navigate. Value for money is a personal experience, for me, other than the hotel's looks it did not have a luxurious feel which you would expect for the price. None the less it was an incredible experience and a (mostly) relaxing time away that i would absolutely recommend.Show More

Z5140ALclairem

Couples · September 2025

6/10

The hotel has been cleverly and tastefully designed, lots of nice features. Our room was basic, clean and spacious enough, nice bathroom toiletries. First three days the place felt dead, almost too qu...The hotel has been cleverly and tastefully designed, lots of nice features. Our room was basic, clean and spacious enough, nice bathroom toiletries. First three days the place felt dead, almost too quiet, then a convention came and all changed, hundreds of them. No tables at breakfast, their needs seem to take priority over us who paid for all inclusive. No room service on the 11th. Asked twice for drinking water to swallow medication with (I have kidney disease) not going to pay €3.50 for water from mini bar. No water arrived until I got in touch with Tui but this only happened for two days, no water arrived yesterday. No ice cream yesterday. No pool towels until 11am. No seats at breakfast due to convention and 80% of food eaten. Got excited last night at buffet when I saw Asian noodles- they were cold. Funnily enough I hate complaining but I need to do an honest review. All staff were friendly and polite, pools are lovely and clean. The sad thing is I wouldn’t come back nor recommend. This basic water issue in a region where tap water drinking isn’t encouraged is a real major issue. Keeping hydrated and having water in order to swallow tablets with at bed surely is a human right? 30 years I’ve been travelling and this is the first time I haven’t received basic bottle drinking water in the room. All inclusive isn’t worth it here, no coffee making facilities in room, the buffet choices are few and most of the restaurants are closed all the time. I feel this hotel could do so much better with just some minor tweaks.Show More

ashleyjc141094

Family · September 2025

4/10

Location was very close to the parks. Good if you have a car. Nice looking resort with lovely views. However the top restaurant near reception is slow and understaffed. The breakfast buffet the lady ...Location was very close to the parks. Good if you have a car. Nice looking resort with lovely views. However the top restaurant near reception is slow and understaffed. The breakfast buffet the lady who cooks the eggs has never smiled once not very friendly or welcoming. We was told upon check in we can’t use certain Resturant’s from the Level as that is separate hotel the Resturants we could use only opened from 8pm for dinner travelling with our toddler is not ideal having dinner so late so our only option was the Mexican on the beach, you can only have that so many times. Wished we knew all of this before booking the hotel as we wouldn’t have booked it prior. The rooms are nice but dated. Beds are comfy however we hardly got no sleep from the 4 days of our trip. All you hear all night is people coming in and out of their rooms shouting, banging doors and dragging furniture. Early hours in the morning until late night you hear the trolleys from cleaners and staff as well as their robot Hoover that goes round the corridors. So the walls and doors are paper thin you hear EVERYTHING. Safe to say we will not be back and we need another break to get over this very stressful and restless holiday.Show More

Amenities

General

Non-smoking rooms

Air conditioning

Terrace

Soundproof rooms

Non-smoking throughout

Outdoor furniture

Front Desk Services

Luggage storage

Express check-in/check-out

Tour desk

Currency exchange

Private check-in/check-out

Concierge service

Front desk (limited hours)

Express check-in

Housekeeping on request

Accessibility

Lift / Elevator

Facilities for disabled guests

Accessible shuttle

No accessible shuttle

No accessible train station shuttle

Internet

Free wired internet

Internet access

Transport & Parking

Parking

Car hire

Shuttle service (additional charge)

Self parking (surcharge)

Airport transportation - pickup (surcharge)

Airport transportation - drop-off (surcharge)

Accessible train station shuttle

Fitness & Gym

Fitness facilities (surcharge)

Tennis lessons on site

Fitness facilities (surcharge)

Pool Facilities

Salt-water pool

Access to nearby outdoor pool

Pool sun loungers

Exercise/lap pool

Restaurant & Bars

Restaurant

Room service

Coffee Shop on site

Snack bar/deli

Spa

Health or beauty spa nearby

Sauna

Massage services

Solarium

Hammam

Health or beauty spa nearby

Games, Entertainment & Media

Shared lounge/TV area

Evening entertainment

Entertainment staff

Television in common areas

Cleaning Services

Ironing service

Business & Work

Fax/photocopying

Reception hall

Outdoor Activities

BBQ facilities

Beach umbrellas

Private picnics

Japanese garden

Swimming nearby

Family Friendly

Family rooms

Kid meals

Kids' outdoor play equipment

Supervised childcare/activities

Playground on site

Safety & Security

Safety deposit box

Fire extinguishers

Smoke alarms

CCTV outside property

24-hour security

Security alarm

Golfing

Golfing on site

FAQs

Check-in starts at 04:00 PM, while you're expected to check out by 12:00 PM.

The Level at Meliá Villaitana's cancellation policy depends on the room type and the dates it’s booked around. Make sure to select your preferred cancellation policy when selecting your rooms.

Yes, breakfast is included with some of the rooms. However, some rooms include breakfast with an extra charge. Make sure to select your preferred meal option when selecting your room. Subject to availability.

Yes. This hotel provides free wifi connectivity along with your rooms.

Yes, parking is available at this hotel. Charges may apply depending on the room type or parking option. Please check parking availability and pricing during room selection.

No, pets may not be allowed at this hotel. Contact the hotel for more details.

Yes, children can stay at this hotel. Family-friendly rooms and amenities may be available. Some extra charges may apply depending on room configuration and the age of the children.

Need more than 8 rooms?

Property description

Luxurious Mediterranean Village Setting
Nestled on 2 golf courses overlooking Gran Bahía Bay, The Level at Meliá Villaitana offers a unique Mediterranean village experience.
Exclusive Amenities and Services
Indulge in thermal pools, tennis courts, paddle tennis, and an Open Bar with Aperitive Time. The Level guests enjoy private access to premium services and an exclusive heated swimming pool.
Gourmet Dining and Entertainment
Savor diverse culinary experiences at multiple restaurants and bars, including Indigo Restaurant's avant-garde cuisine and Casa Nostra Restaurant's modern Italian dishes. Don't miss out on the exclusive animation activities and golfing opportunities.
Book now to elevate your stay at The Level at Meliá Villaitana and create unforgettable memories in this picturesque Mediterranean haven.

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Fine print

All cots are subject to availability. Please note that guests must present the credit card used to make the reservation on arrival. Payment must be made upon arrival. Please note, guest booking the all-inclusive rate can enjoy the all-inclusive services from 12:00 on the check-in day until 12:00 on the check-out day. When booking half-board and full board, please note that drinks are not included. Please note that: - Half board , consists of buffet dinner , drinks not included and breakfast . - Full board, consists of buffet lunch on the day of arrival, buffet dinner, drinks not included and breakfast . Please note, when booking more than 9 rooms, different policies and additional supplements may apply.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Guests under the age of 18 can only check in with a parent or official guardian. A deposit may be required at the property.

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8.7

347 reviews

lewm91

Family · November 2025

8/10

555hannahx

Family · October 2025

8/10

Z5140ALclairem

Couples · September 2025

6/10

ashleyjc141094

Family · September 2025

4/10

Amenities

General

Non-smoking rooms

Air conditioning

Terrace

Soundproof rooms

Non-smoking throughout

Outdoor furniture

Front Desk Services

Luggage storage

Express check-in/check-out

Tour desk

Currency exchange

Private check-in/check-out

Concierge service

Front desk (limited hours)

Express check-in

Housekeeping on request

Accessibility

Lift / Elevator

Facilities for disabled guests

Accessible shuttle

No accessible shuttle

No accessible train station shuttle

Internet

Free wired internet

Internet access

Transport & Parking

Parking

Car hire

Shuttle service (additional charge)

Self parking (surcharge)

Airport transportation - pickup (surcharge)

Airport transportation - drop-off (surcharge)

Accessible train station shuttle

Fitness & Gym

Fitness facilities (surcharge)

Tennis lessons on site

Fitness facilities (surcharge)

Pool Facilities

Salt-water pool

Access to nearby outdoor pool

Pool sun loungers

Exercise/lap pool

Restaurant & Bars

Restaurant

Room service

Coffee Shop on site

Snack bar/deli

Spa

Health or beauty spa nearby

Sauna

Massage services

Solarium

Hammam

Health or beauty spa nearby

Games, Entertainment & Media

Shared lounge/TV area

Evening entertainment

Entertainment staff

Television in common areas

Cleaning Services

Ironing service

Business & Work

Fax/photocopying

Reception hall

Outdoor Activities

BBQ facilities

Beach umbrellas

Private picnics

Japanese garden

Swimming nearby

Family Friendly

Family rooms

Kid meals

Kids' outdoor play equipment

Supervised childcare/activities

Playground on site

Safety & Security

Safety deposit box

Fire extinguishers

Smoke alarms

CCTV outside property

24-hour security

Security alarm

Golfing

Golfing on site

The Level at Meliá Villaitana

Good

347 reviews

Jul 29th – 30th 2026

1 Room, 2 Travellers

347 reviews

lewm91

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555hannahx

8/10

Z5140ALclairem

6/10

ashleyjc141094

4/10

Amenities

FAQs

Property description

Show more

Fine print

Show more

347 reviews

lewm91

8.css-xp6yv9{margin:0;font-size:14px;font-weight:400;line-height:140%;font-family:Futura;color:#453C37;font-size:10px;font-weight:350;color:#7C7068;margin-left:4px;}/10

555hannahx

8/10

Z5140ALclairem

6/10

ashleyjc141094

4/10

Amenities

FAQs

Fine print

Show more

8/10

8/10