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Mercure Cairns

15 Florence Street (Corner of Florence and Lake Streets), Cairns

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Good

963 reviews

7.5/10

Convenient City Centre Location
Mercure Cairns offers a prime location in the heart of the city, just minutes away from the Esplanade, Lagoon swimming pool, and key attractions like the Cairns Night Market and Reef Hotel Casino.
Family-Friendly Accommodation
With spacious family-size suites available, Mercure Cairns ensures a comfortable stay for families looking to explore the wonders of Cairns together.
Relaxing Outdoor Amenities
Guests can unwind in the outdoor swimming pool surrounded by lush gardens or seek adventure with excursions arranged by the Tour Desk to iconic destinations like the Great Barrier Reef and Daintree Rainforest.
Book now to experience the perfect blend of convenience, comfort, and relaxation at Mercure Cairns.

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Popular Amenities

Air conditioning

Swimming pool

Luggage storage

Choose rooms

Apr 30th – May 1st 2026

1 Room, 2 Travellers

7.5

963 reviews

Msea999

Business · October 2025

10/10

Convenient location. Reception is 24hours (I checked in very late) . There were conflicting information about reception hours online, so I emailed the hotel prior to my arrival. Quick reply was receiv...Convenient location. Reception is 24hours (I checked in very late) . There were conflicting information about reception hours online, so I emailed the hotel prior to my arrival. Quick reply was received reassuring me that reception is open 24/7. The restaurant was under renovation but the nearby Novotel offered great buffet breakfast and I could purchase a voucher for their breakfast at a discounted price at the Mercure. The Reception person was friendly and professional. The room was really clean and comfortable. Excellent for an overnight stay for travel for work.Show More

Tanya

Family With Children · October 2025

8/10

Very close to the cbd and esplanade. Reception staff were lovely. Pool area was great.Room was good. Beds very comfortable.Very close to the cbd and esplanade. Reception staff were lovely. Pool area was great.Room was good. Beds very comfortable.

859trined

Couples · September 2025

8/10

I was a bit worried about booking this hotel due to some of the reviews, however we stayed 6 nights in a loft room which was very nice and very good value. Lovely shower/bathroom, nice design with a m...I was a bit worried about booking this hotel due to some of the reviews, however we stayed 6 nights in a loft room which was very nice and very good value. Lovely shower/bathroom, nice design with a mezzanine bedroom. Friendly service, the Irish girl at reception was great fun. My only criticism would be that the kitchenette could have a larger fridge rather than a small minibar. However there was a microwave. The room was serviced every day, and spotlessly clean. Very satisfied and very good value.Show More

Nikita

Family With Children · October 2025

6/10

Family room , it was good to have separate room for our kids but still with usFamily room , it was good to have separate room for our kids but still with us

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Amenities

General

Non-smoking rooms

Air conditioning

Non-smoking throughout

Outdoor furniture

Front Desk Services

Luggage storage

Express check-in/check-out

Tour desk

Currency exchange

Cashless payment available

Contactless check-in/check-out

Express check-in

Housekeeping on request

Accessibility

Lift / Elevator

Accessible shuttle

No accessible shuttle

Internet

Free wired internet

Internet access

Transport & Parking

Shuttle service (additional charge)

hygiene

Guest rooms disinfected between stays

Cleaning standards that are effective against Coronavirus

Physical distancing rules followed

Hand sanitizer in guest room and key areas

Sanitized tableware & silverware

Shared stationery like menus, pens are removed

Guest room sealed after cleaning

Property cleaned by professional cleaning companies

Physical distancing in dining areas

Process in place to check health of guests

Pool Facilities

Swimming pool

Pool sun loungers

Exercise/lap pool

Restaurant & Bars

Restaurant

Room service

Fruits

Food delivered to guest room

Delivered food - securely covered

Vegetarian menu options available

Games, Entertainment & Media

Television in common areas

Cleaning Services

Guests can opt-out any cleaning services during stay

Business & Work

Fax/photocopying

Invoice provided

Reception hall

Outdoor Activities

Swimming nearby

Family Friendly

Family rooms

Kid meals

Safety & Security

Safety deposit box

Staff adhere to local safety protocols

Fire extinguishers

First aid kit available

Smoke alarms

CCTV outside property

Access to health care professionals

Screens / Barriers between staff and guests for safety

Face masks for guests available

24-hour security

Security alarm

Key card access

Additional Amenities

Wine release events

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House rules

Check-in

N/A

Check-out

10:00 AM

Cancellation policy

Cancellation and prepayment policies vary according to accommodation type. Please check what conditions may apply to each option when making your selection.

FAQ

Mercure Cairns doesn't provide a hotel-wide check in time, and you're expected to check out by 10:00 AM.

Mercure Cairns's cancellation policy depends on the room type and the dates it’s booked around. Make sure to select your preferred cancellation policy when selecting your rooms.

Yes, breakfast is included with some of the rooms. However, some rooms include breakfast with an extra charge. Make sure to select your preferred meal option when selecting your room. Subject to availability.

Yes. This hotel provides free wifi connectivity along with your rooms.

No, this hotel does not offer parking facilities.

No, pets may not be allowed at this hotel. Contact the hotel for more details.

Yes, children can stay at this hotel. Family-friendly rooms and amenities may be available. Some extra charges may apply depending on room configuration and the age of the children.

Happy Travels!

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7.5

963 reviews

Msea999

Business · October 2025

10/10

Tanya

Family With Children · October 2025

8/10

859trined

Couples · September 2025

8/10

Nikita

Family With Children · October 2025

6/10

Family room , it was good to have separate room for our kids but still with usFamily room , it was good to have separate room for our kids but still with us

Mercure Cairns

Good

963 reviews

Show More

Popular Amenities

Choose rooms

Apr 30th – May 1st 2026

1 Room, 2 Travellers

963 reviews

Msea999

10.css-xp6yv9{margin:0;font-size:14px;font-weight:400;line-height:140%;font-family:Futura;color:#453C37;font-size:10px;font-weight:350;color:#7C7068;margin-left:4px;}/10

Tanya

8/10

859trined

8/10

Nikita

6/10

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Amenities

General

Front Desk Services

Accessibility

Internet

Transport & Parking

hygiene

Pool Facilities

Restaurant & Bars

Games, Entertainment & Media

Cleaning Services

Business & Work

Outdoor Activities

Family Friendly

Safety & Security

Additional Amenities

Show More

House rules

FAQ

963 reviews

Msea999

10.css-xp6yv9{margin:0;font-size:14px;font-weight:400;line-height:140%;font-family:Futura;color:#453C37;font-size:10px;font-weight:350;color:#7C7068;margin-left:4px;}/10

10/10

10/10