1/10 Avoid at all costsLocation is about the only good thing about the hotel
LeeApr 19, 2025
10/10 Great location with close proximity to Eiffel Tower and the Hop off Hop on bus to tour ParisMy spouse and I are strict vegetarians, avoiding meat, fish, and eggs. At breakfast, we requested vegetarian/vegan options, but there weren't many choices with vegetables. We asked for gluten-free bread, and the restaurant staff kindly provided toasted slices both mornings. We appreciate their gesture and look forward to returning for another pleasant stay.
GaytreeApr 16, 2025
6/10 Good location for tourist activities, good breakfast buffet, mediocre serviceThis is a solidly average hotel. The location is terrific for tourist purposes, being a block away from the Eiffel Tower, a 30-minute walk to the Louvre, and about an hour walk along the Seine to Notre Dame. The rooms are a bit dated, but I appreciated the block out curtains and window that opened (especially because I found it very hot and stuffy at night, even though it was winter). The front desk staff seem like they would rather be anywhere else. They won't even consider early check in unless you pay; which I have never experienced before but there were lots of flight attendants staying at the facility and my guess is the hotel makes a fairly good sum from charging the airlines for them to check in early so the rest of us have to suffer too. No one bothers to explain the unusual elevator system, so guests end up figuring it out themselves or telling each other how to do it.
The breakfast buffet is substantial, with a wide selection of breads, cheeses, cereals with yoghurt, pancakes, crepes, and waffles, and some hot foods. At 21,90 Euros it would be an OK value if 1) you're a big breakfast eater, and 2) your exchange rate is near parity.
Obviously, the restaurants on Av de Suffren are aimed at tourists. Better to go away from the Tower, toward the 15th Arrondissement, for local eating establishments.
I stayed during a work trip and some of my colleagues stayed at a place about 15 minutes walk away, paid about 25% less but said they could barely turn around in their rooms, so I suppose by comparison this is OK.
mltj2014Mar 14, 2025
1/10 Terrible experience, this is not a 4 star hotel at allLocation is right at the Eiffel Tower and Nuxe shower gel.
AmandaApr 3, 2025
8/10 It was relaxing and enjoyable.When I booked I was not sure what to expect, but the staff were really helpful to ensure my birthday was well spent in having the Eiffel view. It was my dream for as long as I could remember and so to be able to do it was just mind blowing. The location was central to everything and made our outings very accessible. Breakfast was good but I will explain my challenge. There was very little language barrier and the restaurant staff were okay.
TishaApr 24, 2025
4/10 Very Disappointed and underwhelming!Been an Accor Hotel member for many years and this is my first disappointing experience. They are busy, yes, but no excuse for poor service. I’m not going to waste much time here so I’ll keep it brief; twice we had dirty/stained towels.🤯 There was a used Band-Aid stuck to the wall behind my pillow🤮. We had the wrong bed configuration which they did not resolve or really even try to help with! 🤬. The breakfast buffet was cold and unappetising 😩. Etc Etc. Sooo disappointed! Really, the only positive thing was that it is only a 3 minute walk to the Eiffel Tower. But don’t expect a view like it shows on their marketing because you’re not going to get one. Their more premium hotel, the Pullman Paris Tour Eiffel is right in front. Do yourself a favour and spend the extra money and stay here instead!!!!
K6578ZLmatthewwMar 16, 2025
7/10 I would recommend if you want the Eiffel Tower experience. But, cleanliness needs improvement.The location was the value for money; walking distance from the Eiffel Tower and the view from ours room (as I paid for the extra to have the view) didn’t disappoint at all.
There are bus lines as well as metro if you like.
JoseApr 12, 2025
4/10 Spoiled my 2 days stay in paris, mecure hotels in uk are amazing but this was worst than a budget hotelLocation thats it
RashidMar 6, 2025
4/10 Bienvenue non!!not the best of hotels I have ever stayed in, the check in staff were not very 'Bienvenue'. Had to ask for the rooms to be cleaned again as they were dirty on arrival. We had an issue with the shower head not staying up on the riser rail, asked three times for it to be fixed to no avail, also had a leak on the basin that wasn't fixed either. The room wasn't cleaned either as requested. Breakfast was ok albeit not the warmest, and the bacon needed another few minutes cooking time. Location was the best to be fair. Place needs some money updating it as very tired decor......
aikid0j0eMar 17, 2025
10/10 Pleasant accommodationsThis little gem of a hotel was well appreciated by myself and my wife. We arrived to our amazement how close we were to the famous Eiffel Tower which is block away. The services at the hotel was very efficient and appreciated. Our room was small but very comfy and our bed was also good. The daily service was very good and juices and fruits was provided. The folks at the front desk was very helpful and informative. The area is very safe and that in itself is a big plus. Overall, we'll be back at Hotel Mercure in the very near future.
andersonj117Mar 6, 2025
2/10 Overpaid and under performedMy family and I stayed at this hotel for two nights. Horrible experience. The mattress was extremely uncomfortable and despite turning off the heat and opening the window and it being 30 Degrees farenheit at night we were all sweating. We asked them to change the sheets but instead they just remade the bed (we knew this because the sheets had a stain on them and the stain was still evident after supposedly getting new bedding). I expect better for a $500/ night room with one queen bed and a pull out couch.
V7530MTjenniferrMar 14, 2025
6/10 Will not come back again. Will not recommend to our friends.Breakfast was the same everyday and we stayed for 6 days
AngelaApr 14, 2025
5/10 Basic level accomodation in Great location.Hotel was located in the shadow of the Eiffel Tower, amazing to walk out the door and see this beautiful icon.
AndrewApr 2, 2025
7/10 Would stay again just for convenience however the hygiene needs to upgrade.The location is fantastic. Near tourist spots, close proximity to metro stations. Also, good continental breakfast.
ShahMar 26, 2025
7/10 100 a good view 0 confort and clean roomsThe room was smelling like pipi since the check in. The cleaning was very poor. The staff of cleaning didn't wanted to clean the room and change towels every day.
Is very near from the Eiffel Tower. But the value doesn't pay the super small room and the uncleanliness
MariaApr 20, 2025
1/10 BadOnly the location is close to the Eiffel Tower.
MahmoudFeb 23, 2025
9/10 Great place to stayThe location was incredible with views of the Eiffel Tower! Short walk to the tower as well. Close to many restaurants. Facilities were very clean and up to date. Check-in and check out were very easy.
JacobMar 17, 2025
1/10 BadThe location was great 👍
AndrewhopkinsFeb 21, 2025
7/10 OkThe breakfast was fantastic, the location is amazing about 3 minutes walk to the Eiffel tower
BeatriceApr 2, 2025
7/10 GoodAwesome location, within 15 mins walk to most of the main attractions in Paris. Bed was comfy and had pleasant check in experience.
GarethMar 24, 2025
7/10 GoodBreakfast was good
location super, 1 minute walking and you see the Eifel tower
AntonyApr 14, 2025
7/10 Decent hotel, view of Eiffel Tower outside is perfect!The view of Eiffel Tower from outside is superb!
PauloFeb 26, 2025
6/10 It was an okay stay but I would not come back.The bed was so creaky every time you move it makes noise. It was also hot and can’t even open a small window to get some air. Uncomfortable to sleep when you’re sweating!
JoseApr 16, 2025
10/10 ExceptionalVery close to Eiffel Tower like 5mins walk
Good restaurants around I enjoyed
I enjoyed the hotel breakfast
VivianMar 1, 2025
10/10 The place was lovely and clean and the staff where always friendlyi liked the location, room was clean . we had a variety for breakfast
SerenaMar 4, 2025
8/10 Amazing stay visit was to participate in Paris Marathon spectacular experienceLocation perfect near Eiffel Tower plenty of restaurants
CarolApr 16, 2025
6/10 Too expensive for this hotel.Location is just in-front of Eiffel tower.
DinaraApr 21, 2025
9/10 SuperbThe location just a block away from the Eiffel Tower is hard to beat with great views from the higher floors
JustinMar 20, 2025
9/10 We had a wonderful , except , that my phone was pick pocketed near dowerAll was good !
HandigolMar 6, 2025
7/10 Room was without any view even I booked it 2 months earlier.Locations 3 minutes walk from Eiffel Tower.
SheikhApr 9, 2025
2/10 Very poorLocation is fine
AlmaApr 22, 2025
10/10 ExceptionalHad a room with an eifle tower view. It was amazing. Room was comfy and clean
AshleyFeb 17, 2025
8/10 Comfortable stay in perfect locationLocation
AlisonMar 2, 2025
1/10 HorribleClose to the Eiffel Tower
LissyFeb 24, 2025
8/10 Worth of having accommodation here. Value for money we paid.Very nice and close to Eifel tower
SailenMar 16, 2025
8/10 Very goodExcellent location, cl close to eiffel tower, clean, modern, friendly staff.
AngiApr 10, 2025
9/10 Excellent accommodations that I would highly recommend.room, location, and breakfast
OscarApr 11, 2025
10/10 Location and view was the best.Breakfast was excellent and with a huge variety.
CarmenFeb 27, 2025
5/10 PassableNight shift start was very good and helpful to offer water and others
VenkataApr 12, 2025
6/10 Pleasant
AhmedMar 31, 2025
8/10 Very goodThe staff were very friendly and the hotel was clean .
FrayaApr 4, 2025
10/10 Very good hotelLocation , stuff were helpful,
very clean hotel
AdilFeb 21, 2025
9/10 Excellent comfortable Paris stayLocation, comfort and food
RajivMar 3, 2025
10/10 Perfect location for a holiday in ParisPerfect location
MaryFeb 21, 2025
10/10 ExceptionalEverything like expecting for a 4 🌟 hotel
BuzasFeb 16, 2025
10/10 ExceptionalPerfect. Espexialy staff is so kind thnks
HasanApr 5, 2025
2/10 Very poorGreat location.
SunnyMar 10, 2025
9/10 SuperbEverything was perfect and well looked after
WreggFeb 22, 2025
10/10 Had a great stay!Staff were very welcoming
EllieApr 8, 2025
10/10 ExceptionalIt's very near to Eiffel tower 🗼
BhosageMar 1, 2025
6/10 PleasantThe lifts were not working properly
HarryMar 3, 2025
10/10 ExceptionalLocation and price
KarenMar 2, 2025
3/10 Poorevery things are bad
JamilApr 14, 2025
7/10 GoodLocation
FairweatherApr 22, 2025
4/10 Disappointing
NalineeApr 22, 2025
4/10 Disappointing
AbedFeb 22, 2025
10/10 Exceptional
EgidijusApr 21, 2025
10/10 Exceptional
GaryApr 18, 2025
10/10 Exceptional
GraceApr 14, 2025
10/10 Exceptional
SophieApr 13, 2025
10/10 Exceptional
NemanjaApr 12, 2025
10/10 Exceptional
BikhanApr 8, 2025
10/10 Exceptional
WalterApr 4, 2025
10/10 Exceptional
RheaApr 1, 2025
10/10 Exceptional
BrandonMar 24, 2025
10/10 Exceptional
MeshariMar 22, 2025
10/10 Exceptional
LysichamusMar 8, 2025
10/10 Exceptional
DamlaMar 3, 2025
10/10 Exceptional
JamesMar 1, 2025
8/10 Very good
LorraineApr 22, 2025
8/10 Very good
KarenApr 18, 2025
10/10 Exceptional
OlimjonFeb 17, 2025
8/10 Very good
RobinApr 13, 2025
8/10 Very good
ZaheerApr 12, 2025
8/10 Very good
AbenaMar 15, 2025
8/10 Very good
OtavioMar 12, 2025
8/10 Very good
SusanMar 11, 2025
8/10 Very good
AhmadMar 8, 2025
8/10 Very good
AnushaMar 6, 2025
8/10 Very good
IisFeb 27, 2025
8/10 Very good
BalhayFeb 24, 2025
8/10 Very good
AxelFeb 16, 2025
6/10 Pleasant
MayraMar 22, 2025
6/10 Pleasant
PoppyFeb 27, 2025
5/10 Passable
LuqmanFeb 26, 2025
9/10 Superb
ApurvaApr 15, 2025
9/10 Superb
SinghApr 13, 2025
9/10 Superb
ConnorMar 24, 2025
9/10 Superb
MichaelMar 20, 2025
9/10 Superb
KyleMar 18, 2025
9/10 Superb
JamieFeb 24, 2025
7/10 Good
TahirApr 19, 2025
7/10 Good
ChrisApr 14, 2025
7/10 Good
PoornaApr 7, 2025
7/10 Good
StephenMar 22, 2025
7/10 Good
JasonMar 10, 2025
7/10 Good
EmilFeb 21, 2025
3/10 Poor
DidaFeb 16, 2025
1/10 Bad
JamilApr 15, 2025
1/10 Bad
DarylMar 15, 2025