4-Star hotel

Mercure Serpong Alam Sutera

Jl. Alam Sutera Boulevard Kav. 23, Serpong, Tangerang SelatanSee map

Excellent

452 reviews

9.6/10

Stay highlights

Gateway to Serpong attractions

Nestled in the vibrant heart of Serpong, Mercure Serpong Alam Sutera offers easy access to top shopping destinations, cultural sites, and the lush Alam Sutera Park, making it an ideal base for exploration.

Unforgettable culinary journey

Experience a delightful blend of local and international flavors at our on-site restaurant, where our talented chefs craft each dish with fresh ingredients, ensuring a memorable dining experience.

Relaxing wellness oasis

Unwind in our tranquil spa featuring rejuvenating treatments, or take a dip in the inviting outdoor pool, designed to provide a serene escape from the hustle and bustle of everyday life.

Popular amenities

WiFi available

Free WiFi

Parking

Free Parking

Non-smoking rooms

Air conditioning

Fitness center

Swimming pool

24-hour front desk

Restaurant

Room service

Business center

Terrace

Garden

BBQ facilities

Lift / Elevator

Laundry

Luggage storage

Choose your room

Sep 12th – 13th 2026

1 Room, 2 Travellers

9.6

452 reviews

Cleanliness

9.31

Services

9.99

Comfort

9.76

Amenities

9.29

Value

9.75

Location

9.32

Food

9.51

Soko37

Business · October 2025

8/10

Back to Serpong Alam Sutera after two years, now renovated interiors, rooms and corridors. Corridors still smell, at least seventh floor at the end,from new material, lacquer and glue and it needs to ...Back to Serpong Alam Sutera after two years, now renovated interiors, rooms and corridors. Corridors still smell, at least seventh floor at the end,from new material, lacquer and glue and it needs to be ventilated otherwise some customers could be scared. Rooms look new, fresh with much modern style. Breakfast is rich, especially appreciated local cuisine. I appreciate possibility to refill water and sustainable policy for changing bed sheetsShow More

Go10972544271

Solo Travel · December 2025

10/10

I had a great stay at this hotel! The room was spacious, beautifully decorated, and comfortable. The breakfast was delicious with a variety of options, and the staff were friendly and attentive. The l...I had a great stay at this hotel! The room was spacious, beautifully decorated, and comfortable. The breakfast was delicious with a variety of options, and the staff were friendly and attentive. The location was convenient, with plenty of restaurants and attractions nearby. Highly recommend! 5 stars! ⭐️⭐️⭐️⭐️⭐️Show More

589emiliaw

Family · October 2025

10/10

After the renovation, the rooms have become much more comfortable and modern. The swimming pool is also a great place for kids to enjoy their weekend swim. There are fun kids’ activities every weekend...After the renovation, the rooms have become much more comfortable and modern. The swimming pool is also a great place for kids to enjoy their weekend swim. There are fun kids’ activities every weekend morning too. Overall, it’s a wonderful place for a family stay — highly recommended! 🌟Show More

Jantlow

Business · December 2025

10/10

The newly renovated room is lovely and comfortable. The bed mattress very comfortable and the pillows are plush. The room is brighter than before with cleverly placed lamps. Overall experience is valu...The newly renovated room is lovely and comfortable. The bed mattress very comfortable and the pillows are plush. The room is brighter than before with cleverly placed lamps. Overall experience is value for money.Show More

Amenities

General

Non-smoking rooms

Air conditioning

Terrace

Non-smoking throughout

Designated smoking area

Adult only

Front Desk Services

24-hour front desk

Luggage storage

Express check-in/check-out

Concierge service

Cashless payment available

Contactless check-in/check-out

Accessibility

Lift / Elevator

Facilities for disabled guests

Accessible parking

Wheelchair accessible

Toilet with grab rails

Internet

WiFi available

Free WiFi

Transport & Parking

Parking

Free Parking

Airport shuttle

Car hire

Valet parking

Private parking

Airport shuttle (additional charge)

Airport drop off

Airport pick up

Shuttle service

hygiene

Laundry washed per local authority guidelines

Guest rooms disinfected between stays

Cleaning standards that are effective against Coronavirus

Physical distancing rules followed

Hand sanitizer in guest room and key areas

Sanitized tableware & silverware

Shared stationery like menus, pens are removed

Guest room sealed after cleaning

Property cleaned by professional cleaning companies

Physical distancing in dining areas

Process in place to check health of guests

Fitness & Gym

Fitness facilities

Fitness center

Fitness/spa locker rooms

Pool Facilities

Swimming pool

Outdoor pool

Rooftop pool

Kids' pool

Restaurant & Bars

Restaurant

Room service

Bar

Breakfast in the room

Snack bar

Fruits

Food delivered to guest room

Delivered food - securely covered

Breakfast takeaway containers

Happy hour

Spa

Massage services

Spa/wellness center

Games, Entertainment & Media

Shared lounge/TV area

Cleaning Services

Laundry

Ironing service

Dry cleaning

Daily housekeeping

Guests can opt-out any cleaning services during stay

Business & Work

Business center

Fax/photocopying

Meeting/banquet facilities

Invoice provided

Outdoor Activities

Garden

BBQ facilities

Cycling

Sun loungers or beach chairs

Sun umbrellas

Family Friendly

Kid meals

Safety & Security

Safety deposit box

Staff adhere to local safety protocols

Fire extinguishers

First aid kit available

Smoke alarms

Key access

CCTV in common areas

Access to health care professionals

Screens / Barriers between staff and guests for safety

Face masks for guests available

24-hour security

Security alarm

Thermometers for guests provided by property

Key card access

FAQs

Check-in starts at 02:00 PM, while you're expected to check out by 12:00 PM.

Mercure Serpong Alam Sutera's cancellation policy depends on the room type and the dates it’s booked around. Make sure to select your preferred cancellation policy when selecting your rooms.

Yes, breakfast is included with some of the rooms. However, some rooms include breakfast with an extra charge. Make sure to select your preferred meal option when selecting your room. Subject to availability.

Yes. This hotel provides free wifi connectivity along with your rooms.

Yes, parking is available at this hotel. Charges may apply depending on the room type or parking option. Please check parking availability and pricing during room selection.

Need more than 8 rooms?

Property description

Luxurious Stay with Outdoor Pool and Restaurant
Mercure Serpong Alam Sutera, just a short stroll from Living World Mall, offers a lavish experience with an inviting outdoor pool and a delightful restaurant. The elegantly furnished rooms feature modern amenities like a flat-screen TV, free minibar, and en suite bathrooms stocked with complimentary toiletries.
Convenient Facilities and Services
Guests can enjoy a game of tennis, take advantage of the free parking, and stay connected with complimentary WiFi throughout the property. The hotel also provides a 24-hour reception for any assistance needed, along with services like luggage storage, laundry, and business facilities.
Culinary Delights and Nearby Attractions
Indulge in Indonesian and international cuisine at Mint & Pepper or opt for in-room dining. Explore nearby shopping destinations like Mall @Alam Sutera and Summarecon Mall Serpong, both just a short drive away. For seamless travel, the hotel can arrange car rentals and airport transfers upon request.
Book your luxurious stay at Mercure Serpong Alam Sutera today for a memorable experience!

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Fine print

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.

Show more

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Amenities

General

Non-smoking rooms

Air conditioning

Terrace

Non-smoking throughout

Designated smoking area

Adult only

Front Desk Services

24-hour front desk

Luggage storage

Express check-in/check-out

Concierge service

Cashless payment available

Contactless check-in/check-out

Accessibility

Lift / Elevator

Facilities for disabled guests

Accessible parking

Wheelchair accessible

Toilet with grab rails

Internet

WiFi available

Free WiFi

Transport & Parking

Parking

Free Parking

Airport shuttle

Car hire

Valet parking

Private parking

Airport shuttle (additional charge)

Airport drop off

Airport pick up

Shuttle service

hygiene

Laundry washed per local authority guidelines

Guest rooms disinfected between stays

Cleaning standards that are effective against Coronavirus

Physical distancing rules followed

Hand sanitizer in guest room and key areas

Sanitized tableware & silverware

Shared stationery like menus, pens are removed

Guest room sealed after cleaning

Property cleaned by professional cleaning companies

Physical distancing in dining areas

Process in place to check health of guests

Fitness & Gym

Fitness facilities

Fitness center

Fitness/spa locker rooms

Pool Facilities

Swimming pool

Outdoor pool

Rooftop pool

Kids' pool

Restaurant & Bars

Restaurant

Room service

Bar

Breakfast in the room

Snack bar

Fruits

Food delivered to guest room

Delivered food - securely covered

Breakfast takeaway containers

Happy hour

Spa

Massage services

Spa/wellness center

Games, Entertainment & Media

Shared lounge/TV area

Cleaning Services

Laundry

Ironing service

Dry cleaning

Daily housekeeping

Guests can opt-out any cleaning services during stay

Business & Work

Business center

Fax/photocopying

Meeting/banquet facilities

Invoice provided

Outdoor Activities

Garden

BBQ facilities

Cycling

Sun loungers or beach chairs

Sun umbrellas

Family Friendly

Kid meals

Safety & Security

Safety deposit box

Staff adhere to local safety protocols

Fire extinguishers

First aid kit available

Smoke alarms

Key access

CCTV in common areas

Access to health care professionals

Screens / Barriers between staff and guests for safety

Face masks for guests available

24-hour security

Security alarm

Thermometers for guests provided by property

Key card access

Mercure Serpong Alam Sutera

Excellent

452 reviews

Sep 12th – 13th 2026

1 Room, 2 Travellers

452 reviews

Cleanliness

9.31

Services

9.99

Comfort

9.76

Amenities

9.29

Value

9.75

Location

9.32

Food

9.51

Soko37

8.css-xp6yv9{margin:0;font-size:14px;font-weight:400;line-height:140%;font-family:Futura;color:#453C37;font-size:10px;font-weight:350;color:#7C7068;margin-left:4px;}/10

Go10972544271

10/10

589emiliaw

10/10

Jantlow

10/10

Amenities

FAQs

Property description

Show more

Fine print

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.

Show more

452 reviews

Cleanliness

9.31

Services

9.99

Comfort

9.76

Amenities

9.29

Value

9.75

Location

9.32

Food

9.51

Soko37

8.css-xp6yv9{margin:0;font-size:14px;font-weight:400;line-height:140%;font-family:Futura;color:#453C37;font-size:10px;font-weight:350;color:#7C7068;margin-left:4px;}/10

Go10972544271

10/10

589emiliaw

10/10

Jantlow

10/10

Amenities

FAQs

Fine print

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.

Show more

8/10

8/10