10/10 Just found my new favourite hotel in Tokyo!Rooms are beautifully curated with different little touches, most surprised by the keyboard (almost wished that I kept learning piano back then).
Good:
- room was very clean and spacious with big luggage storage area (for Tokyo standards)
- bed's comfortable
- Google Alexa available
- shower was strong and fairly spacious, equipped with the most beautiful toiletries box set; bath tub's even got a timer
- coffee set was tasteful
- quite a few convenience stores within the proximity
- within walking distance to the sky bridge which connects to Hamamatsuchō JR Station; about 10 min. walk and useful in poor weathers, but it's got nice views anyways and Blue Bottle coffee
- otherwise, also connected to Monorail Hamamatsucho station
- surrounded by beautiful Japanese Gardens (formal Imperial garden) and seascapes
Can be better:
- Location is a little far from Central Tokyo, but still very accessible
Stayed at Chapter 1 King Bed this time and would love to try other rooms with garden view and balcony in future; would also be interested to try the Waterside boats.
imichuMar 21, 2025
8/10 Very goodLove the hotel itself,, very check and elegant and very clean
I was excited about the view but I got the bay view instead of the skyline I booked the hotel for
Called the reception but no response
YaraMar 29, 2025
10/10 Tokyo luxury experience.Luxury and staff+the food service
AbdulhadiApr 23, 2025
10/10 LWL - Our 2025 trip to TokyoMesm Tokyo Autograph Collection is beautiful and unique. Mesm Tokyo theme is musical and decor are artistic.
After six nights staying in this hotel, we notice Mesm Tokyo highly focus on respectful to hotel guests. Quality and details are the two main ingredients of this hotel. We did try all three restaurants: The Theater, The Whisk and The Lounge. Food quality is their main focus and their presentation of foods and drinks are stunning that really blown our mind. We can't resist not taking pictures of their foods and drinks as their presentation are unique, beautiful and one of a kind.
We enjoyed our New Year Eve five course dinner " The magic Flute", each course is a chapter from the magic flute story. Mesm Tokyo provided meal pairing drink option which we found their drinks pairing to the foods perfectly.
We are honor be the guest of Mesm Tokyo, their respect to each hotel guest starting from main entrance "The Welcome Team", they welcome us from entrance and walk us and hold elevator for us. Once we were brought to level 16 main lobby floor, each staff welcome us with a friendly smile (everyday and every single time), that is what we do not normally see in other Tokyo hotels. Check-in staffs are efficient and friendly, servers from the main dining room "The Theater", "The Whisk" and " The Lounge" they are very friendly and respectful, they learnt and read what each hotel guest needs and they can accommodate the kind of service we need during each meal. Housekeeping team also done an amazing job. Each morning our room/suite has been cleaned and refreshed like the first day we just checked in to our room.
We strongly recommend Mesm Tokyo Autograph Collection to visitors or even local residents. Staying in Mesm Tokyo fully refresh ourselves and our staying is very enjoyable.
We would give Mesm Tokyo Autograph Collection a five stars plus rating We would definitely return to Mesm Tokyo Autograph Collection next time when we visit Tokyo.
WilliamLau_CanadaJan 4, 2025
10/10 Bast hotels on TokyoEverything was good The place was beautiful and the staff were excellent in dealing and respectful. The room and the place were beautiful like heaven. I thank the staff for their efforts and I hope it continues more.🥺🥺🥺❤️❤️❤️❤️❤️All I will say will not do them justice. Thank you for the best experience. I advise everyone to book in this hotel without hesitation. Thanks again to the staff.🥺🥺🥺🥺🥺🥺🥺🖤❤️🖤❤️🖤🖤❤️🖤❤️🖤❤️🖤🖤❤️🖤❤️🖤❤️🖤❤️🖤🖤❤️🖤❤️🖤❤️🖤❤️🖤❤️🖤❤️🖤❤️🖤❤️🖤🖤❤️🖤❤️🖤❤️🖤❤️🖤🖤❤️🖤❤️🖤❤️🖤❤️🖤❤️🖤🖤❤️🖤❤️🖤❤️🖤🖤❤️
Khalf-93Feb 9, 2025
10/10 Absolutely lovey and very luxurious but affordable at the same time.Decor and value
PelinFeb 10, 2025
9/10 Loved the staffThe room was amazing
HaithamMar 3, 2025
10/10 AwesomeHad an awesome stay at Mesm. Hotel relatively new (heard just 4 years old), so facility all still in good & prime condtion 👍🏼
There’s monorail nearby the hotel (5 mins walk) & plenty convenient store nearby. Location wise is not really at the central and more like CBD area I guess?
Once reach the hotel, there someone who will greet and guide to concierge and they will inform to go to level 16 for check in.
The city view from level 16 was awesome. After done check in at level 16, we will need to take another lift to our room.
Room are great, there’s small piano inside & for Tokyo standard room size is considered very spacious. They provide bath tub also which is awesome to use especially after a very long tired day at Tokyo. Beds also very comfortable.
Few downside :
- Need to change 2 times of escalator/lift before we can reach our rooms
- Hotel limit on water bottle (only 2 pcs per day), which is not sufficient for us. We ended up need to buy water bottle at convenient store nearby. Wish they can provide more water to the guests.
- Concierge took quite sometime to deliver luggage the room after we checked in. I need to called the front desk to ask them expedite.
All downside are minor and we can tolerate it.
Have a very good, memorable & enjoyable stay in Mesm. Very recommended!
Oni_KanNov 22, 2024
10/10 Exceptional
PatcharasriDec 25, 2024
10/10 Luxury and Relaxation at Mesm!I stayed here at the Mesm hotel for about a week, I was only supposed to stay for 3 days but my Australian visa took forever to be approved. This hotel the far exceeded my expectations. The views from the room are spectacular, the staff and service go above and beyond, the overall experience made me being stuck in Tokyo not an issue because of how amazing this hotel and stuff were. As a titanium member they upgraded my room to a higher for and I switched rooms which I had a balcony which is great but I also had a corner room with a spectacular view as well. The bath products and amenities kit are great, the pressure from the shower as well as the bathtub definitely worth it after a long day. In the morning, the breakfast that's included due to my status help start the day off right, the omelette station and the various soups made on the spot we're always delicious and tasty. Most of the staff knew English and help me anytime I had a question or needed something such as an item, room service, and things printed for my travels. When I come back to Tokyo I will definitely come and stay here again.
CharlieDruOct 15, 2024
10/10 Fabulous Stay, cool hotelReally gorgeous hotel
Lucky to have a points redemption stay but unfortunately not with breakfast.
We had high floor rooms, stunning outlook over the river.
Huge room, huge bathroom. Exceptional amenities and shower was bliss.
Comfortable bed.
Indulged in buffet breakfast one morning- nice selection but out of our price point.
Had a degustation lunch on our last day- sublime food.
Staff all very attentive.
Checkout is 1200- generous.
Well located to several restaurants and cafes.
We took a river boat one night as the pier is right there- great experience
gilliang930Oct 27, 2024
10/10 Exceptional
HenDec 22, 2024
10/10 Everything was amazing from the staff to the food. Everyone was so nice. The entertainment was beautiful. The view fromImmaculate. One of the best hotels I’ve stayed at in my life so far
BrandonOct 15, 2024
6/10 Average okThe environment
PearlOct 22, 2024
10/10 Exceptional
BrandonOct 15, 2024
9/10 A fantastic stay for our last few days in TokyoEverything was fantastic, the style of the hotel was very modern and well looked after. The staff were very polite and helpful as well.
NaomiJul 30, 2024
10/10 Great!Very friendly and helpful
AbdulrahmanJul 6, 2024
10/10 Exceptional
AbdulhadiMay 10, 2024
10/10 Exceptional
AbdulmajeedApr 21, 2024
8/10 Overvalued.
JamesApr 7, 2024
10/10 Perfect
JamieMay 25, 2024
10/10 It was perfect.The overall design. The view and comfort were also great. I'll definitely go there again next year :) .
PéterOct 17, 2023
10/10 Exceptional
LauraOct 1, 2023
7/10 Good
BastienOct 1, 2023
10/10 ExceptionalAwesome
CarolinaJul 11, 2023
4/10 Excellent facilities however total experience not in same level as the cost.
SpyridonApr 16, 2023
10/10 beautifulfeel
SahilJun 9, 2023
10/10 Exceptional
JasonJul 1, 2023
9/10 Superb
NataliaJul 28, 2023
9/10 Superb
IbrahimJul 2, 2023
8/10 Beautiful rooms, but feels like a 4 - star hotel. Not good value for moneyBeautiful new rooms, the hotel is very trendy and modern, with beautiful views of Tokyo. Location is also ok, close to Ginza.
AnaMar 26, 2023
10/10 perfectthe cleanliness, the staff and how they were cooperative
HussainMar 20, 2023
10/10 stunning views, beautiful room and great serviceStunning views of Tokyo welcome you to this place. It’s well located and the rooms have a lovely layout.
WendyApr 29, 2023
1/10 3 star hotel please change !!room size
SaowakonApr 27, 2023
9/10 Superb
AsatoJun 23, 2023
10/10 Exceptional
ClareApr 18, 2023
10/10 Exceptional
ClaraApr 11, 2023
10/10 Exceptional
VeronicaApr 8, 2023
10/10 Exceptional
JasonApr 1, 2023
10/10 Exceptional
DeniseMar 23, 2023
9/10 Enjoyed the stay and will choose againelegant, spacious, stylish. bed is really comfortable
ChiDec 24, 2022
10/10 Exceptional
LucianoFeb 7, 2023
10/10 ExceptionalThe facility is new and very well decorated in a modern luxurious way and worth every penny. The staff is extremely helpful and professional. The room is spacious and each room features a wonderful view. Hotel location is 5 minutes taxi drive to and from Ginza and 5 minutes also to Tokyo Station.
Below the hotel a small mall that features several restaurants and cafes over looks the bay which is wonderful and convenient.
Would definitely come again as it is one of the best hotels I’ve stayed in ever.
OmarNov 14, 2022
9/10 SuperbSuper quiet but not far at all from main city hubs!
TaraNov 11, 2022
10/10 Exceptional
MansourJan 8, 2023
10/10 Exceptional
Tkc529Dec 19, 2022
10/10 Exceptional
JasdeepDec 3, 2022
9/10 Superb
ZulfadzliDec 25, 2022
9/10 Superb
TszNov 27, 2022
9/10 Superb
SeanNov 6, 2022
7/10 Good
AwatifDec 29, 2022
5/10 Bad staff but beautiful placeProperty was very beautiful and clean. Room was comfortable. I would reccomend this hotel for couples or family
BatireeduiSep 23, 2022