Mitsui Garden Hotel Ginza Premier
Chuo-ku Ginza 8-13-1, Tokyo
·See Map
Good
2375 reviews
8.6
City Views and Stylish Rooms
Enjoy breathtaking views of Tokyo Bay and the city skyline from high-floor rooms at Mitsui Garden Hotel Ginza Premier. The chic and stylish rooms, renovated in 2013, offer modern amenities including a flat-screen TV, fridge, and air purifier/humidifier.
Convenient Location and Nearby Attractions
Situated just minutes away from Shinbashi Station and the vibrant Ginza area, our hotel offers easy access to transportation and shopping. Explore Tsukiji Fish Market and Hama Rikyu Park within walking distance, or take a direct train to Haneda Airport from nearby Shinbashi Station.
Exceptional Services and Dining Options
Indulge in massage services, laundry/dry cleaning facilities, and free internet PCs at our 24-hour front desk. Start your day with a buffet breakfast at RISTORANTE E’VOLTA -il cielo- and unwind at Karin Bar with drinks and light refreshments. Book now for a memorable stay at Mitsui Garden Hotel Ginza Premier.
Show More
Popular Amenities
See All Amenities
Air conditioning
Luggage storage
Choose rooms
1 Room, 2 Travellers
Guest Reviews
Overall
8.6(2375)5/10 Not a great hotel for the price- not overly clean.
Great location but not a great hotel really for the price. Not very clean- out room had dusty shelves and a cotton bud on the floor when we arrived which shows the cleaning is not on the vigilant standards. There is a little mold on the tiles in the bathroom which would take minutes to scrub off.
The hotel itself is a bit basic and there’s not real help or looking after you as such. For a start, there is no way to call down to reception or concierge like there is on other hotels. The TV is not a smart TV so you can’t even watch Netflix or anything other than Japanese channels. The views are great, but the hotel not hugely clean. Big greasy hand prints on the bed head and on the wooden panels at the lifts which I took pictures of. It was there the whole week so shows how non vigilant alt staff are. I decided to try the breakfast once (paid for at 3300 Yen) was awful good and again extremely cheap and basic. Not good food at all! Was extremely disappointed, especially for the price!
It’s not really a food hotel, but it’s a fairly decent room to get your head down, but far away from luxury. They need to take some inspiration from the mandarin oriental - service wise and food/ cleanliness wise. I understand Mitsui garden hotel can never be in this league but it wouldn’t hurt them to see what they’re missing when it comes to standards. Not worth the money at all. Staff not hugely trained in the best customer service either and very much struggle with their English.
I’m aware we’re in Japan and we’re learning Japanese ourselves but hotels should have staff that are able to hold basic conversations with their guests who will all mostly be able to speak English. Overall, quite disappointed in the lack of quality, staff, and general cleanliness. The other issue was the awful smell of smoke, I believe coming from the bar. The hotel reeked of it in the reception lobby areas next to the bar and it was very unpleasant and again, added to the feeling of not being clean.
KellyApr 2, 2025
8/10 Great location, comfortable but compact quarters with views
The hotel is in a great position,on the edge of Ginza so only a short walk to Shimbashi Station which is on the Yamanote line. You can shop in Ginza, or walk further to the Tokyo Station area, or head south to Hamarikyu Gardens (and maybe catch a ferry up to Asakusa) or get a train to Tokyo Bay from Shiodome Station. There are many sights though within walking distance.
I stayed for two nights in a superior view bath queen, Tokyo Tower view, and it was an enjoyable novelty seeing the lit up tower from the bath! The bathroom with its lovely deep bath was a pretty good size, but the bedroom/living room was smaller than what I would've preferred - it was hard to find somewhere to lay down my wheeled suitcase where it wasn't in the way. Still, comfortable, pleasant and quiet. There was also a nice city view from that area.
Breakfast was very good, especially the food made while you wait - try the delicious rolled pancakes with fruit, cream and mint! Staff were very helpful, and one of them came all the way down to ground level with me to help get my luggage into the taxi they'd organised to take me to Haneda the night I was flying home. They'd stored my luggage all day, and no one objected when I repacked in the lobby before the taxi arrived (thumbs up!) I didn't try the onsen, but maybe next time (staying in a larger room!).
608AnneMFeb 27, 2025
7/10 Great Location in Ginza, but Rooms Are Tiny
The location of the hotel is excellent, super convenient for getting around. The beds were comfortable, but the room was quite small, which made it a bit tricky for me and my husband since we had two suitcases and two carry-ons. Breakfast had a lot of options, but to be honest, I found it just okay. That said, I’d definitely recommend staying in Ginza while visiting Tokyo. It’s a great area!
LarissaMar 31, 2025
8/10 We enjoyed our stay at the Mitsui Garden and our visit to Tokyo in general.
We found the location fine, it was clean, the breakfast was very good and the staff were very helpful, the only downside was the fact that the room was quite small. Although we didn't need it much the digital TV stations did not work.
Leem-bruggenMar 30, 2025
8/10 Lovely location
Location was very good. View was pretty amazing!
EvelynApr 19, 2025
3/10 "A" for location, "D" for comfort.
Good location, friendly front desk staff.
PaulApr 2, 2025
7/10 Good
Location in the golden district of Ginza is the reason we choose this hotel every time when travelling to Tokyo. The warm yet professional hospitality service extends from the Front Desk to the housekeepers. Staying in this hotel is a joy。
PuiApr 15, 2025
7/10 Good Hotel with good location
The location was close to Ginza main street.
The staff were very polite and helpful.
HamadApr 19, 2025
9/10 Good experience overall. Great location
The location was great. Overall was good experiences.
TranMar 31, 2025
10/10 My husband and I had a fantastic stay at the Mitsui Garden Hotel Premier in Ginza, making it our go-
Location and view of our room!
RicciApr 9, 2025
9/10 Good location, lovely stay
Great place to stay, close to a number of train stations, restaurants and convenience stores
DianneMar 30, 2025
7/10 Good
That the staff hardly speaks english. That the reception feels as a factory. That the rooms are very small.
CarolineApr 1, 2025
8/10 Very good
AbdulmohsenApr 24, 2025
10/10 I’d stay here again for sure!
Gorgeous views, best breakfast buffet ever and oh-so-comfy beds.
NancyApr 15, 2025
7/10 Good
Location and modern
MollyApr 4, 2025
8/10 ok
the location is close to Ginza n very convinient
TjahjonoApr 1, 2025
7/10 Not bad
View was good
ZahrahApr 4, 2025
8/10 excellent
nice location. Nice aesthetic. Good service
FarzanahApr 19, 2025
7/10 Good
Early check in not possible
Room size very small
MerloApr 16, 2025
9/10 Superb
location, proximity to Subway station
AliApr 5, 2025
8/10 Enjoyable stay
Location
SandeepMar 30, 2025
10/10 perfect
everything was perfect.
JelenaApr 7, 2025
9/10 polished modern city hotel
RohitApr 8, 2025
8/10 Very good
It was good stay
AmitApr 12, 2025
8/10 Excellent
Location, style
NigelApr 7, 2025
10/10 Exceptional
MohammedApr 23, 2025
10/10 Exceptional
MohammedApr 23, 2025
10/10 Exceptional
LoraineApr 19, 2025
10/10 Exceptional
SaraApr 5, 2025
10/10 Exceptional
RandalApr 4, 2025
10/10 Exceptional
CathyApr 3, 2025
10/10 Exceptional
MarieApr 1, 2025
8/10 Very good
AbhishekApr 24, 2025
8/10 Very good
IgnacioApr 20, 2025
8/10 Very good
PohApr 18, 2025
8/10 Very good
AlessandraApr 17, 2025
8/10 Very good
AhmedApr 8, 2025
9/10 Superb
KwangApr 16, 2025
9/10 Superb
KwangApr 16, 2025
9/10 Superb
IbrahimApr 16, 2025
9/10 Superb
KestutisApr 15, 2025
9/10 Superb
AndrewApr 6, 2025
9/10 Superb
DaoApr 6, 2025
7/10 Good
KarlApr 7, 2025
10/10 Excellent Tokyo Hotel
Very good location if you like visiting posh shops; Ginza puts Bond Street inLondon to shame. There is a Don Quijote across the road from the hotel, open from 07:00am to 04:00am the next day - you HAVE to visit it. There are no words to describe the experience.
The hotel rooms are the typical Tokyo (or Paris) size, ie not much room to spare. They are well furnished and comfortable with A/C and a humidifier. The en-suites have a shower and the in the room I had a flick of a switch changed an obscured glass panel into a clear one, allowing me to see into (and be seen from) the bedroom and through the window out into the city and the Tokyo Tower, although anyone out there and daft enough to be interested would need an astronomical telescope (and a sick bag).
The breakfasts are LOVELY! A mix of Japanese, English and French cuisine and by the latter I do not mean a cup of coffee and a croissant but serious pastries and crêpes that are delicious to the eyes as well as the taste buds.
Service is efficient, competent, polite and prompt.
A First Class hotel and I would stay here again - no hesitation.
Expedition727034Jan 26, 2025
8/10 Comfortable Stay at Mitsui Garden Ginza Premier
We had a very comfortable stay at Mitsui Garden Ginza Premier for 7 nights. We were a group of 9 in 4 rooms and I was travelling with some elderly family members. I'm writing specifically to commend a couple of staff members who went above and beyond to help us out. The travel wheelchairs my aunts had turned out to be quite uncomfortable and I was looking to rent some wheelchairs for our stay. The concierge who assisted me, Ms. Junko Hayashi, was so helpful, efficient, and cheery and managed to get wheelchairs delivered to the hotel. She was one of only 2 staff members who was able to communicate in English which was extremely helpful in this situation. In her absence, she endorsed us to another hotel staff member, Yuri Sugihara who was also approachable and helpful.
Thank you for accomodating our requests. We had a good week at the hotel.
Coastal46793984108Feb 14, 2025
4/10 Disappointed.
I was so upset I almost asked for a refund. I only came here for a staycation because I live a hour away. There was mold in the room, the toilet had hair all over it and was dirty, the shower was COVERED in soap scum. I checked in during the evening, went to dinner, came back around midnight and noticed the state of the room. I was staying here PRIMARILY to cover the facility for social media. I had my cameras ready and felt so sick (I’m sensitive to mold) staying in the room for the time that I did. It was so late, so I didn’t discuss with staff but I took plenty of pictures and videos of the state of the room. I’m so disappointed and disgusted. I was so excited to show off this hotel to my following. I feel like I waisted my money. Side note: my entire floor smelled like a pool locker room.
ShaniceFeb 11, 2025
10/10 Beautiful, clean, sleek and upscale for a mid level price!
The property is beautiful, modern, sleek and clean.
AveryFeb 5, 2025
7/10 An okay stay.
The location was great, right in the heart of Ginza.
The staff is very friendly and professional.
Breakfast is delicious, and there are lots of options to choose from.
The beds are super comfortable.
StangMar 8, 2025
6/10 Exacting but Slow Service Caused a Problem
This is a beautiful hotel in an excellent location. We included breakfast each day of our stay, which was excellent. The service is good but very exacting and very slow. This would not usually be a problem, but it was for us, as we needed their help sending our luggage onto Fujikawaguchiko early one morning so we could meet a guided hiking tour of Mount Fuji. The young man at the front desk needed more than an hour to investigate sending our luggage ahead and never did succeed, which caused us to miss our meeting time for our tour and compelled us to find our own transportation all the way to the mountain. That was not ideal and totally avoidable -- we sent our luggage ahead to another hotel later in our trip and had none of these problems, so it was clearly unique to this hotel.
The4Gs2014Dec 25, 2024
10/10 Great stay in this modern hotel
We really enjoyed our 2 night stay at this hotel. The rooms were compact, as is common in Tokyo hotels and I was amused to find that our Tokyo tower view was from the bath rather than the main window in the room! The rooms were compact but were well equipped and we appreciated the complementary drinks that were replenished daily. The staff were very friendly and eager to help. Location was great right in the Ginza shopping area with easy access to metro stations to access other areas of Tokyo . I wouldn’t hesitate to stay again.
RainydayUkFeb 15, 2025
10/10 Great Location & Value, Skipped Bonvoy Points Chase & Was Very Happy to Save
Can't beat the location, very nice faclity, clean room and comfortable bed. After trying to play the miles game with Bonvoy hotels I just decided it was cheaper to go this route, a top rated, good location hotel in Tokyo.
Room is Tokyo sized, no complaints there. Bed was comfortable, the #1 thing I'm looking for.
Location as mentioned prior, would stay here again given the value compared to other hotels even given my 'status' elsehwere
PaulFeb 23, 2025
8/10 small room but excellent hotel and staff
This hotel smells incredible and it's obvious the staff take great care in cleaning and service. Loved the super deep tub in the shower/tub area. Having a Natural Lawson just around the corner was great.
LauraMar 11, 2025
10/10 Amazing hotel, amazing location, amazing staff!
This is my second time staying at the Mitsui Garden Hotel Ginza Premier - it never disappoints! The staff are extremely professional and helpful, the rooms are clean, and the location is just sublime. The breakfast is also a plus!
RebeccaMar 16, 2025
10/10 Amazing location, friendly staff and clean room.
Location was really good. Clean hotel room. Airport limo service stops right outside the hotel, and also has the airporter service to transport your luggage.
WeichengFeb 8, 2025
3/10 NOT CLEAN
AhmedFeb 3, 2025
10/10 Loved the atmosphere here. So nice and cozy.
The staff were really nice & kind with manners. The view from the lobby is amazing! Loved it.
KevalinFeb 14, 2025
6/10 Restaurant unavailable
Awesome view to the city
KatharinaMar 4, 2025
9/10 Great hotel in excellent location.
Friendly staff, great location, delicious breakfast, cosy and clean room, great excellent shower pressure!
LouiseMar 3, 2025
10/10 Superb
Concierge ( small lady with fluent English ) was very much helpful to find a very good soba restaurant at GinzaSix. We could feel her very pleasant, warmth and smiling all the time.
KanitFeb 8, 2025
7/10 Hotel reception staff excellent but as guest we not get table for dinner or lunch as closed for private function on Satu
Room and views great
StephenFeb 23, 2025
8/10 I recommend this one for who visits Tokyo
Nice view and friendly staffs, walk distance to Ginza and train station. Have convenient store and drug stores nearby.
YFeb 19, 2025
4/10 Nice stay but wouldn’t stay here again, rooms are so small it’s ridiculous
Location is good
TallyMar 22, 2025
9/10 Superb
Great location - easy train ride from Haneda airport and around town. The space is small but to be expected in Tokyo, but it had everything we needed!
ZoeFeb 19, 2025
8/10 Pleasant but couldn’t stay in that size room for more than the 2 nights we stayed
Good location and felt safe
SharleneFeb 26, 2025
2/10 I been there many times but it’s the last time this one!
Breakfast !
BrieucMar 25, 2025
9/10 We’ll return
Friendly and professional reception. Clean and comfortable rooms. Location is in a quiet corner of Ginza.
LeeFeb 20, 2025
9/10 Superb
It was absolutely beautiful with stunning views of the city, fancy and elegant with exceptional staff.
KatjaMar 9, 2025
10/10 This hotel was an excellent location for what we wanted to do.
Excellent location
GlennMar 21, 2025
9/10 fantastic
The location is great and the room is clean with all required amenities available
FarahFeb 2, 2025
7/10 Good
SalemFeb 26, 2025
9/10 Superb
good location, especially the Airport bus stop nearby; quiet & clean comfort room.
DonnaMar 5, 2025
10/10 Absolutely worth it!
Perfect location
Room size
Great for solo travel
VanessaMar 23, 2025
10/10 Exceptional
Hotel was clean, staff was welcoming, views were amazing!
ChelseyFeb 23, 2025
10/10 Exceptional
Great access to shopping. Comfortable rooms and a great
PhillipFeb 11, 2025
8/10 Very good
Great location and enjoyed our stay
AdibMar 15, 2025
9/10 Superb
Hotel was compact but with all the necessities.
EiFeb 10, 2025
10/10 kindly staff
good location quiet room
KellyMar 26, 2025
4/10 Disappointing
NicolaFeb 7, 2025
10/10 Exceptional
DuoMar 18, 2025
10/10 Exceptional
ChristianMar 5, 2025
10/10 Exceptional
LyndalFeb 28, 2025
10/10 Exceptional
WilailakFeb 27, 2025
10/10 Exceptional
LuyeFeb 26, 2025
10/10 Exceptional
JamineFeb 12, 2025
9/10 Superb
AmitApr 12, 2025
9/10 Superb
CharysseApr 6, 2025
10/10 Exceptional
JamesFeb 5, 2025
10/10 Exceptional
IvanFeb 2, 2025
10/10 Exceptional
NicoJan 31, 2025
8/10 Very good
LeiMar 22, 2025
8/10 Very good
KevinFeb 16, 2025
8/10 Very good
HongtyFeb 5, 2025
8/10 Very good
DesereaFeb 5, 2025
8/10 Very good
MariaJan 31, 2025
5/10 Passable
LeonelFeb 16, 2025
7/10 Good
AlexandraMar 18, 2025
7/10 Good
JanetteFeb 26, 2025
7/10 Good
MarcelFeb 22, 2025
7/10 Good
LerFeb 1, 2025
You Might Also Like
All Amenities
Non-smoking rooms
Air conditioning
Restaurant
Lift / Elevator
Luggage storage
Safety deposit box
Facilities for disabled guests
Ironing service
Massage services
Currency exchange
Concierge service
Wheelchair accessible
Emergency cord in bathroom
Fire extinguishers
Invoice provided
Smoke alarms
Security alarm
Key card access
Television in common areas
Front desk (limited hours)
Free wired internet
Internet access
Housekeeping on request
Covered parking
Accessible train station shuttle
No accessible train station shuttle
Show More
House rules
Check-in
03:00 PM
Check-out
11:00 AM
Cancellation policy
Cancellation and prepayment policies vary according to accommodation type. Please check what conditions may apply to each option when making your selection.