Exterior at Mitsui Garden Hotel Osaka Premier, Osaka

Mitsui Garden Hotel Osaka Premier, Osaka, photo 2 of 71

Mitsui Garden Hotel Osaka Premier, Osaka, photo 3 of 71

Mitsui Garden Hotel Osaka Premier, Osaka, photo 4 of 71

Mitsui Garden Hotel Osaka Premier, Osaka, photo 5 of 71

4-Star hotel

Mitsui Garden Hotel Osaka Premier

Kita-ku Nakanoshima Kita 3-4-15, OsakaSee map

Good

3610 reviews

8.5/10

Stay highlights

Osaka station access

Step out into the energy of Osaka with excellent rail and subway connectivity nearby. Reach major sights like Dotonbori, Namba, and Osaka Castle with ease.

Premier concierge touch

Enjoy attentive service that keeps your stay smooth from check-in to local planning. Unwind after exploring with thoughtful in-room comfort and quiet city calm.

Garden calm amenities

Reset with well-designed rooms and a relaxing atmosphere inspired by garden serenity. Start mornings with satisfying breakfast options and return to cozy, clean details night after night.

Popular amenities

Non-smoking rooms

Air conditioning

Restaurant

Lift / Elevator

Luggage storage

Fax/photocopying

Ironing service

Currency exchange

Concierge service

Public Bath

Staff adhere to local safety protocols

Guest rooms disinfected between stays

Cleaning standards that are effective against Coronavirus

Physical distancing rules followed

Hand sanitizer in guest room and key areas

Cashless payment available

Fire extinguishers

Sanitized tableware & silverware

Choose your room

Oct 25th – 26th 2026

1 Room, 2 Travellers

8.5

3610 reviews

Cleanliness

5.23

Services

7.7

Comfort

8.74

Amenities

9.69

Value

8.72

Location

10

Food

9.68

YM

Couple · December 2025

10/10

The Mitsui hotel is a very nice hotel. The breakfast was good, delicious, and fresh, with a great variety of Japanese and Western options. The bathroom has a Japanese-style layout—spacious and desi...The Mitsui hotel is a very nice hotel. The breakfast was good, delicious, and fresh, with a great variety of Japanese and Western options. The bathroom has a Japanese-style layout—spacious and designed so you can sit down comfortably when showering. The toilet, bathroom, and sink are all separated, which is convenient and makes getting ready much easier. The bedroom was comfortable—not too tight—with chairs and a table for two people to sit and relax. I also appreciated the abundance of charging points. The headboard had charging ports, and the hotel even provided different types of USB connectors (Type B, Type C), which was very thoughtful. One of the best features of this hotel is the shuttle service to and from Osaka Station. It is extremely convenient, especially if you have heavy luggage. The shuttle is punctual, so it is important to follow the schedule closely. This connection makes it easy to travel to the airport or from the airport by taking the Haruka train from Kansai Airport to Osaka Station, then continuing with the hotel shuttle. The shuttle drops you off near the station entrance, making it a short and easy walk to board the train. Osaka Station also has luggage storage facilities, which is very convenient if you want to explore the city before your flight without returning to the hotel. The location itself is good. If you are not taking the shuttle, it takes about 6–8 minutes to walk to the Yotsubashi Line subway station. So you either wait comfortably for the hotel shuttle or walk directly to the subway—both options are convenient. My room faced the river view, and at night and early morning, it was beautiful with bustling streets and moving cars. It was not noisy, just pleasant to look at. The onsen was great too—clean, relaxing, and a nice way to unwind. Overall, a very pleasant, comfortable, and well-connected stay. The hotel offers excellent convenience in terms of transport, facilities, and comfort.Show More

patrickohnesorg

Business · December 2025

2/10

For a hotel with 4-star aspirations, the service and standards were at express hotel level – my experience aligns alarmingly well with the existing negative reviews. It’s a shame I didn’t read them be...For a hotel with 4-star aspirations, the service and standards were at express hotel level – my experience aligns alarmingly well with the existing negative reviews. It’s a shame I didn’t read them beforehand. Check-in (45+ minutes): When I politely inquired about paid upgrades, the reception manager blatantly lied to my face, claiming no higher room categories were available – while simultaneously multiple rooms and suites were bookable on Booking.com. After I showed him this, he became flustered, apologized, and finally offered me an upgrade for 5,000 yen. I accepted mainly to finally get to my room after over 45 minutes, not because the service was convincing. Cleanliness – the main problem: In the first room, I immediately found long black hairs on the pillow upon arrival (I have very short hair). No callback from reception came, so I had to go downstairs myself. An Assistant Manager apologized and assigned me a new room. The next morning in daylight: hairs again – on the bathroom floor, on the iron, and in corners, plus a visibly dirty window frame. The photos speak for themselves. Cleanliness here isn’t a detail but a structural problem that other guests confirm as well. Handling of complaints: I requested a refund / discount of the 5,000 yen upgrade fee. Instead of a small gesture of goodwill, I received a politely worded rejection slipped under my door. On checkout day, I was called every five minutes starting at 11:05 AM, being told to leave the room. Two unclean rooms, no accommodation – but maximum enforcement of punctual checkout. Conclusion: Anyone considering booking here should read the negative reviews very carefully. I cannot recommend a hotel that claims four stars but fails so dramatically at basic standards like cleanliness and professional complaint management.Show More

Patrick

Solo Traveller · December 2025

1/10

Massive Cleanliness and Service Issues!!Massive Cleanliness and Service Issues!!

MYK2

Solo Traveller · December 2025

7/10

It's cheaper than staying near Umeda station. Free shuttle bus. The hotel is fully equipped with everything you normally have in most business type hotels and it has a public bath.It's cheaper than staying near Umeda station. Free shuttle bus. The hotel is fully equipped with everything you normally have in most business type hotels and it has a public bath.

Things to do near Mitsui Garden Hotel Osaka Premier

The National Museum of Art, Osaka

2 min walk

4.1

(4.1k)

Nakanoshima Museum of Art, Osaka (NAKKA)

4.4

「雲の詩」河原明

3.6

Dojima Park

3.5

Places to eat near Mitsui Garden Hotel Osaka Premier

The Most Deserted Ramen-Bar in the World

4.2

Hajime

4.4

Teppanyaki THE VILLAGE OSAKA

4.8

Bar K

4.5

Amenities

General

Non-smoking rooms

Air conditioning

Front Desk Services

Luggage storage

Currency exchange

Concierge service

Cashless payment available

Front desk (limited hours)

Housekeeping on request

Accessibility

Lift / Elevator

Accessible shuttle

No accessible shuttle

Internet

Free wired internet

Internet access

Transport & Parking

Free beach shuttle

Self parking (surcharge)

Covered parking

Garage

hygiene

Guest rooms disinfected between stays

Cleaning standards that are effective against Coronavirus

Physical distancing rules followed

Hand sanitizer in guest room and key areas

Sanitized tableware & silverware

Shared stationery like menus, pens are removed

Guest room sealed after cleaning

Property cleaned by professional cleaning companies

Physical distancing in dining areas

Process in place to check health of guests

Restaurant & Bars

Restaurant

Spa

Public Bath

Games, Entertainment & Media

Television in common areas

Cleaning Services

Ironing service

Business & Work

Fax/photocopying

Outdoor Activities

Free beach shuttle

Japanese garden

Safety & Security

Staff adhere to local safety protocols

Fire extinguishers

Smoke alarms

CCTV outside property

Screens / Barriers between staff and guests for safety

Face masks for guests available

24-hour security

Security alarm

Thermometers for guests provided by property

Key card access

FAQs

Check-in starts at 3:00 PM, while you're expected to check out by 11:00 AM.

Mitsui Garden Hotel Osaka Premier's cancellation policy depends on the room type and the dates it’s booked around. Make sure to select your preferred cancellation policy when selecting your rooms.

Yes, breakfast is included with some of the rooms. However, some rooms include breakfast with an extra charge. Make sure to select your preferred meal option when selecting your room. Subject to availability.

Yes. This hotel provides free wifi connectivity along with your rooms.

Yes, parking is available at this hotel. Charges may apply depending on the room type or parking option. Please check parking availability and pricing during room selection.

No, pets may not be allowed at this hotel. Contact the hotel for more details.

Yes, children can stay at this hotel. Family-friendly rooms and amenities may be available. Some extra charges may apply depending on room configuration and the age of the children.

Need more than 8 rooms?

Property description

Chic Accommodations and Top Floor Public Baths
Mitsui Garden Hotel Osaka Premier, awarded by the Michelin Guide, offers chic guest rooms with modern amenities. Enjoy free Wi-Fi and unwind in the large public baths on the top floor.
Convenient Shuttle Services and In-Room Services
Benefit from free pick-up shuttles from JR Osaka Station and indulge in in-room massages and laundry services. The 24-hour front desk provides concierge services and free luggage storage for your convenience.
Prime Location and Nearby Attractions
Located minutes away from Higobashi Subway Station, explore nearby attractions like Namba, Dotombori, and Osaka Castle with ease. Yodoyabashi Subway Station is a short walk away, connecting you to JR Shin-osaka Shinkansen Station.
Book now to experience the luxury and convenience of Mitsui Garden Hotel Osaka Premier!

Show more

Fine print

The full amount of the reservation must be paid at check-in. Please be informed that adult rates are applicable to children 6 years and older. Please note that the maximum occupancy of the room includes all children and cannot be exceeded under any circumstances. Extra beds cannot be accommodated in all room types. On-site parking is available on a first-come, first-served basis. Vehicle height, width and length limit for on-site parking: 6.7 feet, 6.6 feet, 17 feet Free shuttle buses run regularly to/from JR Osaka Station's Sakurabashi Exit. Please note that there is no shuttle available from the station between 12:00 and 14:00. The bus stop is located below the train tracks, across the street from Eki-Marche. Please note that special requests (i.e. upper floor, room preference) are not guaranteed and are subject to availability.An accommodation tax per person, per night is not included in the price and must be paid at the property. Guests under the age of 18 can only check in with a parent or official guardian.

Show more

Happy Travels!

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Try Pilot

8.5

3610 reviews

Cleanliness

5.23

Services

7.7

Comfort

8.74

Amenities

9.69

Value

8.72

Location

10

Food

9.68

YM

Couple · December 2025

10/10

patrickohnesorg

Business · December 2025

2/10

Patrick

Solo Traveller · December 2025

1/10

Massive Cleanliness and Service Issues!!Massive Cleanliness and Service Issues!!

MYK2

Solo Traveller · December 2025

7/10

Amenities

General

Non-smoking rooms

Air conditioning

Front Desk Services

Luggage storage

Currency exchange

Concierge service

Cashless payment available

Front desk (limited hours)

Housekeeping on request

Accessibility

Lift / Elevator

Accessible shuttle

No accessible shuttle

Internet

Free wired internet

Internet access

Transport & Parking

Free beach shuttle

Self parking (surcharge)

Covered parking

Garage

hygiene

Guest rooms disinfected between stays

Cleaning standards that are effective against Coronavirus

Physical distancing rules followed

Hand sanitizer in guest room and key areas

Sanitized tableware & silverware

Shared stationery like menus, pens are removed

Guest room sealed after cleaning

Property cleaned by professional cleaning companies

Physical distancing in dining areas

Process in place to check health of guests

Restaurant & Bars

Restaurant

Spa

Public Bath

Games, Entertainment & Media

Television in common areas

Cleaning Services

Ironing service

Business & Work

Fax/photocopying

Outdoor Activities

Free beach shuttle

Japanese garden

Safety & Security

Staff adhere to local safety protocols

Fire extinguishers

Smoke alarms

CCTV outside property

Screens / Barriers between staff and guests for safety

Face masks for guests available

24-hour security

Security alarm

Thermometers for guests provided by property

Key card access

Mitsui Garden Hotel Osaka Premier

Good

3610 reviews

Oct 25th – 26th 2026

1 Room, 2 Travellers

3610 reviews

Cleanliness

5.23

Services

7.7

Comfort

8.74

Amenities

9.69

Value

8.72

Location

10

Food

9.68

YM

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patrickohnesorg

2/10

Patrick

1/10

MYK2

7/10

Things to do near Mitsui Garden Hotel Osaka Premier

Places to eat near Mitsui Garden Hotel Osaka Premier

Amenities

FAQs

Property description

Show more

Fine print

Show more

3610 reviews

Cleanliness

5.23

Services

7.7

Comfort

8.74

Amenities

9.69

Value

8.72

Location

10

Food

9.68

YM

10.css-xp6yv9{margin:0;font-size:14px;font-weight:400;line-height:140%;font-family:Futura;color:#453C37;font-size:10px;font-weight:350;color:#7C7068;margin-left:4px;}/10

patrickohnesorg

2/10

Patrick

1/10

MYK2

7/10

Amenities

FAQs

Fine print

Show more

10/10

10/10