3-Star hotel

New Otani Inn Tokyo

Shinagawa-ku, Osaki 1-6-2, TokyoSee map

Good

427 reviews

8/10

Stay highlights

Tokyo's urban oasis

Nestled in the vibrant heart of Tokyo, New Otani Inn offers easy access to iconic attractions like the Imperial Palace and bustling shopping districts, making it an ideal base for exploration.

Exceptional guest experiences

Enjoy personalized service with a touch of Japanese hospitality, from expertly curated dining options to relaxing spa treatments that cater to your every need.

Modern amenities galore

Discover a blend of comfort and convenience with spacious rooms, a fitness center, and complimentary Wi-Fi, ensuring a seamless stay in the city.

Popular amenities

Parking

Non-smoking rooms

Air conditioning

Restaurant

Room service

Lift / Elevator

Luggage storage

Safety deposit box

Fax/photocopying

Massage services

Currency exchange

Coffee Shop on site

Fire extinguishers

Smoke alarms

Key access

CCTV outside property

24-hour security

Security alarm

Choose your room

Jul 29th – 30th 2026

1 Room, 2 Travellers

427 reviews

KT Lee

Family With Children · October 2025

9/10

Pros It's surrounded by eateries, variety of choices for all meals. Also lots of combinis to pick up sandwiches, hot food, drinks. Hotel room has microwave, so heating food is not an issue. I communi...Pros It's surrounded by eateries, variety of choices for all meals. Also lots of combinis to pick up sandwiches, hot food, drinks. Hotel room has microwave, so heating food is not an issue. I communicated with the hotel early that we are arriving 7am and asked for a quiet room. Which they fulfilled at earlier than normal check in time. Cons Only problem is, there is only 1 table and chair, we have to take turns to eat We rearranged the furniture to fit 3 persons. And being Asians, we are of a smaller build. My side of the bed was great, nice and firm, sadly, my husband's side was not as good and he developed a backache after a night's sleep. So we had to buy Salonpas to heal the achiness. Back to Pros: Osaki is a semi business area and usually uneventful. Morning you will see solumn faced office workers going to their destination, as noted by my daughter. Then in the evening, you see happy red faced uncles drinking to their hearts content. We love this hotel for it's convenience, food and a peek into the lives of the Japanese. My daughter is especially pleased to stumble across a Sanrio shop at the B1 of the Osaki New City. Hotel is well connected, although not on the Yamanote line, it's train connection will still bring you to shopping districts of Tokyo. Great base for exploring Tokyo. We love it's proximity to train station, sheltered access to shops, friendly staff and relaxed atmosphere. Most importantly, it's not overcrowded. We tend to keep our room clean, so housekeeping is not an issue. If possible, we would like to stay there again. What a beautiful encounter!Show More

Carlos López

Family With Children · November 2025

8/10

la cercanía que tiene de la estación de Osaki (2-3 min) Hay un centro comercial a 2 min del hotel, puedes comprar comidas ya hechas como sushi, tempura. pan dulce, además de que puedes encontrar gran...la cercanía que tiene de la estación de Osaki (2-3 min) Hay un centro comercial a 2 min del hotel, puedes comprar comidas ya hechas como sushi, tempura. pan dulce, además de que puedes encontrar gran variedad de dulces y bolsas de papas y frituras hay un burguer king cerca (1min) hay un lawson cerca (1min)Show More

Mariesa

Family With Children · November 2025

3/10

It was conveniently located at Osaki station. The property was well maintained and clean and the staff courteousIt was conveniently located at Osaki station. The property was well maintained and clean and the staff courteous

Ramla

Extended Group · November 2025

9/10

Comparativement aux autres établissements dans lesquels j'ai séjournée à Tokyo, le rapport qualité prix est imbattable. Les chambres et salles de bain sont grandes, confortables et bien équipées. Situ...Comparativement aux autres établissements dans lesquels j'ai séjournée à Tokyo, le rapport qualité prix est imbattable. Les chambres et salles de bain sont grandes, confortables et bien équipées. Situé à 2 pas du métro OSAKI qui relie SHINAGAWA (Shinkansen) en quelques minutes, le NEW OTANI INN hotel est définitivement un bon plan pour se relaxer dans la frénésie tokyoïte. Je recommande vivement.Show More

Amenities

General

Non-smoking rooms

Air conditioning

Front Desk Services

Luggage storage

Currency exchange

Front desk (limited hours)

Housekeeping on request

Accessibility

Lift / Elevator

Internet

Free wired internet

Internet access

Transport & Parking

Parking

Restaurant & Bars

Restaurant

Room service

Coffee Shop on site

Spa

Massage services

Games, Entertainment & Media

Television in common areas

Business & Work

Fax/photocopying

Reception hall

Safety & Security

Safety deposit box

Fire extinguishers

Smoke alarms

Key access

CCTV outside property

24-hour security

Security alarm

Key card access

FAQs

Check-in starts at 02:00 PM, while you're expected to check out by 11:00 AM.

New Otani Inn Tokyo's cancellation policy depends on the room type and the dates it’s booked around. Make sure to select your preferred cancellation policy when selecting your rooms.

Yes, breakfast is included with some of the rooms. However, some rooms include breakfast with an extra charge. Make sure to select your preferred meal option when selecting your room. Subject to availability.

Yes. This hotel provides free wifi connectivity along with your rooms.

Yes, parking is available at this hotel. Charges may apply depending on the room type or parking option. Please check parking availability and pricing during room selection.

No, pets may not be allowed at this hotel. Contact the hotel for more details.

Yes, children can stay at this hotel. Family-friendly rooms and amenities may be available. Some extra charges may apply depending on room configuration and the age of the children.

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